Grand Park Orchard5.0 out of 5.0
Recent guest reviews
For a first time visitor to Singapore, I was impressed with this hotel. The room was spacious and clean. The staff were very helpful and efficient . The location is fantastic close to the main shopping strip and restaurants.
Unfortunaely the overall experience was mcuh poorer than a few years ago. The room service was poor, quality of food delivered, too. The floor I was on was smelly, som was my room. Obviously the carpet would need replacement. The lights in the bathroom were dull, so one could hardly see. Choice of TV-channels is local and Americas only, no European at all.
This was our third stay at the Grand Park Orchard and we will certainly be returning to this wonderful hotel. It is like a home away from home. The Crystal Club staff were exceptional and we received excellent service from Yani and her team - Hashim, Lee Anne, Shahira and Emily. The Front Office team including Kiki and Wai Ying, always ready to greet us with a smile of welcome; and Mahendran, Vincent and the Concierge team always welcoming and helpful. Our room was serviced to a very high standard by Cui Cui. The Grand Park Orchard is situated in the ideal location, close to the MRT and the bus services. We are looking forward to our next stay at this warm and friendly hotel.
Rooms in Desperate Need to Renovation. Shower is poor. Hotel Staffs were great. Location fantastic. This hotel locate s right in the heart of Orchard, surrounded by shopping Centres. Very convenient to all places.MRT station is within a few minutes walk.
I've been meaning to write this review for months but better late than never. My family and I stayed at the hotel in August. Location was fab, clean rooms although bathrooms could have done with a little more TLC however I overlooked this as everything else was great. Staff were great and very helpful. We were part of the Crystal Club and enjoyed the hospitality of drinks and snacks during the afternoon and evening (including Champagne). Hashim the Butler in the Club was extremely attentive as were the others. Even the General Manager Kanchan was on hand everyday to meet and greet her clients, something which is very rare. Definitely come back and recommend to all.
This is my 2nd trip back to Grand Park Orchard. Front desk staff greeted me with a 'Welcome Back'! Officially now my home when in Singapore. Club lounge tranquililty was just like my trip in August and staff there always the best. Till our next visit. Hopefully in January 2018!
The excellent location is very important. The hotel suits single travellers, couples and families, but guests need to look carefully at the cost of eating and drinking at the hotel's facilities. The staff are very friendly and helpful.
Right smack in Orchard opposite Paragon and Takashimaya, what more can one asks for!? Convenience is the key. Lots to shop buy eat drink Room is spacious and clean. Good quality toiletries and room slippers. Even provided an android phone for us to bring out for free calls and internet. Nice pool and bar to hang out. Gym is good too, bottled water is provided
Absolutely beautiful hotel, great staff, awesome location if you want the high end shopping of Orchard rd. Well worth getting breakfast included, awesome spread. Definitely happy with our choice to stay here!
A short trip, with my wife, combining business and pleasure. The hotel is very clean, well decorated and maintained and well equipped. The staff had an excellent service attitude and were a pleasure to deal with. We ate in the restaurant and drank at the hotel bar and both offered excellent service (and wonderful food, in the case of the restaurant).
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 2018 reviews