Grand Park Orchard5.0 out of 5.0
Recent guest reviews
My wife and I stay in a Crystal Club Deluxe room for 3 days as part of our wedding anniversary celebration. It was a wonderful experience. A special thank you to the staff at the Crystal Club, always ready to help and paid attention to details. Breakfast and evening cocktail hour at the club were OK but wish the spread was a bit more substantial but high tea was great. The room was comfortable, quiet and clean. The king size bed was the highlight of the room and the aircon was quiet, which is very important to light sleepers like me. The location of the hotel was excellent. It is directly opposite of Paragon Mall and diagonally opposite of the huge mall, Ngee Ann City. A short walk and you be at the Hereen and Centrepoint in one direction. In the other direction you will reach the Plaza Singapura for a little bit of old time Singapore shopping. A short distant further is the Tang Shopping Mall. You can shop until you drop! There is also a wide range of choices when come to dining, which are in all the malls.
Love how the interior and exterior of the hotel. Service was genuine and very welcoming. Would suggest to friends to stay here.. Guest services officers were professional and friendly. Will definitely come back again
Good overall service and friendly staff. Would definitely stay in this hotel again if I ever come back to Singapore. Location is convenient and the bar has a wide variety of drinks and good ambience since theres a pool. Good place to relax after a busy day.
Found this place by accident, booked one of their Club single rooms - absolutely superb service with the staff taking a great interest in ensuring that I had an excellent stay. The Crystal Lounge (which comes with the Club rooms) is a pleasant place to relax with views overlooking Orchard Rd. Special thanks to Yani and Hashim who both went not the extra yards to make my stay good, but the extra *miles*. They are a real asset to the hotel - I see that other reviewers have also commented on the excellent staff. Highly recommended, a great atmosphere, comfortable rooms and most of all, superb and friendly people working there.
very friendly staff, location is good, room is roomy and nice. maintenance staff was not that friendly. Check in staff was kind enough to answer all my questions politely. Concierge staff was really helpful.
You cant beat the location. It is right smack at Orchard Road. All major shopping malls are just a stone throw away. The rooms were small but cosy and had very nice atmosphere. We didn't get to use the other facilities in the hotel. Please note the hotel reception is in the 4th floor so you will need to take the lift up to the Reception level and then take another lift up to the Rooms via a walkaway. I find this a little inconvenience but the great location of the hotel makes up for it.
Hi everyone. Stayed in Crystal club room in Grand Park Orchard Hotel last week. Absolutely wonderful hotel. You will find the staff is most friendliest you will ever comes across. Close to all the shopping areas and MRT is very close by to travel across Singapore. Will recommended to everyone.
Good hotel if you want to stay and shop a lot at Orchard Rd! They also put a special decoration in our room as we mentioned we were on honeymoon. The service is good, staffs are friendly and room are clean. We didnt have the biggest room nor the most beautiful window scenery but we are quite happy to stay there again due to good price and proximity to Orchard Rd.
I am satisfied with the service and will recommend it to my friends and family. For food is expected to be more varied. For room service is good and still maintained. for hygiene to be maintained and improved.
Room was not cleaned thoroughly with dirty spots on the handles of the bathroom door and surfaces. Good lounge on the 11th floor with nice afternoon tea set. Nice bar at Mitzo which can make you any drinks you like. Too bad that there was a crazy party going on at Bar Canary, was looking forward to the boozy pops.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 1940 reviews