Superior Room
from $99
Grand Mercure Singapore Roxy
4.0 out of 5.0
4.1
out of 5
"Good!"
See all 14 reviews
This hotel is most popular for:
Recent guest reviews
Large modern room, bus stop and shopping centre nearby. Wonderful staff. Airport shuttle.
Good location with food and shipping nearby. Not in middle of town, but easy to get around here so no worries.
Relaxing for a couple of days stop over coming back to Australia from Europe, it is not cheap, but it was very comfortable. Opposite a shopping centre was a nice bonus to escape the heat and do a bit of shopping. they just need to check the rooms more thoroughly as our toilet seat was split in many places, they replaced it for us very quickly which was great, but our taps on the basin were also leaking quite badly creating a pool of water on the bench top. It is a very nicely appointed hotel so it would be good for them to have a thorough check of every room to keep the standard up. We would highly recommend this hotel it was very comfortable and the staff were really terrific!
This hotel is great value and is positioned well with buses to all locations outside the front door,
The staff were efficient and helpful, if not exactly friendly. Had everything needed for a successful business trip - including decent laundry facilities. Quiet at the room level while always bustling at the registration desk. Room thermostat could have been a little more responsive.
A very good place to stay for a night, near the airport.
Excellent location with numerous food locations right across the street and easy access to shopping.
Excellent service and easy to get to from the airport.
Good experience for a last night stay near the airport. However, please note that they do not have a 24 hour free shuttle to the airport. This becomes difficult for early morning flights to the US.
The hotel is good except that it is somewhat far to the shopping malls and attractions. The only good thing is that it is near the airport and that they have shuttle bus.
good location, and lots airline crew stay there.
Flight was late so just a quick snooze. Good location, but a little expensive for the purpose
Hope this review helps anyone who decides to stay at Grand Mercure Roxy. [...] We had a smooth check in and the staff was very patient and courteous while answering any queries that we had. [...]. It was clean and efficient. The continenetal breakfast was an excellent spread and the waitresses especially [...] gave a whole new meaning to service with a smile. A definite stay.
Five or Six on a scale of one to ten. First time in Singapore so not sure about the competition.
Hotel highlights
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Free airport shuttle
Located in East Coast, Grand Mercure Singapore Roxy is within a 10-minute stroll of sights such as Church of the Holy Family and Parkway Parade. This 4-star hotel welcomes guests with 576 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's near the airport and also close to Singapore Flyer and Paya Lebar Square.
Dining
Enjoy dining at Feast East Buffet Restaur, one of 3 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10:30 AM.
Rooms
All 576 air-conditioned rooms provide minibars, coffee makers, and free bottled water. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes, phones, and ironing boards.
Property features
At Grand Mercure Singapore Roxy, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include conference space, a computer station, and express check-in.
Guest reviews for Grand Mercure Singapore Roxy
great hotel
Everyone
Large modern room, bus stop and shopping centre nearby. Wonderful staff. Airport shuttle.
shuttle from airport clinched it.
Everyone
Good location with food and shipping nearby. Not in middle of town, but easy to get around here so no worries.
Review comment
General Manager responded on Mar 12, 2017
Dear Orbitz, Thank you for the great review of our hotel - good to note that you appreciated our free airport shuttle service! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy
relaxing, expensive but very nice!
Everyone
Relaxing for a couple of days stop over coming back to Australia from Europe, it is not cheap, but it was very comfortable. Opposite a shopping centre was a nice bonus to escape the heat and do a bit of shopping. they just need to check the rooms more thoroughly as our toilet seat was split in many places, they replaced it for us very quickly which was great, but our taps on the basin were also leaking quite badly creating a pool of water on the bench top. It is a very nicely appointed hotel so it would be good for them to have a thorough check of every room to keep the standard up. We would highly recommend this hotel it was very comfortable and the staff were really terrific!
Review comment
General Manager responded on Aug 30, 2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy
Everyone
This hotel is great value and is positioned well with buses to all locations outside the front door,
Review comment
General Manager responded on Jul 6, 2016
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy
convenient place to stay
BusinessTravelers
The staff were efficient and helpful, if not exactly friendly. Had everything needed for a successful business trip - including decent laundry facilities. Quiet at the room level while always bustling at the registration desk. Room thermostat could have been a little more responsive.
near airport
Families
A very good place to stay for a night, near the airport.
great place for a family
Families
Excellent location with numerous food locations right across the street and easy access to shopping.
good stuff
BusinessTravelers
Excellent service and easy to get to from the airport.
last night with family
Families
Good experience for a last night stay near the airport. However, please note that they do not have a 24 hour free shuttle to the airport. This becomes difficult for early morning flights to the US.
vacation
Families
The hotel is good except that it is somewhat far to the shopping malls and attractions. The only good thing is that it is near the airport and that they have shuttle bus.
Dear Guest, Thank you for this great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy