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Grand Mercure Singapore Roxy

4.0 out of 5.0

Recent guest reviews

Large modern room, bus stop and shopping centre nearby. Wonderful staff. Airport shuttle.

Good location with food and shipping nearby. Not in middle of town, but easy to get around here so no worries.

Relaxing for a couple of days stop over coming back to Australia from Europe, it is not cheap, but it was very comfortable. Opposite a shopping centre was a nice bonus to escape the heat and do a bit of shopping. they just need to check the rooms more thoroughly as our toilet seat was split in many places, they replaced it for us very quickly which was great, but our taps on the basin were also leaking quite badly creating a pool of water on the bench top. It is a very nicely appointed hotel so it would be good for them to have a thorough check of every room to keep the standard up. We would highly recommend this hotel it was very comfortable and the staff were really terrific!

This hotel is great value and is positioned well with buses to all locations outside the front door,

The staff were efficient and helpful, if not exactly friendly. Had everything needed for a successful business trip - including decent laundry facilities. Quiet at the room level while always bustling at the registration desk. Room thermostat could have been a little more responsive.

A very good place to stay for a night, near the airport.

Excellent location with numerous food locations right across the street and easy access to shopping.

Excellent service and easy to get to from the airport.

Good experience for a last night stay near the airport. However, please note that they do not have a 24 hour free shuttle to the airport. This becomes difficult for early morning flights to the US.

The hotel is good except that it is somewhat far to the shopping malls and attractions. The only good thing is that it is near the airport and that they have shuttle bus.

good location, and lots airline crew stay there.

Flight was late so just a quick snooze. Good location, but a little expensive for the purpose

Hope this review helps anyone who decides to stay at Grand Mercure Roxy. [...] We had a smooth check in and the staff was very patient and courteous while answering any queries that we had. [...]. It was clean and efficient. The continenetal breakfast was an excellent spread and the waitresses especially [...] gave a whole new meaning to service with a smile. A definite stay.

Five or Six on a scale of one to ten. First time in Singapore so not sure about the competition.

Room options

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Executive Room, 1 King Bed

King 1 | Sleeps 3

Deluxe Room, 2 Twin Beds

Twin 2 | Sleeps 3

Executive Room, 2 Twin Beds

Twin 2 | Sleeps 3

Guest reviews for Grand Mercure Singapore Roxy

Everyone (4) Business (3) Couples (1) Family (5) Other (1)
5

great hotel

Everyone

Large modern room, bus stop and shopping centre nearby. Wonderful staff. Airport shuttle.

By on May 27, 2017

Review comment responded on May 29, 2017

Dear Guest, Thank you for this great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

4

shuttle from airport clinched it.

Everyone

Good location with food and shipping nearby. Not in middle of town, but easy to get around here so no worries.

By on Mar 10, 2017

Review comment responded on Mar 12, 2017

Dear Orbitz, Thank you for the great review of our hotel - good to note that you appreciated our free airport shuttle service! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

4

relaxing, expensive but very nice!

Everyone
Gardens by the Bay Gardens by the Bay Gardens by the Bay Gardens by the Bay

Relaxing for a couple of days stop over coming back to Australia from Europe, it is not cheap, but it was very comfortable. Opposite a shopping centre was a nice bonus to escape the heat and do a bit of shopping. they just need to check the rooms more thoroughly as our toilet seat was split in many places, they replaced it for us very quickly which was great, but our taps on the basin were also leaking quite badly creating a pool of water on the bench top. It is a very nicely appointed hotel so it would be good for them to have a thorough check of every room to keep the standard up. We would highly recommend this hotel it was very comfortable and the staff were really terrific!

By , from Australia on Aug 22, 2016

Review comment responded on Aug 30, 2016

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

5
Everyone

This hotel is great value and is positioned well with buses to all locations outside the front door,

By on Jul 4, 2016

Review comment responded on Jul 6, 2016

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

3

convenient place to stay

BusinessTravelers

The staff were efficient and helpful, if not exactly friendly. Had everything needed for a successful business trip - including decent laundry facilities. Quiet at the room level while always bustling at the registration desk. Room thermostat could have been a little more responsive.

By on Sep 27, 2015

5

near airport

Families

A very good place to stay for a night, near the airport.

By on Jun 3, 2015

5

great place for a family

Families

Excellent location with numerous food locations right across the street and easy access to shopping.

By on Apr 27, 2015

4

good stuff

BusinessTravelers

Excellent service and easy to get to from the airport.

By on Jun 15, 2014

4

last night with family

Families

Good experience for a last night stay near the airport. However, please note that they do not have a 24 hour free shuttle to the airport. This becomes difficult for early morning flights to the US.

By on Nov 17, 2013

3

vacation

Families

The hotel is good except that it is somewhat far to the shopping malls and attractions. The only good thing is that it is near the airport and that they have shuttle bus.

By on Nov 5, 2011