The Hotel is in a Great Location and has a very busy area below full of restaurants and shops.... The breakfast is basically non existent.
We travel to Singapore for 10 days as family trip. Arrived at hotel at around 1am. Well the unhappy experience first: 1) Front desk staff not very friendly while replying additional requested. Just tell me either ask the morning staffs for my requests or keep saying without even check the system "it is subject to availability, so not because you request previously and we need to accommodate"! 2) Room not clean enough, there still dirty marks on the table 3) Air conditioning leaks water, so do not place anything under the vents unless you need them to get wet 4) Not much to choose from in the breakfast buffet. Also the restaurant is small and may get crowded. 5) Washing and Drying machine had been switched for 2 times due to broken down or unable to dry the clothes. So remember to bring enough clothes and don't trust the machine that it can dry your clothes. Here comes the good things: 1) Hotel located near Clarke Quay and walking to the MRT station takes around 10 mins. 2) Hotel provided free hourly shuttle bus to Orchard Road and Suntec City. So convenient to go to these 2 places 3) Staffs at the restaurant are nice and friendly. They all really helpful. 4) Technician staffs are also helpful for changing the washing machine again and again.
1.good location, easy have food, downtown 2.perfect for family, have kitchen, small swim pool, kids play room 3.breakfast is just ok, not very good but can find thing eat We think back in future if with kids
Located in Singapore River within a short walk of Orchard Road, Fraser Place Robertson Walk, Singapore (SG Clean) is within a few miles (5 km) of other popular sights such as Gardens by the Bay. This 4.5-star aparthotel has 164 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.
Enjoy a leisurely bite to eat at The Hub, the aparthotel's onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Each apartment is soundproofed and features a kitchen and a balcony. There's space to spread out with a separate bedroom, a dining area, and a sitting area. A TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a washer/dryer, a coffee maker, and free bottled water. Limited housekeeping is available.
Fraser Place Robertson Walk, Singapore (SG Clean) features an outdoor pool, a children's pool, and a 24-hour gym. There's free parking and a free area shuttle. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury aparthotel include a sauna, free WiFi in public areas, and a terrace.
The Hotel is in a Great Location and has a very busy area below full of restaurants and shops.... The breakfast is basically non existent.
We travel to Singapore for 10 days as family trip. Arrived at hotel at around 1am. Well the unhappy experience first: 1) Front desk staff not very friendly while replying additional requested. Just tell me either ask the morning staffs for my requests or keep saying without even check the system "it is subject to availability, so not because you request previously and we need to accommodate"! 2) Room not clean enough, there still dirty marks on the table 3) Air conditioning leaks water, so do not place anything under the vents unless you need them to get wet 4) Not much to choose from in the breakfast buffet. Also the restaurant is small and may get crowded. 5) Washing and Drying machine had been switched for 2 times due to broken down or unable to dry the clothes. So remember to bring enough clothes and don't trust the machine that it can dry your clothes. Here comes the good things: 1) Hotel located near Clarke Quay and walking to the MRT station takes around 10 mins. 2) Hotel provided free hourly shuttle bus to Orchard Road and Suntec City. So convenient to go to these 2 places 3) Staffs at the restaurant are nice and friendly. They all really helpful. 4) Technician staffs are also helpful for changing the washing machine again and again.
Dear Jacky T, Thanks for taking time to share with us your valuable feedback. I sincerely hope these feedback will not deter you from returning to us and in fact, we do look forward to welcoming you back soon. We will be in contact via email. Once again, thank you for taking time to share with us and we assured you that we will continue to strive towards the Kaizen philosophy. Thank you. Regards, Irene Fong
1.good location, easy have food, downtown 2.perfect for family, have kitchen, small swim pool, kids play room 3.breakfast is just ok, not very good but can find thing eat We think back in future if with kids
Dear Guest, Thank you for your feedback. It is really wonderful to receive such positive one and looking forward to welcoming you back again to Fraser Place Robertson Walk, Singapore soon with a brand new dinning room which will open in June 2017.