Fragrance Hotel - Imperial3.5 out of 5.0
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Recent guest reviews
Pleasant stay in the center of the town. well connected with the Metro.. Wi-fi bit irractic in the romms but ok at the reception. Overall i will recommend this hotel.
Front desk people are a bit snobby, not enough help in asking for directions and places to visit except to point at some brochures on the wall. Room is small and cramp, towels are clean but not pressed or folded nicely, it appears as used. Toilet and shower is combined, water from shower goes to the middle of the commode area, yuk! Area between hotel and Antoinette is filthy. Cigarette butts and trash on it daily.... the trash police should visit this are since Singapore is also known for it's cleanliness. Good thing MRT is nearby, easy to get everywhere and it's cheap and safe enough to travel. Taxi fare to the Airport is about $20.00 versus $5.40 in MRT. Front desk personnel can use a little of encouragement/training to be more accomodating to the guests needs. Maids doesnt check for maintenance problems. I have to report a couple of burned light bulbs I found the day I checked in. Good enough place for a couple of days of stay.
Good location, small room, some ants, wifi costs extra- even in the lobby area, very close to MRT, stores and places to eat nearby. Fantastic French pastry shop right next door.
the towels in my room were previously used. I had them immediately changed. There were ants in the one of the corners of the room.
Very helpful staff, convenient to MRT and fast local food. Extra charge for WiFi, tiny convenient room.
I thought the room was too small and tight. The price was okay compare to other hotels in Singapore. I find that all hotels in Singapore are very expensive.