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Four Points by Sheraton Singapore, Riverview

4.0 out of 5.0

Recent guest reviews

Stayed as vacation package. Hotel is fantastic; pedestrian bridge gives access to a quay with many interesting restaurants and bars. Rooms aren't huge, but don't believe reports of 'tiny' rooms - they are big enough! I am a large male and never felt cramped or like I was stumbling over things.

Even though the hotel was undergoing renovations everything went very smoothly. I have never gotten such fast service when u called house keeping , room service, concierge etc. they were "spot on". It was an excellent stay and when I return to Singapore I'll be at the Riverview for sure. Location is fantastic for night life. You can walk to so many places. Perfect in my estimation in every way.

I was very happy with our stay here because of the cleanliness & the nice views from our room. Elegant yet simple! They're still undergoing renovation but it wasn't a bother at all to us. The food from their restaurant was superb although somewhat pricey. Hotel's location is good since it's near the main attractions & there's a bus stop just in front.

The hotel room Could have been cleaned more. Otherwise it was a good location to stay.

The hotel was nice although going through renovation.

The hotel was conveniently located with good facilities. There was construction going on which I think is temporary. The bath tub was unclean and spoons with the cups for the coffee maker were not clean as well. If the cleaniless was improved i think its a great place to stay

Hotel was located near Clark Quay. Lots of shopping and night life Not far from China town and Marina Bay Sands. The room was comfortable and clean. The staff was courteous and helpful. Transportation was close and convenient.

Upon arrival, they upgraded me to one of the newly refurbished rooms. It was very nice although the bad was not very comfortable. They are in the middle of refurbishing the hotel restaurant, dinig was limited at the hotel. No worries though, there are plenty of very nice restaurants within 5 minutes walk along the river. It is such a peaceful area! Met lots of nice people along the river walk and had some wonderful meals. Most of the people walking along the river were local residents walking their dogs and children.

The hotel is located on the Singapore river, with fantastic views from the north facing rooms. The hotel staff was very helpful and courteous. There is a mall and food court within walking distance to the northwest. There are numerous restaurants on sight, and a great Chinese restaurant next door, "Grand Singapore". The hotel was quiet, and the room was comfortable. There is a large outdoor pool located on the 5th floor with an exercise room, and steam bath. Enjoy!

I sent emails to the hotel and asked about their Internet rate since other people also complained. When I asked how much per day, they said $15 per 24 hours. When I arrived, they attempted to charge be $26.95 per day. I told them I was quoted $15 per day. I had to show them the email from them to get that rate. I wasn't happy with their attempt to over charge me. The hotel was acceptable. Not the cleanest. It seemed dated. It didn't matter too much since there are lots af resturants within a 5 minute walk.

very nice hotel with reasobale price and in a great location

Bad service on check in and out. Built 1985. Bad smelling room. Bed was not good. Nice location. Would not recommend.

Was at the holtel fro single night and the saty is too short to comment.

This hotel is not worth the money. They charge extra for Wi-Fi.

This hotel is everything you need for a nice stay in this great city.

It was ok but we find a lot of bugs in the room and the tv doesnt always work. We had to pay a lot to surk on the net. The staf was ok.

This is NOT a four star hotel as advertised!! 25 years old in a city full of brand new hotels. Still with 1980s fake marble paneling. My Room was FILTHY. Hair in the tub, dirty linens, broken closet doors, paper thin walls and windows. I would NEVER go back. Trying to get a refund. Clerk did not speak enough English to understand my frustrations. The girl who checked in could not get off her cell phone chatting.

382 Havelock Road Singapore

Hotel highlights

  • Close to Chinatown Heritage Center and Boat Quay
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Four Points by Sheraton Singapore, Riverview places you within a mile (2 km) of popular attractions like Chinatown Heritage Center and Boat Quay. This 476-room, 4-star hotel has 3 restaurants along with conveniences like an outdoor pool and a 24-hour fitness center. Located centrally in Singapore, it's also close to National Orchid Garden and Universal Studios Singapore®.


Dining

Enjoy dining at Four Points Eatery, one of 3 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


Rooms

All 476 air-conditioned rooms provide refrigerators, coffee makers, and free local calls. 32-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and slippers. Other amenities include free bottled water, safes, and ironing boards.


Property features

At Four Points by Sheraton Singapore, Riverview, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking and limo/town car service. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 6 meeting rooms, a computer station, and free newspapers.

Room options

Suite

King 1 | Sleeps 4

Deluxe Room (River)

King 1 | Twin 2 | Sleeps 3

Premium Room (City)

King 1 | Twin 2 | Sleeps 2

Premium Room (River)

King 1 | Twin 2 | Sleeps 2

Guest reviews for Four Points by Sheraton Singapore

Everyone (2) Couples (4) Business (6) Other (4) Friends (1)
5

great value for singapore

Everyone
Singapore River, Neigborhood 6' Hand Crafted SOLID JADE ship in hotel lobby! View from my room of pedestrian bridge Dessert selection at dinner seafood buffet (nom nom)

Stayed as vacation package. Hotel is fantastic; pedestrian bridge gives access to a quay with many interesting restaurants and bars. Rooms aren't huge, but don't believe reports of 'tiny' rooms - they are big enough! I am a large male and never felt cramped or like I was stumbling over things.

By , from Los Angeles on Apr 24, 2017

Review comment responded on Apr 26, 2017

Hi Adam, thank you for your feedback which we greatly appreciate as this allows us to know the areas that require further attention and improvements. We'd like to share that for hotel guests who feel that our mattress is too firm, they can request for a bed topper. With regards to the access key card system, our engineering and IT departments are looking into it. Nevertheless, we are glad to hear that you enjoyed your stay with us. Our team looks forward to welcoming you back soon! Regards, Lynne, Marketing and Communications Executive

5
Everyone

Even though the hotel was undergoing renovations everything went very smoothly. I have never gotten such fast service when u called house keeping , room service, concierge etc. they were "spot on". It was an excellent stay and when I return to Singapore I'll be at the Riverview for sure. Location is fantastic for night life. You can walk to so many places. Perfect in my estimation in every way.

By , from boston on Mar 21, 2016

4

very nice view of the river!

Couples

I was very happy with our stay here because of the cleanliness & the nice views from our room. Elegant yet simple! They're still undergoing renovation but it wasn't a bother at all to us. The food from their restaurant was superb although somewhat pricey. Hotel's location is good since it's near the main attractions & there's a bus stop just in front.

By on Oct 16, 2015

4

convenient business trip

BusinessTravelers

The hotel room Could have been cleaned more. Otherwise it was a good location to stay.

By on Sep 28, 2015

4

hotel review

Couples

The hotel was nice although going through renovation.

By on Sep 27, 2015

3

business trip

BusinessTravelers

The hotel was conveniently located with good facilities. There was construction going on which I think is temporary. The bath tub was unclean and spoons with the cups for the coffee maker were not clean as well. If the cleaniless was improved i think its a great place to stay

By on Sep 26, 2015

4

singapore swing

Singles

Hotel was located near Clark Quay. Lots of shopping and night life Not far from China town and Marina Bay Sands. The room was comfortable and clean. The staff was courteous and helpful. Transportation was close and convenient.

By on Sep 24, 2015

4

another business trip

BusinessTravelers

Upon arrival, they upgraded me to one of the newly refurbished rooms. It was very nice although the bad was not very comfortable. They are in the middle of refurbishing the hotel restaurant, dinig was limited at the hotel. No worries though, there are plenty of very nice restaurants within 5 minutes walk along the river. It is such a peaceful area! Met lots of nice people along the river walk and had some wonderful meals. Most of the people walking along the river were local residents walking their dogs and children.

By on Sep 8, 2015

4

great views

Singles

The hotel is located on the Singapore river, with fantastic views from the north facing rooms. The hotel staff was very helpful and courteous. There is a mall and food court within walking distance to the northwest. There are numerous restaurants on sight, and a great Chinese restaurant next door, "Grand Singapore". The hotel was quiet, and the room was comfortable. There is a large outdoor pool located on the 5th floor with an exercise room, and steam bath. Enjoy!

By on Apr 21, 2013

3

average hotel with high internet charges

BusinessTravelers

I sent emails to the hotel and asked about their Internet rate since other people also complained. When I asked how much per day, they said $15 per 24 hours. When I arrived, they attempted to charge be $26.95 per day. I told them I was quoted $15 per day. I had to show them the email from them to get that rate. I wasn't happy with their attempt to over charge me. The hotel was acceptable. Not the cleanest. It seemed dated. It didn't matter too much since there are lots af resturants within a 5 minute walk.

By on Feb 25, 2013