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Recent guest reviews

The place was cozy and well designed with wooden floors and great local details. Mini bar was all you can eat (except for the hard alcohol) and replenished daily, and the infinity pool was lovely overseeing parts of the harbor. The location was great too, tons of bars and restaurants and next to Arab street and right at Bugis station!

The staff was incredibly helpful and nice to our child. They were able to very quickly tend to something if it was needed and were all around friendly. The level of service was spectacular.

Modern. Sleek. Sophisticated. I could go on and on. The hotel is quite unconventional so you have to get used to their way of working. Upon arrival you are greeted as expected but the hotel lobby is actually on the 25th floor. I didn’t realize the ones on hand in t-shirts were hotel staff directing me to the lobby, but they are there and helpful. Once at the lobby, there’s is no main desk. The idea is to feel “close” to the person checking you in. Imagine someone at a table with a laptop chatting with you. That’s how it feels. Informal. It can feel a bit unorganized to those like myself not used to it, but the experience wasn’t bad. I was then shown to the elevators to get to my room. Once I opened the room door, the curtains automatically started to retreat on their own to reveal the most amazing floor to ceiling view of Singapore. It was stunning. The bathroom was gorgeous and what hotel has a walk-in closet?! The bed was large and comfortable and the shower was huge and amazing. The wireless Bose speaker was a nice touch. I loved the complimentary breakfast. It was well appointed but does get crowded so be warned. The location was walkable to some really nice parts of town and a cheap taxi ride to others. I would highly recommend a stay. I will be back!

Andaz is beautifully crafted but one thing for sure the hotel staff are really not up to standard. No care at all for hotel induction where to find what(annoying )as a guest you have to go around asking

The room was very large and clean. The free mini bar was an excellent addition. The pool and the views from the pool were awesome. The restuant bar at the very top of the hotel called Mr Stork or something had amazing views too. The free tea, coffee and snacks all day were a nice little extra perk too.

5 Fraser Street Singapore

Hotel highlights

  • Walking distance to Bugis Street Shopping District and Sultan Mosque
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Kampong Glam, Andaz Singapore - a concept by Hyatt is within a 5-minute walk of popular attractions such as Bugis Street Shopping District and Sultan Mosque. This 342-room, 5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. It's connected to a shopping center in central Singapore, and also a short walk from Haji Lane and Raffles City.


Dining

This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee weekdays from 7:30 AM to 11:00 AM.


Rooms

All 342 soundproofed accommodations feature a separate bedroom. 48-inch LED TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Free minibar items, espresso makers, and free bottled water are also standard.


Property features

Andaz Singapore - a concept by Hyatt features an outdoor pool, a children's pool, and a 24-hour fitness center. If you drive, self parking is SGD 35.12 per day, and there's also an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.

Room options

Andaz, Studio Suite

1 King Bed | Sleeps 4

Deluxe Room, 2 Twin Beds

2 Twin Beds | Sleeps 3

Suite, 1 King Bed (Andaz Residence)

1 King Bed | Sleeps 4

Deluxe Room, 1 King Bed, Bay View

1 King Bed | Sleeps 3

Guest reviews for Andaz Singapore - a concept by Hyatt

Everyone (6) Couples (1) Family (1)
5
Business Business

The place was cozy and well designed with wooden floors and great local details. Mini bar was all you can eat (except for the hard alcohol) and replenished daily, and the infinity pool was lovely overseeing parts of the harbor. The location was great too, tons of bars and restaurants and next to Arab street and right at Bugis station!

By , from Taipei on Nov 10, 2019

Review comment responded on Nov 18, 2019

Dear TH, Thank you for your fantastic review! We loved reading about your experience with us and glad that you enjoyed our hotel design, pool, location and food options. We look forward to welcoming you back soon for your next stay. Best regards, Suhana Hadad Front Office Manager

5
Everyone

By on Jul 7, 2019

Review comment responded on Jul 8, 2019

Thank you for your great rating!

5
Family Family with small children

The staff was incredibly helpful and nice to our child. They were able to very quickly tend to something if it was needed and were all around friendly. The level of service was spectacular.

By on May 14, 2019

Review comment responded on May 23, 2019

Dear Guest, Thank you for your kind words and top rating! Our friendly associates are indeed one of our best assets and we are so glad that you enjoyed our service. We look forward to welcoming you back soon for more great experiences! Best regards, Suhana Hadad Front Office Manager

5
Everyone

By on Apr 22, 2019

Review comment responded on Apr 23, 2019

Thank you for your great rating!

5
Everyone

By on Mar 25, 2019

Review comment responded on Apr 9, 2019

Dear Guest, thank you for your great rating!

5
Everyone

By on Mar 25, 2019

Review comment responded on Apr 9, 2019

Dear Guest, thank you for your great rating!

5
Everyone

Modern. Sleek. Sophisticated. I could go on and on. The hotel is quite unconventional so you have to get used to their way of working. Upon arrival you are greeted as expected but the hotel lobby is actually on the 25th floor. I didn’t realize the ones on hand in t-shirts were hotel staff directing me to the lobby, but they are there and helpful. Once at the lobby, there’s is no main desk. The idea is to feel “close” to the person checking you in. Imagine someone at a table with a laptop chatting with you. That’s how it feels. Informal. It can feel a bit unorganized to those like myself not used to it, but the experience wasn’t bad. I was then shown to the elevators to get to my room. Once I opened the room door, the curtains automatically started to retreat on their own to reveal the most amazing floor to ceiling view of Singapore. It was stunning. The bathroom was gorgeous and what hotel has a walk-in closet?! The bed was large and comfortable and the shower was huge and amazing. The wireless Bose speaker was a nice touch. I loved the complimentary breakfast. It was well appointed but does get crowded so be warned. The location was walkable to some really nice parts of town and a cheap taxi ride to others. I would highly recommend a stay. I will be back!

By on Dec 3, 2018

Review comment responded on Jan 10, 2019

Dear Guest, Thank you for taking the time to share such a detailed review! We truly enjoyed reading about your experience as a first-time visitor, and glad that you had a great overall impression. At Andaz we always hope to make our guests feel at home by providing the same level of comfort and relaxation. We're delighted to know how much you enjoyed our room, breakfast spread and accessible location. Thank you for your recommendation and we can't wait to welcome you back again soon for your next stay! Best regards, Suhana Hadad Front Office Manager

5
Everyone

Andaz is beautifully crafted but one thing for sure the hotel staff are really not up to standard. No care at all for hotel induction where to find what(annoying )as a guest you have to go around asking

By on Oct 18, 2018

Review comment responded on Oct 29, 2018

Dear Travelwithbetty, We're glad to hear that you enjoyed the hotel's design and your stay with us, but we are saddened to hear that you did not find the service up to the high standards that we pride ourselves in offering. Thank you for your feedback and we will work as a team to improve. Best regards, Suhana Hadad Front Office Manager

5
Partner Couples

The room was very large and clean. The free mini bar was an excellent addition. The pool and the views from the pool were awesome. The restuant bar at the very top of the hotel called Mr Stork or something had amazing views too. The free tea, coffee and snacks all day were a nice little extra perk too.

By , from Vancouver on Aug 10, 2019

Review comment responded on Aug 13, 2019

Dear Kevin, Thank you for your great rating and review! We are so glad you enjoyed our rooms, minibar, pool and views all around. Mr Stork indeed has one of the best panoramic views of the city and we're so glad you managed to experience it. We hope to welcome you back very soon for more great stays! Best regards, Suhana Hadad Front Office Manager

Andaz Singapore - a concept by Hyatt

5 Fraser Street, Singapore, 189354
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