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The Upper House Hotel

3.0 star property
Comfortable hotel with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

Photo gallery for The Upper House Hotel

Exterior
Premier King | Bathroom | Shower, hair dryer, bidet, towels
Dining
Reception
Shower, hair dryer, bidet, towels
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
22A Jalan Vervea 10, Simpang Ampat, Penang, 14110
  • Popular LocationDesign Village Outlet Mall10 min walk
  • Popular LocationBukit Batu Kawan6 min drive
  • Popular LocationNegeri Pulau Pinang Stadium7 min drive
  • AirportPenang (PEN-Penang Intl.)27 min drive

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Room options

View all photos for Premier King

Premier King | Minibar, in-room safe, desk, blackout drapes

Premier King

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Upper King (No Windows)

Minibar, in-room safe, desk, blackout drapes

Upper King (No Windows)

  • 165 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Minibar, in-room safe, desk, blackout drapes

Executive Twin Room

  • 165 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Upper Twin

Minibar, in-room safe, desk, blackout drapes

Upper Twin

  • 165 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Upper King

Minibar, in-room safe, desk, blackout drapes

Upper King

8/10 Very Good
  • 165 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Upper Twin (No Windows)

Upper Twin (No Windows) | Minibar, in-room safe, desk, blackout drapes

Upper Twin (No Windows)

  • 165 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Reception
Wellesley Hotel
Free WiFi
Air conditioning
Parking available
24/7 front desk
10.0 out of 10, Exceptional, (2)
The price is $35
per night
$41 total
includes taxes & fees
Jul 1 - Jul 2
Wellesley Hotel

About the neighborhood

Simpang Ampat

Located within a leisurely stroll of Design Village Outlet Mall, The Upper House Hotel is within a few miles (5 km) of Bukit Batu Kawan. This 89-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Design Village Outlet Mall - 10 min walk
  • Bukit Batu Kawan - 6 min drive
  • Negeri Pulau Pinang Stadium - 7 min drive
  • AEON Mall Bukit Mertajam - 13 min drive
  • St. Anne's Church - 18 min drive

Getting around

  • Penang Sentral - 29 min drive
  • The preferred airport is Penang Intl. Airport (PEN): 27-min drive, 17.8 mi/28.7 km.

Restaurants

  • ‪IKEA Restaurant - ‬12 min walk
  • ‪McDonald's & McCafé - ‬11 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬12 min walk

About this property

The Upper House Hotel

Comfortable hotel with 24-hour front desk and coffee shop/cafe
Guests staying at The Upper House Hotel enjoy an outdoor pool, free WiFi in public areas, and a water dispenser. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and concierge services.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers and bidets. Minibars, coffee makers, and safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 25 for adults and MYR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 100.00 per accommodation, per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 25 for adults and MYR 15 for children
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

The Upper House Hotel Hotel
The Upper House Hotel Simpang Ampat
The Upper House Hotel Hotel Simpang Ampat

Frequently asked questions

Is free cancellation available at The Upper House Hotel?

The Upper House Hotel offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at The Upper House Hotel?

As of Jun 17, 2024, prices found for a 1-night stay for 2 adults at The Upper House Hotel on Jun 25, 2024 start from $53.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Upper House Hotel?

This hotel is located in Simpang Ampat within a short 10-minute walk of Design Village Outlet Mall. You'll also find Negeri Pulau Pinang Stadium and Bukit Batu Kawan within a short drive.

Is parking available on site at The Upper House Hotel?

Yes, self parking is offered for free at the hotel.

Does The Upper House Hotel feature a casino on the premises?

No, The Upper House Hotel doesn't have a casino.

Is there an indoor pool at The Upper House Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at The Upper House Hotel?

Couples staying at this hotel will appreciate amenities like a minibar as well as a poolside bar and an outdoor pool.

Does The Upper House Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Upper House Hotel have a restaurant that serves breakfast?

Yes, The Upper House Hotel serves buffet breakfast each morning for a surcharge from its cafe.

Does The Upper House Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at The Upper House Hotel.

Are there connecting rooms at The Upper House Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Upper House Hotel?

The closest major airport to The Upper House Hotel is Penang Intl. Airport (PEN), which is 17.8 mi away (27 minutes by car).

Can I book a room with a balcony at The Upper House Hotel?

No, at The Upper House Hotel, there aren't any guestrooms that list a balcony.

The Upper House Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 11 out of 19 reviews" "
Rating 8 - Good. 5 out of 19 reviews" "
Rating 6 - Okay. 3 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice biz hotel.
Newish hotel with nice rooms. No water given in room but to collect at dispenser located outside. Breakfast is poor so don't expect much.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nur Ain Jong

Traveled with family and small children, Traveled with family
Liked: Amenities
Near to ikea and even though the room is a bit small, it still has a comfortable bed and basic requirement in the room. Will definitely come back to stay.
Stayed 1 night in Dec 2023

10/10 Excellent

D.N Esham

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
GOOD INTERIOR.
Stayed 2 nights in Sep 2022

8/10 Good

Wee Kang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Not much shop around the hotel
Stayed 1 night in Aug 2022

8/10 Good

Dhanabalan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jul 2022

8/10 Good

Leong Sze

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
nice property. wish the bar was open.
Stayed 1 night in Jan 2022

10/10 Excellent

Yee Guan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has potential
New hotel. Everything was good naturally. Staff is also friendly. Rate should be adjusted to non-peak season considering lower occupancy to attract more travellers. Has potential.
Stayed 1 night in Jan 2022

6/10 Okay

mariam

Liked: Cleanliness, property conditions & facilities
Too small to stay.
Not meant for us. Too small and compact. Just for sleeping is ok. Cannot stay for too long coz too small.
Stayed 1 night in Dec 2021

10/10 Excellent

KIM YENG

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the design of this hotel, very cozy. Everything is excellent except the breakfast which did not make sense, served curry chicken rice and spaghetti as breakfast
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021