Americas Best Value Inn San Jose Convention Center2.0 out of 5.0
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Recent guest reviews
I checked in early as soon as a room was available the whole hotel is very clean and smells good customer service was great the hotel staff are very friendly and helpful
These are dishonest people trying to rob your money. They didn't admit your reservation online and wanted cash from you.
It was an awful experience and we will never go again. The appearance of the hotel was totally different from the pictures showed on website. The room had a funky smell, and the TV wasn't functional. We called front desk, and waited for over 1 hour, no one came to fix it. We booked for two nights, but we had emergency and wanted to cancel second night; the hotel manager refused to refund even partial of it. The rate is too high for this kind of qulity.
The booking didn't go well as I booked a smoking room without knowing (website fault there). I had to spend a night in that one, old dated, smelling really really bad.... I was thankfully moved to non-smoking the night after until the rest of my trip. the area is lively... we had a bunch of truckers playing music one night in the parking lot, we had police arrest of girls another night, and regular visitors that would just hangout in the parking and drink beer... other than that, great commute throughout the bay area, NS room was renovated and nice, good amenities, lots of eating joints around.
When I first got to the office to check in, the receptionist didn't really give a friendly feel. She looked mad and not interested in checking me into my room. I didn't see any hospitality here. Plus, did it really hurt to smile? The room was below average I would say. The room is poorly lit even if most of the lights were on. Some furniture weren't dusted off completely. The safe didn't work. The refrigerator was VERY LOUD. I couldn't sleep because of the noise it made all night long. The room maid was very nice and understanding. That's the only reason I gave one star for staff. The only staff that doesn't give a welcome feel is the receptionist. She would not put any effort into helping you, but when she does, she gives you an attitude. I wouldn't go here if there were other hotel I could go to.
Just stayed one night after a concert, nothing worth complaining about. The room was actually more nice than what I thought it was going to be.
We stayed 3 nights and liked it , nice big room recently renovated. Friendly owners . Great price .
Beware! The pictures of the hotel & rooms are totally misleading. Our room was rundown & neglected. There were mystery stains on the carpet, marks on the wallpaper, and the room was generally dingy. Our room faced the street & the window only had heavy drapery - no sheer curtains. So we had to choose between blocking out all natural light or letting every pedestrian on the street outside peer into our room. There was also no clock in the room - not a big deal but it was just another item you generally expect that was missing. AND there was no contintental breakfast or free newspaper as promised in the hotel description when we booked our reservation. When we asked about this the hotel staff claimed they'd stopped doing that several years ago [...]. Would not reccommend that anyone stay at this place.
- Close to Kelley Park
- Free WiFi in rooms and public areas
- Free parking
- 24-hour front desk
Kelley Park is within a mile (2 km) of Americas Best Value Inn San Jose Convention Center, and other popular sites like San Jose Convention Center are within a couple of miles (3 km). This 26-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area. Also close to this San Jose motel are Tech Museum and San Jose Museum of Art.
All of Americas Best Value Inn San Jose Convention Center's 26 air-conditioned rooms provide microwaves, refrigerators, and free newspapers. Guests can enjoy satellite TV and stay connected with free WiFi.
Americas Best Value Inn San Jose Convention Center features free WiFi in public areas, coffee in a common area, and express check-in. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. This motel also has free newspapers.