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Diamond Excellence Resort

5.0 star property

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Photo gallery for Diamond Excellence Resort

Indoor pool, outdoor pool, free cabanas, pool umbrellas
Lobby
Lobby
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Pool
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Colakli, Manavgat, Antalya Region, 7620
  • Place, Side West Beach
    ‪10 min walk‬
  • Place, Aquapark
    ‪3 min drive‬
  • Place, Side East Beach
    ‪15 min drive‬
  • Airport, Antalya (AYT-Antalya Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • Garden view
  • 247 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

  • Garden view
  • 344 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, Partial Sea View

Premium bedding, minibar, in-room safe, desk

Standard Room, Partial Sea View

  • Partial sea view
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, Sea View

Premium bedding, minibar, in-room safe, desk

Standard Room, Sea View

  • Sea view
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Honeymoon Room, Sea View

Honeymoon Room, Sea View | Premium bedding, minibar, in-room safe, desk

Honeymoon Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, Partial Sea View

Junior Suite, Partial Sea View | Premium bedding, minibar, in-room safe, desk

Junior Suite, Partial Sea View

  • Partial sea view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

Royal Suite, Sea View

  • Sea view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Side

Side West Beach is a short stroll from Diamond Excellence Resort, and other popular attractions like Aquapark are within a mile (2 km). This 509-room, 5-star property welcomes business and leisure travelers with a private beach, a full-service spa, and a free water park.

What's nearby

  • Side West Beach - 10 min walk - 0.6 miles
  • Aquapark - 3 min drive - 1.9 miles
  • Side East Beach - 15 min drive - 10.0 miles
  • The Land of Legends - 36 min drive - 30.4 miles
  • Lara Beach - 60 min drive - 42.2 miles

Getting around

  • Antalya Intl. Airport (AYT) - 59 min drive

Restaurants

  • ‪Trendy Aspendos Hotel Zeno restaurant - ‬8 min walk
  • ‪Wunderbar - ‬9 min walk
  • ‪Magic Life Pool Bar - ‬9 min walk
  • ‪Cafe House Jacaranda - ‬10 min walk
  • ‪Al Baccio Italian - ‬11 min walk

About this property

Diamond Excellence Resort

Diamond Excellence Resort features a private beach, a full-service spa, and a free water park. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a nightclub, an indoor pool, and an outdoor pool.
LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Minibars, laptop-compatible safes, and phones are also available.
A private beach, an outdoor tennis court, a health club, and a complimentary water park with waterslides are featured at the property. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

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  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Crystal Snack Restaurant
  • Lalezar Restaurant
  • Mexico Restaurant
  • Patisserie
  • Tugra Restaurant

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Motor boating
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 7,642 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between January 7 and February 2.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 25842

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Crystal Palace Luxury All Inclusive Side
Crystal Palace Luxury All Inclusive
Crystal Palace Luxury All Inclusive Manavgat
Crystal Palace Luxury Resort
Crystal Palace Luxury Resort All Inclusive
Crystal Palace Luxury Resort All Inclusive Manavgat
Crystal Palace Resort
Palace Luxury Resort
Crystal Palace Luxury Resort Side
Crystal Palace Luxury Resort Spa All Inclusive
Crystal Palace Inclusive Side
Crystal Palace Luxury Resort All Inclusive Side
Crystal & Inclusive Inclusive
Crystal Palace Luxury Resort Spa All Inclusive
Crystal Palace Luxury Resort & Spa - All Inclusive Manavgat

Frequently asked questions

Will I find all-inclusive options at Diamond Excellence Resort?

Diamond Excellence Resort is an all-inclusive resort and rates come with buffet and à la carte meals. Activities include soccer, tennis, and volleyball.

Is free cancellation available at Diamond Excellence Resort?

Diamond Excellence Resort offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What is there to do around Diamond Excellence Resort?

This property is located in Manavgat within a short 9-minute walk of Side West Beach. You'll also find Aquapark and Süral Shopping Center within a short drive.

Is there parking available at Diamond Excellence Resort?

Yes, self parking is offered for free at the property. Though parking is limited parking, wheelchair-accessible parking is also available.

Is there a spa available at Diamond Excellence Resort?

There is a full-service spa available for guests to enjoy and services include massages, facials, and body treatments.

Are there luxury amenities available at Diamond Excellence Resort?

Yes, guests can indulge in luxuries such as a free water park, a private beach, and an al fresco restaurant at this property.

Does Diamond Excellence Resort include a casino?

No, Diamond Excellence Resort doesn't have a casino.

Is there an indoor pool at Diamond Excellence Resort?

Yes, this property has an indoor pool along with an outdoor pool.

What do couples enjoy most about Diamond Excellence Resort?

There are many amenities for couples at this property, including a private beach and a beach bar plus some guestrooms feature a private hot tub.

Does Diamond Excellence Resort have a hot tub?

No, but this property does have a sauna.

Does Diamond Excellence Resort have a restaurant with a breakfast menu?

Yes, Diamond Excellence Resort has 7 restaurants, and serves breakfast for a surcharge.

Does Diamond Excellence Resort allow pets to stay for free?

No, pets and service animals aren't allowed at Diamond Excellence Resort.

Does Diamond Excellence Resort have connecting rooms available?

No, this property doesn't feature connecting guestrooms.

What is the closest airport to Diamond Excellence Resort?

The closest major airport to Diamond Excellence Resort is Antalya Intl. Airport (AYT), which is about 27.4 mi away.

Are there rooms with balconies at Diamond Excellence Resort?

Yes, some guestrooms at this property offer a balcony where guests can enjoy sea and garden views.

Diamond Excellence Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 55 out of 97 reviews
Rating 8 - Good. 27 out of 97 reviews
Rating 6 - Okay. 5 out of 97 reviews
Rating 4 - Poor. 3 out of 97 reviews
Rating 2 - Terrible. 7 out of 97 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
The all inclusive makes life easy
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Serhat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yorum

Oda da hem küvet hem duş olması güzel değildi. Et çeşitliliği azdı ve sıcak yemek için beklemek gerekiyordu. Genel temizlik, havuz, plaj ve sahil restaurant başarılıydı.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities
Alles wunderbar. Einfach toll
Stayed 6 nights in Oct 2022
Verified

8/10 Good

Murat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
war ok
Stayed 6 nights in Oct 2022
Verified

10/10 Excellent

Matthias Kurt

Liked: Staff & service
Das Hotel ist in die Jahre gekommen und sollte mal saniert werden.Das Personal ist freundlich und bemüht sich die Gäste zu befriedigen.
Stayed 10 nights in Sep 2022
Verified

8/10 Good

Sabri

Liked: Cleanliness, staff & service, amenities
War sehr angenehm. Sauber, freundlich und hilfsbereit. location (Unterkunft) Top
Stayed 11 nights in Aug 2022
Verified

10/10 Excellent

Maria Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons beaucoup aimé les installations, super beau et très propre.
Stayed 5 nights in Jun 2022
Verified

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt Hotel

Hotellet er i meget pæn stand, værelserne er stor og rumlige, rengøring på fællesarealerne og værelserne er god. poolområdet var også godt, dog wc ved poolområdet var ikke altid ren. Personalet er venlige, og serviceminded dog kan sproget være en barierer da de kan ikke tale/ forstå engelsk, der skal bruges google translate. Restauranten på hotellet er stor, maden er ok og er lidt en gentagelse.
Stayed 14 nights in Jul 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely worth it
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Akif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temiz ,sakin bi oteldi . Çalışanlar özverili .havuz gayet güzel ve çocuklar için çok iyi. Yemek işi biraz vasat .sahile 0 konumda . Bi sürü bar var içeceğe ulaşmak çok kolay.çocuklu aileler için çok ideal .
Stayed 3 nights in Jul 2021
Verified

2/10 Terrible

Mina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a bad place to book from them specially when you want to cancel your booking. Their bad in communication and and so bad in their connection. I tried to call them they do not respond and they do not accept your request.
Stayed 2 nights in Aug 2020
Verified

4/10 Poor

Emre

Disliked: Staff & service, property conditions & facilities

Hold deg unna dette hotellet

Anbefaler ikke dette hotellet i det hele tatt. Verken ansatte eller komforten var bra.
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean friendly staff house keeping excellent Not able to book al a carte as unavaiable and had to show how to provide correct information and not giving message when leaving to say transport delayed
Stayed 7 nights in Sep 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Sandy beach is amazing and very clean. Sun shades are available and covers a big side of the beach. SPA services (for a fee) are excellent!
Stayed 5 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mehmet in the reception was really unique, this 24/7 smiley face
Stayed 5 nights in Jul 2019
Verified

8/10 Good

AHMET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

İyi bir tercih

Yeri güzeldi Denizini çok beğendim Yemekler beklentimin üstündeydi Personel yardımseverdi
Stayed 4 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotelanlage direkt am Strand. Nette Personal und Sauberkeit top.Das Essen war super lecker und verschiedene Auswahl gab es. Empfehlenswert....
Stayed 4 nights in Aug 2018
Verified

8/10 Good

Abdelmalek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tres bien Tres bon sejour Personnel a l'ecoute.Tres bonnes prestations
Stayed 7 nights in Oct 2018
Verified

2/10 Terrible

Ümran

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Für das Geld lieber etwas anderes

Ich weiß gar nicht wo ich anfangen soll... 1) an der Rezeption hat man uns empfangen aber keine einzige Info über das Hotel gegeben. Der Portier hat dies dann netterweise übernommen... 2) die Reinigung der Zimmer ist sehr oberflächlich. Meist liegen überall Haare noch rum und die Spiegel bleiben voller Wasserflecken. Die gebrauchten Gläser/ Tassen werden wahrscheinlich nur kurz unter das Wasser gehalten. 3) das Bad und das Waschbecken ist verstopft. Wenn man duscht braucht man gar kein Swimmingpool mehr... Haben uns bereits 2 mal beschwert und die Antwort war das sei normal bei denen... 4) Telefon ist auch kaputt aber das interessiert auch keinen... 5) wenn man als Türke hierher kommt, merkt man schnell dass die ausländischen Touristen vom Personal viel besser behandelt werden. Die sind freundlicher zu denen und kommen immer wieder zu denen an den Tisch... wenn man hier als Türke bedient werden will, hat man kaum eine Chance. Am besten selber aufstehen und holen... 6) man bestellt etwas ohne Alkohol bekommt aber ein alkoholisches Cocktail und der Barkeeper entschuldigt sich nicht einmal. 8) wenn man sich beschwert bietet man einem nur ein Abend im alacarte restaurant an sonst passiert gar nichts 9) wenn man Schokolade/ Kekse aus Deutschland dabei hat am besten im Safe einschließen... eine ungeöffnete Verpackung wird dreist vom Personal im Zimmer aufgemacht und verzehrt. 10) das Personal ist entweder überfordert oder nicht qualifiziert für die Jobs
Stayed 7 nights in Sep 2018
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly 5 stars infrastructure and service

It was our first time in Turkey and first time in The Crystal Palace Spa. Expedia mi-sold (it was on their website) the holiday to us claiming it was a 24 hours check-in. It is not. Despite the fact that the hotel also couldn't find my booking, after i had travelled overnight to get there, the night manager said "we were his guests" until the situation was resolve (over 4 hours later). He allowed us to have breakfast and use the swimming pool. The hotel is beautiful and clean. The staff is friendly. The food is varied and abundant, even for fussy eaters like me and my 6 years old son. The entertainment team is unstoppable. The irish bar servers Becks, just in case you fancy some non-turkish beer. Some of the staff (bar/restaurant) don't speak very good english, but with smiles and good-will you'll manage to get anything you want. I will definitely return to Crystal Palace, but not via Expedia.
Stayed 6 nights in Aug 2018
Verified

8/10 Good

Fatma

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
L’hotel est dans son ensemble assez bien. La nourriture est excellente. La plage est superbe. Mais malheureusement le ménage n’etait pas fait correctement. L’aspirateur n’etait presque jamais passé. La piscine extérieure est un peu petite à mon goût. L’equipe d’animation est excellente. Il trouve toujours quelque chose à faire avec les enfants, quelque soit leur âge. Les animations en soirée étaient très réussies.
Stayed 5 nights in Jul 2018
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and animation team!

Great hotel, food, staff and beautiful sea! Totally recommend and will go there again! Thanks!
Stayed 5 nights in Jul 2018
Verified

2/10 Terrible

bea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible , manger de la purée pendant une semaine . Évitez absolument
Stayed 6 nights in Jul 2018
Verified

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfectooooo

we stay 7 nights it was very good holeday the servies room no 1 clean nice view ... and the room is big ...
Stayed 6 nights in Jul 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel am Strand.

Tolles Hotel mit vielen Annehmlichkeiten. Schöne Anlage mit genügend Liegen und Sonnenschutzdächern, -schirmen. Extra Speisesaal für Erwachsene.
Stayed 8 nights in Jun 2018