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DoubleTree by Hilton Shymkent

Property class: 3

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Photo gallery for DoubleTree by Hilton Shymkent

A pool area with two wooden lounge chairs and a view of trees through large windows.
A modern lounge area with a sofa, armchairs, and a small table.
A hotel room with a bed, a desk, a chair, a television, and a window with a view of a building and greenery.
A modern lounge area with seating, a bar, and decorative wall panels.
A modern building with a glass facade, labeled "DOUBLE TREE by Hilton," surrounded by greenery and a clear sky.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
43 B. Momyshuly Avenue, Shymkent, 160000
  • Place, Abay Park
    ‪1 min walk‬
  • Place, Arbat Shymkent
    ‪16 min walk‬
  • Place, Shymkent Plaza
    ‪19 min walk‬
  • Airport, Shymkent (CIT-Shymkent Intl.)
    ‪14 min drive‬

Room options

View all photos for Queen Room

A hotel room with a bed, a desk, a chair, a flat-screen TV, and a window with curtains.

Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

A hotel room with two beds, a desk, a chair, a television, and a window with a view of a building.

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Queen Room-Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of a building.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds

A hotel room with a bed, a desk with a TV, a chair, and a window with curtains.

Family Room, 2 Queen Beds

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a wooden desk, a flat-screen TV, a lamp, a chair, and a bed.

Suite, 1 King Bed with Sofa bed

  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

A hotel room with a bed, a desk with a kettle, a chair, a TV, and a window with curtains.

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a bed, a desk with a TV, a chair, and a window with curtains.

Deluxe Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

A hotel room with a bed, a desk with a coffee maker, a lamp, and a view of trees through the window.

Room, 1 Queen Bed, Accessible

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed

  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a wall-mounted abstract painting, a bedside lamp, and a wooden door.

Room, 2 Twin Beds

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of a building.

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, City View

A hotel room with a bed, a desk with a kettle, a chair, a TV, and a window with curtains.

Room, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds, City View

A hotel room with two beds, a wall-mounted abstract painting, a bedside lamp, and a wooden door.

Room, 2 Twin Beds, City View

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Shymkent

DoubleTree by Hilton Shymkent places you next to Abay Park and within a 15-minute walk of Fontan Aquapark. This 120-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Abay Park - 1 min walk - 0.1 miles
  • Waterpark Dolphin - 12 min walk - 0.7 miles
  • Fontan Aquapark - 14 min walk - 0.8 miles
  • Arbat Shymkent - 16 min walk - 0.9 miles
  • Shymkent Plaza - 19 min walk - 1.0 mile

Getting around

  • Shymkent (CIT-Shymkent Intl.) - 10 min drive

Restaurants

  • ‪Bruno - ‬9 min walk
  • ‪Tary - ‬5 min walk
  • ‪Shymnur Lokantası - ‬14 min walk
  • ‪Kazakhasia Pan Asian Restaurant - ‬17 min walk
  • ‪Amber Bar and Beer / Auster Bar - ‬13 min walk

About this property

DoubleTree by Hilton Shymkent

Guests of DoubleTree by Hilton Shymkent enjoy access to free WiFi in public areas, conference space, and coffee in a common area. You can take advantage of free offsite parking, along with a shuttle from the hotel to the airport (available 24 hours) for KZT 4000 per vehicle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly hotel include free newspapers, a terrace, and laundry facilities.
33-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, minibars, and free local calls.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Near East Restaurant

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • 4 floors
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 33-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property’s pool is closed on the last Saturday and Sunday of the month.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for KZT 5000.0 per day
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: KZT 7500 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: KZT 4000 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 5000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the train station pick-up service (fees apply). Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Canvas Hotel Shymkent
Canvas Shymkent
Hotel Shymkent
Canvas Hotel Shymkent
DoubleTree by Hilton Shymkent Hotel
DoubleTree by Hilton Shymkent Shymkent
DoubleTree by Hilton Shymkent Hotel Shymkent

Frequently asked questions

Is a free cancellation option available at DoubleTree by Hilton Shymkent?

DoubleTree by Hilton Shymkent offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton Shymkent?

As of Oct 10, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Shymkent on Nov 1, 2026 start from $55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near DoubleTree by Hilton Shymkent?

This hotel is located in Shymkent, just steps from Abay Park. You'll also find Mega Planet and Fontan Aquapark less than a mile away.

Does DoubleTree by Hilton Shymkent have a casino at the property?

No, DoubleTree by Hilton Shymkent doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Shymkent?

No, there is no indoor pool at this hotel.

Does DoubleTree by Hilton Shymkent feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton Shymkent serves breakfast for a surcharge at Near East Restaurant.

Will DoubleTree by Hilton Shymkent allow pets to stay for free?

No, pets and service animals aren't allowed at DoubleTree by Hilton Shymkent.

What is the closest airport to DoubleTree by Hilton Shymkent?

The closest major airport to DoubleTree by Hilton Shymkent is Shymkent (CIT-Shymkent Intl.), which is 6.3 mi away (10 minutes by car).

DoubleTree by Hilton Shymkent Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 37 out of 64 reviews
Rating 8 - Good. 22 out of 64 reviews
Rating 6 - Okay. 3 out of 64 reviews
Rating 4 - Poor. 1 out of 64 reviews
Rating 2 - Terrible. 1 out of 64 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to have some rest
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very quite, very clean, good location.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Loved my short stay. Great staff. Perfect location. Clean rooms. Decent breakfast with local delicacies.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff speak some English. Beds are comfortable. Park across the street is nice.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Easy walk to Abay Park and the Shymkent Marathon start. The welcome cookie was good.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service for this part of the world. The hotel has a huge indoor pool and sauna, great for winter weather. Breakfast is a nice buffet with various international features.
Stayed 1 night in Mar 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
P/P ok
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Was not told about the hotel amenities, shuttle if any, no welcoming information you'd expect from an American establishment. Room seemed like it was not well kept, stained chair,
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Courteous professional staff. Well arranged room. TV should include more English language options, e.g. Al Jazeera, BBC, CNN, MSNBC news.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Amenities
Nice new hotel in a good location. Rooms, although small but have lots of storage space. and quite comfortable. Hotel has a small but nice/ clean spa/swimming pool. Breakfast not included in the room price. Charging for breakfast is quite an outdated concept, almost all hotels, specially high standard hotels offer breakfast free of charge.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend more TV English news channels, e.g., BBC, A Jazeera. Otherwise, all was good.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Everything fine but the prices of extra services are exorbitant for the level of life /cost of living in Shymkent. 9.000 Tenge for a breakfast per person when in the city two persons can have a breakfast for 6.000 tenge, is really out of the question. The same for massage services in the wellness area (e.g. 90.000 tenge for a massage, when I paid for a double room 50.000 tenge). Completely abnormal pricing…
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Evet evet bad (((((
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kahvaltı vasattı.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台帮我调了房间，非常感谢
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güleryüzlü personel temiz ve rahat konum güzel
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with helpful staff, good breakfast, comfortable bed, and clean. It's located right across from Abaya Park, so that is a nice touch. They also have a fitness room and swimming pool that they are very proud of. Changing money must be done at a bank, so you will need to walk about 5 minutes in the proper direction to do this.
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Very nice hotel. Well trained staff
Stayed 3 nights in Sep 2018
Verified review

8/10 Good

People at the reception are very friendly. Good cost/benefit ratio.
Stayed 2 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

The hotel is quote close to the Samal bus station (around 10 minutes by local bus). The room is clean and tidy. Plus, the staff are REALLY helpful, especially in helping us in register issue. Really recommended. : )
Stayed 1 night in Aug 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

アバイ公園の正面に位置する近代的なホテル

二連泊しました。従業員は非常に英語堪能でまた親切で、いろんな相談に乗ってくれます。 また部屋の掃除も行き届いており設備も抜群、快適な滞在を楽しめます。 ショッピングセンターやレストラン街にも程近く観光にも適しています。
Verified review

6/10 Okay

Disliked: Staff & service
従業員のサービスがいまいち レストランのメニューの種類が少なすぎで長期滞在するには食べる物が限られる
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

대체로 만족합니다

다만 기본적인 세면도구가 없어 아쉬웠다
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint, ok hotel

Fint 4 stjernet hotel. God service
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful rooms, nice breakfast, pleasant staff

The hotel staff were helpful, the rooms extremely clean and comfortable, and the breakfast buffet was very nicely done as well. You can catch a city bus to the bus station if trying to get to Turkistan by minibus. You can also walk a few blocks to catch a city bus to the airport or one to the main train station in Shymkent. The memorial park is a few blocks away. A gem of a hotel in the city.