DoubleTree by Hilton Shymkent

3.0 star property
Family-friendly hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Shymkent

Pool
Lobby
Reception
Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
43 B. Momyshuly Avenue, Shymkent, 160000
  • Arbat Shymkent
    ‪14 min walk‬
  • Kazhymukan Stadium
    ‪19 min walk‬
  • Shymkent Plaza
    ‪19 min walk‬
  • Shymkent (CIT-Shymkent Intl.)
    ‪14 min drive‬

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Room options

Room, 1 King Bed

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 Queen Bed

  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 1 King Bed

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Accessible

  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed

Superior Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Twin Beds

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room, 1 King Bed, Connecting Rooms

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed

  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 King Bed

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Twin Beds, City View

  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

King Room

  • Sleeps 2
  • 1 King Bed

Queen Room With City View

  • Sleeps 2
  • 1 Queen Bed

Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed

Queen Room

  • Sleeps 2
  • 1 Queen Bed

2 Twin City View

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Shymkent

Located within a 5-minute walk of Abay Park, DoubleTree by Hilton Shymkent is within a 15-minute stroll of Arbat Shymkent. This 120-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Fontan Aquapark - 12 min walk - 0.7 miles
  • Arbat Shymkent - 14 min walk - 0.8 miles
  • Waterpark Dolphin - 16 min walk - 0.9 miles
  • Kazhymukan Stadium - 19 min walk - 1.0 mile
  • Shymkent Plaza - 19 min walk - 1.0 mile

Getting around

  • Shymkent (CIT-Shymkent Intl.) - 10 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪URBO Coffee - ‬2 min drive
  • ‪Мизам - ‬18 min walk
  • ‪Kazakhasia Pan Asian Restaurant - ‬2 min drive
  • ‪BarVilla - ‬14 min walk

About this property

DoubleTree by Hilton Shymkent

Family-friendly hotel with a 24-hour front desk and a restaurant
Guests of DoubleTree by Hilton Shymkent enjoy access to free WiFi in public areas, conference space, and coffee in a common area. You can take advantage of free offsite parking, along with a shuttle from the hotel to the airport (available 24 hours) for KZT 4000 per vehicle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly hotel include free newspapers, a terrace, and laundry facilities.
33-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, minibars, and free local calls.

Languages

English, Russian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Near East Restaurant

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • 4 floors
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 33-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property’s pool is closed on the last Saturday and Sunday of the month.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for KZT 5000.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: KZT 7500 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: KZT 4000 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 5000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the train station pick-up service (fees apply). Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Canvas Hotel Shymkent
Canvas Shymkent
Hotel Shymkent
Canvas Hotel Shymkent
DoubleTree by Hilton Shymkent Hotel
DoubleTree by Hilton Shymkent Shymkent
DoubleTree by Hilton Shymkent Hotel Shymkent

Frequently asked questions

Is a free cancellation option available at DoubleTree by Hilton Shymkent?

DoubleTree by Hilton Shymkent offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton Shymkent?

As of Jun 18, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Shymkent on Jun 27, 2025 start from $53.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near DoubleTree by Hilton Shymkent?

This hotel is located in Shymkent, a short 14-minute walk from Arbat Shymkent and also 19 minutes on foot from Kazhymukan Stadium. You'll also find Abay Park and Fontan Aquapark less than a mile away.

Will I be able to park at DoubleTree by Hilton Shymkent?

No, there isn't parking at the hotel but you'll find free parking nearby.

Does DoubleTree by Hilton Shymkent have a casino at the property?

No, DoubleTree by Hilton Shymkent doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Shymkent?

No, there is no indoor pool at this hotel.

What do couples enjoy most about DoubleTree by Hilton Shymkent?

Amenities that appeal to couples at this hotel include a minibar, premium bedding, and slippers.

Are there hot tubs at DoubleTree by Hilton Shymkent?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton Shymkent feature a restaurant that includes a breakfast menu?

Yes, DoubleTree by Hilton Shymkent serves breakfast for a surcharge at Near East Restaurant.

Will DoubleTree by Hilton Shymkent allow pets to stay for free?

No, pets and service animals aren't allowed at DoubleTree by Hilton Shymkent.

Are there connecting rooms at DoubleTree by Hilton Shymkent?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to DoubleTree by Hilton Shymkent?

The closest major airport to DoubleTree by Hilton Shymkent is Shymkent (CIT-Shymkent Intl.), which is 6.1 mi away (10 minutes by car).

Can I book a room with a balcony at DoubleTree by Hilton Shymkent?

No, at DoubleTree by Hilton Shymkent, there aren't any guestrooms that list a balcony.

DoubleTree by Hilton Shymkent Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 39 reviews
Rating 8 - Good. 14 out of 39 reviews
Rating 6 - Okay. 2 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

MUSTAFA ERTUGRUL

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Seweryn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Courteous professional staff. Well arranged room. TV should include more English language options, e.g. Al Jazeera, BBC, CNN, MSNBC news.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend more TV English news channels, e.g., BBC, A Jazeera. Otherwise, all was good.
Stayed 1 night in Sep 2024

8/10 Good

Nodir

Stayed 1 night in Jun 2024

10/10 Excellent

Umidjon

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Leili

Traveled with partner
Liked: Amenities
Nice new hotel in a good location. Rooms, although small but have lots of storage space. and quite comfortable. Hotel has a small but nice/ clean spa/swimming pool. Breakfast not included in the room price. Charging for breakfast is quite an outdated concept, almost all hotels, specially high standard hotels offer breakfast free of charge.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

Kirri

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service for this part of the world. The hotel has a huge indoor pool and sauna, great for winter weather. Breakfast is a nice buffet with various international features.
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with helpful staff, good breakfast, comfortable bed, and clean. It's located right across from Abaya Park, so that is a nice touch. They also have a fitness room and swimming pool that they are very proud of. Changing money must be done at a bank, so you will need to walk about 5 minutes in the proper direction to do this.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Very nice hotel. Well trained staff
Stayed 3 nights in Sep 2018

10/10 Excellent

Tansu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

colin, hamilton, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful rooms, nice breakfast, pleasant staff

The hotel staff were helpful, the rooms extremely clean and comfortable, and the breakfast buffet was very nicely done as well. You can catch a city bus to the bus station if trying to get to Turkistan by minibus. You can also walk a few blocks to catch a city bus to the airport or one to the main train station in Shymkent. The memorial park is a few blocks away. A gem of a hotel in the city.

10/10 Excellent

YUE HANG, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in Shymkent

Excellent hotel, in extremely good conditions, very comfortable and also very good breakfast. The front desk staff are very helpful as well.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very expensive hotel

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Bekir

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

WENZHEN

Stayed 3 nights in Jun 2024

10/10 Excellent

Yuk Man

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Knud

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020