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Prince Rupert Hotel

4.0 out of 5.0

Recent guest reviews

We could not fault our stay. Our room was very comfy with lovely bathroom. The food was excellent and hotel staff lovely and friendly. New Years Eve party was brilliant. We would definitely recommend this hotel.

We had a one night stay at this hotel and I'm sorry it was not for longer. Atmospheric environment with comfortable rooms in a ideal location for exploring Shrewsbury. The staff were extremely friendly and helpful during our stay and this really helped our positive experience. We dined in the hotels Bistro and the food was good and reasonably priced. Breakfast was included and there were options other than the full English/Welsh breakfast. I would return to this hotel in the future.

Another great Christmas lunch which cannot be faulted coupled with a very comfortable and clean room which again made it a very magical stay a the Rupert, We look forward to coming back again this year

The staff were were fantastic; friendly and always helpful. The valet service to park the car works very well. A tip for finding the hotel which our satnav didn't manage to do, is put Fish Lane into the machine rather than Butchers row. If you drive up the very narrow Fish Lane the hotel is at the top. The bar and reception areas were good places to sit, with lots of squidgy sofas and a sherry on arrival .The bedrooms varied in size but were all clean albeit that some were in need of a bit of refurbishment. We loved the dining room which for once had really comfortable chairs. We had a table for the 7 of us which was assigned for the whole of the New year break. We were right next to 2 suits of armour which helped with the ambience of the room. We had dinner, bed and breakfast each day and the food was consistently good. There was an excellent 6 course meal on New Year's Eve and a disco. Lovely atmosphere although the DJ somehow managed to miss the pips at midnight and his choice of music was a bit inconsistent. The location of the hotel is brilliant and Shrewsbury is a wonderful town. We had a great new year.

We came here again for a new year 2 night break. It’s our third stay here and it never disappoints. Always superb food and service. The New Year’s Eve gala was great. Lots of fun and cosy atmosphere. The staff always look after us well. We love the olde worked quirkiness of the hotel but it is modern where it counts, like up to date bathrooms for instance. I like the fact it is privately owned as the people that run it are always to hand and it means things are run better than at a chain.

Very central near shops, museums etc. Old world charm (although slightly tired in places). My room was very tucked away but extremely quiet, good bed and very modern bathroom. Food good. Staff excellent particularly the porter! Be aware car parking a little way off and quite separate. Sherry on arrival was a nice touch!

I spent several days here on a family visit and felt welcome from the moment of arrival. My accommodation was upgraded to a uncluttered spacious room overlooking the square with great people watching. Quiet and comfortable nights in a 4-poster bed. The full English breakfasts included in the price were exceptional and the service attentive. Best of all the situation of the hotel in the midst of the medieval history of Shrewsbury and within walking distance of the station.

Arrived after a long journey to be welcomed warmly with a glass of sherry. Car valet parked so no parking issues and we were taken up to a lovely room in the oldest part of the hotel which was beautifully warm with an excellent ensuite bathroom. All staff were most helpful and welcoming and our room was available early which was very useful as we had a quick change before a wedding. On returning to the hotel for the wedding breakfast we were again very impressed with the venue and the food. After an enjoyable evening we returned to our room and extremely comfortable bed. The following morning we had a very good Shropshire breakfast, freshly prepared to order and after checking out our car was brought to the door for our departure.

The hotel was comfortable and tidy at all times. The porter parked your car for you, although the streets are very narrow getting up to the hotel and you need to be aware on the approach that you don’t have to do an emergency stop on a hill, like I witnessed out of the window. The room was pleasant enough and we were upgraded due to 2 adults and a child staying in the same room. The breakfast was very good, albeit the staff were overwhelmed by the amount of people on one of the mornings but they were very polite and courteous. Top tip: don’t wait until 15 mins before the end of breakfast time. We also stayed for a wedding reception at the hotel which was handled extremely well and the staff were amazing especially as some had worked a long day already. A nice stay in a very central position that I would visit again. Only 4 stars out of 5 over a mix up with reservation prices.

My self & a friend booked a 2 night break from Christmas Eve until Boxing Day. We were greeted by reception and our car wax promptly parked by the valet. We were also offered a glass of sherry on arrival. The reception staff were friendly and efficient and made the experience very swift. Then.. we went to our rooms and it went downhill from here onwards. The furniture in my room was broken and the drawers wouldn’t open and close as the runners were broken. The tv was place in the strangest position on the wall too. The room in general was very tired and in desperate need of a full refurbishment. The room door handle was also loose. The bathroom was acceptable although 2 out of 4 bulbs were not working in my friends bathroom. Her room was also extremely past it’s best. The bar area had no atmosphere with the oldest and thread bare furniture I’ve seen in a long time. The room where breakfast is served is also shabby with missing light fittings and blown bulbs in the overhead lighting. Worn out chairs and more befitting of an hotel without a 4 star AA rating. The staff were very friendly and helpful at all times and an excellent breakfast offered. The positioning of the hotel was perfect and very quiet but the break was really spoilt by the shabby rooms. If they have another visit from the AA rating inspectors I’m sure they would struggle to hang onto just one of them. I really hate leaving negative feedback like this but it was such a disappointment especially during our Christmas break away.

Butcher Row Shrewsbury England

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour front desk

Prince Rupert Hotel places you next to St. Mary's Church and within a 10-minute walk of Shrewsbury Castle. This 70-room, 4-star hotel has conveniences like 2 restaurants, free breakfast, and free in-room WiFi. In central Shrewsbury, the hotel is also close to Shrewsbury Abbey and Greenhous Meadow.


Dining

Start your day off right with a free full breakfast. Enjoy dining at one of 2 onsite restaurants including Royalist Restaurant, which specializes in local cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café.


Rooms

Prince Rupert Hotel's 70 rooms provide coffee makers, phones, and desks. Guests can expect to find free WiFi and TVs. Bathrooms have hair dryers and free toiletries.


Property features

Guests of Prince Rupert Hotel enjoy free WiFi in public areas, 4 meeting rooms, and a hair salon. Valet parking is available for GBP 10.00 per night. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. This historic hotel also has wedding services.

Room options

Standard Double Room

Full 1 | Sleeps 2

Standard Single Room

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

69% of guests recommend this hotel

Total of 1221 reviews