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Mercure Telford Centre Hotel

4.0 star property

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Photo gallery for Mercure Telford Centre Hotel

A dining table with a plate of grilled chicken wings, a red vase with flowers, and several glasses of wine.
A gym with various exercise machines, wooden flooring, and a brick wall.
A reception area with a modern design, featuring a reception desk, computers, and a seating area.
Exterior
The entrance to the Mercure Hotel with a glass facade, a sign above the doors, and a tiled pavement leading up to the entrance.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Forgegate, Telford Centre, Telford, England, TF3 4NA
  • Place, Telford Shopping Centre
    ‪5 min walk‬
  • Place, Telford Town Park
    ‪10 min walk‬
  • Place, The International Centre
    ‪14 min walk‬

Room options

View all photos for Classic Room, 1 Double Bed

A hotel room with a large bed, a desk with a lamp, a chair, a small table, and a window with curtains.

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(54 reviews)
  • 213 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a small table, and a window with curtains.

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(22 reviews)
  • 213 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, a desk with a lamp, a chair, a small table with a magazine, and a window with curtains.

Standard Room

  • 213 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Privilege, Premium Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a chair, a small table with a magazine, and a window with curtains.

Privilege, Premium Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a large bed, a desk with a lamp, a chair, a small table, and a window with curtains.

Standard Double Room, 1 Double Bed

  • 213 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 1 Double Bed, Accessible (Accessible)

A hotel room with a large bed, a desk with a lamp, a chair, a small table with a magazine, and a window with curtains.

Room, 1 Double Bed, Accessible (Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Telford

Mercure Telford Centre Hotel is a short stroll from Telford Shopping Centre and Telford Town Park. This 4-star hotel has 153 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Telford Shopping Centre - 5 min walk - 0.3 miles
  • Telford Town Park - 10 min walk - 0.6 miles
  • Telford Ice Rink - 14 min walk - 0.8 miles
  • The International Centre - 14 min walk - 0.8 miles
  • Wonderland Telford - 18 min walk - 1.0 mile

Getting around

  • Telford Central Station - 12 min walk
  • Birmingham Airport (BHX) - 64 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪The Severn Gorge - ‬11 min walk
  • ‪Coffee #1 - ‬10 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Mercure Telford Centre Hotel

Mercure Telford Centre Hotel features a full-service spa, an indoor pool, and a gym. Self parking is available for GBP 10 per night. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Electric kettles, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Iron Masters Bar
  • Iron Masters Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (4,004 square feet of space)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • At least 80% organic food
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per accommodation (varies based on length of stay)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A damage deposit of GBP 150 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Park Inn Radisson Hotel Telford
Park Inn Radisson Telford
Park Inn Telford
Radisson Park Inn Telford
Radisson Telford
Telford Park Inn
Park Inn By Radisson Telford England
Park Inn By Radisson Telford Hotel Telford
Telford Centre Hotel AccorHotels Now Open
Hotel AccorHotels Now Open
Telford Centre AccorHotels Now Open
AccorHotels Now Open
Hotel The Telford Centre Hotel By AccorHotels (Now Open) Telford
Telford The Telford Centre Hotel By AccorHotels (Now Open) Hotel
Hotel The Telford Centre Hotel By AccorHotels (Now Open)
The Telford Centre Hotel By AccorHotels (Now Open) Telford
Park Inn by Radisson Telford
Telford Accorhotels Now Open
Mercure Telford Hotel Telford
Mercure Telford Centre Hotel Hotel
Mercure Telford Centre Hotel Telford
The Telford Centre Hotel By AccorHotels
Mercure Telford Centre Hotel Hotel Telford

Frequently asked questions

Is free cancellation available at Mercure Telford Centre Hotel?

Mercure Telford Centre Hotel provides free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Mercure Telford Centre Hotel?

As of Aug 6, 2026, prices found for a 1-night stay for 2 adults at Mercure Telford Centre Hotel on Aug 30, 2026 start from $90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Mercure Telford Centre Hotel?

This hotel is located in Telford, a short 6-minute walk from Telford Shopping Centre and also 13 minutes on foot from Telford Town Park. You'll also find Telford Ice Rink and Cineworld Telford less than a mile away.

Is there parking available at Mercure Telford Centre Hotel?

Yes, parking is offered for GBP 10 per night. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Mercure Telford Centre Hotel?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Mercure Telford Centre Hotel include a casino on the premises?

No, Mercure Telford Centre Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Telford Centre Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

What amenities will couples enjoy at Mercure Telford Centre Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and couples/private dining.

Are there hot tubs at Mercure Telford Centre Hotel?

No, but this hotel does have a steam room.

Does Mercure Telford Centre Hotel have a restaurant that serves breakfast?

Yes, Mercure Telford Centre Hotel serves a full breakfast for a surcharge each morning at Iron Masters Restaurant.

Will Mercure Telford Centre Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Mercure Telford Centre Hotel for a fee of GBP 20 per accommodation, per night. The property also provides food and water bowls.

Are there connecting rooms at Mercure Telford Centre Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies at Mercure Telford Centre Hotel?

No, you won't find guestrooms with balconies at Mercure Telford Centre Hotel.

Does Mercure Telford Centre Hotel have a wedding venue on site?

There are wedding services available at Mercure Telford Centre Hotel if that's in your vacation plans.

Mercure Telford Centre Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 337 out of 761 reviews
Rating 8 - Good. 218 out of 761 reviews
Rating 6 - Okay. 112 out of 761 reviews
Rating 4 - Poor. 44 out of 761 reviews
Rating 2 - Terrible. 50 out of 761 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just far enough from town so it’s nice and quite.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining, Bar and main areas all clean and well kept. Good area with plenty of evening meal/outside options nearby.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfy bed, wish there was more variety for breakfast but overall was outstanding
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Great friendly convient hotel
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, really comfy bed
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities
Clean room, comfy bed, friendly staff and good shower
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steph was very helpful and very professional. Very lovely and calm
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Darren

Liked: Staff & service
Staff were great and hardworking, room was average, breakfast was ok but have had better. Fairly priced.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, could do with improvement bathroom door at the bottom was a bit rotted, shower cubicle was a bit grubby, but overall no complaints, bar was lovely and clean, had a drink was a bit pricey, but that’s hotels for you, overall an enjoyable stay, staff were very friendly and helpful.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The room was to a good standard, clean and with decent supplies. Staff were helpful and friendly. Breakfast had a good variety to choose from. Two negatives were the lift being out of order all weekend and the fact that we now have to pay to use the leisure facilities, a factor that will make us book elsewhere in the future.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Dona

The hotel was ok , the lift wasn’t working. Beware the pool is a extra cost and very small
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Just a lovely hotel with really nice facilities and rooms
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Natalie

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
You have to pay £10 per person per day to use any of the pool facilities (this was not clear until after check in) You also have to pay £10 to park per day (again not clear until checked in) The lady covering reception upon my arrival was quite abrupt
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The lift was out of use which was not ideal. My guest struggles to walk after smashing her ankle last May and we were on the top floor. The receptionist did move us to floor two but we arrived Friday and left Sunday - but the lift was still out of order. The rooms were clean. And breakfast was good.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff all very helpful and hotel was just what I needed for this trip
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Brian

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was in good condition. The staff were courteous. However: The car park is payable £5/£10 per night. The pool and gym are also no longer free, that costs £10 per person per day.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Terence

Liked: Staff & service
Great hotel would definitely recommend and stay there again
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This one night stay was so that my wife and I could take our grandson to the hotel where he is staying for 5 nights as he’s on an apprenticeship training course near Telford. Pleasantly surprised with its location just off the M54 the property is modern and is in very good condition. I booked through Hotels.com and paid £81.00 including a very good breakfast for both of us. I understand there is a swimming pool and sauna and possibly a gym (not used) Staff were very polite and helpful and for the money paid you simply cannot complain and I would recommend it to anyone looking for a cheaper priced hotel.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel staff amazing .pool and spa facilaties excellent.breakfast great great choices
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Elaine

Disliked: Cleanliness, staff & service, property conditions & facilities
Spoon holding shower up . Changing room at swimming pool dirty , pool area dark and dingy . Would not return
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff at reception greeted us with a smile will definitely book again in near future nice clean rooms and very organised.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as it should be clean room friendly staff close to shops Only issue was breakfast They had a big group of a lacrosse team and staff one part of the brekfast area was reserved for the lacrosse team so seating was a issue We ended up seated in the bar erea due to no seats and was told other area was reserved for the team Cups had run out and was given take away cup instead And milk Was dissatisfaction with breakfast with a few people that could not find seating If there was not going to be enough seating for everyone then i think breakfast should be staggered so all guests can be seated
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't book breakfast far to expensive for 2 staying for 3 nights sorry
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Zsuzsanna

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay.
Stayed 4 nights in Aug 2024
Verified review

6/10 Okay

Carl

Liked: Cleanliness
Typical city centre hotel, built for busiess travellers. The hotel looks a little tires and is in need of redecoration. There is a privaye gym/leisure centre wihin the hotel, that menat that there was a lot of fottfall in that area, which wasn't idea; when trying to get to your room, and there wasa big smell of cholrine and sweat. Breakfast was not included, but I was happy to pay extra, and was good value and tasty. Whatr was not impressive was the surly attitude of a male member of staff who seemed more interested in gossiping with his colleagues than providing a poite service to guests.
Stayed 2 nights in Feb 2026