See all properties

Livemax Resort Upopoy Shiraoi Onsen

Property class: 2.5

Choose dates to view prices

Photo gallery for Livemax Resort Upopoy Shiraoi Onsen

A hot tub with a stone wall backdrop, a wooden deck, and a glass ceiling.
A buffet area with various food items and a seating area with tables and chairs.
A modern indoor pool with glass walls and a wooden deck.
A traditional Japanese-style room with tatami flooring, a low table, and cushions. A television is mounted on the wall, and there is a sliding door leading to a balcony.
A covered corridor with large columns, a wooden floor, and a view of the sea.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
4-6-1 Higashimachi, Shiraoi, Hokkaido, 059-0904
  • Place, Upopoy National Ainu Museum and Park
    ‪8 min walk‬
  • Place, Lake Poroto
    ‪12 min walk‬
  • Place, Shiraoi Tourist Information Center
    ‪14 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪60 min drive‬

Room options

View all photos for Modern Twin Room With Shared Bathroom - Non-smoking

A hotel room with two beds, a desk with a chair, a large window, and a view of greenery.

Modern Twin Room With Shared Bathroom - Non-smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room With Disability Access Non-smoking

A hotel room with a bed, a TV, a desk, a chair, and a window.

Single Room With Disability Access Non-smoking

  • Sleeps 1

View all photos for Standard Japanese-style Room, With Shared Bathroom

A hotel room with a large sliding glass door, a flat-screen TV, a wooden table, and two cushioned chairs.

Standard Japanese-style Room, With Shared Bathroom

  • Sleeps 1
  • 1 Double Futon

View all photos for Modern Western Style Room

A hotel room with two beds, a desk, a chair, and a large window offering a view.

Modern Western Style Room

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Capsule Room] Men only, Non Smoking

A row of wooden lockers with metal handles and shelves.

[Capsule Room] Men only, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Futon

View all photos for Western Modern Japanese-Western Room (52 sqm)

A hotel room with a large bed, two bedside tables, a TV, a desk, and a chair.

Western Modern Japanese-Western Room (52 sqm)

  • Garden view
  • 569 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon

View all photos for Universal Twin Bed Room

A hotel room with two beds, a small table, a chair, a lamp, and a large window with a view of trees.

Universal Twin Bed Room

  • Desert view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Universal Single Bed Room

A hotel room with a bed, two chairs, a small table, and a nightstand with lamps.

Universal Single Bed Room

  • Garden view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Japanese Room Standard

A room with a large sliding glass door leading to a balcony, two cushioned chairs, and a wooden table.

Japanese Room Standard

  • Garden view
  • 142 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

View all photos for Japanese Room Superior

A traditional Japanese-style room with tatami flooring, a low table with cushions, a television on a wooden stand, and a sliding door leading to a balcony.

Japanese Room Superior

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 178 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

About the neighborhood

Shiraoi

Livemax Resort Upopoy Shiraoi Onsen places you within a 10-minute stroll of Shiraoi Tourist Information Center and Upopoy National Ainu Museum and Park. This 60-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.

What's nearby

  • Upopoy National Ainu Museum and Park - 8 min walk - 0.4 miles
  • Lake Poroto - 12 min walk - 0.7 miles
  • Shiraoi Tourist Information Center - 14 min walk - 0.8 miles
  • Lake Shikotsu - 35 min drive - 23.0 miles
  • Shikotsu-Toya National Park - 42 min drive - 26.8 miles

Getting around

  • Noboribetsu Station - 26 min drive
  • New Chitose Intl. Airport (CTS) - 49 min drive

Restaurants

  • ‪マザーズ よこすと食堂 - ‬2 min drive
  • ‪白老たまごの里マザーズ たまご館 - ‬2 min drive
  • ‪輪果 - ‬9 min drive
  • ‪天野ファミリーファーム - ‬6 min drive
  • ‪surya（スーリヤ）白老店 - ‬5 min walk

About this property

Livemax Resort Upopoy Shiraoi Onsen

At Livemax Resort Upopoy Shiraoi Onsen, guests have access to a garden. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect to find free WiFi. Other standard amenities include hair dryers and safes.

Similar properties

A hotel room with a large bed, a desk with a TV, a chair, and a view of the city.
ANA Crowne Plaza Chitose by IHG
Chitose
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,003 reviews
$102 nightly
The price is $112
Nov 9 - Nov 10
ANA Crowne Plaza Chitose by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,000 per person

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toilet paper

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1000 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 15
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.

Property is also known as

Livemax Upopoy Shiraoi Onsen
Livemax Resort Upopoy Shiraoi Onsen Hotel
Livemax Resort Upopoy Shiraoi Onsen Shiraoi
Livemax Resort Upopoy Shiraoi Onsen Hotel Shiraoi

Frequently asked questions

Are free cancellation options available at Livemax Resort Upopoy Shiraoi Onsen?

Livemax Resort Upopoy Shiraoi Onsen provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Livemax Resort Upopoy Shiraoi Onsen?

As of Oct 13, 2026, prices found for a 1-night stay for 2 adults at Livemax Resort Upopoy Shiraoi Onsen on Nov 12, 2026 start from $136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Livemax Resort Upopoy Shiraoi Onsen?

This hotel is located in Shiraoi, a short 8-minute walk from Upopoy National Ainu Museum and Park and also 14 minutes on foot from Lake Poroto. You'll also find Tarumae Garo and Nishiki Onuma Park nearby.

Is parking available on site at Livemax Resort Upopoy Shiraoi Onsen?

Yes, uncovered self parking is offered for free at the hotel.

Does Livemax Resort Upopoy Shiraoi Onsen include a casino?

No, Livemax Resort Upopoy Shiraoi Onsen doesn't have a casino.

Will I find an indoor pool at Livemax Resort Upopoy Shiraoi Onsen?

No, there is no indoor pool at this hotel.

Is Livemax Resort Upopoy Shiraoi Onsen good for couples?

Couples staying at this hotel will appreciate amenities like a 24-hour front desk and a garden plus some guestrooms include a garden view.

Does Livemax Resort Upopoy Shiraoi Onsen have a hot tub?

No, there isn't a spa tub at this hotel.

Does Livemax Resort Upopoy Shiraoi Onsen feature a restaurant that includes a breakfast menu?

Livemax Resort Upopoy Shiraoi Onsen offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Livemax Resort Upopoy Shiraoi Onsen allow pets to stay for free?

No, pets aren't allowed at Livemax Resort Upopoy Shiraoi Onsen.

Does Livemax Resort Upopoy Shiraoi Onsen have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Livemax Resort Upopoy Shiraoi Onsen?

The closest major airport to Livemax Resort Upopoy Shiraoi Onsen is New Chitose Intl. Airport (CTS), which is about 22.6 mi away.

Are there rooms with balconies that I can book at Livemax Resort Upopoy Shiraoi Onsen?

No, there aren't any guestrooms at Livemax Resort Upopoy Shiraoi Onsen that offer a balcony.

Livemax Resort Upopoy Shiraoi Onsen Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 23 out of 60 reviews
Rating 8 - Good. 23 out of 60 reviews
Rating 6 - Okay. 9 out of 60 reviews
Rating 4 - Poor. 3 out of 60 reviews
Rating 2 - Terrible. 2 out of 60 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing price and onsen
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in Great Location for Ainu Museum

Beautiful modern hotel close to Ainu museum. Easy parking in front of hotel. Wonderful buffet for both breakfast and dinner.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort
Breakfast was good with lots of options. Parking area was safe.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a solid deal. Not only was it $60 USD in total for one night... Breakfast & Dinner was included in a buffet, food was the best buffet food I've had- what a great deal. Onsen experience was super fun as well.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Amenities
The room was okay, very dated and felt like it hadn't been cleaned well. There was hair on the tatami. You also have to set your own futon. The only bathing facility is the onsen, which was lovely but could be an issue if you have tattoos. Front desk had an English speaker but using Japanese is easiest.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at capsule room. Towel and bathtowdl are facilitated. I take a large bath and sauna. Very comfortable.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
o
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
As a North American traveler, you need to make sure you select a western room that has a shower. Some of the rooms do not have a shower and you need to use the baths. This is a problem if you have a morning flight as the bath not open early enough. It is also a problem if you think you can shower in your own room.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Property conditions & facilities
快適でした。
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Amenities
Disliked: Staff & service
着いた時のフロントの方が説明不足だと思いました。部屋に入ってから、少し戸惑いました。 露天風呂が有ると思っていたのに、窓が閉まっていて、露天風呂とはいえないと思います。 食事は良かった。特に果物の種類が多くて、嬉しかったです。 ただ、蟹の味噌汁が後から取りに行ったら、無くなっていて、残念でした
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食はステーキが欲しかった
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かったです
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部照明がリモコンではなく、スイッチだったの^_残念。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Une seule nuit en capsule, mais c'est extrêmement propre et spacieux.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広く温泉も良かったです😊
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
朝夕どちらもとっても美味しくて最高です！ スタッフの皆さんもとてもにこやかで対応も良く、困ったことを気楽に聞ける雰囲気が本当に助かりました
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔な客室、美味しいステーキ
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Amenities
前もって知っていましたが、温泉の設備がいくつか壊れていて使えませんでした。それ以外は、24時間利用できる漫画コーナーや、白老牛の鉄板焼・ステーキのバイキングな満足できました。
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
設備故障で温泉水でなかったのは残念でしたが施設清掃も行き届き、食事は海鮮もあり特に白老牛が絶品でした。
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
マンガが沢山あるのがいい
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
部屋が広くて良かった！
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
部屋も浴場もキレイで広くてよかったです
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
温泉が、まだ、出ない　 1階のお酒の自販機か、使えなかった 2階のウォーターサーバが無くなり、残念だった
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Staff & service
温泉がなかったのですが、大浴場は綺麗で気持ちよく入浴できました。食事はあると思っていたメニューが夜も朝も無く残念でしたが、白老牛と虎杖浜のたらこ･明太子はとても美味しかったです。スタッフの方の対応も丁寧でした。
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
まずフロントで洋室を希望していたのに和室と言われた所から不信感。そして朝食を追加しやっぱり直ぐにキャンセルしたのに、翌朝、朝食は？の確認電話、何とチェックアウト時に朝食の金額を請求される。勿論拒否。他、敷地内の木が邪魔で海が見えず、田舎の家が見えるだけ。エレベーターが小さいのに対してその階のホールが異様に広く、誰も居ないのにソファセットが沢山ある不思議なホテル。また、チェクアウトの朝ゆっくりしてたところ隣室の掃除の音がうるさく直ぐに退室。今回北海道を5泊しましたが金額は最高、内容は最低！
Stayed 1 night in Sep 2025