4/10 Poor
Sachin
Traveled with family and small children
Feb 18, 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked Harsha Fern for a night stay to attend a wedding near by. When I booked this place, was hoping the room will be maintained well however it wasn’t.
When we checked in, the room given had broken door lock, non working Tv, dead cockroach in bathroom, there was dust in every corner of the room, the room walls were torn, in bathroom the basic amenities like tooth brush, comb etc wasn’t even there. Anyways, we called reception and they arranged another room. That came with it’s own things; the bathroom shower glass door wasn’t sliding, how does one supposed to take bath? We managed somehow. The couch in room had stains all over it, disgusting. Also, there wasn’t the toilet paper, bathroom had just one toothbrush, come on when hotel knows two people and a kid is staying, at least keep another toothbrush? To my surprise there were no hand towels only bath towels were given. I strongly suggest management to look into these basic things because when you name a place “International” please try to provide such standard facilities including cleanliness within the room.
During checkout, the staff at reception dint even care to ask how was our stay, I’m assuming they knew the feedback I would provide. Anyway, the place need lot of improvements, but not a worth of money to stay. I would find a different place for same amount elsewhere.
Sachin
Stayed 1 night in Feb 2025