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Royale Retreat Hotel & Spa Near Mall Road

4.0 star property
Family-friendly Shimla hotel connected to the convention center, steps from Christ Church

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Photo gallery for Royale Retreat Hotel & Spa Near Mall Road

Exterior
Executive Studio Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Premium Lounge | Jetted tub
Reception
Royale Deluxe | Living area | 32-inch LED TV with satellite channels, TV

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
5 - Dingle Estate, Near Victory Tunnel, Shimla, Himachal Pradesh, 171003
  • Place, Mall Road
    ‪3 min walk‬
  • Place, Christ Church
    ‪3 min walk‬
  • Place, Lakkar Bazar
    ‪5 min walk‬
  • Airport, Shimla (SLV)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Lounge

Premium Lounge | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Premium Lounge

  • Sleeps 3
  • 1 Double Bed

View all photos for Royale Suite

Royale Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Royale Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Royale Deluxe

Royale Deluxe | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Royale Deluxe

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite

Executive Studio Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Executive Studio Suite

  • 269 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Studio Suite

Presidential Studio Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Presidential Studio Suite

  • Mountain view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Shimla

Royale Retreat Hotel & Spa Near Mall Road is adjacent to popular attractions such as Christ Church and Mall Road. This 42-room, 4-star hotel welcomes guests with conveniences like a golf course, free in-room WiFi, and free valet parking. Centrally located in Shimla, the hotel is connected to the convention center and also a short walk from Lakkar Bazar and Kali Bari Temple.

What's nearby

  • Mall Road - 3 min walk - 0.2 miles
  • Christ Church - 3 min walk - 0.2 miles
  • Lakkar Bazar - 5 min walk - 0.3 miles
  • Gaiety Theater - 5 min walk - 0.3 miles
  • Jakhu Temple - 14 min walk - 0.6 miles

Getting around

  • Shimla Station - 16 min drive
  • Shimla (SLV) - 59 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Nalini Restaurant - ‬9 min walk
  • ‪Wake and Bake Cafe - ‬8 min walk
  • ‪Devicos - ‬8 min walk
  • ‪Hotel Clarke's - An Oberoi Hotel - ‬13 min walk

About this property

Royale Retreat Hotel & Spa Near Mall Road

Family-friendly Shimla hotel connected to the convention center, steps from Christ Church
Guests staying at Royale Retreat Hotel & Spa Near Mall Road enjoy access to a golf course, a gym, and free WiFi in public areas. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for INR 3000 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with access to locker space, securing valuables, and concierge services. Other amenities at this golf hotel include conference space, a business center, and free use of bicycles.
Guests can expect free WiFi and 32-inch LED TVs with satellite channels. Bathrooms offer hydromassage showers, free toiletries, and slippers, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Sitting areas, minibars, and coffee makers are also available. Housekeeping is available on request.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 400 to 600 for adults and INR 350 to 550 for children
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Free bicycle rentals
  • Golf carts
  • Health club
  • Hiking/biking trails
  • Horseback riding/rentals
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 400 square feet of conference space
  • Business center

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Shower
  • Slippers

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of INR 0 at check-out
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for INR 1000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately INR 400 to 600 for adults, and INR 350 to 550 for children
  • Airport shuttle fee: INR 3000 per vehicle (one-way)
  • Rollaway bed fee: INR 1000.0 per day
  • Bed sheets fee: INR 0 (or guests may bring their own)
  • Towels fee: INR 0 (or guests may bring their own)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 15 years old.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Royale Retreat Hotel
Royale Retreat Shimla
Cardinal Royal Retreat
Royale Retreat Hotel Shimla

Frequently asked questions

Is a free cancellation option available at Royale Retreat Hotel & Spa Near Mall Road?

Royale Retreat Hotel & Spa Near Mall Road offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What can I see within easy reach of Royale Retreat Hotel & Spa Near Mall Road?

This hotel is located in Shimla, just steps from Mall Road and Rothney Castle, and within a short walk of Gaiety Theater. You'll also find Lakkar Bazar and The Ridge less than a mile away.

Is parking available on site at Royale Retreat Hotel & Spa Near Mall Road?

Yes, valet parking and self parking are offered for free at the hotel.

Does Royale Retreat Hotel & Spa Near Mall Road have a casino at the property?

No, Royale Retreat Hotel & Spa Near Mall Road doesn't have a casino.

Will I find an indoor pool at Royale Retreat Hotel & Spa Near Mall Road?

No, there is no indoor pool at this hotel.

Is Royale Retreat Hotel & Spa Near Mall Road good for couples?

There are plenty of amenities for couples at this hotel, including a golf course, private dining, and proposal/romance packages.

Are there hot tubs at Royale Retreat Hotel & Spa Near Mall Road?

No, there isn't a spa tub at this hotel.

Does Royale Retreat Hotel & Spa Near Mall Road have a restaurant with a breakfast menu?

Yes, Royale Retreat Hotel & Spa Near Mall Road serves buffet breakfast each morning for a surcharge from its snack bar.

Will Royale Retreat Hotel & Spa Near Mall Road allow pets to stay free of charge?

No, pets aren't allowed at Royale Retreat Hotel & Spa Near Mall Road.

Does Royale Retreat Hotel & Spa Near Mall Road have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Royale Retreat Hotel & Spa Near Mall Road?

The closest major airport to Royale Retreat Hotel & Spa Near Mall Road is Shimla (SLV), which is 15 mi away (59 minutes by car).

Can I book a room with a balcony at Royale Retreat Hotel & Spa Near Mall Road?

No, there aren't any guestrooms with balconies at Royale Retreat Hotel & Spa Near Mall Road.

Royale Retreat Hotel & Spa Near Mall Road Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 22 reviews
Rating 8 - Good. 10 out of 22 reviews
Rating 6 - Okay. 0 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 5 out of 22 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Naman

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice, Quiet place. Rooms are well maintained. Staff is polite. Only thing missing was some amenities or games to spend time. Close to mall road and good parking space.
Stayed 1 night in Oct 2025

2/10 Terrible

Aditi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing experienec

The property is far away from any attractions. Spa is under construction, and the staff is rude. After making the reservation with breakfast, they denied breakfast. The breakfast timings were not respected from 8am, it was served late. My recommendation is to not book this hotel.
Stayed 2 nights in Sep 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort

Just don’t.

We had to change our room multiple times over a 2 night stay. The bedding had stains & the rooms were not clean. Marks on the walls to unwashed floors. We asked to get a refund, so we could leave the hotel & got promised the Presidential Suit, although it was bigger, all the same issues persisted. The WiFi was intermittent & slow. I wouldn’t recommend this hotel to anyone.
Stayed 2 nights in Feb 2025

2/10 Terrible

Ajit

Stayed 2 nights in Dec 2024

2/10 Terrible

Rajdeep kaur

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I had the terrible experience. The worst stay of my life so far. Bed sheets and blankets were dirty. The room smelled like pee. towels were discolored. The property does not look like anything in the pictures they have on internet. DO NOT RECOMMEND AT ALL
Stayed 1 night in Nov 2024

8/10 Good

Anup

Traveled with family
Liked: Cleanliness, staff & service

Value for Money

This is family frindly hotel with fantastic view of mountains.
Stayed 2 nights in Jun 2024

10/10 Excellent

Achal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great staff
Stayed 4 nights in Jun 2023

8/10 Good

Jasnoor

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

SHAILESH

Stayed 2 nights in Dec 2022

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fine, comfortable in a good location. Compared to other places we stayed, it was rather expensive for what we got, but Shimla is expensive. We were expecting it to be more luxurious than it was.

10/10 Excellent

Asoka

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in a very convenient place so can walk to all key places. Hotel staff is very friendly and helpful. When we wanted to leave early they arranged breakfast so that we left the hotel after a good breakfast :)

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

This was one of the most pathetic experience so far. We had booked this hotel (fully paid 2 rooms, 3-4 months in advance even before coming to India). Upon arrival, they informed us that families of their management staff overstayed and they don't have two separate rooms available. Instead they gave us much small two bed suite with only one bath. Rooms and bathrooms were very dirty and stinking, there was also a leakage in the bathroom, it appeared this suite was closed for quite some time. Basically they had no regard for their fully paid foreigner guests who trusted online reviews and booked this hotel, their management staff families were given preference and foreign nationals were left on the road. What a shame! Be careful if you decide to go here!
Stayed 1 night in Jun 2022

10/10 Excellent

HARPREET

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was excellent. It was my second time at this hotel and I was really very happy with the services . Will definitely become their frequent guest since I was really satisfied. Will definitely come to the hotel again.And special thanks to the Front office staff
Stayed 2 nights in Feb 2022

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

weekend getaway

Rooms are clean and modern, the bed is quite comfortable. overall we were satisfied with our stay.
Stayed 2 nights in Nov 2021

10/10 Excellent

ANOOP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

Hitesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

Room, Food and service was good. Enjoyed my stay with my Family.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Nice hotel , great service and clean room. 10 min away from mall road
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities
Nice room, good location with good heater in the room. Bed is very comfortable
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly helpful staff And excellent service. The stay was made so comfortable for us. Very spacious room for even two people.
Stayed 3 nights in Jan 2020

8/10 Good

Bably

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was exactly as per pictures on the net. Service was great.
Stayed 1 night in Nov 2019