Shima Kanko Hotel The Bay Suites

5.0 star property
Bayside hotel with 2 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Shima Kanko Hotel The Bay Suites

Seasonal outdoor pool
Ocean views, open daily
2 restaurants, breakfast, dinner served; French cuisine
2 restaurants, breakfast, dinner served; French cuisine
Minibar, in-room safe, individually furnished, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Pool
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
731 Shinmei, Ago-cho, Shima, Mie-ken, 517-0502
  • Ago Bay
    ‪6 min walk‬
  • Shima Spain Village
    ‪11 min drive‬
  • Goza Shirahama Beach
    ‪30 min drive‬

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Room options

Superior Suite Twin, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 1076 sq ft
  • Sleeps 2
  • 2 Twin Beds

Futon Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1076 sq ft
  • Sleeps 2
  • 2 Twin Futons

Superior Suite King, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1076 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Twin Suite Non smoking

  • Sleeps 2
  • 2 Twin Beds

Superior King Suite Non smoking

  • Sleeps 2
  • 1 King Bed

Futon Suite

  • Sleeps 2
  • 3 Twin Futons

Superior Twin Suite

  • Sleeps 2
  • 2 Twin Beds

Spa Deluxe Twin Suite

  • Sleeps 2
  • 2 Twin Beds

Spa Twin Suite

  • Sleeps 2
  • 2 Twin Beds

Superior Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Spa King Suite

  • Sleeps 2
  • 1 King Bed

Superior King Suite Smoking

  • Sleeps 2
  • 1 King Bed

Royal Suite

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Shima

Ago Bay is a short stroll from Shima Kanko Hotel The Bay Suites, and other popular attractions like Shima Spain Village are within a 10-minute drive. This 5-star hotel has 50 guestrooms and offers conveniences like 2 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • Ago Bay - 6 min walk - 0.4 miles
  • Yokoyama Observatory - 9 min drive - 3.3 miles
  • Shima Spain Village - 11 min drive - 4.7 miles
  • Tomoyama Park - 20 min drive - 8.2 miles
  • Goza Shirahama Beach - 30 min drive - 15.8 miles

Getting around

  • Ugata Station - 8 min drive
  • Chubu Centrair Intl. Airport (NGO) - 122 min drive

Restaurants

  • ‪shu cafe - ‬3 min drive
  • ‪マクドナルド - ‬5 min drive
  • ‪タベルナ アスール - ‬12 min drive
  • ‪イワジン喫茶室 - ‬5 min walk
  • ‪ラ・メール クラシック - ‬3 min walk

About this property

Shima Kanko Hotel The Bay Suites

Bayside hotel with 2 restaurants and a fitness center
At Shima Kanko Hotel The Bay Suites, guests have access to a gym, a sauna, and a rooftop terrace. You can take advantage of free parking, along with a free train station shuttle. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect 50-inch flat-screen TVs with satellite channels and DVD players, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Balconies, dining areas, and sitting areas are other standard amenities.
Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Hamayu
  • La Mer
  • La Phare

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • Outdoor pool (guest access)
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • On the bay
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Built in 2008

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • This property doesn't allow children 17 and younger (only guests older than 17 are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the free train station pick-up service. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July to August.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Kanko Hotel Suites
Kanko Suites
Shima Kanko Bay Suites
Shima Kanko Hotel Bay Suites
Shima Kanko Hotel Bay Suites Japan - Mie
Kanko Hotel Bay Suites
Kanko Bay Suites
Shima Kanko Hotel The Bay Suites Japan - Mie
Shima Kanko The Suites Shima
Shima Kanko Hotel The Bay Suites Hotel
Shima Kanko Hotel The Bay Suites Shima
Shima Kanko Hotel The Bay Suites Hotel Shima

Frequently asked questions

Are free cancellation options available at Shima Kanko Hotel The Bay Suites?

Shima Kanko Hotel The Bay Suites offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Shima Kanko Hotel The Bay Suites?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Shima Kanko Hotel The Bay Suites on Jul 7, 2025 start from $411.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Shima Kanko Hotel The Bay Suites?

This hotel in Shima is within a 10-minute walk of Ago Bay and Kashiko Island Ferry Terminal. You'll also find Shima Spain Village and Yokoyama Observatory within a short drive.

Is parking available on site at Shima Kanko Hotel The Bay Suites?

Yes, self parking and long-term parking are offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Shima Kanko Hotel The Bay Suites include a casino on the premises?

No, Shima Kanko Hotel The Bay Suites doesn't have a casino.

Is there an indoor pool at Shima Kanko Hotel The Bay Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from July until August.

Is Shima Kanko Hotel The Bay Suites a good place to stay for couples?

This waterfront hotel offers many amenities for couples, including in-room massages as well as a bar and an ocean-view restaurant.

Are there hot tubs at Shima Kanko Hotel The Bay Suites?

No, but guests can enjoy a steam room at this hotel.

Does Shima Kanko Hotel The Bay Suites have a restaurant that serves breakfast?

Yes, Shima Kanko Hotel The Bay Suites has 2 restaurants, and serves breakfast for a surcharge.

Does Shima Kanko Hotel The Bay Suites allow pets to stay for free?

No, pets aren't allowed at Shima Kanko Hotel The Bay Suites.

Does Shima Kanko Hotel The Bay Suites have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies at Shima Kanko Hotel The Bay Suites?

Yes, every guestroom at Shima Kanko Hotel The Bay Suites comes with a balcony.

Does Shima Kanko Hotel The Bay Suites offer wedding services?

There are wedding services available at Shima Kanko Hotel The Bay Suites if that's in your vacation plans.

Shima Kanko Hotel The Bay Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 86 out of 107 reviews
Rating 8 - Good. 16 out of 107 reviews
Rating 6 - Okay. 1 out of 107 reviews
Rating 4 - Poor. 4 out of 107 reviews
Rating 2 - Terrible. 0 out of 107 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a historic hotel and you can read about it in an area near the hotel called The Club, but the best feature of this hotel is the sunset view. The sunset view is so beautiful and you can see it either from your room or from the lounge at 5F. The staffs are very welcoming and wonderful. This is one of the best places we've been to where you can just relax and watch the day pass in your room in the middle of beautiful nature. We will definitely be back again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Hirohide

Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2019

8/10 Good

Yasuo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Paris, Greece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location. The ambience. The personal. The restaurant and the place is absolutely amazing
Stayed 1 night in Oct 2018

8/10 Good

Troy

Liked: Cleanliness, property conditions & facilities, room comfort

High quality comfortable hotel with shortcomings

The hotel is very nice and has fantastic facilities. Rooms are spacious and comfortable with great amenities. Staff are very friendly however are not really fluent in English... they know enough to get by but by no means equivalent to international hospitality standards, was not well enough. The biggest downside is the extremely limited room service menu (full menu options from the restaurants are not available for room service) and the only vegan item for room service is an extremely tiny portion of french fries which had 15 fries on a plate. Probably more suited to Japanese travellers than westerners.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's an amazing hotel I travel a lot and I consider as one of the best in the world

10/10 Excellent

yo, Kyoto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel with best restaurants

Roomy suite room and good restaurants; French and Japanese.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tsujimoto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Yoshitaka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Yoshiko

Stayed 1 night in Dec 2024

10/10 Excellent

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly and helpful staff, view of the room is perfect, room is very spacious and well-equipped. highly recommended.
Stayed 2 nights in Oct 2024

10/10 Excellent

Etsuko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

???

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅からの立地の近さ、絶景の景色、ラウンジが最高!
Stayed 1 night in May 2024

10/10 Excellent

SHINJI

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

???

Stayed 1 night in Feb 2024

10/10 Excellent

Hiroko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事の予約など急な予定に対応して頂き、 素晴らしいと思いました。
Stayed 1 night in Nov 2023

10/10 Excellent

Chiho

Stayed 1 night in Oct 2023

10/10 Excellent

IKUKO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ロビーから非日常のリゾートに来たと実感できる世界。パールが至るところに贅沢に使われていて、とても豪華!また宿泊したい! 細部の掃除がもう少し行き届いているとよい。 クラシックでのディナーもどれもシンプルで大変美味しかった。 スタッフもプロで親切、アメニティはMIKIMOTO、大浴場のシャワールームも個室、サウナは熱すぎるが温浴施設テピダリウムがあるのがよかった、さすが! ゲストラウンジでは朝食代わりにシリアルやクッキー、ティータイムが楽しめる。
Stayed 1 night in Sep 2023

10/10 Excellent

shigeko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023