Hilton Shijiazhuang4.5 out of 5.0
Recent guest reviews
Checking out shortly and wanted to post a quick review. As a diamond, spend 60+ days in Hiltons/year and this is definitely one of the better ones in China, if not the world. Was upgraded to executive floor and recognized by name at the lounge. Light Luo was very friendly and even realized it was birthday and sent me a cake without evening mentioning it was my birthday. The rest of the team at the executive lounge was awesome. Gym was one of the better ones I've seen at a Hilton property. Nice pool (didn't swim though). Plenty of weights and treadmills, etc. I really liked that the gym was open 24 hours, which is great for business travelers that might not get finished with meetings until late (like 11 PM on my day of arrival, but was still able to work out). Subway is close by as is Hebei museum across the street. But haven't been to either. Maybe an hour to the airport. Buffet was great for breakfast and dinner. Many of the chefs speak English and I was able to order an egg white omelet correctly twice in a row! Rotisserie for steak was good too. Definitely stay here again and hope to develop business here so I can come back!
Hotel is located in the city center, next to the Hebei Museum, with easy access to the subway and public transport buses. Yet the service is rather average. My recent stay was at the executive floor, with access to executive lounge for breakfast and afternoon cocktail. The food selection there was limited, and there's no item for vegetarian.
Whether traveling for business or leisure, this hotel will not disappoint. It is squeaky clean, the staff are very professional and friendly, and the accommodations are first rate. I make it a point to stay here whenever I am in the area for business. Very comfortable beds, spacious bathrooms and great laundry service.
This was my first time in China and wasn't too sure what to expect. However staying at the Hilton was an amazing experience, and this was made possible by the really amazing staff there! They were so friendly and helpful all the time. The manager (his name is Light) on the executive floor was especially welcoming and friendly and was always ready to lend his help when required. He would go out of his way to make sure that we were happy and comfortable. His English skills were very good which made it easy for us to have conversations, which is huge deal when the locals to don't speak much English. They even accompanied me to a obtain a mobile sim phone, which would have been a difficult task since i didn't speak Mandarin (thanks Lambert!) Overall, i would definitely go back there if i ever visited again! Thanks for the amazing experience!!
No word could describe that Oasis. Just stop browsing and choose Hilton Shijiazhuang: I have been traveling a lot for business, never found anything better. Cleanness, services, facilities, staff, food, style, tech level... any aspect of this hotel is out of range.
I have stayed this hotel few times and will be here in future because of frequent biz trips. The service is getting better than previous visits, there is a receptionist Lizzie impressed me by amiable attitude and skill of working under pressure, well down and please keep going.
This is really the best 5 Star hotel in this city. However, The buffet restaurant on 30 th floor was selling “团购” - cheap coupons for groups to the public for weekend buffets, attracting many families, from the neighborhood farmland towns, I guess. Intolerably noisy and messy, not a "Hilton" brand image. On the same floor the bar lounge became a temporary restaurant to receive guests from the conference meetings. I was forced to go to reception floor. Checked out with confusion for picking up my stored luggage and left receipts. Basically no senior managers supervising the quality and performance at all. One year I got one lived shirt damaged by their laundry service. I wish the management listen and improve as I might still force to stay as believe me, the other hotels are poorer
We were told to not expect "too much" from the hotels in China. That they were not up to par compared to the hotels in the US. It is amazing how WRONG people can be. This hotel as with most of the others we stayed at were EXCELLENT by ANY standards. AND, dollar for dollar they were less expensive than any hotels with the same star rating in the United States. An excellent breakfast on floor 30. We stayed on floor 47. This hotel was very clean, up to date, the people were friendly and accommodating to us. Would stay there again without hesitation!!!!!!!!
We stayed one night for a business trip. Their reception is on the 31st floor, need to get used to the elevator system. The room is neat, spacious. However the bathroom is a bit small for tall person... The gym is clean and orderly, could have more equipment though. Good selection at the breakfast.
Very nice hotel , excellent staff very helpful , internet speed good , room clean and comfortable, good breakfast good selection of food , check in and check out very smooth, I would highly recommend this hotel to all travelers , if I am in the region again , I would most certainly stay here again
- Onsite dining
- Indoor pool
Hilton Shijiazhuang places you within a leisurely stroll of Hebei Provincial Museum and Shijiazhuang Stadium. This 594-room, 4.5-star hotel has private in-room spa tubs along with a full-service spa and a marina. Located centrally in Shijiazhuang, it's also near Hebei Normal University and Chang'an Park.
There are multiple options for onsite dining with 6 restaurants, including China Club, which specializes in Chinese cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with breakfast, served for a fee from 6:30 AM to 10 AM.
All of Hilton Shijiazhuang's 594 soundproofed rooms provide private spa tubs, free minibar items, and tablet computers. Guests can expect WiFi, wired Internet, and 46-inch TVs with cable channels and DVD players. Select Comfort beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hydromassage showers, hair dryers, and designer toiletries. IPod docks, sofa beds, and free bottled water are also available.
Guests of Hilton Shijiazhuang have access to a marina, a full-service spa, and an indoor pool. If you drive, self parking is CNY 24 per day, or you can take advantage of the airport shuttle (available 24 hours) for CNY 420-980 per vehicle roundtrip. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour health club, a rooftop terrace, and WiFi in public areas.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 247 reviews