Hilton Shijiazhuang4.5 out of 5.0
Recent guest reviews
This is really the best 5 Star hotel in this city. However, The buffet restaurant on 30 th floor was selling “团购” - cheap coupons for groups to the public for weekend buffets, attracting many families, from the neighborhood farmland towns, I guess. Intolerably noisy and messy, not a "Hilton" brand image. On the same floor the bar lounge became a temporary restaurant to receive guests from the conference meetings. I was forced to go to reception floor. Checked out with confusion for picking up my stored luggage and left receipts. Basically no senior managers supervising the quality and performance at all. One year I got one lived shirt damaged by their laundry service. I wish the management listen and improve as I might still force to stay as believe me, the other hotels are poorer
We were told to not expect "too much" from the hotels in China. That they were not up to par compared to the hotels in the US. It is amazing how WRONG people can be. This hotel as with most of the others we stayed at were EXCELLENT by ANY standards. AND, dollar for dollar they were less expensive than any hotels with the same star rating in the United States. An excellent breakfast on floor 30. We stayed on floor 47. This hotel was very clean, up to date, the people were friendly and accommodating to us. Would stay there again without hesitation!!!!!!!!
We stayed one night for a business trip. Their reception is on the 31st floor, need to get used to the elevator system. The room is neat, spacious. However the bathroom is a bit small for tall person... The gym is clean and orderly, could have more equipment though. Good selection at the breakfast.
Very nice hotel , excellent staff very helpful , internet speed good , room clean and comfortable, good breakfast good selection of food , check in and check out very smooth, I would highly recommend this hotel to all travelers , if I am in the region again , I would most certainly stay here again
This hotel is located in one of the tallest building in Shijiazhuang. As a Diamond member , I was upgraded to an executive room on the 53rd floor. The staffs are all friendly and eager to please. It is clean and well decorated. There is a large swimming pool located in the basement. The executive lounge provides breakfast and evening cocktails to guests. The service at the lounge is great. There is air pollution in Shijiazhuang and it is advisable to request a room on the higher floor, less pollution and better view.
My wife was ill back home in Australia I called hotel for help by getting everything prepared for me so I could get an urgent flight home. On arrival at hotel nothing done ended up missing my flight I will not stay in this hotel again even though I have stayed many times there
Rooms are clean, check in was fast, breakfast was good, staff speak sufficient English, we ate dinner in the Chinese restaurant in the 2/F and food was very good. I travel all over China for business , this is one of the best Hotel I stay. I will be back soon.
In this most polluted city of China, this hotel is a real heaven. Wonderful room with a great bathroom. All amenities you can expect. Maybe service need to be a little bit more westerner train. I'm sure it'll come very soon. I can only recommend this hotel.
I would like to extended my gratitude for my stay at Hilton Shijiazhuang. I was welcomed prior to my arrival by Ms. Serena Hong and it was the beginning of a wave of great experience at the hotel. additionally once I arrived at the front desk of the hotel the staff has already been expecting me and my colleague and check-in was quick and painless unlike other hotels I have stayed at. During the week I had great service from the entire staff at the hotel, from breakfast and diner at the executive suite drinks at the bar everyone was exceptional and very hard working. I have been provided with just a few of the names of the hotel staff who attended us in our stay: David, Dorothy, Serena, Alisa, Teggi, Sibyl and Tweety. Also I was unable to obtain the names of the doormen who welcomed us and answered many questions for us about the area and history of the City and not to mention the recommendations of some great places to visit and eat in the area. I am truly grateful for the entire staff and if I had the names of everyone I would mention them as well. During our stay we were asked by our hosts, to relocate to an other hotel in the area which we were told had "more to do" in the surrounding area, however we decided to stay at the Hilton Shijiazhuang and that proved to be a great decision once we saw the other hotel that was recommended. I have to say that in all my travels to China, Shijiazhuang City truly has my heart. I am anticipating my return to such a beautiful area and the beautiful Hilton Shijiazhuang Hotel. I would also like to add with all my experiences with Hilton, to include world travel, my feedback is rare and few therefore me providing such an extensive response should really show my level of PERFECT HOTEL. Thank you and please extend my personal gratitude to the hotel and its staff, Felix Gonzalez
Top marks to staff, especially in Executive Lounge. Double check your rooms heating A/C, however, as they could not get our room cooled to our satisfaction and solution was a swamp cooler. Views great!
- Onsite dining
- Indoor pool
Hilton Shijiazhuang places you within a leisurely stroll of Hebei Provincial Museum and Shijiazhuang Stadium. This 594-room, 4.5-star hotel has private in-room spa tubs along with a full-service spa and a marina. Located centrally in Shijiazhuang, it's also near Hebei Normal University and Chang'an Park.
There are multiple options for onsite dining with 6 restaurants, including China Club, which specializes in Chinese cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with breakfast, served for a fee from 6:30 AM to 10 AM.
All of Hilton Shijiazhuang's 594 soundproofed rooms provide private spa tubs, free minibar items, and tablet computers. Guests can expect WiFi, wired Internet, and 46-inch TVs with cable channels and DVD players. Select Comfort beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hydromassage showers, hair dryers, and designer toiletries. IPod docks, sofa beds, and free bottled water are also available.
Guests of Hilton Shijiazhuang have access to a marina, a full-service spa, and an indoor pool. If you drive, self parking is CNY 24 per day, or you can take advantage of the airport shuttle (available 24 hours) for CNY 420-980 per vehicle roundtrip. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour health club, a rooftop terrace, and WiFi in public areas.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 234 reviews