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Sunway Hotel

4.5 star property
Luxury hotel with 2 restaurants and airport shuttle service

Choose dates to view prices

Photo gallery for Sunway Hotel

Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Hallway
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Daily buffet breakfast (CNY 38 per person)

Reviews

7.2 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Bar
  • Parking available
  • Gym
  • Housekeeping
  • Room service

Explore the area

Map
Shiye Road, Fuwei, Fuyong Community, 18, Shenzhen, Guangdong, 518128
  • Shenzhen Airport Golf Course
    ‪5 min walk‬
  • Yijia Shopping Mall
    ‪3 min drive‬
  • Shenzhen World Exhibition & Convention Center
    ‪7 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪11 min walk‬

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Room options

View all photos for Business twin room

Business twin room | In-room safe, desk, blackout drapes, iron/ironing board

Business twin room

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe twin room

Deluxe twin room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe twin room

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Business suite

Deluxe Business suite | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Business suite

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior twin room

Superior twin room | In-room safe, desk, blackout drapes, iron/ironing board

Superior twin room

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Shenzhen

Located in Bao'an, Sunway Hotel is within a 10-minute stroll of sights such as Shenzhen Airport Golf Course and Fenghuang Mountain. This 236-room, 4.5-star hotel welcomes guests with conveniences like free in-room WiFi, a free airport shuttle, and a gym.

What's nearby

  • Shenzhen Airport Golf Course - 5 min walk - 0.3 miles
  • Yijia Shopping Mall - 3 min drive - 2.0 miles
  • Lixinhu Garden - 4 min drive - 2.8 miles
  • Shenzhen World Exhibition & Convention Center - 7 min drive - 4.4 miles
  • Fuyong Ferry Terminal - 8 min drive - 5.9 miles

Getting around

  • Airport East Station - 8 min walk
  • Xili Railway Station - 15 min drive
  • Shenzhen Intl. Airport (SZX) - 4 min drive

Restaurants

  • ‪爵士酒廊 - ‬13 min walk
  • ‪iKKTV - ‬13 min walk
  • ‪西典咖啡艺茶 - ‬13 min walk
  • ‪百世德咖啡 - ‬7 min walk
  • ‪凯旋mima - ‬6 min walk

About this property

Sunway Hotel

Luxury hotel with 2 restaurants and airport shuttle service
Sunway Hotel features a gym, free WiFi in public areas, and a conference center. There's onsite parking for a fee, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a 24-hour business center, free newspapers, and laundry facilities.
Guests can expect 39-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Washers/dryers, coffee makers, and free newspapers are also available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • 24-hour airport shuttle
  • Limo/town car service
  • Free RV/bus/truck parking on site
  • Self parking on site (surcharge)
  • Extended parking on site (surcharge)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: CNY 38 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Mun Chuan Cantonese

Things to do

  • Gym

Family friendly

  • Babysitting
  • Grocery/convenience store
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Conference center

Outdoors

  • Garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1997
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 18 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CNY 120.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 38 per person
  • Rollaway bed fee: CNY 120.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 2 PM—-11:30 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? For a fee, this property offers self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sunway Hotel Shenzhen
Sunway Shenzhen
Sunway Hotel Hotel
Sunway Hotel Shenzhen
Sunway Hotel Hotel Shenzhen

Frequently asked questions

Is free cancellation available at Sunway Hotel?

Sunway Hotel provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to do within easy reach of Sunway Hotel?

This hotel is situated in Bao'an within a 10-minute walk of Shenzhen Airport Golf Course and Fenghuang Mountain. You'll also find Yijia Shopping Mall and Lixinhu Garden within a short drive.

Is parking available on site at Sunway Hotel?

Yes, self parking and long-term parking are available for a surcharge. Though parking is limited, free RV/bus/truck parking is also available.

Is a spa located at Sunway Hotel?

Spa services at the hotel include massages.

Does Sunway Hotel have a casino on the premises?

No, Sunway Hotel doesn't have a casino.

Will I find an indoor pool at Sunway Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Sunway Hotel?

Amenities that appeal to couples at this hotel include a separate bath and shower, free Internet access, and bathrobes.

Does Sunway Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sunway Hotel feature a restaurant that includes a breakfast menu?

Yes, Sunway Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sunway Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Sunway Hotel.

Does Sunway Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Sunway Hotel?

The closest major airport to Sunway Hotel is Shenzhen Intl. Airport (SZX), which is within a mile. Another top airport is Hong Kong International Airport (HKG), which is around 24.5 mi away.

Are there rooms with balconies at Sunway Hotel?

No, there aren't any guestrooms with balconies at Sunway Hotel.

Sunway Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 25 out of 131 reviews
Rating 8 - Good. 51 out of 131 reviews
Rating 6 - Okay. 40 out of 131 reviews
Rating 4 - Poor. 7 out of 131 reviews
Rating 2 - Terrible. 8 out of 131 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jayant

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the Better places to stay

One of the best in Service. Good Breakfast. Forgot my glasses and the staff member expeditiously delivered the same to me at the Airport. Outstanding service at the counter. Timely Shuttle drop off to the airort
Stayed 2 nights in Nov 2019

8/10 Good

Leung

Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Staff & service
This property has THE hardest beds I've ever touched in my life. The staff is unenthusiastic about customer service. It was a smelly 80F degrees in the lobby. The room was clean, very bare - and that was okay for the price. But the bed literally felt like plywood with sheets on it.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Talitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spot on!

Great staff very hospitable. They went out of their. The rooms are clean and comfortable.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only real issue was lack of internet access. Although connected to their WiFi the internet connection was v hit and miss. Essentially useless. Otherwise fine. What you might expect for the price paid.
Stayed 1 night in May 2019

8/10 Good

Jethanand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple hotel convenient for early morning flights.

They have 24 hour Shuttle Bus to and from Airport. The rooms are average, but clean.
Stayed 1 night in Mar 2019

6/10 Okay

Inkang

Disliked: Property conditions & facilities
Basic basic place to sleep, needs a lot of attention.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Sunway Hotel, has nice staff, good location and affordable rates. But needs renovation everywhere.
Stayed 2 nights in Feb 2019

4/10 Poor

Andy, Hangzhou

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
23C and hotel air conditioning turned off. Nuff said.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2018

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3rd Trip

Staff is very friendly! Always enjoy our stay.
Stayed 3 nights in Sep 2018

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family stayed at the hotel to catch a early flight. They enjoyed the stay and appreciated the accommodating airport shuttle service. I will definitely choose this hotel for our next trip. Thank you everyone at Sunway.
Stayed 1 night in Sep 2018

10/10 Excellent

Ronna, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The showers had wonderful pressure and they were clean. This is a 3 star hotel and I was pleasantly surprised. The beds were a little hard for me, but that is China for you so no point in complaining there. Front desk had people who spoke English and so did the restaurant and bar. That is exciting for me. If I ever come back to Shenzhen I would definately stay here. My stay was inexpensive and it included breakfast. They also have a free shuttle to the airport.
Stayed 1 night in Aug 2018

4/10 Poor

Jeff, Austin, TX

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor choice for Shenzhen

The hotel staff themselves were all very nice. The hotel itself was disappointing. Our rooms were available when we arrived (a plus), but everything is run down and just feels like you are staying in an ashtray. The bed was essentially an elevated concrete block and the shower head in the bathtub was about 3' above the tub. Would never stay there again.
Stayed 1 night in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is good rate hotel for transit

This hotel rate was good for transit. Hotel staff is all kindness and helpful for stay
Stayed 1 night in Mar 2018

6/10 Okay

Anazion, Atlanta, GA

Liked: Cleanliness, staff & service

Good location but needs renovation.

Despite the good location and excellent staff, the proprietary needs renovations in all areas,
Stayed 1 night in Mar 2018

8/10 Good

Szeeming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our third time stayed at Metropark, each time was a enjoyable experience.
Stayed 1 night in Oct 2017

4/10 Poor

albert, Guam USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

False advertisment, bad resevation problem

Location are far away from airport, when call foe hotel pickup, they insist I dont have researvation, no pickup. I had to tell them that I will pay again then send pickup. Checkin took 20min due to not able to find researvation. I had to promise them that I will pay when check out This is a expedia false with not giving researvation to hotel, cause me with problem after problems. Room are dirty and outdated, hallway are dark, almost need flash light just to wall the hallway. False addvertisement on room newly renovated !!, Bathroom dirty, and not clean at all, I have pictures to proof it. Carpet fell sticky, it not shampoo for long time. When we finally check in its already 11:15pm, My flight is 8:50am, need ti be at airport at 6am, ask if I can have my free breakfast at 6am, they flat out say no ! We did not even get anything to eat !! This is worse trip ever !
Stayed 1 night in Oct 2017

6/10 Okay

Kelvin

Liked: Staff & service, room comfort
Disliked: Cleanliness

Smoky room close to airport

Close to airport and they even picked us up from the airport very late at night. The room was smoky and I had to open the window to actually try to sleep.
Stayed 1 night in Oct 2017

6/10 Okay

Anazion, Atlanta, GA, USA

Liked: Cleanliness, staff & service

Airport convenient location.

Good stay. Good staff. Needs some improvements in the cafeteria.
Stayed 1 night in Oct 2017

6/10 Okay

Derek, London

Hotel is NOT opposite the airport

The hotel is NOT opposite the airport, it is opposite the OLD airport, therefore it is a 15 minute drive. The hotel is old, dimly lit, and not very appealing. The staff speaks little English, the breakfast is laid out like a cafeteria with no service staff.
Stayed 1 night in Sep 2017

6/10 Okay

Maung

Liked: Staff & service
Disliked: Property conditions & facilities

Disappointed

The hotel is too old and a little dirty.
Stayed 3 nights in Aug 2017