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Sunway Hotel

4.5 star property

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Photo gallery for Sunway Hotel

Exterior
Daily buffet breakfast for a fee
Deluxe twin room | In-room safe, desk, blackout drapes, iron/ironing board
Hallway
2 restaurants; breakfast, lunch, and dinner served

Reviews

7.2 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Shiye Road, Fuwei, Fuyong Community, 18, Shenzhen, Guangdong, 518128
  • Place, Fenghuang Mountain
    ‪13 min walk‬
  • Place, Shenzhen World Exhibition & Convention Center
    ‪7 min drive‬
  • Place, Luohu Port
    ‪33 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪11 min walk‬

Room options

View all photos for Deluxe Business suite

Deluxe Business suite | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Business suite

  • 495 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe twin room

Deluxe twin room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe twin room

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Business twin room

Business twin room | In-room safe, desk, blackout drapes, iron/ironing board

Business twin room

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior twin room

Superior twin room | In-room safe, desk, blackout drapes, iron/ironing board

Superior twin room

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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Jul 5 - Jul 6
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About the neighborhood

Shenzhen

Located in Bao'an within a 15-minute walk of Fenghuang Mountain, Sunway Hotel is within a few miles (5 km) of Yijia Shopping Mall. This 236-room, 4.5-star hotel welcomes guests with conveniences like free in-room WiFi, a free airport shuttle, and a gym.

What's nearby

  • Fenghuang Mountain - 13 min walk - 0.7 miles
  • Shenzhen World Exhibition & Convention Center - 7 min drive - 4.2 miles
  • Window of the World - 17 min drive - 14.7 miles
  • Huaqiangbei - 25 min drive - 22.3 miles
  • Luohu Port - 33 min drive - 25.3 miles

Getting around

  • Airport East Station - 8 min walk
  • Xili Railway Station - 15 min drive
  • Shenzhen Intl. Airport (SZX) - 4 min drive

Restaurants

  • ‪McDonald's (麦当劳) - ‬18 min drive
  • ‪Grid Coffee - ‬2 min drive
  • ‪星巴克 - ‬4 min drive
  • ‪深圳嬢嬢 - ‬4 min drive
  • ‪Starbucks - ‬18 min drive

About this property

Sunway Hotel

Sunway Hotel features a gym, free WiFi in public areas, and a conference center. There's onsite parking for a fee, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a 24-hour business center, free newspapers, and laundry facilities.
Guests can expect 39-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Washers/dryers, coffee makers, and free newspapers are also available.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • 24-hour airport shuttle
  • Limo/town car service
  • Free RV/bus/truck parking on site
  • Self parking on site (surcharge)
  • Extended parking on site (surcharge)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: CNY 38 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Mun Chuan Cantonese

Things to do

  • Gym

Family friendly

  • Babysitting
  • Grocery/convenience store
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Conference center (9,688 square feet of space)

Outdoors

  • Garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1997
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 18 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CNY 120.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 38 per person
  • Rollaway bed fee: CNY 120.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 2 PM—-11:30 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? For a fee, this property offers self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Sunway Hotel Shenzhen
Sunway Shenzhen
Sunway Hotel Hotel
Sunway Hotel Shenzhen
Sunway Hotel Hotel Shenzhen

Frequently asked questions

Is free cancellation available at Sunway Hotel?

Sunway Hotel provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to do within easy reach of Sunway Hotel?

This hotel is situated in Bao'an within a short 9-minute walk of Fenghuang Mountain. You'll also find Yijia Shopping Mall and Fuyong Ferry Terminal within a short drive.

Is parking available on site at Sunway Hotel?

Yes, extended parking and parking are available for a surcharge. Though parking is limited parking, free RV/bus/truck parking is also available.

Is a spa located at Sunway Hotel?

Spa services at the hotel include massages.

Does Sunway Hotel have luxury amenities?

Yes, guests can indulge in luxuries such as 2 restaurants, massages, and a bar/lounge at this hotel.

Does Sunway Hotel have a casino on the premises?

No, Sunway Hotel doesn't have a casino.

Will I find an indoor pool at Sunway Hotel?

No, there is no indoor pool at this hotel.

Is Sunway Hotel good for couples?

Amenities that appeal to couples at this hotel include a rainfall showerhead, free wired internet, and bathrobes.

Are there hot tubs at Sunway Hotel?

No, this hotel doesn't have a spa tub.

Does Sunway Hotel feature a restaurant that includes a breakfast menu?

Yes, Sunway Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sunway Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Sunway Hotel.

Are there connecting rooms at Sunway Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Sunway Hotel?

The closest major airport to Sunway Hotel is Shenzhen Intl. Airport (SZX), which is within a mile. Another top airport is Hong Kong International Airport (HKG), which is around 24.5 mi away.

Are there rooms with balconies that I can book at Sunway Hotel?

No, there aren't any guestrooms at Sunway Hotel that offer a balcony.

Sunway Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 25 out of 131 reviews
Rating 8 - Good. 51 out of 131 reviews
Rating 6 - Okay. 40 out of 131 reviews
Rating 4 - Poor. 7 out of 131 reviews
Rating 2 - Terrible. 8 out of 131 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Atsuko

Liked: Cleanliness, property conditions & facilities, room comfort

英語の話せるフロントスタッフが欲しい

フロントで英語が通じず、私達は中国語が出来ず、翻訳機でコミュニケーションを図らなくてはならず困った。それ以外はスタッフも親切で部屋も6か月前に泊まった時よりも綺麗になっていて良かった。
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

古いですが空港に近くて送迎もあります。
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

YOUNGHEE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

별로인 숙소!

오래된 시설과 공항에어포트란 광고에 속았습니다. 멀고 더럽고 냄새는 최악이었다. 그런정도의 시설치고는 너무 비싸다고 느껴질 정도였습니다. 시트는 눅눅해서 피곤해도 찜찜해서 못잤습니다.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Jayant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the Better places to stay

One of the best in Service. Good Breakfast. Forgot my glasses and the staff member expeditiously delivered the same to me at the Airport. Outstanding service at the counter. Timely Shuttle drop off to the airort
Stayed 2 nights in Nov 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service
This property has THE hardest beds I've ever touched in my life. The staff is unenthusiastic about customer service. It was a smelly 80F degrees in the lobby. The room was clean, very bare - and that was okay for the price. But the bed literally felt like plywood with sheets on it.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Nuthanaphat

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very helpful staffs even they cannot speak English. Room conditions are generally poor and heavily smell of cigarettes. Not recommend for family with kids.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

elodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien,

Sur cette application il n’y avait qu’une chambre double de disponible, j’ai trouvé c’était même très rentable, état général correct, à proximité il y a des petits commerces et des restaurants, la navette est à notre disposition 24 heures sur 24, je l’ai utilisé pour aller à l’aéroport, il faut compter un quart d’heure. Le personnel est super. J’ai réservé ici seulement car c’était à moins de 1 km de l’aéroport. Et j’ai trouvé la déco du rez-de-chaussée assez sympa. Il y a un gardien de nuit en bas de l’ascenseur. Bref je recommande.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Talitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spot on!

Great staff very hospitable. They went out of their. The rooms are clean and comfortable.
Stayed 1 night in Jun 2019
Verified

8/10 Good

hideko

滞在ホテル

帰国早朝でとても便利なホテルでした。 空港無料バス会ったので便利 又利用したいです
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only real issue was lack of internet access. Although connected to their WiFi the internet connection was v hit and miss. Essentially useless. Otherwise fine. What you might expect for the price paid.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 좋습니다
Stayed 1 night in May 2019
Verified

8/10 Good

Jethanand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple hotel convenient for early morning flights.

They have 24 hour Shuttle Bus to and from Airport. The rooms are average, but clean.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveler

Disliked: Cleanliness

썬웨이후기남기다

일단 전통적인중국호텔이다. 그래서 호텔에담배냄세가 심하다. 층층마다심하고 어떤분들은 문을열고담배를대놓고핀다. 그래서냄세싫어하시는분은 좀괴로울수도있다. 방내부컨디션은 등이많이어둡고. 욕조에 밀끄렁방지꾸션이있는데 습기가차서그런지 뒷면에곰팡이가보였다. 그러나무덤덤하게잠만잘거면 공항하고가깝고싸너괞찮다
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

Inkang

Disliked: Property conditions & facilities
Basic basic place to sleep, needs a lot of attention.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solides Airporthotel

Ja, es schon in die Jahre gekommen und recht "Old school", dafür hat es relativ große Zimmer und es gab auch grosse Betten. WiFi funktionierte gut, denkt aber daran, dass Facebook und Co. in China abgestellt sind. Die Sauberkeit war in Ordnung, wer sucht, findet was. An der Rezeption spricht man Englisch, es wurde nur der Reisepass verlangt und ein Foto gemacht, eine Kaution wurde nicht verlangt, auch keine Kreditkarte, der Aufenthalt war schon online bezahlt. Frühstück ist inkl. heute ich aber nicht genutzt. Es gibt einen kostenlosen Shuttleservice, einfach danach fragen. Es gibt einen Kühlschrank, in der Nähe habe ich aber keinen Supermarkt gesehen.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
很好睡 但有點煙味噴點香水就沒事了
Stayed 4 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Sunway Hotel, has nice staff, good location and affordable rates. But needs renovation everywhere.
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

Verified traveler

ビジネス客

朝食は期待しない方が良い。空港送迎バスが唯一の救い。深センの旧空港を窓から間近に見て、この国の将来には興味が尽きない。
Stayed 1 night in Feb 2019
Verified

4/10 Poor

Andy

Liked: Cleanliness, staff & service
Disliked: Amenities
23C and hotel air conditioning turned off. Nuff said.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The hotel facilities were a bit old. But the service is okay. Shuttle bus to the airport is a plus.
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
因為晚機到達深圳機場，住一晚是可以接受的。
Stayed 1 night in Dec 2018
Verified

8/10 Good

XIN

Liked: Staff & service, property conditions & facilities, room comfort
作为中转临时住宿，性价比还算可以吧。毕竟是有些年头的酒店，部分设施陈旧，但也还能接受。在清洁度方面仍有提升空间。
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3rd Trip

Staff is very friendly! Always enjoy our stay.
Stayed 3 nights in Sep 2018
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family stayed at the hotel to catch a early flight. They enjoyed the stay and appreciated the accommodating airport shuttle service. I will definitely choose this hotel for our next trip. Thank you everyone at Sunway.
Stayed 1 night in Sep 2018
Verified

4/10 Poor

SUKYUNG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

너무 별로에요.

방에 들어가자 마자 냄새가 너무 심했고, 샤워기가 벽에 부착되어 있어 손에 들고 샤워를 할 수 없어 불편함. 그리고 셔틀버스 시간에 맞춰 나가도 버스가 오지 않음.(버스가 매우 낡음)
Stayed 1 night in Sep 2018