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Four Points by Sheraton Shenzhen

4.0 star property
Hotel with 2 restaurants, near Shenzhen Convention and Exhibition Center

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Photo gallery for Four Points by Sheraton Shenzhen

View from property
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas
Lobby
Executive Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes
2 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
5 Guihua Road, Futian Free Trade Zone, Shenzhen, Guangdong, 518038
  • Place, Shenzhen River
    ‪6 min walk‬
  • Place, Huanggang Border Crossing
    ‪1 min drive‬
  • Place, Shenzhen Convention and Exhibition Center
    ‪1 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 2 Double Beds

7.0 out of 10
Good
(4 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • City view
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 323 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed

  • City view
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom | Living area | 40-inch LCD TV with satellite channels, TV

Superior Suite, 1 Bedroom

  • Mountain view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 40-inch LCD TV with satellite channels, TV

Suite, 1 Bedroom

  • Mountain view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior

JW Marriott Hotel Shenzhen

Futian
  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 474 reviews
$136 nightly
The price is $144
Feb 8 - Feb 9
Total with taxes and fees
JW Marriott Hotel Shenzhen

About the neighborhood

Shenzhen

Located in Futian within 2 miles (3 km) of Shenzhen Convention and Exhibition Center, Four Points by Sheraton Shenzhen is within a few miles (5 km) of other popular sights such as Coco Park Shopping Center. This 438-room, 4-star hotel welcomes guests with 2 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • Huanggang Park - 2 min walk - 0.1 miles
  • Shenzhen River - 6 min walk - 0.4 miles
  • Huanggang Border Crossing - 1 min drive - 0.9 miles
  • Shenzhen Convention and Exhibition Center - 1 min drive - 1.1 miles
  • Shenzhen Bay - 2 min drive - 1.7 miles

Getting around

  • Futian Checkpoint Station - 10 min walk
  • Hong Kong Lok Ma Chau Station - 14 min walk
  • Hong Kong International Airport (HKG) - 46 min drive

Restaurants

  • ‪水围村夜市 - ‬2 min drive
  • ‪The Grill & Bar - ‬1 min walk
  • ‪順德人家 - ‬10 min walk
  • ‪Yonghe King 永和大王 - ‬12 min walk
  • ‪喜井无限自助烤肉公司 - ‬2 min drive

About this property

Four Points by Sheraton Shenzhen

Hotel with 2 restaurants, near Shenzhen Convention and Exhibition Center
Four Points by Sheraton Shenzhen features an outdoor pool, a children's pool, and a gym. Self parking is offered for CNY 35 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a conference center, and a seasonal outdoor pool.
40-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other standard amenities include coffee makers, laptop-compatible safes, and phones. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Holiday Inn Express Shenzhen Futian Center by IHG
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 312 reviews
$81 nightly
The price is $86
Feb 16 - Feb 17
Total with taxes and fees
Holiday Inn Express Shenzhen Futian Center by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CNY 35 per day; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 208 for adults and CNY 104 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • China Spice
  • Taste
  • The Lounge

Things to do

  • Children's pool
  • Fitness classes
  • Health club
  • Outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 14 meeting rooms
  • Computer station
  • Conference center (5,651 square feet of space)

Outdoors

  • Garden
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 28 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 17 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CNY 233.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 208 for adults and CNY 104 for children
  • Self parking fee: CNY 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 233.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and WeChat Pay.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to December.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Four Points Shenzhen
Four Points Sheraton Hotel Shenzhen
Four Points Sheraton Shenzhen
Shenzhen Four Points
Shenzhen Four Points Sheraton
Shenzhen Sheraton Four Points
Sheraton Four Points Shenzhen
4 Points By Sheraton Shenzhen
Four Points By Sheraton Shenzhen Hotel Shenzhen
Four Points Sheraton Shenzhen Hotel
Four Points by Sheraton Shenzhen Hotel
Four Points by Sheraton Shenzhen Shenzhen
Four Points by Sheraton Shenzhen Hotel Shenzhen

Frequently asked questions

Is a free cancellation option available at Four Points by Sheraton Shenzhen?

Four Points by Sheraton Shenzhen provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to do within easy reach of Four Points by Sheraton Shenzhen?

This hotel is situated in Futian, close to Huaqiangbei, Luohu Port, and Dongmen Pedestrian Street. You'll also find Coco Park Shopping Center and Huanggang Border Crossing within a short drive.

Is there parking available at Four Points by Sheraton Shenzhen?

Yes, parking is offered for CNY 35 per day with in/out privileges. Electric car charging is also available for guests.

Does Four Points by Sheraton Shenzhen feature a casino on the premises?

No, Four Points by Sheraton Shenzhen doesn't have a casino.

Is there an indoor pool at Four Points by Sheraton Shenzhen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 6:00 AM and 10:00 PM and the seasonal pool is normally open from January until December.

Is Four Points by Sheraton Shenzhen good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 2 restaurants.

Does Four Points by Sheraton Shenzhen have a hot tub?

No, there isn't a spa tub at this hotel.

Does Four Points by Sheraton Shenzhen have a restaurant that serves breakfast?

Yes, Four Points by Sheraton Shenzhen has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Four Points by Sheraton Shenzhen allow pets to stay free of charge?

No, pets and service animals aren't allowed at Four Points by Sheraton Shenzhen.

Are there connecting rooms at Four Points by Sheraton Shenzhen?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Four Points by Sheraton Shenzhen?

The closest major airport to Four Points by Sheraton Shenzhen is Hong Kong International Airport (HKG), which is 28.4 mi away (46 minutes by car). Another top airport is Shenzhen Intl. Airport (SZX), which is located 20.5 mi away (30-minute drive).

Are there rooms with balconies that I can book at Four Points by Sheraton Shenzhen?

No, there aren't any guestrooms with balconies at Four Points by Sheraton Shenzhen.

Does Four Points by Sheraton Shenzhen have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Four Points by Sheraton Shenzhen.

Four Points by Sheraton Shenzhen Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 214 out of 605 reviews
Rating 8 - Good. 266 out of 605 reviews
Rating 6 - Okay. 84 out of 605 reviews
Rating 4 - Poor. 26 out of 605 reviews
Rating 2 - Terrible. 15 out of 605 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

GAUTAM

Stayed 1 night in Oct 2025

10/10 Excellent

GAUTAM

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a great hotel to stay in.. definitely recommended
Stayed 2 nights in Oct 2025

4/10 Poor

Harkaran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was not very clean with stain on sheets carpets and curtains. The bathroom fixtures were loose and the hotel overall is in need of a refurb. The room also had a smell of tobacco. Breakfast was good, lots of choice.
Stayed 3 nights in Oct 2025

6/10 Okay

Rohan

Disliked: Cleanliness, property conditions & facilities
Place was quite dated and janky. Black Mold in the bathroom. Carpets were not clean. Wifi was super slow. shower curtain broke off and fell a day before I was leaving. One of the lamp plugs was broken with wires exposed and was live. Luckily I noticed it and unplugged it. Reception desk barely spoke any english (Yes I know I was in another country, but if it's a sheraton name and they're catering to foreign visitors, they should have at least a couple people that understand the language). Translation apps were hard to use for specific questions. Had to figure it out myself. staff was all young kids (Teenagers, or barely in their 20s and had no idea what I was asking for). There was only one guy named Bruce that was helpful, but I was on my own when he was not working. Other than breakfast, the food was not good at all. The lobby restaurant had limited options. It's far away from other food choices and unless you understand the language, the food delivery app was impossible to use. hotel is not located in any walkable area so you had to take a 15 min taxi ride to get to any major populated areas.
Stayed 7 nights in Oct 2025

10/10 Excellent

Vassily

Liked: Amenities
Comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

DONG

Stayed 4 nights in Jul 2025

6/10 Okay

Srujan Babu

Business traveler
Liked: Staff & service
Not a good variety of restaurants in the area, very limited to local Chinese foods only
Stayed 3 nights in Jul 2025

8/10 Good

martyn, Sheffield

Stayed 1 night in Jul 2025

6/10 Okay

Weiyao

Traveled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
room is OK
Stayed 1 night in Jul 2025

8/10 Good

CHAUYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is old but comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Joel, Houston

Traveled with family
Liked: Amenities
Great experience! The staff are amiable,the room is clean the over all facility is presentable and it’s near Hongkong Border. We are satisfied with our stay.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

4/10 Poor

John

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Older property. Needs real renovation. Very nice staff. They sort of speak English, but really try to be helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Adrian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good for a business trip
Stayed 3 nights in Jan 2025

10/10 Excellent

Emanuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late checkout available.
Stayed 1 night in Feb 2025

10/10 Excellent

Yan

Stayed 1 night in Nov 2024

10/10 Excellent

Nandita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Good
Stayed 1 night in Sep 2024

10/10 Excellent

LOH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Yee Fatt, Singapore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in Nov 2024

10/10 Excellent

Mayank, Ahmedabad

Stayed 2 nights in Dec 2024

6/10 Okay

Pansy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A bit far away from subway.
Stayed 2 nights in Oct 2024

8/10 Good

J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Romeo

Liked: Cleanliness
Stayed 7 nights in Jul 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel property location are safe, quiet and shuttle bus to transit station. Very nice breakfast if you purchase with your reservation
Stayed 2 nights in May 2024

10/10 Excellent

GURUPRASADJEEVAN

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Close to city down town and Free trade zone, location is very ideal. People eround are very friendly and many were eager to help even when they knew little English. Front office was very helpful and communication in English was comforting.
Stayed 5 nights in May 2024

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