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Four Points by Sheraton Shenzhen

4.0 star property
Hotel with 2 restaurants, near Shenzhen Convention and Exhibition Center

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Photo gallery for Four Points by Sheraton Shenzhen

Lobby lounge
Room, 2 Double Beds, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace
Superior Suite, 1 Bedroom | Living area | 40-inch LCD TV with satellite channels, TV
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
5 Guihua Road, Futian Free Trade Zone, Shenzhen, Guangdong, 518038
  • Shenzhen Convention and Exhibition Center
    ‪1 min drive‬
  • Coco Park Shopping Center
    ‪2 min drive‬
  • Huaqiangbei
    ‪4 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪21 min drive‬

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Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living area | 40-inch LCD TV with satellite channels, TV

Suite, 1 Bedroom, Non Smoking

  • 700 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom | Living area | 40-inch LCD TV with satellite channels, TV

Superior Suite, 1 Bedroom

  • 581 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 226 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • 226 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 226 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Shenzhen

Located in Futian within 2 miles (3 km) of Shenzhen Convention and Exhibition Center, Four Points by Sheraton Shenzhen is within a few miles (5 km) of other popular sights such as Coco Park Shopping Center. This 438-room, 4-star hotel welcomes guests with 2 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • Huanggang Border Crossing - 1 min drive - 0.9 miles
  • Shenzhen Convention and Exhibition Center - 1 min drive - 1.1 miles
  • Coco Park Shopping Center - 2 min drive - 1.5 miles
  • Huaqiangbei - 4 min drive - 3.0 miles
  • Dongmen Pedestrian Street - 7 min drive - 5.5 miles

Getting around

  • Futian Checkpoint Station - 10 min walk
  • Hong Kong Lok Ma Chau Station - 14 min walk
  • Hong Kong International Airport (HKG) - 46 min drive

Restaurants

  • ‪鱼满塘 - ‬8 min walk
  • ‪肯德基 - ‬12 min walk
  • ‪深圳碧炉茶坊 - ‬11 min walk
  • ‪桂花餐厅 - ‬7 min walk
  • ‪花园酒吧 - ‬5 min walk

About this property

Four Points by Sheraton Shenzhen

Hotel with 2 restaurants, near Shenzhen Convention and Exhibition Center
Four Points by Sheraton Shenzhen features an outdoor pool, a children's pool, and a gym. Self parking is offered for CNY 35 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a seasonal outdoor pool.
40-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other standard amenities include coffee makers, laptop-compatible safes, and phones. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Similar properties

Exterior

Holiday Inn Express Shenzhen Futian Center by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
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$81 nightly
The price is $86
Jul 13 - Jul 14
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CNY 35 per day; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 208 for adults and CNY 104 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • China Spice
  • Taste
  • The Lounge

Things to do

  • Children's pool
  • Fitness classes
  • Health club
  • Outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 14 meeting rooms
  • Computer station
  • Conference center (5,651 square feet of space)

Outdoors

  • Garden
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 28 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 17 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CNY 233.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 208 for adults and CNY 104 for children
  • Self parking fee: CNY 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 233.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and WeChat Pay.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to December.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Points Shenzhen
Four Points Sheraton Hotel Shenzhen
Four Points Sheraton Shenzhen
Shenzhen Four Points
Shenzhen Four Points Sheraton
Shenzhen Sheraton Four Points
Sheraton Four Points Shenzhen
4 Points By Sheraton Shenzhen
Four Points By Sheraton Shenzhen Hotel Shenzhen
Four Points Sheraton Shenzhen Hotel
Four Points by Sheraton Shenzhen Hotel
Four Points by Sheraton Shenzhen Shenzhen
Four Points by Sheraton Shenzhen Hotel Shenzhen

Frequently asked questions

Is a free cancellation option available at Four Points by Sheraton Shenzhen?

Four Points by Sheraton Shenzhen provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to do within easy reach of Four Points by Sheraton Shenzhen?

This hotel is situated in Futian, close to Huanggang Border Crossing, Coco Park Shopping Center, and Huaqiangbei. You'll also find Happy Coast and Huanggang Port within a short drive.

Is there parking available at Four Points by Sheraton Shenzhen?

Yes, parking is offered for CNY 35 per day with in/out privileges. Electric car charging is also available for guests.

Does Four Points by Sheraton Shenzhen feature a casino on the premises?

No, Four Points by Sheraton Shenzhen doesn't have a casino.

Is there an indoor pool at Four Points by Sheraton Shenzhen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 6:00 AM and 10:00 PM and the seasonal pool is normally open from January until December.

What will couples enjoy most about a stay at Four Points by Sheraton Shenzhen?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 2 restaurants.

Are there hot tubs at Four Points by Sheraton Shenzhen?

No, this hotel doesn't have a spa tub.

Does Four Points by Sheraton Shenzhen have a restaurant that serves breakfast?

Yes, Four Points by Sheraton Shenzhen has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Four Points by Sheraton Shenzhen allow pets to stay free of charge?

No, pets and service animals aren't allowed at Four Points by Sheraton Shenzhen.

Are there connecting rooms at Four Points by Sheraton Shenzhen?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Four Points by Sheraton Shenzhen?

The closest major airport to Four Points by Sheraton Shenzhen is Hong Kong International Airport (HKG), which is 28.4 mi away (46 minutes by car). Another top airport is Shenzhen Intl. Airport (SZX), which is located 20.5 mi away (30-minute drive).

Are there rooms with balconies at Four Points by Sheraton Shenzhen?

No, you won't find guestrooms with balconies at Four Points by Sheraton Shenzhen.

Does Four Points by Sheraton Shenzhen have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Four Points by Sheraton Shenzhen.

Four Points by Sheraton Shenzhen Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 198 out of 575 reviews
Rating 8 - Good. 262 out of 575 reviews
Rating 6 - Okay. 78 out of 575 reviews
Rating 4 - Poor. 24 out of 575 reviews
Rating 2 - Terrible. 13 out of 575 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

John

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Older property. Needs real renovation. Very nice staff. They sort of speak English, but really try to be helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Adrian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good for a business trip
Stayed 3 nights in Jan 2025

10/10 Excellent

Emanuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late checkout available.
Stayed 1 night in Feb 2025

10/10 Excellent

Yan

Stayed 1 night in Nov 2024

10/10 Excellent

Nandita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Good
Stayed 1 night in Sep 2024

10/10 Excellent

LOH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Yee Fatt, Singapore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in Nov 2024

10/10 Excellent

Mayank, Ahmedabad

Stayed 2 nights in Dec 2024

6/10 Okay

Pansy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A bit far away from subway.
Stayed 2 nights in Oct 2024

8/10 Good

J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Romeo

Liked: Cleanliness
Stayed 7 nights in Jul 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel property location are safe, quiet and shuttle bus to transit station. Very nice breakfast if you purchase with your reservation
Stayed 2 nights in May 2024

10/10 Excellent

GURUPRASADJEEVAN

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Close to city down town and Free trade zone, location is very ideal. People eround are very friendly and many were eager to help even when they knew little English. Front office was very helpful and communication in English was comforting.
Stayed 5 nights in May 2024

8/10 Good

Baron, Mountain View

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel appears to be upscale on surface, but the overall property and rooms have been poorly maintained, with many of the surfaces deteriorating. Pool was nice. Gym has good equipment, especially with ample free weights. Hotel breakfast was decent, especially for the good price. Location was ok, with local dining options within a 5-10 minute walk. Hotel was close to the Shenzhen/Hong Kong border MTR station, about a 15 minute walk. I would stay at this hotel again given if I need to stay close to the Hong Kong border and the prices were reasonable.
Stayed 1 night in Apr 2024

10/10 Excellent

EE LING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Tea

Stayed 1 night in Nov 2023

6/10 Okay

Aki

Stayed 1 night in Oct 2023

10/10 Excellent

Guangyuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Mack Fiona

Stayed 2 nights in Jul 2023

8/10 Good

Bilguun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

zia

Stayed 2 nights in Jun 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a bit outdated. It sits at the border of China mainland and Hong Kong
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Stayed 1 night in May 2021

10/10 Excellent

Ngai Lui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So much better than the last time I stayed at a Sheraton some 10 years ago. Will surely return to it next time. The Chinese restaurant in this hotel has fantastic service and food. After eating there, my family doesn't want to eat anywhere else in the city. We ended up dining there every day throughout our period of stay.
Stayed 1 night in Nov 2020