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Four Points by Sheraton Shenzhen

4.0 out of 5.0

Recent guest reviews

Pretty standard room for four points. Room was in the West tower which is a walk. Since I'm there for just one night, in future I'll just ask for the main tower to avoid long back and forth to breakfast restaurant. Otherwise everything is ok. Would prefer my regular Sheraton Futian more for the location and the availability of more food choices there. Of course, pricing is better here than Sheraton.

I stayed here end August arriving at the hotel in the afternoon following typhoon Hato's landfall. The hotel has a good location, serves a variety of options for breakfast and provides shuttle service to and from the FTZ area on defined timings. Staff are pleasant and are easy to communicate with in the English language.

It take 10 minutes walk from Futian Checkpoint to the hotel under the violent sunshine. I'm sweating a lot when I arrived the lobby. The forntdesk receptionist was nice and gave me some tissue for wiping. She was polite,efficiency and helpful. The room a little bit small but clean and cozy. The breakfast buffet was good because of its varieties delicious food and nice staffs. The nearby subway station away from the hotel by more than 10 minutes walking. You must wait for the hourly shuttle bus or get the taxi if you wish to explore the downtown area.

Arriving from the Futian Checkpoint subway/MTR/underground etc, I exited facing west. Just beyond the white bridge-like gate sculpture I could sight the tall Four Points hotel. AFter about ten minutes stroll, I arrived. Check in was swift and instructions clear. The room was perfect featuring a bath and many other luxuries. The swimming pool on the 6th floor was mostly shaded from city life, but open enough to feel free. It closed late. At around 25-28 degrees celcius, it was warming and welcoming - just like the staff. The gym was quaint and very modern, with all the trimmings that a great gym commands. The breakfast buffet was varied and well worth the extra investment for two nights away.

Very close to the HK border. Very clean and tidy room. Breakfast buffet is excellent because it has variety category of food, combining with both Western and Chinese style. There is shuttle bus service from Futian border to Hotel.

Nice atmosphere with greatest english import tea. Relaxing with my daughter and her friends with nice snacks set . every snacks can chooses by own. Clean and really comfortable lounqe. Right choosing places for kiddo after schools.

We arrived late evening and left at lunch time so we didn't had time to experiment all the hotel facilities. Check in was easy and staff welcoming. We were in the west tower, room has great size and was clean. We had in-room dining, burger and fish and chips, nothing exceptional but ok. The only cons is the size of the hotel. It was a bi confusing to remember our way as need to change lift and walk along long corridors. But great place for the price and convenient location to navigate in Shenzhen and close to the border.

Huge hotel with an East and West wing which was confusing to navigate yourself around as it involved walking between corridors and changing lifts at different floors. Rooms are spacious and clean, if a little tired looking. Ate at the lobby lounge which was OK, nothing special. The in-room service was the one thing that really let it down - poor quality, over an hour to arrive and bought up the wrong items. Definitely worth going straight down to the restaurants. Located about 20 minute taxi from the train station and within easy distance to Futian main restaurants and bars. Good for short stopovers and stays but would not recommend for a long stay.

1st time at this hotel. What a pleasant surprise. 10 min walk to Futian MTR/Port to Hong Kong. Super convenient for business traveler having business both in Shenzhen and Hong Kong side. The hotel has west and east wing. The rooms in west wing is newer and bigger, definitely get that. This is the hotel to stay if u need convenience of traveling.

This is a beautiful hotel, centrally located in town. Very comfortable rooms with great bedding and baths. An excellent Cantonese restaurant, and very good breakfast buffet. Stayed just one night, but I will return on my next trip to Shenzhen.

Room options

Deluxe Room

Full 2 | King 1 | Sleeps 3

Deluxe Suite

King 1 | Sleeps 3

Executive Suite

King 1 | Sleeps 3

Executive Room

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

82% of guests recommend this hotel

Total of 786 reviews