I do like the location of this hotel yet there's men at the check-in counter made me felt unwelcome. When I arrived he gave me that impatient face, like I owe him a billion dollars. I’m not upset just because this men but really disappointed that Hilton gave such service. I had stay in many different Hilton, this time just made me never choose Hilton again.
Located in He Ping, Hilton Shenyang is 2 mi (3.2 km) from Northeastern University and within a 15-minute drive of other popular attractions like Shenyang Olympic Stadium. This 333-room, 4.5-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking. It's connected to the convention center in central Shenyang, and a short drive from Wuai Market and Tiexi Square.
Have a drink at the lobby lounge or enjoy onsite dining at one of 3 restaurants like Mudken, which specializes in Chinese cuisine and serves lunch and dinner. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
The 333 soundproofed accommodations afford space to spread out with a separate bedroom and sitting areas. 42-inch LCD TVs come with DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and memory foam beds with premium bedding and down comforters ensure a restful night. Refrigerators, minibars, and free bottled water are also standard.
Guests of Hilton Shenyang have access to an indoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, a business center, and a computer station.
I do like the location of this hotel yet there's men at the check-in counter made me felt unwelcome. When I arrived he gave me that impatient face, like I owe him a billion dollars. I’m not upset just because this men but really disappointed that Hilton gave such service. I had stay in many different Hilton, this time just made me never choose Hilton again.
Dear Guest, Thank you for taking the time to share your feedback with us. We apologize for your disappointment during your stay, and we have shared this with concerned department for immediate attention. Appreciate you could reach us via email for more details, thus we may learn from it and do it better next time. We look forward to welcoming you back as our valued guest again in future. Best Regards,