DoubleTree by Hilton Hotel Shenyang4.5 out of 5.0
Recent guest reviews
Last month I spent 10 days at this hotel . Normally fit and healthy I arrived with my friend after becoming quite ill on the plane flight . All the staff and management were totally supportive of me . As i was not improving we were accompanied by one of the managers to a local hospital to assist in gaining help and medication . I was assisted in many other ways all the time I was there . The accommodation was a proper non-smoking room , clean ,fresh and well maintained . As I was not able to do all the sightseeing planned I had more meals at both of the hotel restaurants . The staff , many of whom also spoke English , and the meals were excellent . I had hoped to use the pool and gym but was not well enough which was disappointing as the facilities looked terrific . Geoffrey Bell , Australia
You can stay in a Chinese hotel and receive the same decor, customer service, and inattention to cleanliness. The room service options are the only reason to consider this substandard Hilton, in my opinion. Typical Chinese customer service which can disregard common sense and inconvenience the guest at all cost. Wendy, stood out above the others as lacking a helpful approach to solving all issues.
Stayed with family and rented several rooms, all on the executive level. Suites, room with double beds, rooms with double balcony window. The rooms were clean, although the suites were outdated with stained, ripped carpeting and scratched wallpaper. It took a third try before a suite was deemed acceptable. This hotel is decorated in the 70's mode...orange, brown, beige and is somewhat dark. The rooms were very warm when we arrived and we were all provided fans and after opening windows during the day, all was well. The staff at this hotel accommodated our every request and did so efficiently. They were awesome. Wi-fi was spotty, the elevators did not work for some time so we had to take the staff elevators at times, but it was not a major inconvenience. Although we took adaptors, I still could not use my steamer or rolling iron. I guess we needed a convertor and although the staff tried to help, I could never use either. Lobby lounge was great, we drank every day and ordered snacks and pizza, all of which were very good. We also used the currency exchange services. Every morning the entire family ate at the breakfast buffet and thought it was delicious and offered many types of food to suit the needs of many. Excellent service. Concierge service was superb. I did not visit the pool/gym areas although my brother did and thought they were great. While we stayed on the executive level we were so busy at night we were not able to attend happy hour. I thought I had read on the hotel site they offered a self-laundry and was disappointed to find out they did not. The laundry services the hotel provides can be quite costly. I would not stay here again only because of the location. There is construction around the hotel and not many good shopping/restaurants nearby (unless I missed them). There was a KFC and a McDonalds less than a block away if lousy fast food is needed. In summation, the manager and staff are the stars of this hotel, hands down.
Great friendly staff who makes one feel at home. Fantastic 25 m Pool and well equipped Gym. The room was huge, very comfortable and well equipped. The Hotel is in walking distance to the Subway, to great Restaurants and a huge modern shopping complex. The old imperial palace is about a 25 min walk away.
This is a perfect hotel for business trips and holliday in Shenyang. The price-performance ratio is perfect. The staff is more than friendly and everything is clean. I like the gym. The equipment is new and there is something for everybody.
Just spent 4 days at this hotel. Overall it is ok and covers your needs. Didn't use restaurants as ate out but did use room service and the service and food were good. Does have a very good gym which I love. Two complaints were that the rooms were really hot and the air conditioning doesn't work at this time of year. They did bring a fan but didn't help much. Had a coffee in the lobby and the price for that was a bit high. Staff were as helpful as they could be. Overall not a bad hotel and ok to stay in if visiting Shenyang.
It is my favorite hotel in Shenyang. Check-in and check-out process is fast. Room is so clean. Price was reasonable. Front of hotel, it is under construction, hwoever, hotel provided instruction for drive. Overall, the living experience was good.
The service and amenities at this hotel are excellent. My family has been guests here many times. The rooms are spacious and the pool is fun. The pool is divided into 2 parts, one area for swimming laps and another part for swimming where kids can play. The breakfast buffet and executive lounge offer many delicious choices.
This hotel could not be better located. We were able to comfortably walk to the Imperial Palace, which was number one on our list of things to see in Shenyang. The hotel is right next door to the Wuai Markets, which is another must-see thing in Shenyang. There is plenty of construction going on out front, but we didn't notice any noise when we were in the room. The Executive Lounge is very comfortable and offers the usual happy hour between 6 and 8. I used a points and pay deal, which was extremely good value.
The Doubletree in Shenyang will offers everything you'd expect from a hotel of this class. Room, facilities and breakfast don't disappoint. I want to highlight three special features that stuck with me: 1. The welcome cookie. At Checkin you get a welcome cookie which can only be described as delicious. 2. The staff are very friendly and the service is fast and efficient, which I really appreciate, especially when checking at later in the evening. (I had an entirely different experience in a similar hotel in that neighbourhood) 3. I found the bed very comfortable, slept like a baby. Overall, i would definitely recommend this hotel.
- Onsite dining
- 2 indoor pools
- 24-hour health club
Located in Shen He within a mile (2 km) of Mukden Palace, DoubleTree by Hilton Hotel Shenyang is within 2 miles (3 km) of Shenyang Imperial Palace Museum. This 385-room, 4.5-star hotel has 2 indoor pools along with a full-service spa and 3 restaurants. It's in central Shenyang and also close to Liaoning Provincial Museum and Northeastern University.
Relish the Chinese cuisine at é¸å, one of 3 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start your day off with buffet breakfast, available for a fee.
DoubleTree by Hilton Hotel Shenyang's 385 air-conditioned rooms provide MP3 docks, minibars, and free newspapers. LCD TVs come with satellite channels and DVD players, and guests can stay connected with WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Free bottled water, safes, and phones are also available.
Guests of DoubleTree by Hilton Hotel Shenyang have access to a full-service spa, 2 indoor pools, and a children's pool. You can take advantage of limited parking, along with limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour health club, a spa tub, and a steam room.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 212 reviews