Best Western Sheffield City Hotel

3.0 star property
Riverfront hotel in Sheffield with a 24-hour front desk

Choose dates to view prices

Photo gallery for Best Western Sheffield City Hotel

Restaurant
Reception
Family dining
View from property
Premium bedding, pillowtop beds, desk, laptop workspace

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Blonk Street, Sheffield, England, S1 2AU
  • Place, Ponds Forge International Sports Centre
    ‪6 min walk‬
  • Place, Sheffield City Hall
    ‪11 min walk‬
  • Place, University of Sheffield
    ‪14 min walk‬
  • Airport, Doncaster (DSA-Sheffield)
    ‪33 min drive‬

Room options

Twin Room With Extra Bed

  • Sleeps 3

Double Room

  • Sleeps 2

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking, River View

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Non Smoking (with Single Sofabed)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room, 1 King Bed With Sofa Bed

  • Sleeps 3

Standard Twin Room, Multiple Beds

  • Sleeps 3

Deluxe Double Room

  • Sleeps 2

King Room

  • Sleeps 2

1 King Bed, Non-Smoking, Superior Room, River View, Mini Fridge

  • Sleeps 2

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About the neighborhood

Sheffield

Best Western Sheffield City Hotel places you next to Sheffield and Tinsley Canal Trail and within a 10-minute walk of National Videogame Museum. This 111-room, 3-star hotel welcomes guests with in-room amenities like electric kettles, LCD TVs, and free tea bags/instant coffee.

What's nearby

  • Ponds Forge International Sports Centre - 6 min walk - 0.4 miles
  • Sheffield Hallam University - 7 min walk - 0.4 miles
  • Crucible Theatre - 9 min walk - 0.5 miles
  • Sheffield City Hall - 11 min walk - 0.6 miles
  • University of Sheffield - 14 min walk - 0.8 miles

Getting around

  • Sheffield Station - 12 min walk
  • Meadowhall Interchange Tram Stop - 16 min drive
  • Doncaster (DSA-Sheffield) - 38 min drive

Restaurants

  • ‪Trawler Catch - ‬7 min walk
  • ‪Au Village - ‬6 min walk
  • ‪Kommune - ‬7 min walk
  • ‪KFC - ‬6 min walk
  • ‪Imrans - ‬4 min walk

About this property

Best Western Sheffield City Hotel

Riverfront hotel in Sheffield with a 24-hour front desk
Guests of Best Western Sheffield City Hotel enjoy access to free WiFi in public areas, meeting rooms, and conference space. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include a vending machine, a banquet hall, and a TV in a common area.
Guests can expect free WiFi and 22-inch LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include electric kettles, free newspapers, and portable fans.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.6 miles (GBP 10 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 5 for children
  • Couples/private dining
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 506 square feet of conference space
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 29
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 39

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per day
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 10 for adults and GBP 5 for children
  • Nearby parking fee: GBP 10 per day (3281 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 29 (subject to availability)
  • Late check-out fee: GBP 39 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Metropolitan Sheffield
Metropolitan Sure Hotel Collection Best Western
Sheffield Metropolitan Hotel
Park Inn By Radisson Sheffield Hotel Sheffield
Sheffield Park Inn
Park Inn By Radisson Sheffield Hotel
Sheffield Metropolitan Sure Collection Best Western

Frequently asked questions

What is there to do within easy reach of Best Western Sheffield City Hotel?

Located steps from Sheffield and Tinsley Canal Trail, this hotel is in Sheffield, and within a 10-minute walk of Ponds Forge International Sports Centre and Lyceum. You'll also find Utilita Arena Sheffield and Meadowhall Shopping Centre within a short drive.

Will I be able to park at Best Western Sheffield City Hotel?

Bicycle parking is also available for guests.

Does Best Western Sheffield City Hotel include a casino on the premises?

No, Best Western Sheffield City Hotel doesn't have a casino.

Is there an indoor pool at Best Western Sheffield City Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western Sheffield City Hotel?

Amenities that appeal to couples at this riverfront hotel include Champagne service and a pillowtop mattress along with private dining.

Does Best Western Sheffield City Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Sheffield City Hotel feature a restaurant that includes a breakfast menu?

Yes, Best Western Sheffield City Hotel serves buffet breakfast each morning for a surcharge from its snack bar.

Does Best Western Sheffield City Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Sheffield City Hotel for a fee of GBP 25 per pet, per day.

Does Best Western Sheffield City Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Sheffield City Hotel?

The closest major airport to Best Western Sheffield City Hotel is Doncaster (DSA-Sheffield), which is 23.8 mi away (38 minutes by car).

Are there rooms with balconies that I can book at Best Western Sheffield City Hotel?

No, at Best Western Sheffield City Hotel, there aren't any guestrooms that list a balcony.

Best Western Sheffield City Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 288 out of 1000 reviews
Rating 8 - Good. 363 out of 1000 reviews
Rating 6 - Okay. 182 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 92 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Heidi

Traveled with family and small children
Disliked: Property conditions & facilities
The hotel staff were friendly but often gave contradictory information, particularly about parking. We ended up parking in the NCP carpark next door which was very cheap and convenient. The room was satisfactory apart from the excessive heat. They did provide a fan but it didn't do much to cool the room. The whole hotel was old and rundown. Outside the hotel was worse it was a derelict building site. Breakfast was okay but not great for the money we paid
Stayed 1 night in Jul 2025

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Bruce

Stayed 1 night in Jun 2025

6/10 Okay

Jard

Stayed 1 night in Jul 2025

8/10 Good

Carole, Salford

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, quiet and well located. Breakfast was good value too.
Stayed 2 nights in Jun 2025

6/10 Okay

Dominic

Traveled with family
Disliked: Amenities, property conditions & facilities
Limited parking at the venue , which we were told in checkin that all spaces were taken and the other nearest option was closed at our time of arrival. We asked for two rooms together on upper floors but were allocated rooms on different floors. We asked for a change and was shows. A room which had no ventilation bad carpet and had cigarette smoke all over. Although the rooms were non- smoking. Finally had it changed but rooms are compact with basic facilities and bright white lights . No aircon in the rooms so it’s very stuffy and would have to leave the window open but that brings in the noise from the road. Only good side was the breakfast .
Stayed 1 night in Jun 2025

4/10 Poor

Samantha

Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Emma

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Brendan

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Stevie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in an excellent location for the theatres
Stayed 1 night in Jun 2025

10/10 Excellent

Leanne

Stayed 1 night in May 2025

8/10 Good

Miss Sarah G

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location, lovely staff could do with some refurbishment but not bad.
Stayed 2 nights in Dec 2024

8/10 Good

Marja

Traveled with family
Stayed 2 nights in May 2025

2/10 Terrible

James

Stayed 1 night in May 2025

6/10 Okay

Zoe

Stayed 1 night in May 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Quick check in. Room nice & clean with very comfortable bed. Didn't have breakfast so can't comment.
Stayed 1 night in May 2025

6/10 Okay

Janet

Traveled with group
Liked: Cleanliness
We booked a twin room,hut was given a double (good job me and my friend have known each other over 30 year)..but still nice to have you're own bed..said on my booking twin..not double...phone charger next to my bed didn't work..bit disappointing
Stayed 1 night in May 2025

6/10 Okay

Louise

Liked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

Helen

Liked: Cleanliness
The staff were all lovely and helpful. Our room was on 8th floor, was very hot, the toilet played it with flushing. Had breakfast 10 pound each, wasn’t worth the money and cold.
Stayed 1 night in May 2025

10/10 Excellent

Tom

Stayed 1 night in May 2025

10/10 Excellent

Ross

Stayed 1 night in May 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Single night, great price and value.

Place was located very conveniently in the city centre, it was easy check in and the room was spotlessly clean. Bed was comfy and room was lovely and warm. Would use again.
Stayed 1 night in May 2025

8/10 Good

sandra

Liked: Cleanliness, staff & service, room comfort
The hotel was clean and comfortable however there was no air-conditioning which made the room extremely hotel. They had supplied a fan but unfortunately wasn't very effective. There was also no telephone in the room incase of an emergency.
Stayed 2 nights in May 2025

4/10 Poor

Carol

Traveled with partner
Liked: Cleanliness, staff & service
The room was absolutely boiling even with a fan. Totally inadequate for summer temperatures.
Stayed 1 night in May 2025