The hotel is conveniently located right in the city centre, surrounded by a wide variety of restaurants, including Asian cuisine, local eateries, cafés and bars. However, the hotel itself feels quite outdated in terms of décor. What disappointed me the most was the staff — they were very cold and unfriendly, with no smiles or greetings at all. They really need further training on customer service and hospitality.
The room size was acceptable, but the layout was quite strange. The toilet and bathroom were separated and located far apart, which was very inconvenient. Although having both a bathtub and a shower was a nice touch, it didn’t make sense that the toilet was so far away and there was no sink for washing hands nearby. The bathroom only provided shampoo and body wash, but no conditioner, which was also odd.
The only thing I truly appreciated was the swimming pool — the water was pleasantly warm, and there was also a steam room. However, there were no staff members on duty, so guests had to take care of themselves.