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Recent guest reviews

The hotel is absolutely beautiful. The hotel offers several pools and the beach is gorgeous. The staff were polite, friendly and for the most part helpful. The food at the restuarants was delicious; both Italian and Indian and their staff were fantastic. The staff at both restuarants were attentive and delivered 5 star service. The buffet breakfast accomodated just about every culture which was excellent. My biggest complaint about the Sheraton is that it is rated a 5 star but the quality of service provided by the hotel is not 5 star. You have to pay for everything... You cannot use the spa pools unless you get a spa treatment. They don't even provide a shuttle to the airport (the claim was that I was taking an international flight and it took longer... when in all actuality there are no international flights from Sharm and all flights leaving Sharm are domestic because they go to Cairo. In fact the hotel provides a limo service that has outrageous prices as compared to the regular taxis (which by the way the hotel won't even permit past the security gate). That is even okay for security consderations but the limo should at least be competitive since the hotel has limited shuttle service to town. We had an early morning flight to Cairo for a tour and was not even provided with a "to go" breakfast box. In fact when my daughter inquiried about the breakfast she was told she had to go to the resort side (we paid for the full breakfast package). I brought this up to "guest affairs" who told me she would report it to management but nothing was said when I checked out. Also, I took one item from the mini bar that cost (according to their price list) 15 Egyptian pounds. When I checked out they wanted to charge me 25 egyptian pounds. When I asked why the price difference I was given some flaky reason about the difference being for Unicef. After I questioned it the price went back to 15. This is not 5 star quality. I have stayed in many 5 star hotels; Hyatts, Westin, other Sheratons, Ritz, and this one by far lacks the 5 star quality I am used to.

ON OUR PRIVATE BEACH THE CORAL AND THE COLORED FISH UNBELIEVABLE

The hotel is very nice, rooms in the main hotel building are spaciouce and all have sea view. Rooms are very clean and spacious. The hotel Staff are very freindly and they all go out of their way to make you comfortable. The rooms are far from the pool side and beach, had a very long walk to and from the room every day. Food quality and vriaty is not more than three star, very poor for a five star hotel. Internet service charge i felt it was designed to rip customers off, you have a choice to purchase 30Min, 1 hour and one day of inetnet service however if you disconnect before the time is up you have to purchase an new package for the inetrnet you can not continue where you left off.

Very nice trip

It was my first time in Sharm el Sheikh and I didn't really know what to expect because the online reviews vary drastically. After a long flight, I finally arrived at the place and was extremely pleased with how I was welcomed by the hotel staff. They picked me up from the airport, carried my bags for me, etc. My room had the perfect view of the ocean and the island from my spacious balcony. All the staff personnel were friendly, smiling, and helpful (better than Cancun). The majority of the guests at the complex are Russian and Italian - they are easy to talk to even if they don't speak English. Oh, yeah, there is a lot of exotic fishes in the ocean... The manager at the hotel is Karim - he can make things happen!

Staff was friendly and helpful. My room was right next to the outdoor theatre and they played loud music every night until late. Food was mediocre. Internet and taxis were expensive. This hotel/resort/villas/spa might have been fine for a vacation but I was there on business and it was not so good for that. Given that every other hotel in the area is similar in setup, business travellers might not have much choice.

Al Pasha Coast Sharm El Sheikh South Sinai Governorate

Hotel highlights

  • Walking distance to Shark's Bay
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Shark's Bay is a short stroll from Sheraton Sharm Hotel, Resort, Villas & Spa, and other popular attractions like Naama Bay are within a few miles (5 km). This 835-room, 5-star hotel has 3 outdoor pools along with a private beach and a full-service spa.


Dining

Have a drink at the lobby lounge or enjoy onsite dining at one of 5 restaurants like Portofino Italian, which specializes in Italian cuisine and serves lunch and dinner. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

The 835 rooms have an array of amenities, including balconies, minibars, and coffee makers. 40-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free bottled water, safes, and phones.


Property features

Sheraton Sharm Hotel, Resort, Villas & Spa features a private beach, a full-service spa, and 3 outdoor pools. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach hotel include a health club, a sauna, and free WiFi in public areas.

Room options

Room, 1 Twin Bed, Garden View

1 Twin Bed | Sleeps 3

Junior Suite, 1 Bedroom, Corner

2 Twin Beds | Sleeps 3

Classic Room, 1 King Bed, Balcony, Sea View

1 King Bed | Sleeps 3

Standard Room, 2 Twin Beds, Garden View

2 Twin Beds | Sleeps 3

Guest reviews for Sheraton Sharm Hotel, Resort, Villas & Spa

Everyone (1) Business (1) Couples (2) Family (2) Friends (1)
3
Everyone

By on Sep 22, 2019

3

beautiful hotel.but not 5 star quality

Family

The hotel is absolutely beautiful. The hotel offers several pools and the beach is gorgeous. The staff were polite, friendly and for the most part helpful. The food at the restuarants was delicious; both Italian and Indian and their staff were fantastic. The staff at both restuarants were attentive and delivered 5 star service. The buffet breakfast accomodated just about every culture which was excellent. My biggest complaint about the Sheraton is that it is rated a 5 star but the quality of service provided by the hotel is not 5 star. You have to pay for everything... You cannot use the spa pools unless you get a spa treatment. They don't even provide a shuttle to the airport (the claim was that I was taking an international flight and it took longer... when in all actuality there are no international flights from Sharm and all flights leaving Sharm are domestic because they go to Cairo. In fact the hotel provides a limo service that has outrageous prices as compared to the regular taxis (which by the way the hotel won't even permit past the security gate). That is even okay for security consderations but the limo should at least be competitive since the hotel has limited shuttle service to town. We had an early morning flight to Cairo for a tour and was not even provided with a "to go" breakfast box. In fact when my daughter inquiried about the breakfast she was told she had to go to the resort side (we paid for the full breakfast package). I brought this up to "guest affairs" who told me she would report it to management but nothing was said when I checked out. Also, I took one item from the mini bar that cost (according to their price list) 15 Egyptian pounds. When I checked out they wanted to charge me 25 egyptian pounds. When I asked why the price difference I was given some flaky reason about the difference being for Unicef. After I questioned it the price went back to 15. This is not 5 star quality. I have stayed in many 5 star hotels; Hyatts, Westin, other Sheratons, Ritz, and this one by far lacks the 5 star quality I am used to.

By on Jan 25, 2011

4

fantastic family getaway

Family

ON OUR PRIVATE BEACH THE CORAL AND THE COLORED FISH UNBELIEVABLE

By on Sep 16, 2010

3

the good, the bad and the ugly

Couples

The hotel is very nice, rooms in the main hotel building are spaciouce and all have sea view. Rooms are very clean and spacious. The hotel Staff are very freindly and they all go out of their way to make you comfortable. The rooms are far from the pool side and beach, had a very long walk to and from the room every day. Food quality and vriaty is not more than three star, very poor for a five star hotel. Internet service charge i felt it was designed to rip customers off, you have a choice to purchase 30Min, 1 hour and one day of inetnet service however if you disconnect before the time is up you have to purchase an new package for the inetrnet you can not continue where you left off.

By on Aug 10, 2010

5

jack

Couples

Very nice trip

By on Aug 4, 2010

5

great facilities, fantastic service!

Friends

It was my first time in Sharm el Sheikh and I didn't really know what to expect because the online reviews vary drastically. After a long flight, I finally arrived at the place and was extremely pleased with how I was welcomed by the hotel staff. They picked me up from the airport, carried my bags for me, etc. My room had the perfect view of the ocean and the island from my spacious balcony. All the staff personnel were friendly, smiling, and helpful (better than Cancun). The majority of the guests at the complex are Russian and Italian - they are easy to talk to even if they don't speak English. Oh, yeah, there is a lot of exotic fishes in the ocean... The manager at the hotel is Karim - he can make things happen!

By on Jan 27, 2010

3

vacation ok, business not so ok

Business

Staff was friendly and helpful. My room was right next to the outdoor theatre and they played loud music every night until late. Food was mediocre. Internet and taxis were expensive. This hotel/resort/villas/spa might have been fine for a vacation but I was there on business and it was not so good for that. Given that every other hotel in the area is similar in setup, business travellers might not have much choice.

By on Nov 18, 2009

Sheraton Sharm Hotel, Resort, Villas & Spa

Al Pasha Coast, Sharm El Sheikh, South Sinai Governorate
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