very old hotel, rooms and building in need of renovation. there are a lot of vacationers with whom the workers do not have time to cope, the food is almost the same all the time. room cleaning is good! The hotel does not have an airport transfer (they offer a taxi that will cost $ 12 per way for one car) but in fact they charge $ 15. hot water comes intermittently. there are a lot of mosquitoes and the air conditioner does not work well. the hotel is positioned as 5 stars, but actually no more than 3 stars. I will not recommend this hotel to friends and will never go there again.
The advertising is very misleading. The hotel is NOT "all inclusive", alcohol is extra. They advertise 7 restaurants, but there is only one for all 3 meals. The staff was not helpful when there were issues and the facilities need to be updated. We had such a bad experience that we checked out early.
Pyramisa Beach Resort Sharm El Sheikh places you next to Shark's Bay and Shark's Bay Beach. This 845-room, 5-star resort welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a full-service spa.
Free buffet breakfast is served each morning from 7 AM to 10 AM. This resort is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, get a quick energy boost at the coffee shop/cafe, and chat with other guests at the free daily manager's reception.
Guests can expect to find WiFi and LCD TVs. Bathrooms have hair dryers, free toiletries, and bidets. Balconies or patios, minibars, and coffee makers are also standard.
Pyramisa Beach Resort Sharm El Sheikh features a private beach, a full-service spa, and 2 outdoor pools. There's free parking, and an airport shuttle (available 24 hours) for USD 15.00 per room one-way. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this beach resort include an indoor pool, a gym, and a sauna.
very old hotel, rooms and building in need of renovation. there are a lot of vacationers with whom the workers do not have time to cope, the food is almost the same all the time. room cleaning is good! The hotel does not have an airport transfer (they offer a taxi that will cost $ 12 per way for one car) but in fact they charge $ 15. hot water comes intermittently. there are a lot of mosquitoes and the air conditioner does not work well. the hotel is positioned as 5 stars, but actually no more than 3 stars. I will not recommend this hotel to friends and will never go there again.
The advertising is very misleading. The hotel is NOT "all inclusive", alcohol is extra. They advertise 7 restaurants, but there is only one for all 3 meals. The staff was not helpful when there were issues and the facilities need to be updated. We had such a bad experience that we checked out early.
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
Thank you for your rating. We really appreciate it. We are sorry that your Experience did not meet your expectations. We strive to provide a superior service experience for every guest, therefore your feedback is very important to us. It is our hope that you will give us the opportunity to better serve you in the near future here in Pyramisa Beach Resort-Sharm El Sheikh.