Grand Rotana Resort & Spa5.0 out of 5.0
Recent guest reviews
first when arrived they didnt have the reservation in the system and they had no idea what orbitz.com is. I told them that i can just make a new reservations and they told me they dont have rooms even though later i found out that the place was more than 50% empty. After waiting 6 hours in the loby, they agreed to give me a room. They shut down lights and air condition in the loby after midnight to save money which is very strange for a 5 star hotel. Everything that i asked for the front counter they either did it but gave hard time or they just gave some stupid reason. couple times when i was in the lobby i saw other guests arguing in the front counter which shows that there is always problems in this hotel. The location is realy far from the main places so you can find much better ones in my openion.