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URBN Boutique Shanghai

4.0 star property

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Photo gallery for URBN Boutique Shanghai

View from room
Premium bedding, minibar, in-room safe, individually furnished
Terrace/patio
Seafood, alfresco dining
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar
  • Laundry

Explore the area

View in a map
183 Jiaozhou Road, Jingan District, Shanghai, 200040
  • Place, West Nanjing Road
    ‪7 min walk‬
  • Place, Jing An Kerry Centre
    ‪8 min walk‬
  • Place, Jing'an Temple
    ‪13 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪55 min drive‬

Room options

View all photos for Atrium

Atrium | Premium bedding, minibar, in-room safe, individually furnished

Atrium

8.0 out of 10
Very good
(1 review)
  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View

Garden View | Living area | 46-inch LED TV with satellite channels, TV, DVD player

Garden View

  • Garden view
  • 471 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse

Penthouse | Premium bedding, minibar, in-room safe, individually furnished

Penthouse

  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Studio | Bathroom | Separate tub and shower, deep soaking tub, rainfall showerhead

Studio

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Shanghai

Located in Jing'an, URBN Boutique Shanghai is a leisurely stroll from popular sights such as West Nanjing Road and Jing'an Temple. This 26-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. It's connected to the convention center in central Shanghai and also close to Nanjing Road Shopping District and People's Square.

What's nearby

  • West Nanjing Road - 7 min walk - 0.4 miles
  • Jing An Park - 8 min walk - 0.4 miles
  • Jing An Kerry Centre - 8 min walk - 0.5 miles
  • Jing'an Temple - 13 min walk - 0.7 miles
  • Former French Concession - 17 min walk - 1.0 mile

Getting around

  • Jing'an Temple Station - 8 min walk
  • Shanghai South Railway Station - 10 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 55 min drive

Restaurants

  • ‪鸟醺居酒屋 - ‬3 min walk
  • ‪Hazel Kitchen & Wine - ‬1 min walk
  • ‪Junto - ‬3 min walk
  • ‪Babbo - ‬4 min walk
  • ‪walla walla - ‬2 min walk

About this property

URBN Boutique Shanghai

URBN Boutique Shanghai features free WiFi in public areas, free newspapers, and a terrace. Transportation is made easy with limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this boutique hotel include laundry facilities, a garden, and wedding services.
Guests can expect 46-inch LED TVs with satellite channels and DVD players, along with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. IPod docks, refrigerators, and minibars are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: CNY 128 for adults and CNY 64 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • URBN Restaurant

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LED TV with satellite channels
  • DVD player
  • iPod dock

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately CNY 128 for adults and CNY 64 for children
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards, mobile payments, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is permitted at URBN Boutique Shanghai.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel URBN Shanghai
Shanghai URBN
Shanghai URBN Hotel
URBN Hotel
URBN Hotel Shanghai
URBN Shanghai
URBN Shanghai Hotel
URBN Boutique Shanghai Hotel
URBN Boutique Hotel
URBN Boutique Shanghai
URBN Boutique
URBN Boutique Shanghai Hotel
URBN Boutique Shanghai Shanghai
URBN Boutique Shanghai Hotel Shanghai

Frequently asked questions

Is free cancellation available at URBN Boutique Shanghai?

URBN Boutique Shanghai provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do around URBN Boutique Shanghai?

This hotel is situated in Jing'an within a 10-minute walk of West Nanjing Road, Jing An Kerry Centre, and Jiuguang Department Store. You'll also find The Bund and People's Square within a short drive.

Is there parking available at URBN Boutique Shanghai?

No, there isn't parking at this hotel.

Does URBN Boutique Shanghai feature a casino on the premises?

No, URBN Boutique Shanghai doesn't have a casino.

Will I find an indoor pool at URBN Boutique Shanghai?

No, there is no indoor pool at this hotel.

Is URBN Boutique Shanghai good for couples?

Amenities that appeal to couples at this boutique hotel include a soaking tub, a minibar, and premium bedding.

Does URBN Boutique Shanghai have a hot tub?

No, there isn't a spa tub at this hotel.

Does URBN Boutique Shanghai have a restaurant that serves breakfast?

Yes, URBN Boutique Shanghai serves continental breakfast for a surcharge each morning at URBN Restaurant.

Will URBN Boutique Shanghai allow pets to stay for free?

No, pets and service animals aren't allowed at URBN Boutique Shanghai.

Are there connecting rooms at URBN Boutique Shanghai?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from URBN Boutique Shanghai?

The closest major airport to URBN Boutique Shanghai is Hongqiao International Airport (SHA), which is 9.9 mi away (39 minutes by car). Another top airport is Shanghai Pudong Intl. Airport (PVG), which is around 22.4 mi away.

Can I book a room with a balcony at URBN Boutique Shanghai?

No, there aren't any guestrooms with balconies at URBN Boutique Shanghai.

Does URBN Boutique Shanghai offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at URBN Boutique Shanghai.

URBN Boutique Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 140 out of 240 reviews
Rating 8 - Good. 81 out of 240 reviews
Rating 6 - Okay. 11 out of 240 reviews
Rating 4 - Poor. 6 out of 240 reviews
Rating 2 - Terrible. 2 out of 240 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Leighton

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay at URBN Boutique Shanghai. The hotel is spotless, stylish, and perfectly located for exploring the city. The room was clean, comfortable, and thoughtfully designed, making it easy to relax after a long day out. Breakfast was excellent — The staff were consistently kind, professional, and always ready to help with anything. I also appreciated how peaceful and safe the area felt, while still being close to great shopping and dining options. Everything about this hotel made my trip better — I would definitely stay here again and recommend it to anyone visiting Shanghai.
Stayed 6 nights in Oct 2025

10/10 Excellent

Christopher, San Diego

Liked: Cleanliness
Stayed 3 nights in May 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service

Avoid

The breakfast options were extremely limited—just two subpar choices—and a single overwhelmed cook was left to handle the morning delivery, which was scattered across the restaurant floor. Despite requiring guests to pre-order breakfast and specify a dining time, the staff consistently failed to acknowledge the orders or provide the full menu as promised. At 7:30 a.m., the front desk staff were all visibly sleeping and audibly snoring. The in-room TV advertised channels that weren’t actually available, and the device itself didn’t work. Noise was another issue, with a loud children’s party taking place in the restaurant attached to the hotel. Overall, it’s a classic Shanghai scenario: a place that might have had charm a decade ago, but has since changed hands too many times and lost its touch.
Stayed 3 nights in May 2025

10/10 Excellent

Jinelle

Liked: Cleanliness, staff & service, property conditions & facilities
Special lovely place!
Stayed 3 nights in May 2025

10/10 Excellent

Alan

Stayed 3 nights in Apr 2025

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Dorothea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel.

Amazing. I can’t wait to return.
Stayed 4 nights in Nov 2024

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Pedro A Romero

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

LINA

Stayed 2 nights in Jun 2024

8/10 Good

Joanna

Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
URBN Boutique Shanghai hotel was as lovely as the photos in our Expedia booking website. Our room had lots of reclaimed wood on the floors and walls, spectacular tiles on the floor, many noticeable details that made it look modern but also comfortable. The shower floor and walls look like gray slate and it was really big with an overhead rainfall shower as well as a hand held shower head. There was also a deep and long bathtub in the room which we used as well. Our window looked out on to a row of pink Shanghai houses which were nice to look at. The bed was comfortable and there was a sunken living room area with lots of seating, two areas that were long enough for people to stretch out and extra seat space left over. Everything was very clean and the cleaning staff came while we were at breakfast and magically did everything and disappeared. We never had to wait for the elevator as it is a small hotel. Our floor had only 8 rooms and there are 4 floors altogether. The breakfast area was being renovated - a new wooden floor was being installed - so we ate in two different spaces during our stay. There was salad, cereals, congee, pastries (soft and nice), sausages, etc., omelets (yummy) juices, milk, water, coffee (machine did a nice cafe latte), and some cold cuts. We were very happy with the breakfast. Our check in and check out were done quickly and they gave us two cards when we asked without a problem. The location is fantastic. The Thai Gallery restaurant is close!
Stayed 3 nights in Jun 2021

8/10 Good

Johann

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2021

8/10 Good

Glenda

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2020

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOME AGAIN AT THE URBN

I have enjoyed this property for many years. There were new changes in progress so the vibe has been significantly altered. I will withhold judgement whether this is for the better or not. The kitchen has been outsourced to a French restaurant and the Zen vibe of URBN is now glitzy and well, different. Most of the old staff are great and its a beautiful place in a great location.
Stayed 6 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2019

4/10 Poor

Ananya

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel was underconstruction
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, facilities, friendly staff. Rooms are very spacious and clean
Stayed 5 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort

unpleasant stay with this hotel

I was looking forward to a cozy stay again with URBN hotel during the holidays,however, when we arrived ,i found out that the hotel is under construction, which means you can only be in your room or the gym.And there's no other equipped service like before either.None of the information was provided in advanced.You paid the same amount of money ,and you only got haf of the orignal service.I booked three nights and was planning to cancelled the second and third night next day in the morning ,as the feeling wasn't really like what i had experienced before,however only one night for refund was allowed ,and they said that's their "limit". I visited this hotel for almost 4 years and even recommended my friends about it when they visited Shanghai,whether to stay or just to visit the restaurant or even a drink, but i dont think the same way anymore. I was very disappointed and surprised by their problem solving and the customer service .
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍👍

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Christine, New York USA

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely green space

Overall I love the URBN, this was my 3rd or 4th time at this hotel. The service in the restaurant/bar area is very slow. The breakfast doesnt seem as good as it used to be. Sunday brunch is great minus the slow service. Food took 45 minutes for an egg on toast. I love the green space at this hotel. Had a problem with the airconditioning in my room. The staff shifted me as soon as they could.
Stayed 5 nights in Jun 2019