The Yangtze Boutique Shanghai5.0 out of 5.0
Recent guest reviews
So I booked this hotel for my two friends travelling in China for the first time (it was also their Wedding Anniversary). Great location- just a couple of steps away from Metro Exit and opposite of Raffles City which is filled with shops and restaurants. Walkable to places such as Bund, Nanjing East Road etc Nice decorations - room can be a little bit bigger for the cost though but all is fine. Two chocolate boxes for my friends for the wedding anniversary:) Ok services and friendly staff. The only complaint I have is the lack of prepayment options. No wechat, alipay or bank transfers for those wishing to pay the rooms upfront and ahead in time. I had to actually go there to pay it in cash which considering how tech savvy China is, this is a tad disappointing.
I loved staying at this hotel whilst on my travels in China. It has lovely decor, very high standard rooms with big comfortable beds and nice touches ranging from fresh roses in the room to luxury slippers, chocolates etc big spacious bathrooms too with bath and separate shower. I would highly recommend this hotel if you want a smaller more personalised stay in Shanghai.
I decided to treat myself to a 4 day stay at the Yangtze Boutique Shanghai because it was so beautiful. I really loved the room, the comfortable bed, the spacious and lovely room, the sumptuous bathroom with a full-sized deep tub and walk-in shower. It was really great.The hotel is very well situated - easy to reach from the metro, close to downtown shopping districts, easy walk from the Bund. The only drawback, however, was the front desk team who need some training on being more polite, more gracious welcoming, and more customer oriented. The doormen, the concierge, and the restaurant staff were all very warm, friendly, helpful, and kind but the front desk staff acted like they were working in a very fast paced McDonald's. The hotel was not busy so there was no excuse for this. Upon checkin, I was informed that I was upgraded which delighted me but that was the last time they spoke to me - just thrusting my key at me and talking to each other and ignoring me. I asked for advice one night around 10pm on where to get food, the front desk clerk laughed and said "Anywhere" - well, most of the restaurants on the pedestrian street were closed at that hour and I wandered trying to find a place. When I checked out at 9:30am on a Sunday morning, there were no other guests in front of me - the staff never asked me how my stay was, if I enjoyed it, or even thanked me - just tossed my bill at me and walked away leaving the doorman to run up to me to help me with my bags. It left a bad taste in my mouth of an otherwise excellent, beautiful, and comfortable hotel.
Wonderful hotel, lovely decor, very high standard. We enjoyed a few nights in shanghai on honeymoon and highly recommend this hotel, we were impressed as soon as walked in the door, amd the rooms are amazing. I particularly enjoyed watching a film while in the bath tub after a day of walking! The hotel has a number of starbucks/costa coffees close by and is a short walk to the main pedestrian shopping street, and about 10-15minute walk to the river. We used the subway, a station is v.close by to see the gardens, circus and to cross the river. Highly recommend a stay here. There are only 9 floors so dont stay here if you want a view, we didnt want a view as we spend most of our time out exploring the city anyway!
The hotel is conveniently located to POIs however fairly limited when it comes to great F&B options. The rooms are spacious and thankfully had a comfy bed which isn't always the case in Asia. Service like others have mentioned is in need of some improvement. Think the English at the front desk needs be improved as she had explained that for my two night stay I only get 1 breakfast when my rate is inclusive of breakfast. The one day I had breakfast, my plates just piled up along with those of other patrons - mind you it wasn't even busy yet as it was still early. This is our preferred business hotel so I will likely return.
We just checked into this hotel and have been very surprised by the state of our room given the high reviews on TripAdvisor. Our room is incredibly small, and the condition of the fixtures and furniture is poor - the desk chair is falling apart and there are mildew stains on the lampshades. If we had not pre-booked for our full stay, we would leave and stay elsewhere as this is not what I'd expect from a hotel of this quality. The building is a charming art deco building and it is in a great location, but the rooms seem to be much in need of an upgrade.
We were only in Shanghai for one night, having travelled from Xi'An to catch a flight back to Kula Lumpur. In order to make the most of this short time, our travel agent had booked us into this hotel, first because of its reputation and second because of its central location. It lived up to its 5* label; the room was exquisitely comfortable with everything one could possibly want in a hotel room, including a fancy toilet with a heated seat (temperature adjustable!) and multiple ablution options! Despite overlooking a busy street, the room was quiet. We had dinner in the hotel's Tang restaurant, which was beautiful, but the experience was somewhat spoiled by the fact that we were the sole occupants. There was an ample choice of Western and Chinese food for breakfast. Surprisingly, relatively few of the front-of-house staff spoke English but all were helpful and friendly. We had time only for a short visit to the Bund; although only 1.5 km from the hotel, we went by taxi (¥15 - under £2) because it was extremely hot that day. Overall, an excellent hotel, ideally located in a busy area of the city.
I was really excited to stay at this hotel, but my overall experience really wasn't great. The rooms themselves were lovely- no complaints there and the location is great too. The service however was subpar and really not in line with what I paid for this hotel. The staff were not helpful at all, often had no idea where tourist attractions were (which ended up wasting a lot of our time), didn't have basic facilities like adaptor plugs and mosquito repellant (which, from my experience, is basically a given in most Asia hotels), when asked if there was more cheese at breakfast (because the stuff that was out was hard and stale), I was told to go to the chef and ask for it myself and when we needed to leave our luggage in the storage room, we had to take it ourselves. It felt like a real effort for the staff to assist us; not really what is expected of a 5* boutique hotel! I think there are better hotels for short stays in Shanghai!
We stayed here a total of five nights when we visited China for our daughter's college graduation. This hotel is perfectly situated right next to People'a Square. There are great restaurants nearby and the hotel itself is lovely. Our room was quiet and well-maintained. We loved loved loved the art deco features of this hotel. We had prepaid for rooms and that was handled appropriately. Everyone working at the hotel was very friendly. The hotel is on a side street and fortunately very little noise.
This hotel is located in the heart of the city. We arrived late at night and the staff at reception were not very welcoming. Our room was amazing. It was spacious, comfortable and fabulously decorated. The staff at breakfast were rude and failed to show us to our table and we had to ask where we could sit. Breakfast was very average. However, the doormen are so friendly and helpful. One member of staff walked around the block with us to help us get a taxi. They were always more than willing to help us with directions and recommendations.
Reviews from Trip Advisor
93% of guests recommend this hotelTotal of 784 reviews