The Seventh Heaven Hotel3.0 out of 5.0
Recent guest reviews
Found this hotel on Tripadvisor. Location is fantastic, right in the niddle of E.Nanjing walking street. Room quite ok. The lifts are very slow. Breakfast included. It is the staff that ruined my stay. Firstly there is not one pamphlett or map in English and once you pay staff don't seem to care about you. There is a restaurant and a cafe/bar near reception in the 7th floor. No common area except the small bar to meet other travellers. The thing about this bar is the woman who staffs it is the rudest oerson i have met in hospitality. Ok we had a language issue but she wouldnt serve me a beer i knew the Chinese name of and was so rude went to the foyer and yelled out for someone to help her. The manager got me a beer. She sat down played on her phone and stared at me on and off. Two nights later i went back she wouldnt serve me again i got a beer from the manager again and she sat down opposite me and just glared! I left but complained about her. I had to take the beer to my room! She was also talking about me to a man in there because i heard her mention my beer. Honestly this is a bar for customers with a barmaid who doesnt even serve you and is so unwelcoming and contemptuous. This was a tough place to be a solo traveller. There is nowhere to chill and relax. It is a very unwelcoming environment. There is a large need for improvement on the hospitality skills of the staff here. I get by everwhere with only a few words of local language exceot here! I have never complained like this before but if i stayed where the staff were welcoming my Shanghai experience would no doubt have been positive not negative. Was so glad to leave.
Very good location, nearby Metro station ( straight connection from the airport) and right on Nanjing Road. Rooms are clean and a very good bed. Breakfast is not that great. I would recommend this hotel for your trip to Shangjai
The best thing about Seventh Heaven, Shanghai has to be its location on Nanjing Road. Not only you have access to the famed shopping street, you are also just 10 walking minutes away from the East Nanjing Road MTR Station. Rooms clean, staff spoke English and helped with getting cabs and changing money for standard rate with no commission. Staff where very polite and attentive and defiantly one of the nicest rooms we stayed in whilst in China the breakfast was also brilliant. Would not hesitate to book again.
It's in the middle of a shopping street and almost everything is close to the hotel! The currency exchange in the hotel was not available for some reasons when we were there but the bank was really close to the hotel. We stayed there for 4 days and loved our stay there. There is a restaurant on site but even if you don't like it, there are plenty of other options in that area. Our room was quite big and the central AC worked perfectly (they have this weird AC system in some of the hotels in China but this one worked properly). There is a free tram service there that can take you close to the Bund. The local train station is also close. If you want to stay in the center of Shanghai and enjoy the busy life, you can definitely check this place out.
I initially booked a 5* hotel but due to the expensive nature of staying/exploring Shanghai I released I was best booking a cheaper hotel and spending more money on activities. I am really glad I did as I saved 50% of my hotel price by switching. I was initially disappointed in the hotel as the exterior was shocking- I now know the upkeep of buildings in and around Shanghai, par the international businesses, is very poor. The room was a deluxe room and had plenty of space. The bed was very comfy (this was a worry) and the shower was powerful enough. The shower curtain was filthy so I never drew the curtain! The wifi worked no problem- just be aware Google is blocked so you have to search via Bing. The room was clean on arrival but do not expect house keeping to clean it at all- they will simply give you new towels and empty the bin. The breakfast was terrible! It is served 7-9.30. On arrival you get given some bread and then you go toast it on the buffet. You may also collect watermelon and cereal. One of the rude waitresses may eventually out their phone down or stop rubbing their face and come over and rudely point at the menu. If you have the Western/English option you will get a sausage that looks like it comes from a jar, a greasy potato cake, beans and some sort of egg. Having said this the hotel is cheap for the area that the breakfast is only an extra. Please be aware there is no tour desk even though it is advertised as having one. My room was 3600RMB which I paid in cash but they held 3900RMB in my account as a deposit! The metro is only a 10 minute walk away- the first time trying to locate it was a tad difficult (you will see 2 Starbucks on your way). Check out is at midday.
The plus of the hotel is undoubtedly its fantastic location in the heart of East Nanjing road, in between two subway stations and right in the middle of the action. Price is ok for what you get, but don't expect much!! Rooms are very outdated, the staff was not the friendliest and breakfast was one of the worst I have ever got...dirty cutlery and food was never refilled in the trays. The hotel reception is on 7th floor and rooms are higher but I didn't have a nice view. There is only one elevator that gets to the top floors and you have to wait a long time any time you need to use it.
Position of the hotel is excellent in the midlle of the walking zone of the Nanjing street. Since it is good positioned all needed amneties are very close, such as banks, metro station, shops, restaurants etc., as well as touristic attractions. Rooms are convenient if you don't have high expectations and need place to sleep and plan to go around the city instead stay in the hotel. Breakfast is bellow expectation for rank of the hotel. Staff tries hard to be helpful but for some of them poor English disables them to be.
Location, location, location!! It's right on the Nanjing East Pedestrian Road, where there's shopping, restaurants right downstairs. There's good variety of local and international chain restaurant. Just diagonally across about 50m from hotel there's food court on the 2nd and 3rd floor where you can get the famous Shanghai dumplings (same restaurant as in Yu Garden) and sheng jie boa, usually short lines so you don't have to endure long queue like in Yu Garden. We took the metro line 2 from Pudong PVG and got off at Nanjing Road Station and walked about 5min to hotel. Breakfast is decent with your choice of main and a buffet of fruit, juice, cereal and congee. Overall a good stay and will come back. We booked early so had a pretty good rate. Bathroom cleanliness needs improvement as there're some black mold on tile joints. Room shows wear and tear but it's clean and comfortable. Unlimited supply of drinking water from mini water fountain in room. Bed is on the hard side but comfy enough. Windows is very old and need replacing but these issues are the same with many hotels in its class in China unless you are staying at an international brand hotel. Wifi is good in my room but friends we travelled with didn't have wifi in theirs and we stayed on the same floor. Air condition is sufficient for the time that we stayed there but if weather gets any hotter it may not be strong enough. If you venture off just to the many side streets of Nanjing road you will see many small eateries. You can try some authentic Shanghai food. Many has large photos of dishes on the walls or on their menu and you can order by photo.
The hotel location is perfect, which is on center of East Nanjing road. Breakfast is included. Hotel room is average. Reception staff speak English which does help a lot to you. They let us check-in early.
- terrible WI-FI connection and some days NO WI-FI completely - very rude, helpless and unprofessional staff - reception and all staff at the hotel do not speak english - DISGUSTING BREAKFAST (the worst breakfast I have ever had) - COLD food every day (cold bacon, cold eggs, cold dumplings, NOT FRESH! - very dirty hotel and rooms - hotel saving on cosmetics and toilet paper - splendid windows and bathroom - no city map in english, only in chinese (Are we at the hotel?)
- Walking distance to The Bund and Nanjing Road Shopping District
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
Located in Downtown Shanghai, The Seventh Heaven Hotel is a leisurely stroll from popular sights such as The Bund and Nanjing Road Shopping District. This 3-star hotel has 59 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a nightclub. It's in central Shanghai and also a short walk from Yu Yuan Garden and Old Chinese City.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Continental breakfast is offered for a fee each morning from 7 AM to 9:30 AM.
The 59 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and coffee makers. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer free toiletries and slippers. Free bottled water, safes, and phones are also standard.
Renovated in 2013, The Seventh Heaven Hotel offers a nightclub, free WiFi in public areas, and a business center. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include coffee/tea in a common area, free newspapers, and a convenience store.
Reviews from Trip Advisor
64% of guests recommend this hotelTotal of 360 reviews