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The Ritz-Carlton Shanghai, Pudong

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Photo gallery for The Ritz-Carlton Shanghai, Pudong

4 restaurants; breakfast, lunch, dinner, and brunch served
Chairman Suite | Bathroom | Separate tub and shower, rainfall showerhead, free toiletries
Pearl Tower View Suite | View from room
Exterior
4 restaurants; breakfast, lunch, dinner, and brunch served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Shanghai IFC, 8 Century Ave, Lujiazui, Pudong, Shanghai, Shanghai, 200120
  • Place, Pudong Riverside Promenade and Park
    ‪3 min walk‬
  • Place, Oriental Pearl Tower
    ‪5 min walk‬
  • Place, Jin Mao Tower
    ‪7 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪56 min drive‬

Room options

View all photos for Club Panoramic Suite

Club Panoramic Suite | 1 bedroom, down comforters, in-room safe, desk

Club Panoramic Suite

  • City view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for City Light View King Room

1 bedroom, down comforters, in-room safe, desk

City Light View King Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Pearl Tower View Suite

Pearl Tower View Suite | 1 bedroom, down comforters, in-room safe, desk

Pearl Tower View Suite

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Tower (View)

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed, Tower (View)

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Carlton Suite

Carlton Suite | 1 bedroom, down comforters, in-room safe, desk

Carlton Suite

  • River view
  • 1130 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Bund View Suite

Premier Bund View Suite | 1 bedroom, down comforters, in-room safe, desk

Premier Bund View Suite

  • River view
  • 1023 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Studio

1 bedroom, down comforters, in-room safe, desk

Club Studio

  • River view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Bund View Twin Room

Club Bund View Twin Room | 1 bedroom, down comforters, in-room safe, desk

Club Bund View Twin Room

  • River view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for City Light View Twin Room

1 bedroom, down comforters, in-room safe, desk

City Light View Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Shanghai Bund View Twin Room

View from room

Shanghai Bund View Twin Room

  • River view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Chairman Suite

1 bedroom, down comforters, in-room safe, desk

Chairman Suite

  • River view
  • 4413 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for The Ritz-Carlton Suite

1 bedroom, down comforters, in-room safe, desk

The Ritz-Carlton Suite

  • River view
  • 4413 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club City Lights View King Room

1 bedroom, down comforters, in-room safe, desk

Club City Lights View King Room

  • City view
  • 534 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club City Lights View Twin Room

1 bedroom, down comforters, in-room safe, desk

Club City Lights View Twin Room

  • City view
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Club Pearl Tower King Room

1 bedroom, down comforters, in-room safe, desk

Club Pearl Tower King Room

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Pearl Tower Twin Room

1 bedroom, down comforters, in-room safe, desk

Club Pearl Tower Twin Room

8.0 out of 10
Very good
(1 review)
  • River view
  • 560 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed, River View

1 bedroom, down comforters, in-room safe, desk

Club Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed, City View (Club)

1 bedroom, down comforters, in-room safe, desk

Club Room, 1 King Bed, City View (Club)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

1 bedroom, down comforters, in-room safe, desk

Deluxe Room

9.6 out of 10
Exceptional
(9 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (View)

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed (View)

  • River view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (View)

Suite, 1 King Bed (View) | 1 bedroom, down comforters, in-room safe, desk

Suite, 1 King Bed (View)

  • River view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Shanghai Bund View King Bed Room

1 bedroom, down comforters, in-room safe, desk

Shanghai Bund View King Bed Room

  • River view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Shanghai

Located in Downtown Shanghai, The Ritz-Carlton Shanghai, Pudong is within a 5-minute walk of Super Brand Mall and within 15 minutes of other popular attractions like Pudong Riverside Promenade and Park. This 285-room, 5-star hotel welcomes guests with 2 indoor pools, 4 restaurants, and a 24-hour gym. Centrally located in Shanghai, the hotel is connected to a shopping center and also a short walk from Jin Mao Tower and Lujiazui Jingting.

What's nearby

  • Pudong Riverside Promenade and Park - 3 min walk - 0.2 miles
  • Oriental Pearl Tower - 5 min walk - 0.3 miles
  • Jin Mao Tower - 7 min walk - 0.4 miles
  • Shanghai Tower - 9 min walk - 0.5 miles
  • The Bund - 14 min walk - 0.8 miles

Getting around

  • Lujiazui Station - 9 min walk
  • Shanghai South Railway Station - 15 min drive
  • Hongqiao International Airport (SHA) - 50 min drive

Restaurants

  • ‪Park Hyatt 87th Floor - ‬2 min walk
  • ‪Grand Hyatt Club - ‬3 min walk
  • ‪Patio Lounge | 天庭 - ‬2 min walk
  • ‪Cloud 9 - ‬3 min walk
  • ‪Meizhou Dongpo - ‬1 min walk

About this property

The Ritz-Carlton Shanghai, Pudong

Guests staying at The Ritz-Carlton Shanghai, Pudong enjoy access to 2 indoor pools, a 24-hour gym, and a sauna. If you drive, self parking is CNY 128 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect to find free WiFi and wired Internet, along with 55-inch LCD TVs. Beds are dressed in pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include espresso makers, free newspapers, and free local calls. Housekeeping is available on request.
2 indoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.

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Jun 22 - Jun 23
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (CNY 128 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CNY 265 for adults and CNY 133 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Aura 大堂酒廊及爵士吧
  • Flair 屋顶餐厅酒吧
  • 意味轩意大利餐厅
  • 金轩中餐厅

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Hot tub
  • Indoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 indoor pools
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 27,297 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 18 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are required to present valid QR health and travel codes at check-in; or, present a certificate of quarantine.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 408.1 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 265 for adults and CNY 133 for children
  • Self parking fee: CNY 128 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.1 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ritz-Carlton Hotel Shanghai Pudong
Ritz-Carlton Shanghai Pudong
Shanghai Pudong Ritz-Carlton
Ritz-Carlton Shanghai Pudong Hotel
The Ritz Carlton Shanghai Pudong
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel
The Ritz-Carlton Shanghai, Pudong Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel Shanghai

Frequently asked questions

Are free cancellation options available at The Ritz-Carlton Shanghai, Pudong?

The Ritz-Carlton Shanghai, Pudong provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at The Ritz-Carlton Shanghai, Pudong?

As of Jun 17, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Shanghai, Pudong on Jun 29, 2026 start from $397, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to The Ritz-Carlton Shanghai, Pudong?

This hotel is situated in Downtown Shanghai within a short 12-minute walk of The Bund and also 8 minutes on foot from Shanghai Tower. You'll also find Nanjing Road Shopping District and People's Square within a short drive.

Is parking available on site at The Ritz-Carlton Shanghai, Pudong?

Yes, parking is offered for CNY 128 per night. Wheelchair-accessible parking is also available for guests.

Is there a spa available at The Ritz-Carlton Shanghai, Pudong?

Spa services at the hotel include massages and facials.

Are there luxury amenities available at The Ritz-Carlton Shanghai, Pudong?

Yes, guests can indulge in luxuries such as 2 indoor pools, a Michelin star restaurant, and massages at this hotel.

Does The Ritz-Carlton Shanghai, Pudong include a casino at the property?

No, The Ritz-Carlton Shanghai, Pudong doesn't have a casino.

Will I find an indoor pool at The Ritz-Carlton Shanghai, Pudong?

Yes, this hotel has 2 indoor pools along with a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

Is The Ritz-Carlton Shanghai, Pudong good for couples?

This riverfront hotel offers plenty of amenities for couples including a Michelin star restaurant, 2 indoor pools, and 2 bars/lounges.

Does The Ritz-Carlton Shanghai, Pudong have a hot tub?

No, but this hotel does have a sauna.

Does The Ritz-Carlton Shanghai, Pudong have a restaurant that serves breakfast?

Yes, The Ritz-Carlton Shanghai, Pudong has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Ritz-Carlton Shanghai, Pudong allow pets to stay for free?

No, pets and service animals aren't allowed at The Ritz-Carlton Shanghai, Pudong.

Does The Ritz-Carlton Shanghai, Pudong have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Ritz-Carlton Shanghai, Pudong?

The closest major airport to The Ritz-Carlton Shanghai, Pudong is Hongqiao International Airport (SHA), which is 13.8 mi away (50 minutes by car). Another top airport is Shanghai Pudong Intl. Airport (PVG), which is located 26 mi away (44-minute drive).

Are there rooms with balconies that I can book at The Ritz-Carlton Shanghai, Pudong?

No, there aren't any guestrooms with balconies at The Ritz-Carlton Shanghai, Pudong.

Does The Ritz-Carlton Shanghai, Pudong have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at The Ritz-Carlton Shanghai, Pudong.

The Ritz-Carlton Shanghai, Pudong Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 472 out of 604 reviews
Rating 8 - Good. 87 out of 604 reviews
Rating 6 - Okay. 25 out of 604 reviews
Rating 4 - Poor. 7 out of 604 reviews
Rating 2 - Terrible. 13 out of 604 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Won-Tek

Liked: Cleanliness, amenities, property conditions & facilities
Our family had a wonderful stay at the Ritz!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel !
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Had an amazing stay!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Randy

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed the venue. Great hotel great view. Staff was fantastic. The club level was very nice.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Randy

Liked: Amenities, property conditions & facilities
The service and staff were excellent. The club lounge was fantastic and the view from the room incredible.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

mansour

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay and nice restaurants
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

VUSAL

Liked: Cleanliness, staff & service, amenities
Fancy
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities
We had an amazing one night stay at The Ritz Carlton, they pulled out all the stops for us, a heart shaped mousse cake to celebrate our honeymoon, rose petals in the room, they opened up a separate room at breakfast so we could have a window view and they even etched our room cards with special messages as a keepsake. Amazing service and very friendly.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel stay I have ever experienced. Check-in, service, cleanliness, facilities were all 5-stars.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I arrived, the check-in process was incredibly smooth. The staff greeted me with genuine warmth and friendly smiles, which made me feel right at home. Their excellent service continued throughout my stay, with everyone going out of their way to make sure I had everything I needed. The hotel itself is a beautiful oasis in the heart of Shanghai. The attention to detail is truly impressive, whether in the stylish rooms or the lovely amenities. I felt pampered at every turn! Unfortunately, I didn’t have enough time to explore all the facilities during my stay, but I’m definitely looking forward to trying them out on my next visit. I highly recommend this hotel to anyone looking for a luxurious stay with a welcoming atmosphere. I’m already looking forward to my next visit!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Qereti

Liked: Cleanliness, amenities, property conditions & facilities
Top
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Savanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and attention to detail was excellent! Well worth every moment we stayed there!
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Res

Liked: Cleanliness, amenities, property conditions & facilities
the staff are very welcoming and professional, the room was also clean
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services 💞
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is a great place with great staff
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

DaoYing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent stay. Top level services, food and views.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

ZHAOWEI

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ritz-Carlton is a great place to stay, quality rooms, friendly staff, fantastic restaurants.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities
The Carlton is nothing but the best!!! Shanghai Ritz Carlton was clean and very friendly. Always a good selection for staying overseas. I love the ritz hotels!! My husband and I had a great experience in Shanghai. The front desk super friendly and helpful!! Crystal was really nice when we checked in and she even send a little cake for my birthday- definitely will come back to Shanghai. Ohhh and you can not miss the FLAIR has the best views!! Now Back home to USA
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yiran

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel ever!
Stayed 1 night in May 2023
Verified

10/10 Excellent

XIAODONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Chen I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful, the view of the Bund and Pearl tower was gorgeous and the amenities in the room were top notch. Had a very enjoyable stay - will come again.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Hwachun

Liked: Cleanliness, staff & service, amenities
Buffet breakfast has great fruit.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ritz Carlton Shanghai, Pudong is pure luxury. Stunning views of the Bund and Oriental Pearl Tower, elegant rooms with floor-to-ceiling windows, and exceptional service made my stay unforgettable. Flair rooftop bar is a must visit for its atmosphere and views. I’d definitely stay here again and recommend it to friends and family
Stayed 1 night in Sep 2025