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The Peninsula Shanghai

5.0 out of 5.0

Recent guest reviews

Impeccable service from start to finish. Hands down the best Peninsula we have ever stayed at, and we have been to several. We had contemplated a few other highly rated properties for our 3 night stay in Shanghai (Mandarin and Ritz Carlton). So glad we picked The Peninsula. Best location. You may not think it matters. Neither did we. But trust me, when you get to Shanghai, you will realize quickly, that it does, and can really make a huge difference with ease moving around the city. We were traveling with our two teenage kids, and had two adjoining rooms facing the Bund. Large, beautifully appointed and the views were epic. Postcard perfect. These rooms are totally worth the hype, and the price tag. Yup..they really are. The decor is a great blend of East meets West, and the past, present and even the future. The walk in closets/dressing rooms are awesome. I mean...awesome. Had a nail dryer built into the vanity in the dressing room. Didn’t use it. But, definitely caught my eye. I have seen and experienced some interesting bells and whistles at some incredible hotels throughout the world. This was a new one. Every afternoon, new petit fours awaited us. Each a work of art, and each beyond delicious. If you need anything from housekeeping, whatever it is, will arrive before you hang up the phone. Danny and Sally at the concierge desk, are wonderful. They are like two jeanies in a bottle. Anything you want to do, anything you want to see, anywhere you want to go....they make it happen. They have all the secret numbers and connections. The highlight for us, was the private guide Danny arranged for our 3 day stay. Jesse was hands down, one of the absolute best tour guides we have ever had, anywhere. If you can get her....she is a sure thing. Honestly, the Peninsula in Shanghai is a treat. It really is. From the moment you arrive to the moment you does not get any better.

I thought the hotel room was lovely. I preferred the rooms that had a view of the bundt. My only disappointment was the food - while the buffet breakfast was good our dinners/snacks were mediocre at best; whether we ate in the bar area, the renowned chinese restaurant or room service - we were disappointed. A hotel of this quality should be able to maintain the quality of its food. I am sure that it will be improved.

This was my first time staying in a Peninsula hotel and I was blown away - so were my parents. It seems to be a general theme in China, that hotels are a star above the grade they would hold elsewhere in the world. If a waterside view is important to you, remember to request it at the time of booking.

It is an excellent stay at peninsula hotel, Jason from reception gave us a very quiet room 830. Great bedroom with comfortable bed and sheets. The dressing room is very big, and bathroom is perfect. The breakfast is wonderful, all hot foods are serviced by order with both Western and Asian tastes. There is a big and beautiful Christmas tree in the restaurant, it is amazing. The peninsula hotel is your best choice in Shanghai.

The was very nice stay at the peninsula great hotel with excellent service and food. The view of my room was amazing room 1013 great space clean I got fruit basket and fresh flowers all complements of the hotel. Very helpful people. Great bedroom, shower was nice too and the bed was very comfortable with nice sheets and soft pillows. Thanks everyone for your the best service ever.

Huge fan of the decor in the rooms, very tastefully colored and arranged. Service in the lobby restaurant for breakfast was impeccable and accommodating. Location couldn't be better given the view of the bund from upstairs bund. Do not stay in Pudong side.

It's very hard to find anything to fault in this hotel. The rooms are impeccable, the bed comfortable, the dressing room perfect and the bathroom has everything a girl could need - great lighting, loads of space for makeup, fluffy towels, two types of dressing gown...I could go on! Breakfast is served in the lobby effectively but it is fabulously cooked and caters to both Western and Asian tastes. The decor is tasteful and the bar in the roof deck affords one of the best views in Shanghai. A perfect 5.

The Peninsula Shanghai was fabulous! We had a room with an absolutely gorgeous view of the harbor and Shanghai skyline and it had a wonderful bathroom with 2 sinks and nice dressing area. I also highly recommend doing their Michelin Culinary Journey where you eat at both Sir Elly's and Yi Long Court as part of a multi course wine paired meal. We did this with another couple and all found it to be wonderful food and well paired wines. They also have a nice al a carte breakfast paired with a buffet of continental breakfast items.

Top notch!!! I spend 90 days per year in hotels, usually at this level, so I think my judgement is very reliable. This hotel is 100% upto Peninsula standard, which is above average 5 stars hotel. We emailed the hotel to do some bookings for us and they did it wonderfully. Upon our arrival, we were greeted professionally. The service was in excellent standard until the day we left. As we left early around 5.45 am, we asked for a packed breakfast and they did it wonderfully. You should try it! We will come back for sure.

The Peninsula Shanghai is definitely the place to stay in Shanghai, at least if you’re there as a tourist. The location along the Bund offers spectacular views, great people-watching and a fun, convenient location to explore the city. The service is excellent: rooms are unobtrusively cleaned while you’re at breakfast and turned down while you’re at dinner. Once, when I requested a robe (for purchase) at the front desk, it was magically delivered to the room faster than I could get back to the room myself. The lobby breakfast offers excellent Western and Chinese selections (homemade yogurt, flaky croissant and good soup dumplings), as well as prompt and friendly service. The rooms are luxurious, spacious and amazingly high tech. Most impressive, it is possible to get a complete blackout effect, which helps with jet lag. The shades can be closed (at your option) so that no light penetrates, and all artificial lights (from phone and wall panels and even the little red infrared light on the TV) will blackout. Sets of sliding doors can be closed so that the bathroom can be left with a low light at night without illuminating the bedroom. There is a fancy Nespresso machine with complimentary tea and coffee in every room, plush slippers, two different robe options, a very large walk-in dressing room, plenty of conveniently placed plugs, excellent lighting and two TVs in the room. The hotel includes a beautiful and very large (25 meter) pool, an excellent sauna and nice changing rooms. In every respect, this hotel has thought things out extremely well and offers a wonderful experience. The hotel’s Chinese restaurant is also very good, and worth eating at. Thank you, Peninsula!

32 Zhongshan Dong Yi Road Shanghai Shanghai

Hotel highlights

  • Walking distance to The Bund and Pudong Riverside Promenade and Park
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Shanghai, The Peninsula Shanghai is a leisurely stroll from popular sights such as The Bund and Pudong Riverside Promenade and Park. This 5-star hotel welcomes guests with 235 rooms and conveniences like an indoor pool, free in-room WiFi, and a fitness center. Located centrally in Shanghai, it's also close to Jing An Temple and Nanjing Road Shopping District.


This hotel is home to 5 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop. Start each morning off right with buffet breakfast served for a fee.


All 235 rooms feature iPod docks, minibars, and coffee makers. Guests can expect free WiFi and wired Internet, along with 46-inch TVs and DVD players. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Free newspapers, free long-distance calls, and free local calls are also standard.

Property features

Guests staying at The Peninsula Shanghai enjoy an indoor pool, a fitness center, and free WiFi in public areas. There's limited parking, and an airport shuttle during limited hours for CNY 3300 per vehicle roundtrip. The 24-hour front desk has staff always at the ready. Other amenities at this luxury hotel include conference space and wedding services.

Room options

Superior Room

King 1 | Sleeps 3

Deluxe Room, Garden View

King 1 | Sleeps 3

Deluxe Room, River View

King 1 | Sleeps 3

Grand Deluxe, Room, River View

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

92% of guests recommend this hotel

Total of 1225 reviews