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The Peninsula Shanghai

5.0 out of 5.0

Recent guest reviews

Peninsula has the best view of the bund out of Waldorf and Peace Hotel. It’s also the most luxurious hotel in Shanghai in my experience. So we were satisfied in that front. However the breakfast was a such huge disappointment. First of all, there was no hot food buffet( which perhaps a different kind of service) as you had to order individual meals from the menu. However the waiting time for our food was around 40 minutes which is a such waste of time as we just wanted to have food and leave. Also the guy who served us breakfast didn’t really want to be there and came across dismissive. This is not the service you would expect from a 5 star hotel. The service at Peninsula is not a homely and relaxing to what you would get from Ritz Carlton and Peace hotel for example. Here the service is more like a professional environment where you are just told what you are ask rather than taking initiatives. We preferred the service at Ritz to here. If you are careful about what you spent, then you should avoid having things from here as a half a pint of beer will set you back £10 and portion of chips set you back to £8. However we you are willing throw money, then this is not an issue. We had diner at Sir Ell?The food was okay at best and the restaurant did not offer any great views )Shangri-La and Ritz have restaurants with better view). Given that food was okay( same quality you would get from a gastropub in the U.K. for £30 per person), offered no views of Shanghai skyline and it was around £130 for two people, it was a waste of money.

I am really surprised as I am a client of peninsula Beijing, unfortunately here it is another history, rooms very little, lot of smelly moquette and room totally far from a luxury status a part from the price fully compliant. It is very late now to change hotel but for sure tomorrow morning or Peninsula Shangai begins serious changing this ridiculous room otherwise I will for sure to another hotel, any way far from the peninsula standard I used to

The + : - Excellent Location on the Bund and walking distance to Shops, restaurants and more - The Rooms are very good with a walk-in closets - Great & Friendly Service from all departments of the hotel - Very helpful Concierge (even helped with buying the SIM Card and the activation) - Very good Quality of food both for the breakfast and in room dining The Negatives - : - A/C not cooling well - Check in procederes and receptionist at the time of check in below expectation This Hotel is Highly recommended for anyone visiting Shanghai.

This hotel is a first class hotel with a perfect location on The Bund. The service is 5 star as are the rooms. It is within walking distance of The Bund, Nanjing Rd. Old Town Shanghai and the pedestrian tunnel to Pudong. It is the only hotel we stay at when we are in Shanghai.

We had a wonderful 3 nights stay at the beautiful Peninsula in Shanghai in March 2018. Everything was perfect, rooms were spacious and beautifully designed, the swimming pool is a magical escape after a busy day in the city. The hotel is moments away from the best restaurants in Shanghai and buzzing night life - walking distance. Their rooftop bar was closed during my stay. Most of all, the team - staff and management deserve 5 stars all the way. I cannot wait to return.

We had a deluxe river view room and it was simply perfect. The décor, furnishings, blinds that kept out the light and glazing the noise, gave for a very good night's sleep. Of course the view is spectacular but the thing that makes the hotel so special is the feeling it gives guests of being cossetted. Few hotels that we have been to manage to achieve this. We had had to contact the concierge a few times before our arrival and always received a prompt and helpful response. Re restaurants in Shanghai. We had great meal at Mercato, ate very well at Forever Heaven and had a disappointing (and very expensive) one at M on the Bund. For a tour of the Jewish area (which would be of interest to anyone who wanted to know the history of Shanghai) we would recommend Dvir Bar-Gal of Dvir is a terrific guide who has a real passion for the city. His colleague also does a first class tour of the French area. Shanghai amazing, staying at the Peninsula made it even more so.

The shanghai peninsula is a great five star hotel that has good room river views on the bund, aka Shanghai’s famous skyline view. The rooms are quite modern and clean. I loved the fact that the dressing room is considerably wide as well, for a normal room. The bathroom is relatively good-sized as well. The hoteliers there also so friendly, when we explained our issue they were quickly able to deal with our situation. Furthermore, we were glad as they upgraded one of our rooms to a bigger one. What interested me more is that rooms come with nail dryers and some come with wireless phone chargers for phones. As for the breakfast, it was not very satisfying in my opinion. They have few fruits and pastry options in the buffet as well as some dishes you can order from the menu like, omelettes, pancake, etc, but the taste of the food is quite inadequate from a five star hotel. Location-wise, the hotel is on the bund which has a nice view, but it does not have any metro/subway station near to it. So, either you got to walk or grab a cab. Nanjing east is about 10 minutes walk. For other destinations, I advise to take them through a taxi as they may consume time walking. One notice I’d like to mention is that the hotel is a nonsmoking hotel but the smell of cigarettes was quite evident at minimal times. The hotel puts a lot of notifications about not to smoke, but I guess some guests, maybe the Chinese, tend to ignore them.

This was my first time to stayed in peninsula hotel& peninsula group hotel. Its 5 stars with prefect concept building elegant... i loved it. Design room interior make me comfortable for staying in the room.

We stopped in Shanghai for 3 nights on our way to Sydney . The hotel was very impressive . They had thought of everything . We travelled with 2 young children and the staff made everything very easy . The rooms were even equipped with two little robes and 2 pairs of little slippers! We are at 3 of the restaurants and the food was fantastic . We had the river views and this was spectacular at night . The location was great as it was a walk able distance to shops and restaurants . Will definately visit again .

The Peninsula with its world class establishments in 10 major cities is a definitive assurance of quality! The high tea is accompanied by violins and the spa treatments and products are immaculate. Try the rooftop lounge for immense views of Pudong as well as unforgettably romantic times! I have visited numerous times during my base in Shanghai (2013-2015).

32 Zhongshan Dong Yi Road Shanghai Shanghai

Hotel highlights

  • Walking distance to The Bund and Pudong Riverside Promenade and Park
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Shanghai, The Peninsula Shanghai is a leisurely stroll from popular sights such as The Bund and Pudong Riverside Promenade and Park. This 5-star hotel welcomes guests with 235 rooms and conveniences like an indoor pool, free in-room WiFi, and a fitness center. Located centrally in Shanghai, it's also close to Jing An Temple and Nanjing Road Shopping District.


This hotel is home to 5 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop. Start each morning off right with buffet breakfast served for a fee.


All 235 rooms feature iPod docks, minibars, and coffee makers. Guests can expect free WiFi and wired Internet, along with 46-inch TVs and DVD players. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Free newspapers, free long-distance calls, and free local calls are also standard.

Property features

Guests staying at The Peninsula Shanghai enjoy an indoor pool, a fitness center, and free WiFi in public areas. There's limited parking, and an airport shuttle during limited hours for CNY 3300 per vehicle roundtrip. The 24-hour front desk has staff always at the ready. Other amenities at this luxury hotel include conference space and wedding services.

Reviews from Trip Advisor

Trip Advisor aggregated rating

92.0% of guests recommend this hotel

Total of 1256 reviews