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The Langham, Shanghai, Xintiandi

5.0 out of 5.0

Recent guest reviews

Cannot explain how disappointed we are this time we stayed at langham Shanghai. I have been staying here for the last 3-4 years each time we visit Shanghai. We visit Shanghai twice a year and each time we would stay at least 4-7 nights. The location is superb. Close to everything but bear in mind since it's in the luxurious location most the restaurants and stuff are more expensive. It's extremely hard to hail a taxi this time I visit and I have asked for help at the hotel. No help! One word from them, it's hard to get taxi. That's all I got from them. So disappointed. I requested front desk to reserve a taxi at 5am to airport. No body called my room to let me know the taxi has arrived. I went down and checked out and asked for my taxi. The front desk was maybe still in dreaming mood, and said I will call for u now. Are u kidding me? I got mad and she tried to explain without feeling sorry. I told her to stop explaining. I walked away mad and sooo disappointed at langham shanghai this time.

We were upgraded to a junior suite as the twin bed room requested in the booking was not available

we enjoyed a first class stay. the staff could not have been more professional, helpful and respectful. The hotel is beautiful and has an elegant, European feel.

A truly amazing hotel located in a very western friendly part of the city. Restaurants, bars and boutique shops in the area attract a very cosmopolitan crowd. We stayed in a Club Level room where the service and amenities were exceptional. Breakfast, tea service, hors d'oeuvres, and cocktails are well worth the club room upgrade. The exercise area is a little small for a hotel this size but it never seemed to be an issue. Overall, this is one of the best hotels I have visited anywhere in the world.

Stayed in a club room with access to the club level. Buffet in the evening could pass for a light, healthy dinner. A gem in Shanghai.

Excellent location! Very comfortable room, I didn't want to check out. P.S. The staffs are extremely nice and helpful too

Unquestionably this hotel has the best location in Shanghai. Across the street from Xintiandi, with its myriad restaurants and bars, great shopping at its doorsteps and surrounding area, one block from the metro, and plenty of cabs at all times of the day or night. There's a neat little park a block way, which is great for a walk after a meal. Last but not least, the rooms and amenities are 5 star in every respect, and most of the staff speak English and are eager to be helpful. All in all, a great stay and definitely coming back.

This is the 2nd time to stay at Langham. It was also a great experience close to Xintiandi area. I will stay next time also.

good location plus betiful view of huai hai rd. I enjoied every moment of stay in Longham place.

conveniente location and good view from the room,staff was alright.

Rooms were wonderful and the staff were extremely courteous. It's right across the street from Xintiandi plaza where there's a huge selection of bars, restaurants and shops. Also within walking distance are a number of malls with high-end shops and nice restaurants. The breakfast buffet at the hotel is quite expensive. Afternoon tea and danish package is nice, but need reservation to sit at one of the sofas.

from the location to all the helpful staff it was a perfect experience. Everyone tried very hard. When we called room service and asked for a bandaid, it was brought within 2 minutes. When I return to Shanghai, I will definitely stay at the hotel again.

Guest reviews for The Langham

Everyone (2) Business (4) Couples (4) Family (1) Friends (1)
3

the service has been down the drain

Everyone

Cannot explain how disappointed we are this time we stayed at langham Shanghai. I have been staying here for the last 3-4 years each time we visit Shanghai. We visit Shanghai twice a year and each time we would stay at least 4-7 nights. The location is superb. Close to everything but bear in mind since it's in the luxurious location most the restaurants and stuff are more expensive. It's extremely hard to hail a taxi this time I visit and I have asked for help at the hotel. No help! One word from them, it's hard to get taxi. That's all I got from them. So disappointed. I requested front desk to reserve a taxi at 5am to airport. No body called my room to let me know the taxi has arrived. I went down and checked out and asked for my taxi. The front desk was maybe still in dreaming mood, and said I will call for u now. Are u kidding me? I got mad and she tried to explain without feeling sorry. I told her to stop explaining. I walked away mad and sooo disappointed at langham shanghai this time.

By on Jan 26, 2017

4

good location close to restaurants, shops

Everyone

We were upgraded to a junior suite as the twin bed room requested in the booking was not available

By , from Jakarta, Indonesia on Nov 25, 2016

5
BusinessTravelers

we enjoyed a first class stay. the staff could not have been more professional, helpful and respectful. The hotel is beautiful and has an elegant, European feel.

By on Aug 31, 2016

5

5 star shanghai experience

BusinessTravelers

A truly amazing hotel located in a very western friendly part of the city. Restaurants, bars and boutique shops in the area attract a very cosmopolitan crowd. We stayed in a Club Level room where the service and amenities were exceptional. Breakfast, tea service, hors d'oeuvres, and cocktails are well worth the club room upgrade. The exercise area is a little small for a hotel this size but it never seemed to be an issue. Overall, this is one of the best hotels I have visited anywhere in the world.

By on Nov 10, 2015

5

pinnacle of luxury

Families

Stayed in a club room with access to the club level. Buffet in the evening could pass for a light, healthy dinner. A gem in Shanghai.

By on Jul 9, 2015

5

awesome trip

GetawayWithFriends

Excellent location! Very comfortable room, I didn't want to check out. P.S. The staffs are extremely nice and helpful too

By on Jan 15, 2015

5

best location in shanghai

Couples

Unquestionably this hotel has the best location in Shanghai. Across the street from Xintiandi, with its myriad restaurants and bars, great shopping at its doorsteps and surrounding area, one block from the metro, and plenty of cabs at all times of the day or night. There's a neat little park a block way, which is great for a walk after a meal. Last but not least, the rooms and amenities are 5 star in every respect, and most of the staff speak English and are eager to be helpful. All in all, a great stay and definitely coming back.

By on Dec 7, 2014

5

staying at xintiandi

BusinessTravelers

This is the 2nd time to stay at Langham. It was also a great experience close to Xintiandi area. I will stay next time also.

By on Oct 4, 2014

5

best stay ever

Couples

good location plus betiful view of huai hai rd. I enjoied every moment of stay in Longham place.

By on Jan 15, 2014

4

langham stay

BusinessTravelers

conveniente location and good view from the room,staff was alright.

By on Jan 6, 2014