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The Hongta Hotel, a Luxury Collection Hotel, Shanghai

5.0 out of 5.0

Recent guest reviews

It says the hotel is non-smoking. You smell cigarettes throughout the whole hotel, specially in your rooms and today in the 39th floor restaurant. Also, very bad reception when checking in at night, if she was tired, believe me, I was tired too from a long flight.

Hongta Hotel is a well-known 5 stars hotel in the Pudong Century Avenue area that is roughly an hour away from PVG airport and 40 minutes away from Hongqiao Train Station/Airport by taxi (without traffic). There are multiple subway lines that runs nearby, line 2 , 4, 6, and 9, within 10 minutes’ walk. There are many shopping area and restaurants within walking distance, but they mostly close down before 10 pm. The hotel has a grand entrance and lobby, the front desk staff speaks decent English with good service. We were grateful to be placed on the 39th floor (almost the top floor) with a good view of the financial district but unfortunately only a partial view of the Oriental Pearl Tower. We book a Deluxe Twin room with two full beds which can allow a maximum of three people, but the full beds are slightly tight for two people on it. Our table lamp didn’t work; it wasn’t plugged in and the plug is of a special shape and neither us nor the employee could find the socket for it. Other than that the room is clean, spacious, and nicely decorated with a HUGE bathroom. I believe there is a pool and even a tennis court IN the hotel but we didn’t have time to visit. Breakfast buffet was included in the room rates and was located on the first floor with good selections of food and tastes decent. The service in the dining hall is slightly subpar compared to other areas. We dined for long hours and towards the end we felt slightly rushed when the staff kept coming around us to pick up our plates and utensils at a higher than usual frequency. Check out was quick and painless. The front desk staff even politely stop people from cutting into the line in front of me; small gesture but gave me an overwhelmingly positive experience. Doorman was very helpful giving us directions and helping with taxi arrangements. Overall a very solid hotel in a central location and well worth the price paid. Will definitely stay here again!

Stayed here on two separate visits. POSITIVES Large, clean room with very comfortable bed Large, well appointed bathroom Nice breakfast buffet selection Great location NEGATIVES Stains on the chairs in both guestrooms really quite disgusting Poor plumbing.. You'll be fighting hot vs. cold water with other guests. Scorching hot one second and cold another Despite going to breakfast right at 6:30am opening, hot food already quite cold Poor English of front desk and concierge. Old style electrical outlets in room, most of which were broken. Hard to charge devices. The top floor restaurant (Daniel's) was terrible. Seafood dinner smelled like a sewer. Our entire table could not finish their meals. Avoid the top floor restaurant. However, I'd return again due to size of room and bathroom and comfy beds.

This hotel is very nice. Rooms are specious, tidy and with all amenities. Very Confirm bed. Hotel staff is very polite and keen to help. Onsite restaurant staff is also very helping. It is near by 2 metro stations. only walking distance. I would highly recommend this hotel.

I like the Hongta Hotel best in Shanghai. As the oldiest 5 Star Hotel in Shanghai it still has maintained his Charme that I miss in many of this new 5 Star Hotels in the World. The Service is still on a high level and the rooms are comfortable and kleen. Perhaps the technical installations are not the newest ones, but it has all you need. Another positive aspect is, that you can find around the Hotel everything you need (Pharmacy, Supermarket, Restaurants etc.) 2 Metro stations are within 500m of the Hotel). Spa, a good Gym and a pool are available. I like this Hotel.

Comfort room nice view, great breakfast staff was friendly and helpful.bathroom was more luxurious than the room and the bird eye view of the city was amazing.we asked butler service, coffee is good but wait for a long time.

Stayed only for a day...wish could stay more as rooms are exquisite and beautifully furnished..has Bose system in rooms..batharea is beautifully done and big...has all amenities you can ask for..good breakfast with English selection...more of a business hotel though..near to metro (5-7 mts walk) makes it convenient ..

I have been staying there every time I am visiting Shanghai. Breakfast is very good as well as the room service. Very well equipped gym. There is also a pool, but didn't have a chance to visit there. Location in the middle of Shanghai with supermarkets and banks close by. About one hour from Pu Dong Airport

I stay at this hotel when I'm in Shanghai due to the location to my office. It's a nice hotel with a large lobby and large rooms. The bar is small so if you want to have drinks with business associates it's not the best place. Rooms are large and well appointed. The bathroom is beautiful with granite and marble. The air-conditioners do not work well. The carpet needs to be replaced. There are stains in almost all of the rooms. There is good water pressure and plenty of hot water. Room service is not bad and not terribly expensive. The restaurants are very expensive and overpriced. You're much better off to walk down the street and to a local restaurant. For a hotel with a lot of international travelers the English is very poor. Very few of the front desk staff speaking English and cannot answer basic questions. Trying to ask for a cup of hot water at breakfast yields no results. Breakfast buffet is not bad. There's an egg station that will fix any type of Dixie like. And a noodle station as well. There are not a lot of other options for Americans. Lots of fruit and salads but I avoid those when traveling in Asia. Overall not a bad hotel. I'd really like them to replace the carpet and upgrade the English levels of the staff.

You can see why this has been a SPG Luxury Collection hotel. There are certainly signs of previous grandeur but it needs a bit of a touch-up at this point. Received a complimentary upgrade to a suite, as well as breakfast buffet access for our entire group. Very much appreciated. The hotel is about a 10 minute walk to the nearest subway station in Shanghai's excellent network. There are several excellent neighborhood restaurants across the street from the hotel, which were MUCH better in quality than anything around the Bund area.

889 Dong Fang Road Shanghai Shanghai

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • Fitness center

Located in Pudong within 2 miles (3 km) of Jin Mao Tower, The Hongta Hotel, a Luxury Collection Hotel, Shanghai is within a few miles (5 km) of other popular sights such as Oriental Pearl Tower. This 5-star hotel has 328 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. The Bund and Old Chinese City are also nearby.


In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM.


All of The Hongta Hotel, a Luxury Collection Hotel, Shanghai's 328 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and coffee makers. Guests can enjoy satellite TV and stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Free newspapers, free bottled water, and laptop-compatible safes are other standard amenities.

Property features

At The Hongta Hotel, a Luxury Collection Hotel, Shanghai, guests enjoy an indoor pool, a fitness center, and a sauna. For transportation, you can make use of an airport shuttle (available 24 hours) for CNY 680 per vehicle one way, as well as limo/town car service. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, 11 meeting rooms, and conference space.

Room options

Executive Room

King 1 | Sleeps 3

Deluxe Suite

King 1 | Full 2 | Sleeps 3

Superior Room

King 1 | Full 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 714 reviews