See all properties

Sofitel Shanghai Hongqiao

5.0 star property

Choose dates to view prices

Photo gallery for Sofitel Shanghai Hongqiao

Terrace/patio
Exterior
A grand hotel with classical architecture, a well-maintained garden, and a wet street reflecting lights.
Concierge desk
Club Suite, 1 King Bed, Club Lounge Access (Prestige) | Living area | 48-inch LCD TV with satellite channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi

Explore the area

View in a map
No 666 Taihong Road Minhang Dist., Shanghai, Shanghai, 201107
  • Place, Hongqiao Tiandi
    ‪4 min drive‬
  • Place, National Exhibition and Convention Center
    ‪5 min drive‬
  • Place, Former French Concession
    ‪23 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪74 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Luxury Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 2 Twin Beds

A hotel room with a large bed, a desk, a chair, a television, and a bathroom visible through an open door.

Luxury Room, 2 Twin Beds

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Suite, 1 King Bed, Club Lounge Access (Prestige)

Club Suite, 1 King Bed, Club Lounge Access (Prestige) | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Club Suite, 1 King Bed, Club Lounge Access (Prestige)

  • City view
  • 1216 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with a large bed, a desk, a chair, a dresser, and a view of buildings through a window.

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Club Lounge Access

Superior Room, 1 King Bed, Club Lounge Access | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Superior Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, Club Lounge Access

A hotel room with a large bed, a desk, a chair, a dresser, and a view of buildings through a window.

Superior Room, 2 Twin Beds, Club Lounge Access

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Junior Suite, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

You may also like

Ad
Front of property

Artyzen Habitat Hongqiao Shanghai

Hongqiao
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 482 reviews
$65 nightly
The price is $69
Jun 28 - Jun 29
Total with taxes and fees
Artyzen Habitat Hongqiao Shanghai

About the neighborhood

Shanghai

Located in Minhang, Sofitel Shanghai Hongqiao is 2.1 mi (3.3 km) from National Exhibition and Convention Center and within a 15-minute drive of other popular attractions like Zhongshan Park. This 350-room, 5-star hotel has 3 restaurants along with conveniences like a full-service spa and an indoor pool. It's connected to the convention center in central Shanghai, and a short drive from Hongqiao Tiandi and Lingkong SOHO.

What's nearby

  • Hongqiao Tiandi - 4 min drive - 1.8 miles
  • National Exhibition and Convention Center - 5 min drive - 1.9 miles
  • Former French Concession - 23 min drive - 11.5 miles
  • Jing'an Temple - 24 min drive - 12.4 miles
  • West Nanjing Road - 25 min drive - 12.4 miles

Getting around

  • Zhuguang Road Station - 4 min drive
  • Nanxiang North Railway Station - 11 min drive
  • Hongqiao International Airport (SHA) - 14 min drive

Restaurants

  • ‪Bourbon Cookhouse - ‬2 min drive
  • ‪Pacific Coffee - ‬3 min drive
  • ‪明阁 Ming Court - ‬2 min drive
  • ‪霸王茶姬 - ‬20 min walk
  • ‪章吴记 - ‬2 min drive

About this property

Sofitel Shanghai Hongqiao

Guests of Sofitel Shanghai Hongqiao enjoy a full-service spa, an indoor pool, and a children's pool. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
48-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Select Comfort beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Sitting areas, minibars, and coffee makers are other standard amenities. Change of towels is available on request.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Yan Spa. Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Similar properties

2 bars/lounges, poolside bar
Cordis Shanghai Hongqiao
Minhang
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 357 reviews
$90 nightly
The price is $97
Jun 28 - Jun 29
Total with taxes and fees
Cordis Shanghai Hongqiao

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 8:30 AM to 9:30 PM on request
  • Free secured, covered self parking on site
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 198 for adults and CNY 99 for children
  • 2 bars/lounges
  • 3 restaurants
  • Couples/private dining

Restaurants on site

  • Kweezeen
  • Le Chinois
  • Takara

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Terrace
  • Vegetable garden

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height view port in door
  • No elevator
  • Portable shower seat
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 49 percent of room rate

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 17 2026 to June 3 2026 (dates subject to change):
  • Swimming pool
The following facilities are closed on Lunar New Year and New Year's Eve:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CNY 300 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 49 percent of room rate (subject to availability)
  • Rollaway bed fee: CNY 300 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • Parking has height restrictions.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Sofitel Shanghai Hongqiao Hotel
Sofitel Shanghai Hongqiao Hotel
Hotel Sofitel Shanghai Hongqiao Shanghai
Shanghai Sofitel Shanghai Hongqiao Hotel
Hotel Sofitel Shanghai Hongqiao
Sofitel Shanghai Hongqiao Shanghai
Sofitel Shanghai Hongqiao (opening September 2016)
Sofitel Hotel
Sofitel
Sofitel Shanghai Hongqiao
Sofitel Shanghai Hongqiao Hotel
Sofitel Shanghai Hongqiao Shanghai
Sofitel Shanghai Hongqiao Hotel Shanghai

Frequently asked questions

Is a free cancellation option available at Sofitel Shanghai Hongqiao?

Sofitel Shanghai Hongqiao provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sofitel Shanghai Hongqiao?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Sofitel Shanghai Hongqiao on Jul 26, 2026 start from $89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Sofitel Shanghai Hongqiao?

This hotel is situated in Minhang, close to Hongqiao Tiandi, LEGOLAND® Discovery Center, and Shanghai Zoo. You'll also find Qibao Old Street and Hongqiao Int'l Pearl City nearby.

Is there parking available at Sofitel Shanghai Hongqiao?

Yes, secured self parking is offered for free at the hotel. Though parking is limited parking, an electric car charging station and bicycle parking are also available.

Is a spa located at Sofitel Shanghai Hongqiao?

Yan Spa is the hotel's full-service spa and services include massages.

Does Sofitel Shanghai Hongqiao have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, 3 restaurants, and a full-service spa at this hotel.

Does Sofitel Shanghai Hongqiao have a casino at the property?

No, Sofitel Shanghai Hongqiao doesn't have a casino.

Is there an indoor pool at Sofitel Shanghai Hongqiao?

Yes, this hotel has an indoor pool along with a hot tub. Note though that pool facilities will be unavailable from May 17 2026 until June 3 2026 (subject to change).

What amenities will couples enjoy at Sofitel Shanghai Hongqiao?

This riverfront hotel offers plenty of amenities for couples including 3 restaurants, an indoor pool, and couples/private dining.

Are there hot tubs at Sofitel Shanghai Hongqiao?

No, but this hotel does have a steam room.

Does Sofitel Shanghai Hongqiao have a restaurant that serves breakfast?

Yes, Sofitel Shanghai Hongqiao has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sofitel Shanghai Hongqiao allow pets to stay free of charge?

No, pets aren't allowed at Sofitel Shanghai Hongqiao though service animals are welcome.

Are there connecting rooms at Sofitel Shanghai Hongqiao?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to Sofitel Shanghai Hongqiao?

The closest major airport to Sofitel Shanghai Hongqiao is Hongqiao International Airport (SHA), which is 3.5 mi away (14 minutes by car).

Are there rooms with balconies at Sofitel Shanghai Hongqiao?

No, you won't find guestrooms with balconies at Sofitel Shanghai Hongqiao.

Does Sofitel Shanghai Hongqiao offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Sofitel Shanghai Hongqiao.

Sofitel Shanghai Hongqiao Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 189 out of 326 reviews
Rating 8 - Good. 97 out of 326 reviews
Rating 6 - Okay. 17 out of 326 reviews
Rating 4 - Poor. 9 out of 326 reviews
Rating 2 - Terrible. 14 out of 326 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like the hotel, classy
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Vinodh

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Clean and large room, friendly staff, good amenities and loved the Bfast buffet. Everything was comfortable and well maintained. Would definitely stay again.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and great Chinese restaurant.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ching han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great luxurious hotel nearby the convention center, airport and train station. Even the room’s deco looks slightly dated but all keeping in a good conditions.
Nice bathtub
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jonghoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, property conditions & facilities
Very good except concierge who was slow in ordering a taxi
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Zhen Liang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice , beautiful and quiet hotel.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and comfortable hotel.

Fantastic stay. Beautiful facilities, unbelievably comfortable room and bed. Large gym which I made significant use of. The hosts were friendly and helpful. Highly recommended.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good service
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Ligen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a little far from everything but a really fancy place to stay!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magolalena at the lounge was helpful. Wiktoria at the bar was very friendly and kind throughout my stay. Room needs some update.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

PANAGIOTIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, Well-Managed Hotel with Solid Service A very good experience at the Sofitel Hongqiao. The staff were kind and made a noticeable effort to be helpful, which I valued. This positive atmosphere is a clear reflection of good management and training. The hotel's design is the real standout—the spaces are beautifully decorated, from the grand entrance to the rooms. The high-quality materials give a strong sense of luxury. My stay was enjoyable and the environment definitely elevated my business trip into a more relaxing experience.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Aphirak

Liked: Cleanliness, staff & service, amenities
The staff are very good, giving advice and communicating at a good level. The bedroom is big and comfortable, but cleaning is not much, maybe because the staff do not dare to touch the customers. There is a shuttle bus service to the airport, to the exhibition building, and help when I have a problem with losing my phone on the taxi and helping to coordinate very well. Full 10, I give 100. The only downside is that this area is very far from the subway, making travel not very convenient.
Stayed 10 nights in Oct 2025
Verified

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Amazing service, particularly the 2 Spanish girls (Noelia and Raquel) who help international travellers with the language! They made our stay even better!!
Stayed 1 night in Mar 2024
Verified

8/10 Good

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Ok service staff. Elegant but cavernous lobby and dining areas. Not too cozy! Nicely equipped Gym.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Wenyuan

Liked: Cleanliness, staff & service, amenities
It is old
Stayed 1 night in May 2025
Verified

8/10 Good

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfartable bad, and room! good location next to the train station. we arrived early morning, so we checked in around 9:00 am, and so they charged us for additonal half a day. Crew doesn't speak english so well. Thank you.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Xiaoming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room and bed, classic design, not very convenient.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Juan

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The restaurant is a disaster! no dinner served, at the bar we had to wait almost 2 hr for a Burger. The hotel is very good, breakfast is also good, but is amazing that there is no proper restaurant working in this hotel. Another point is that there is almost NO staff speaking English.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

VIROJ

Liked: Cleanliness, staff & service, property conditions & facilities
Mattress too soft should change
Stayed 4 nights in Jun 2025
Verified

6/10 Okay

Suk Ha

Liked: Staff & service
Disliked: Property conditions & facilities
the overall stay experience is so so, not up to the value I paid
Stayed 3 nights in Sep 2023
Verified

8/10 Good

You-Liang

Liked: Cleanliness, property conditions & facilities, room comfort
One of the receptionist made the payment not correct and not proactive to introduce restaurant, while others are friendly and proactively to introduce. When checking out, the receptionist is too busy and the hotel only arrange one more staff to help. The breakfast staff also made wrong order and didn’t have meal ready until we asked, however the restaurant dons out and cook noodles for us for free. Mix feeling of the service. The hardware is overall good.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, room comfort
Plugs in the room seré not Working otherwise perfect
Stayed 1 night in Jun 2023
Verified

4/10 Poor

Aaron

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Most of staff does not speak English. Since front desk to room service. Also the property is neglected. The building is beautiful, but the administration and maintenance is poor. I ordered room service and was awful. I chose that hotel because is close to the train station but it was a bad choice.
Stayed 1 night in Oct 2023