See all properties

Sheraton Shanghai Waigaoqiao Hotel

Property class: 4.5

Choose dates to view prices

Photo gallery for Sheraton Shanghai Waigaoqiao Hotel

A spacious hotel lobby with a central seating area, multiple chandeliers, and a bar.
A spacious bedroom with a large bed, a red ottoman, a red chair, and a view of the ocean.
A hotel lobby with a long corridor, leather sofas, chandeliers, and patterned walls.
A high-rise hotel with a modern design, featuring a prominent logo on the facade.
A large indoor swimming pool with a tiled floor, sunlit ceiling, and a mural of dolphins on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
28 Jilong Road, Waigaoqiao Bonded Area, Shanghai, Shanghai, 200131
  • Place, Waigaoqiao Free Trade Zone
    ‪5 min drive‬
  • Place, Shanghai New International Expo Centre
    ‪28 min drive‬
  • Place, Shanghai Disneyland©
    ‪35 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a bed, bedside tables, a chair, a large window with blinds, and a hanging light fixture.

Room, 1 King Bed

  • City view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Harbor View

A hotel room with a bed, bedside tables, a chair, a large window with blinds, and a hanging light fixture.

Room, 1 King Bed, Harbor View

8.0 out of 10
Very good
(2 reviews)
  • Harbor view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds, Harbor View

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Room, 2 Double Beds, Harbor View

  • Harbor view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, bedside tables, a chair, a large window with blinds, and a hanging light fixture.

Executive Room, 1 King Bed

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Executive Room, 2 Double Beds

  • City view
  • 495 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Premier Suite, 1 King Bed

A modern hotel room with a large bed, a TV, a desk, and a view of a cityscape.

Premier Suite, 1 King Bed

  • City view
  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the neighborhood

Shanghai

Located in Pudong within 2 miles (3 km) of Waigaoqiao Free Trade Zone, Sheraton Shanghai Waigaoqiao Hotel is within a few miles (5 km) of Huangpu River. This 451-room, 4.5-star hotel welcomes guests with 3 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Waigaoqiao Free Trade Zone - 5 min drive - 1.9 miles
  • Shanghai New International Expo Centre - 28 min drive - 13.6 miles
  • Century Park - 29 min drive - 13.3 miles
  • Shanghai Disneyland© - 35 min drive - 21.1 miles
  • Shanghai World Expo Center - 39 min drive - 18.8 miles

Getting around

  • Jilong Road Station - 5 min walk
  • Nanxiang North Railway Station - 24 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 37 min drive

Restaurants

  • ‪农家乐(行南路店) - ‬4 min drive
  • ‪上海人家私房菜 - ‬3 min drive
  • ‪一阳轩 - ‬3 min drive
  • ‪Bay Leaf - ‬7 min walk
  • ‪Sheraton Club (行政俱乐部) - ‬1 min walk

About this property

Sheraton Shanghai Waigaoqiao Hotel

At Sheraton Shanghai Waigaoqiao Hotel, guests enjoy a full-service spa, an indoor pool, and a gym. If you drive, self parking is CNY 56 per day, or you can take advantage of the airport shuttle (available 24 hours) for CNY 500 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect 47-inch LCD TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Minibars, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shine Spa has 7 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Similar properties

A hotel entrance with a glass facade, a prominent brand sign, and a modern architectural design.
Dorsett Shanghai
Pudong
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,000 reviews
$67 nightly
The price is $71
Nov 28 - Nov 29
Total with taxes and fees
Dorsett Shanghai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free theme park shuttle
  • Self parking on site (CNY 56 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 208 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Bay Leaf
  • Lobby Lounge
  • Miyabi
  • Yue

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Free theme park shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 7 treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 51 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 47-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 288.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 208 per person
  • Airport shuttle fee: CNY 500 per vehicle (one-way)
  • Self parking fee: CNY 56 per day
  • Rollaway bed fee: CNY 288.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Shanghai Sheraton Waigaoqiao Hotel
Shanghai Waigaoqiao
Sheraton Shanghai Waigaoqiao
Sheraton Shanghai Waigaoqiao Hotel
Sheraton Waigaoqiao
Sheraton Waigaoqiao Hotel
Waigaoqiao
Waigaoqiao Hotel
Waigaoqiao Shanghai
Sheraton Shanghai Waigaoqiao
Sheraton Shanghai Waigaoqiao Hotel Hotel
Sheraton Shanghai Waigaoqiao Hotel Shanghai
Sheraton Shanghai Waigaoqiao Hotel Hotel Shanghai

Frequently asked questions

Is free cancellation available at Sheraton Shanghai Waigaoqiao Hotel?

Sheraton Shanghai Waigaoqiao Hotel offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Shanghai Waigaoqiao Hotel?

As of Oct 28, 2026, prices found for a 1-night stay for 2 adults at Sheraton Shanghai Waigaoqiao Hotel on Nov 28, 2026 start from $93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Sheraton Shanghai Waigaoqiao Hotel?

This hotel is situated in Pudong, close to Waigaoqiao Free Trade Zone and Gongqing Forest Park. Huangpu River is also within a driving distance of 3.1 mi.

Is parking available on site at Sheraton Shanghai Waigaoqiao Hotel?

Yes, parking is offered for CNY 56 per day. An electric car charging station and wheelchair-accessible parking are also available for guests.

Is there a spa at Sheraton Shanghai Waigaoqiao Hotel?

Shine Spa is the hotel's full-service spa and services include massages.

Does Sheraton Shanghai Waigaoqiao Hotel have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, a garden-view restaurant, and a full-service spa at this hotel.

Does Sheraton Shanghai Waigaoqiao Hotel include a casino on the premises?

No, Sheraton Shanghai Waigaoqiao Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Shanghai Waigaoqiao Hotel?

Yes, this hotel has an indoor pool.

Is Sheraton Shanghai Waigaoqiao Hotel good for couples?

There are plenty of amenities for couples at this hotel, including a garden-view restaurant, an indoor pool, and a full-service spa.

Are there hot tubs at Sheraton Shanghai Waigaoqiao Hotel?

No, but this hotel does have a steam room.

Does Sheraton Shanghai Waigaoqiao Hotel have a restaurant that serves breakfast?

Yes, Sheraton Shanghai Waigaoqiao Hotel has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Sheraton Shanghai Waigaoqiao Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Sheraton Shanghai Waigaoqiao Hotel.

Are there connecting rooms at Sheraton Shanghai Waigaoqiao Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Sheraton Shanghai Waigaoqiao Hotel?

The closest major airport to Sheraton Shanghai Waigaoqiao Hotel is Hongqiao International Airport (SHA), which is 28.5 mi away (63 minutes by car). Another top airport is Shanghai Pudong Intl. Airport (PVG), which is located 23.8 mi away (37-minute drive).

Are there rooms with balconies that I can book at Sheraton Shanghai Waigaoqiao Hotel?

No, you won't find guestrooms with balconies at Sheraton Shanghai Waigaoqiao Hotel.

Does Sheraton Shanghai Waigaoqiao Hotel host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Sheraton Shanghai Waigaoqiao Hotel.

Sheraton Shanghai Waigaoqiao Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 78 out of 157 reviews
Rating 8 - Good. 54 out of 157 reviews
Rating 6 - Okay. 13 out of 157 reviews
Rating 4 - Poor. 9 out of 157 reviews
Rating 2 - Terrible. 3 out of 157 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Very fancy and comfortable. All the staff spoke English. We stayed on a high floor that had a bath tub big enough for two with a view of the city. Granted, the view was rather industrial from our side of the building, but we still thought it was cool. We really enjoyed our stay.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Modern hotel

This is a great hotel and very modern. The rooms were spacious and very comfortable. The wifi was not good at all but it never is in China.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sheraton Waigaoqiao

one of the best hotels I have been to, - great service - competent English speaking staff - clean, well-kept rooms, - wonderful bathroom, - good location, close to metro line 10 - 44 minutes from the SHA center - great breakfast - dinner is available in the lobby and in the room - sauna, swimming pool, and SPA, great infrastructure. I recommend it to everyone - I will come back here too
Stayed 4 nights in Oct 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel has No air conditioning, no air exchange. Window has to be opened to get fresh air. Once window opened it's very noisy day and night because close to port. Shocked for the name of Sheraton.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great hotel under the brand at that location. Hotel however does need a bit of upgrade though. Wasn’t too impressed with room as there are following designs issues: 1) Power sockets at the desk area. The universal socket is under the desk, making it difficult to use. The sockets above the table are at the extreme end, making it far from the working space. I ended using the smaller, narrow side table instead. 2) Electrical switches can be better located. The toilet’s switches are right beside the entrance, when it should be nearer to the toilet itself. 3) The hanging lamp at the sink soils have been placed at the other side when the entrance to the toilet is narrow. I hit it several times. 4) The light switches in the room can be better segmented. Can’t do selective powering off/on. Apart from the room, the breakfast looked extensive, but there actually weren’t much options. I must however compliment the breakfast crew, especially the lady who made my omelette in the morning. She’s always courteous n smiling.
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

環保不是花錢受罪 ! Environmental friendly ???

喜來登系列酒店的空調太差，天氣稍涼一點就只剩下大堂，會議廳和餐廳會開啟；房間內悶熱不通風。今年下半年住了4次各地的喜來登一樣的問題前台是建議都是開窗睡吧，酒店的空調系統不開無解的。這次在外高橋窗外噪音和氣味無法開窗只能向酒店要風扇降溫。實在離譜! 我的同事住附近酒店就有空調樓層，這次讓我對喜來登酒店是完全反感。環保不等於花錢受罪 The air conditioning in the Sheraton series hotels is so poor. It's turned on only at the lobby, conference hall and restaurant when the weather gets cooler; the rooms are stuffy and not ventilated. In the second half of this year, I stayed at Sheraton hotels in various places 4 times and had the same problem. The front desk suggested sleeping with the windows open. The hotel's air-conditioning system was not turned on. There was no solution. This time, due to the noise and smell outside the Waigaoqiao window, I couldn't open the window and had to ask the hotel for a fan to cool down. It’s outrageous! My colleagues stay in nearby hotels that have air-conditioned floors. This time, I am completely disgusted with the Sheraton Hotel. Environmental protection does not mean spending money and suffering.
Stayed 5 nights in Dec 2023
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
수영장 및 헬스장 좋음. 아침식사는 메뉴가 좀.... 단순함
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
편의시설 및 객실 청결함 주변도 조용하고 쉬기에 최적임 단지 주차장 이용시 사전 결제가 되었으면 합니다
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
整體設施全備，房間寬闊，整齊清潔，職員有禮，登記及退房快速。
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
性价比很高，服务很好
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
만족 스러운 시설과 직원들의 친절함. 약간은 부족한 조식 과 주변 교통. 근처에 편의 시설이 없는건 약점.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン時間が1400だったのに1500までチェックインできなかったのはざんねんでした。清掃は極めて丁寧です。
Stayed 8 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良いホテルです。
Stayed 6 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
重厚な造りで豪華
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut!
Stayed 10 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員可以再加強 一開始前臺要了剪刀，過了許久沒送達，需另外再去電才送達。
Stayed 3 nights in Jun 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐建議去對面星巴克吃，還比飯店早餐好吃很多
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
매우 깨끗하고 좋고 가격도 저렴해서 더욱 좋았음
Stayed 10 nights in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Como siempre, Sheraton es una garantía

Estancia corta pero agradable después de haber tenido que cambiar de hotel en Shanghai porque el anterior hotel era una ratonera. Zona tranquila y un servicio admirable. Todo limpio y la cama muy cómoda. Lo anoto para mis próximas visitas a Shanghai.
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
清潔で静か、サービスも平均以上。 はじめての中国本土への旅行でしたが、とてもリラックスした穏やかな滞在となりました。
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es excelente, limpieza, personal, desayuno, todo es increíble. Si van de turismo no lo recomiendo ya que se encuentra muy alejado del centro y el taxi es algo elevado, de ahí en fuera excelente hotel.
Stayed 5 nights in May 2018
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
初日に部屋に入った際、ゴミ箱に前の方のゴミが残っていたのが残念だった。
Stayed 4 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big room with a city view

Room was nice and clean. Beautiful city view among business district.
Stayed 2 nights in Aug 2019