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Sheraton Grand Shanghai Pudong Hotel & Residences

Property class: 5 and above

Choose dates to view prices

Photo gallery for Sheraton Grand Shanghai Pudong Hotel & Residences

A high-rise hotel lobby with large windows, a seating area, and a view of the cityscape.
A table with three glasses of white wine, a potted orchid, and candles on a balcony overlooking a cityscape with tall buildings and a river.
A modern high-rise building with a prominent red sign at the top, surrounded by other tall buildings and a busy urban street at night.
A spacious lobby with high ceilings, large columns, and a central reception desk.
A spacious lobby with high ceilings, large windows, and modern furnishings.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
No 38 Pujian Road, Shanghai, Shanghai, 200127
  • Place, Huangpu River
    ‪12 min walk‬
  • Place, Nanpu Square Park
    ‪13 min walk‬
  • Place, Nanpu Bridge
    ‪3 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪55 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Garden View

A hotel room with a large bed, a desk with a chair, a small table, and a large window with sheer curtains.

Superior Room, 1 King Bed, Garden View

  • Garden view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Garden View

A hotel room with two beds, a desk with a chair, a television, and a large window with curtains.

Superior Room, 2 Twin Beds, Garden View

  • Garden view
  • 452 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a small table, and a large window with sheer curtains.

Premier Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

A hotel room with two beds, a desk with a chair, a television, and a large window with curtains.

Premier Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 452 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large window offering a city view, a round table with a glass of water and a plate of food, and two blue upholstered chairs.

Executive Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds

A modern hotel room with a large window offering a city view, a round table with a glass of water and a plate of food, and two blue upholstered chairs.

Executive Room, 2 Twin Beds

  • City view
  • 452 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite, 1 Bedroom, Garden View

A hotel room with a large bed, a desk, a chair, and a TV.

Premier Suite, 1 Bedroom, Garden View

  • Garden view
  • 904 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Shanghai

Located in Pudong, Sheraton Grand Shanghai Pudong Hotel & Residences is within a few miles (5 km) of popular sights such as Yu Garden and Lujiazui Central Greenland. This 5-star hotel has 525 guestrooms and offers conveniences like 3 restaurants, a marina, and an indoor pool. It's connected to a shopping center in central Shanghai and also close to Jin Mao Tower and Mercedes Benz Arena.

What's nearby

  • Huangpu River - 12 min walk - 0.7 miles
  • Nanpu Square Park - 13 min walk - 0.7 miles
  • Nanpu Bridge - 3 min drive - 1.4 miles
  • The Bund - 7 min drive - 2.3 miles
  • Silk Museum - 7 min drive - 1.7 miles

Getting around

  • Tangqiao Station - 6 min walk
  • Shanghai South Railway Station - 15 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 37 min drive

Restaurants

  • ‪1844 COFFEE - ‬1 min walk
  • ‪Yonghe King 永和大王 - ‬1 min walk
  • ‪Hai Di Lao - ‬3 min walk
  • ‪Yang's Dumpling 小杨生煎 - ‬3 min walk
  • ‪西贝西北菜 - ‬5 min walk

About this property

Sheraton Grand Shanghai Pudong Hotel & Residences

Guests of Sheraton Grand Shanghai Pudong Hotel & Residences enjoy a marina, an indoor pool, and a 24-hour gym. There's free parking and limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with wired internet and free WiFi. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are other standard amenities. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CNY 90 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 216 per person
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • China Court
  • feast

Things to do

  • 24-hour gym
  • Fitness classes
  • Free children's club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,329 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (118 inch wide door)
  • Grab bar near toilet (39 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 2 buildings
  • 40 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 370.0 per night

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 216 per person
  • Fee for in-room wired internet: CNY 90 per night (rates may vary)
  • Rollaway bed fee: CNY 370.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-noon
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel Sheraton Shanghai Pudong

Shanghai Pudong Sheraton

Sheraton Hotel Shanghai Pudong

Sheraton Shanghai Hotel Pudong

Sheraton Shanghai Pudong

Sheraton Shanghai Pudong Hotel

Sheraton Grand Shanghai Pudong Hotel

Sheraton Grand Shanghai Pudong

Sheraton Grand Shanghai Pudong Hotel & Residences Hotel

Sheraton Grand Shanghai Pudong Hotel & Residences Shanghai

Sheraton Grand Shanghai Pudong Hotel & Residences Hotel Shanghai

Frequently asked questions

Is a free cancellation option available at Sheraton Grand Shanghai Pudong Hotel & Residences?

Sheraton Grand Shanghai Pudong Hotel & Residences offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Sheraton Grand Shanghai Pudong Hotel & Residences?

As of Sep 20, 2026, prices found for a 1-night stay for 2 adults at Sheraton Grand Shanghai Pudong Hotel & Residences on Sep 30, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Sheraton Grand Shanghai Pudong Hotel & Residences?

This hotel is situated in Pudong within a short 11-minute walk of Huangpu River. You'll also find The Bund and People's Square within a short drive.

Does Sheraton Grand Shanghai Pudong Hotel & Residences include a casino?

No, Sheraton Grand Shanghai Pudong Hotel & Residences doesn't have a casino.

Is there an indoor pool at Sheraton Grand Shanghai Pudong Hotel & Residences?

Yes, this hotel has an indoor pool along with a hot tub.

Does Sheraton Grand Shanghai Pudong Hotel & Residences have a restaurant with a breakfast menu?

Yes, Sheraton Grand Shanghai Pudong Hotel & Residences has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sheraton Grand Shanghai Pudong Hotel & Residences allow pets to stay for free?

No, pets and service animals aren't allowed at Sheraton Grand Shanghai Pudong Hotel & Residences.

Where is the closest airport to Sheraton Grand Shanghai Pudong Hotel & Residences?

The closest major airport to Sheraton Grand Shanghai Pudong Hotel & Residences is Hongqiao International Airport (SHA), which is 17.6 mi away (52 minutes by car). Another top airport is Shanghai Pudong Intl. Airport (PVG), which is located 24.2 mi away (37-minute drive).

Does Sheraton Grand Shanghai Pudong Hotel & Residences have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Sheraton Grand Shanghai Pudong Hotel & Residences.

Sheraton Grand Shanghai Pudong Hotel & Residences Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 262 out of 566 reviews
Rating 8 - Good. 211 out of 566 reviews
Rating 6 - Okay. 60 out of 566 reviews
Rating 4 - Poor. 23 out of 566 reviews
Rating 2 - Terrible. 10 out of 566 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

JiHyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Rhonda Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay all around!! Definitely recommend!!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Wang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful place to stay
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

JiHyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very good condition
Stayed 5 nights in May 2026
Verified review

8/10 Good

Paresh

Liked: Cleanliness, staff & service, amenities
Perfect Location and good spread of breakfast items
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

karim

Liked: Cleanliness, staff & service, amenities
Very nice hotel
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Andrew and Andrea

Liked: Cleanliness, amenities, property conditions & facilities
It was the perfect location and the food was excellent.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was super easy and comfy! I might have missed it, but it would be great if they could advertise on listing that they have a gym and swimming pool. I’m not sure if the hotel has multiple wings, but I had to take a long way to get to the gym—not complaining, but it felt like a treasure hunt! 😜
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, restaurants, shops and expo centre nearby, 5 mins to the Bund.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing. Very helpful even with the language barrier. The rooms are dated though. Needs a refresh. A lot of wear and tear. Our maud was an angel. The bed was comfy. The location was great right next to the metro and a huge mall. The mall has a great food court. 20 minute metro ride to Nanjing road.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding, staff professional, facility excellent, and location most convenient.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

ahmad

Liked: Cleanliness, amenities, property conditions & facilities
Limited English in front desk
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

MACKENZIE

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was rather terrible, Coffee was poor quality, food selection was limited and not well labeled, especially the Chinese dishes that look the same.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Chung

Liked: Cleanliness, amenities, property conditions & facilities
Clean room without smells. Very rich breakfast.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place for a stopover on our way to Europe from NZ
Stayed 1 night in Jul 2024
Verified review

8/10 Good

clarissa

Liked: Cleanliness, staff & service, amenities
The room is spacious. Location is convenient to both the Metro and by Taxi. Paris Summer Mall has most of the essentials needed for tourists. Hotel staff are friendly and courteous. Cleanliness is well achieved. Good hotel, will return if visit Shanghai again.
Stayed 8 nights in Dec 2025
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a shopping mall behind the hotel which has quite a few restaurants. There is also a food court in the basement. Inside the area is clean.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel close to the shopping mall which is behind the hotel. Quite a few restaurants in there. Basement is the food court. Hotel room is big.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Khaldoun khaled suleiman

Nice quite shopping mall near by
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Wonsik

Liked: Staff & service
Good
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Mojtaba

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding all around but surprising at a hotel at this level, could not communicate at front desk in English when I checked in
Stayed 5 nights in Aug 2025
Verified review

8/10 Good

Murad

Liked: Staff & service, property conditions & facilities, room comfort
Good 4 star hotel. Could be 5 star but got old spotted linen and some other small things. Breakfast is good but overcrowded. Mostly asian food type.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the Nanpu Brudge. Easy access to both city center, Lujiazui, and Zhangjiang. Reasonable price.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Shelly

Liked: Cleanliness, amenities, property conditions & facilities
There is a metro stop in front of the hotel. We enjoyed the convenience of using both the metro and uber from our hotel. This hotel had the best Gym and Pool facilities we experienced on our trip. The breakfast was also delicious with nice local touches of Shanghai and Western style breakfast. Would highly recommend.
Stayed 4 nights in Jun 2025