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Sheraton Grand Shanghai Pudong Hotel & Residences

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in Shanghai

Choose dates to view prices

Photo gallery for Sheraton Grand Shanghai Pudong Hotel & Residences

Exterior
Lobby
Premium bedding, down comforters, minibar, in-room safe
3 restaurants, breakfast served
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
No 38 Pujian Road, Shanghai, Shanghai, 200127
  • The Bund
    ‪4 min drive‬
  • Oriental Pearl Tower
    ‪5 min drive‬
  • Yu Garden
    ‪5 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪31 min drive‬

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Room options

View all photos for Premier Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Premier Room, 1 King Bed

  • City view
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Premier Room, 2 Twin Beds

  • City view
  • 452 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Garden View

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, Garden View

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Garden View

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Twin Beds, Garden View

  • 452 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite, 1 Bedroom, Garden View

Premium bedding, down comforters, minibar, in-room safe

Premier Suite, 1 Bedroom, Garden View

  • 904 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Lounge

Executive Room, 1 King Bed

  • City view
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds

Lounge

Executive Room, 2 Twin Beds

  • City view
  • 452 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Shanghai

Located in Pudong, Sheraton Grand Shanghai Pudong Hotel & Residences is within a few miles (5 km) of popular sights such as Yu Garden and Lujiazui Central Greenland. This 5-star hotel has 525 guestrooms and offers conveniences like 3 restaurants, a marina, and an indoor pool. It's connected to a shopping center in central Shanghai and also close to Mercedes Benz Arena and Jin Mao Tower.

What's nearby

  • The Bund - 4 min drive - 1.9 miles
  • Oriental Pearl Tower - 5 min drive - 3.0 miles
  • Yu Garden - 5 min drive - 2.6 miles
  • Nanjing Road Shopping District - 6 min drive - 3.1 miles
  • Xintiandi Style Shopping Centre - 6 min drive - 3.6 miles

Getting around

  • Tangqiao Station - 5 min walk
  • Shanghai South Railway Station - 12 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 37 min drive

Restaurants

  • ‪The Lounge - ‬1 min walk
  • ‪陆家庄 - ‬3 min walk
  • ‪新塘桥生活广场 - ‬2 min walk
  • ‪东方二十九 - ‬1 min walk
  • ‪上岛咖啡 - ‬1 min walk

About this property

Sheraton Grand Shanghai Pudong Hotel & Residences

Luxury hotel with 3 restaurants connected to a shopping center in Shanghai
Guests of Sheraton Grand Shanghai Pudong Hotel & Residences enjoy a marina, an indoor pool, and a 24-hour gym. There's free parking and limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with wired internet and free WiFi. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are other standard amenities. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Japanese

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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CNY 90 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 230 per person
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • China Court
  • feast

Things to do

  • 24-hour gym
  • Fitness classes
  • Free children's club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,329 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (118 inch wide door)
  • Grab bar near toilet (39 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 2 buildings
  • 40 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 370.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 230 per person
  • Fee for in-room wired internet: CNY 90 per night (rates may vary)
  • Rollaway bed fee: CNY 370.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-noon
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Sheraton Shanghai Pudong
Shanghai Pudong Sheraton
Sheraton Hotel Shanghai Pudong
Sheraton Shanghai Hotel Pudong
Sheraton Shanghai Pudong
Sheraton Shanghai Pudong Hotel
Sheraton Grand Shanghai Pudong Hotel
Sheraton Grand Shanghai Pudong
Sheraton Grand Shanghai Pudong Hotel & Residences Hotel
Sheraton Grand Shanghai Pudong Hotel & Residences Shanghai
Sheraton Grand Shanghai Pudong Hotel & Residences Hotel Shanghai

Frequently asked questions

Is a free cancellation option available at Sheraton Grand Shanghai Pudong Hotel & Residences?

Sheraton Grand Shanghai Pudong Hotel & Residences offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Sheraton Grand Shanghai Pudong Hotel & Residences?

As of May 28, 2025, prices found for a 1-night stay for 2 adults at Sheraton Grand Shanghai Pudong Hotel & Residences on Jun 7, 2025 start from $91.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Sheraton Grand Shanghai Pudong Hotel & Residences?

This hotel is situated in Pudong within a short 11-minute walk of Huangpu River. You'll also find The Bund and Shanghai Tower within a short drive.

Will I be able to park at Sheraton Grand Shanghai Pudong Hotel & Residences?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Sheraton Grand Shanghai Pudong Hotel & Residences include a casino?

No, Sheraton Grand Shanghai Pudong Hotel & Residences doesn't have a casino.

Is there an indoor pool at Sheraton Grand Shanghai Pudong Hotel & Residences?

Yes, this hotel has an indoor pool along with a hot tub.

Is Sheraton Grand Shanghai Pudong Hotel & Residences good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a bar.

Are there hot tubs at Sheraton Grand Shanghai Pudong Hotel & Residences?

Yes, this hotel has a spa tub.

Does Sheraton Grand Shanghai Pudong Hotel & Residences have a restaurant with a breakfast menu?

Yes, Sheraton Grand Shanghai Pudong Hotel & Residences has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sheraton Grand Shanghai Pudong Hotel & Residences allow pets to stay for free?

No, pets and service animals aren't allowed at Sheraton Grand Shanghai Pudong Hotel & Residences.

Are there connecting rooms at Sheraton Grand Shanghai Pudong Hotel & Residences?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Sheraton Grand Shanghai Pudong Hotel & Residences?

The closest major airport to Sheraton Grand Shanghai Pudong Hotel & Residences is Hongqiao International Airport (SHA), which is 13.8 mi away (42 minutes by car). Another top airport is Shanghai Pudong Intl. Airport (PVG), which is located 22.3 mi away (37-minute drive).

Are there rooms with balconies at Sheraton Grand Shanghai Pudong Hotel & Residences?

No, there aren't any guestrooms with balconies at Sheraton Grand Shanghai Pudong Hotel & Residences.

Does Sheraton Grand Shanghai Pudong Hotel & Residences have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Sheraton Grand Shanghai Pudong Hotel & Residences.

Sheraton Grand Shanghai Pudong Hotel & Residences Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 198 out of 452 reviews
Rating 8 - Good. 175 out of 452 reviews
Rating 6 - Okay. 50 out of 452 reviews
Rating 4 - Poor. 20 out of 452 reviews
Rating 2 - Terrible. 9 out of 452 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jing Yu, Vancouver

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

my stay in Sheraton Grand Shanghai Pudong Hotel

Overall is good, such as cleanliness, comfort, location to public transportation. BUT the room was full of smoking smell even thought I reserved for NON-smoking room.
Stayed 1 night in Jan 2025

8/10 Good

Pei Yun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to mrt station
Stayed 4 nights in Dec 2024

10/10 Excellent

Kee Yong

Stayed 3 nights in Nov 2024

10/10 Excellent

abdessamad

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly stuff. Can’t complain
Stayed 2 nights in Dec 2024

8/10 Good

Khaldoun khaled suleiman

Stayed 4 nights in Sep 2024

10/10 Excellent

Ying, Oakland

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the Nanpu Brudge. Easy access to both city center, Lujiazui, and Zhangjiang. Reasonable price.
Stayed 3 nights in Sep 2024

10/10 Excellent

Khaldoun khaled suleiman

Business traveler
Nice quite shopping mall near by
Stayed 2 nights in Sep 2024

8/10 Good

Annie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jovan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

samer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place for a stopover on our way to Europe from NZ
Stayed 1 night in Jul 2024

6/10 Okay

Kevin

Business traveler
Liked: Cleanliness, staff & service, room comfort

Good Hotel in great location to local transport.

The hotel was nice although getting a tired with ripped curtains etc in my exec room (3960) I do need to call out the exceptional service from one of the front staff Ricky. I had a travel problem and he dealt with it for me, without I am not sure I would have got to the airport in time for my flight. So massive thank you Ricky!
Stayed 5 nights in Jun 2024

4/10 Poor

Simon

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
3泊したが、５つ星ホテルとは程遠い。 スタッフの挨拶は終始なかったし、質問に対し電話しながらの応対で適当にあしらわれた。 大きい荷物を持っていたが、一切手伝いも声がけもなかった。 ロビにあるスツールは破れている。 部屋はキレイに掃除されているが、コーヒーポットの掃除は一回忘れていた。なぜかコーヒーパックの補充は日によって数量が違った。 シャワーの水圧はギリOK。
Stayed 3 nights in Jun 2024

10/10 Excellent

Keith, Warrior

Stayed 1 night in May 2024

10/10 Excellent

ERALD

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 6 nights in May 2024

6/10 Okay

Paul, Carmel

Stayed 1 night in Apr 2024

10/10 Excellent

Hendrik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

ZEN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swimming pool!

Exceptional swimming pool
Stayed 1 night in Dec 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

Located just outside Tangqiao station on Pujian Road, this hotel is 40 min away by DiDi to Pudong airport for your travel home. Everyone at the hotel was so kind and provided good service, one in particular helped me get a lint roller via delivery!
Stayed 1 night in Nov 2023

8/10 Good

hongxia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
总体来说还是很好的。 就是房间不太隔音，晚上如果旁边房间比较吵都听得到，比较打扰休息。
Stayed 1 night in Dec 2021

8/10 Good

Howard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Nov 2019

10/10 Excellent

Ge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Bob, vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like that the location was close to Science and technology market.
Stayed 1 night in Oct 2019

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