Shangri-La Qiantan, Shanghai

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Shanghai

Choose dates to view prices

Photo gallery for Shangri-La Qiantan, Shanghai

Minibar, in-room safe, desk, laptop workspace
Indoor pool
Front of property - evening/night
Reception
55-inch Smart TV with cable channels, TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
551 Haiyang West Road, Pudong, Shanghai, 200124
  • People's Square
    ‪17 min drive‬
  • Nanjing Road Shopping District
    ‪18 min drive‬
  • The Bund
    ‪20 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪40 min drive‬

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Room options

Horizon, Twin Room, River View

  • Sleeps 3
  • 2 Twin Beds

Horizon River View King

  • River view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Horizon Executive Twin

  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive Suite, 2 Twin Beds

  • City view
  • 732 sq ft
  • Sleeps 3
  • 2 Twin Beds

Horizon Executive King

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Executive River View Suite King

  • 732 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe River View Suite King

  • 764 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 2 Twin Beds

  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe River View Twin

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

Horizon, Premier Room, 1 King Bed

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe River View King

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Family Friendly Themed Room

  • Sleeps 2
  • 1 King Bed

Deluxe River View Suite King Room

  • Sleeps 2
  • 1 King Bed

Horizon River View King Room

  • Sleeps 3
  • 1 King Bed

Horizon Executive Twin Room

  • Sleeps 2
  • 2 Double Beds

Executive Suite Twin

  • Sleeps 2
  • 2 Twin Beds

Sesame Street Themed Room

  • Sleeps 2
  • 1 King Bed

Horizon River View Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

Executive Twin

  • Sleeps 3
  • 2 Double Beds

Deluxe King

  • Sleeps 3
  • 1 King Bed

Executive River View Suite King Room

  • Sleeps 3
  • 1 King Bed

Executive King

  • Sleeps 3
  • 1 King Bed

Horizon Premier King Room

  • Sleeps 2
  • 1 King Bed

Deluxe River View Twin Room - Overlook Xuhui Riverside

  • Sleeps 2
  • 2 Twin Beds

Deluxe River View King Room

  • Sleeps 3
  • 1 King Bed

Specialty Suite

  • Sleeps 2
  • 1 King Bed

Horizon Executive King Room

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Shanghai

Located in Pudong, Shangri-La Qiantan, Shanghai is 7.2 mi (11.6 km) from Jing'an Temple and 8.8 mi (14.2 km) from Shanghai New International Expo Centre. This 5-star hotel has 585 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an indoor pool. It's connected to a shopping center in central Shanghai, and a short drive from Shanghai Botanical Garden and Huangpu River.

What's nearby

  • Jing'an Temple - 10 min drive - 7.3 miles
  • Yu Garden - 16 min drive - 14.1 miles
  • People's Square - 17 min drive - 10.6 miles
  • Nanjing Road Shopping District - 18 min drive - 11.5 miles
  • The Bund - 20 min drive - 12.7 miles

Getting around

  • Shanghai South Railway Station - 12 min drive
  • Oriental Sports Center Station - 15 min walk
  • Hongqiao International Airport (SHA) - 35 min drive

Restaurants

  • ‪星巴克 - ‬14 min walk
  • ‪寳字牌.优质鲜肉包 - ‬13 min walk
  • ‪Tidu Reserve - ‬9 min walk
  • ‪Starbucks 星巴克 - ‬9 min drive
  • ‪逍遥楼 Siu Yiu Lou - ‬11 min walk

About this property

Shangri-La Qiantan, Shanghai

Luxury hotel with 2 restaurants connected to a shopping center in Shanghai
Guests of Shangri-La Qiantan, Shanghai enjoy a full-service spa, an indoor pool, and a gym. Free parking is available if you drive. The front desk is staffed 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
55-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, safes, and phones are also available.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 210 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • GardenLab
  • Jiangnan Wok
  • QT Kitchen
  • QT Lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • 17,222 square feet of conference space

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 28 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 210 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shangri La Qiantan, Shanghai
Shangri-La Qiantan, Shanghai Hotel
Shangri-La Qiantan, Shanghai Shanghai
Shangri-La Qiantan, Shanghai Hotel Shanghai

Frequently asked questions

Is a free cancellation option available at Shangri-La Qiantan, Shanghai?

Shangri-La Qiantan, Shanghai offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Shangri-La Qiantan, Shanghai?

As of May 16, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Qiantan, Shanghai on Jun 6, 2025 start from $153.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Shangri-La Qiantan, Shanghai?

This hotel is situated in Pudong within a short 8-minute walk of Shanghai Oriental Sports Center. Shanghai Botanical Garden is also within a driving distance of 4.3 mi.

Is there parking available at Shangri-La Qiantan, Shanghai?

Yes, secured self parking is offered for free at the hotel.

Is a spa located at Shangri-La Qiantan, Shanghai?

There is a full-service spa available for guests to enjoy and services include body wraps, facials, massages, and mani/pedis.

Does Shangri-La Qiantan, Shanghai feature a casino?

No, Shangri-La Qiantan, Shanghai doesn't have a casino.

Is there an indoor pool at Shangri-La Qiantan, Shanghai?

Yes, this hotel has an indoor pool.

Is Shangri-La Qiantan, Shanghai good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Does Shangri-La Qiantan, Shanghai have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Shangri-La Qiantan, Shanghai have a restaurant with a breakfast menu?

Yes, Shangri-La Qiantan, Shanghai has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Shangri-La Qiantan, Shanghai allow pets to stay free of charge?

No, pets aren't allowed at Shangri-La Qiantan, Shanghai though service animals are welcome.

Does Shangri-La Qiantan, Shanghai have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Shangri-La Qiantan, Shanghai?

The closest major airport to Shangri-La Qiantan, Shanghai is Hongqiao International Airport (SHA), which is 11.8 mi away (35 minutes by car). Another top airport is Shanghai Pudong Intl. Airport (PVG), which is located 27.8 mi away (40-minute drive).

Are there rooms with balconies that I can book at Shangri-La Qiantan, Shanghai?

No, at Shangri-La Qiantan, Shanghai, there aren't any guestrooms that list a balcony.

Shangri-La Qiantan, Shanghai Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 45 out of 57 reviews
Rating 8 - Good. 7 out of 57 reviews
Rating 6 - Okay. 2 out of 57 reviews
Rating 4 - Poor. 2 out of 57 reviews
Rating 2 - Terrible. 1 out of 57 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ka lam

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff nice clean new property
Stayed 1 night in Dec 2024

8/10 Good

Kyungjin

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

No recommendation

This hotel fell far below expectations given its reputation. I arrived early in the morning and asked if early check-in was possible. I was told it was, so I came back at the given time, only to be told it wasn’t available, and I ended up waiting over an hour. When I returned from outside later, I found an apology note and some fruit in the room, presumably as compensation for the inconvenience. However, I noticed dust on the fruit, which was disappointing. The next morning at the breakfast buffet, a guide directed me to a table, so I placed my room key and belongings there and went to get food. When I returned, someone else was sitting at my table. I called a server, who moved the person to another table. However, when I went to get more food and came back, the same person was sitting there again. I had to ask the server once more to resolve the situation, and this happened repeatedly, making it difficult to eat in peace. Additionally, the staff placed a food waste container next to my table. I asked them to move it elsewhere, but they ignored me. I cannot understand how this hotel holds such a prestigious name. It was dirty, poorly managed, and lacked basic courtesy. What’s the point of being in a good location if the service and experience are this terrible? I absolutely do not recommend this hotel.
Dirty oily door
Not a fresh bed
Stayed 1 night in Nov 2024

10/10 Excellent

Ahmad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all was good and the staff were very friendly, it’s just they need to learn e bit more of English language.
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ahmad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is brand new, the service is very good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sondang Meyhwa Angeline, Jagakarsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the bed was very comfortable. The hotel was very handy for metro,bus and train to any places in the city. The staff were friendly,and the service at the free breakfast was fantastic, I would book this hotel this hotel again without hesitation.
Stayed 1 night in Sep 2024

10/10 Excellent

Kamaljit

Stayed 2 nights in Aug 2024

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

I never write reviews, but I have to definetly recommend this Shangri’La. Superb!
Stayed 1 night in Aug 2024

8/10 Good

Jianyi

Traveled with family
Liked: Cleanliness, amenities
It has great amenities and facilities. Convenient location for shopping and transportation!
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2024

10/10 Excellent

MANISH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service!

My stay was excellent! I appreciated Chef Melvin Kong, who was simply exceptional in providing the best service I have received from a thoughtful chef at any hotel around the world. And I travel a lot. I am vegetarian and Chef Kong ensured that specifically requested vegetarian dishes were prepared for me.
Stayed 5 nights in Jun 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and polite. Amanda served us well during our stay.
Stayed 1 night in May 2024

8/10 Good

will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Sherry, Clemmons

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying at this hotel. Highly recommend.
Stayed 3 nights in Apr 2024

10/10 Excellent

Oli

Liked: Cleanliness, staff & service, property conditions & facilities
Cood
Stayed 1 night in Mar 2024

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Santos, San Diego

Stayed 1 night in Mar 2024

10/10 Excellent

Xiao Yi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staying

Nice staying! The staff are super friendly
Stayed 2 nights in Dec 2023

10/10 Excellent

Nazim, Moscow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel that is not located in the very center, but it is easy to get to the center - the metro is nearby. and you have to understand that this is Shanghai with a population of 25 million people. It's better to be away from the city center
Stayed 4 nights in Nov 2023

10/10 Excellent

Makmur

Stayed 2 nights in Oct 2023

10/10 Excellent

Belia

Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful. Buffet Breakfast lots of choices
Stayed 3 nights in Jul 2023

6/10 Okay

Fion

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

JIANI

Stayed 1 night in Jan 2025

10/10 Excellent

lu

Stayed 1 night in Dec 2024