Shangri-La Qiantan, Shanghai

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Shanghai

Choose dates to view prices

Photo gallery for Shangri-La Qiantan, Shanghai

In-room dining
55-inch Smart TV with cable channels, TV
Meeting facility
1 bedroom, minibar, in-room safe, desk
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
551 Haiyang West Road, Pudong, Shanghai, 200124
  • Place, Shanghai Oriental Sports Center
    ‪8 min walk‬
  • Place, People's Square
    ‪9 min drive‬
  • Place, The Bund
    ‪10 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪28 min drive‬

Room options

Deluxe River View King

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Executive River View Suite King

  • 732 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe River View Suite King

  • 764 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe River View Twin

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

Horizon, Premier Room, 1 King Bed

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed

Horizon Executive King

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Horizon Executive Twin

  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

Horizon River View King

  • 377 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 2 Twin Beds

  • 732 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive Twin Room, River View

  • Sleeps 3
  • 2 Twin Beds

Deluxe River View King Room

  • Sleeps 3

Deluxe River View Twin Room - Overlook Xuhui Riverside

  • Sleeps 2

Executive King

  • Sleeps 3

Executive Twin

  • Sleeps 3

Horizon Executive King Room

  • Sleeps 3

Deluxe Twin

  • Sleeps 2

Deluxe King

  • Sleeps 3

Executive River View Suite King Room

  • Sleeps 3

Deluxe River View Suite King Room

  • Sleeps 2

Horizon Executive Twin Room

  • Sleeps 2

Specialty Suite

  • Sleeps 2

Horizon River View King Room

  • Sleeps 3

Horizon Premier King Room

  • Sleeps 2

Family Friendly Themed Room

  • Sleeps 2

Sesame Street Themed Room

  • Sleeps 2

Executive Suite Twin

  • Sleeps 2

Horizon River View Twin Room

  • Sleeps 2

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About the neighborhood

Shanghai

Located in Pudong, Shangri-La Qiantan, Shanghai is 7.2 mi (11.6 km) from Jing'an Temple and 8.8 mi (14.2 km) from Shanghai New International Expo Centre. This 5-star hotel has 585 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an indoor pool. It's connected to a shopping center in central Shanghai, and a short drive from Shanghai Botanical Garden and Huangpu River.

What's nearby

  • Shanghai Oriental Sports Center - 8 min walk - 0.5 miles
  • People's Square - 9 min drive - 6.4 miles
  • The Bund - 10 min drive - 6.9 miles
  • Jing'an Temple - 11 min drive - 7.5 miles
  • Yu Garden - 11 min drive - 6.6 miles

Getting around

  • Shanghai South Railway Station - 12 min drive
  • Oriental Sports Center Station - 15 min walk
  • Hongqiao International Airport (SHA) - 35 min drive

Restaurants

  • ‪Blue Bottle Coffee - ‬6 min walk
  • ‪Grid Coffee - ‬2 min walk
  • ‪前香汇 - ‬8 min walk
  • ‪福禧楼 Fuk Hei Lau - ‬3 min walk
  • ‪Taco Bell - ‬6 min walk

About this property

Shangri-La Qiantan, Shanghai

Luxury hotel with 2 restaurants connected to a shopping center in Shanghai
Guests of Shangri-La Qiantan, Shanghai enjoy a full-service spa, an indoor pool, and a gym. Free parking is available if you drive. The front desk is staffed 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
55-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, safes, and phones are also available.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 210 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • GardenLab
  • Jiangnan Wok
  • QT Kitchen
  • QT Lounge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • 17,222 square feet of conference space

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 28 floors
  • Banquet hall
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 210 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shangri La Qiantan, Shanghai
Shangri-La Qiantan, Shanghai Hotel
Shangri-La Qiantan, Shanghai Shanghai
Shangri-La Qiantan, Shanghai Hotel Shanghai

Frequently asked questions

Is a free cancellation option available at Shangri-La Qiantan, Shanghai?

Shangri-La Qiantan, Shanghai offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Shangri-La Qiantan, Shanghai?

As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Qiantan, Shanghai on Oct 19, 2025 start from $189.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Shangri-La Qiantan, Shanghai?

This hotel is situated in Pudong within a short 8-minute walk of Shanghai Oriental Sports Center. Shanghai Botanical Garden is also within a driving distance of 4.3 mi.

Is there parking available at Shangri-La Qiantan, Shanghai?

Yes, secured self parking is offered for free at the hotel.

Is a spa located at Shangri-La Qiantan, Shanghai?

There is a full-service spa available for guests to enjoy and services include body wraps, massages, mani/pedis, and facials.

Does Shangri-La Qiantan, Shanghai feature a casino?

No, Shangri-La Qiantan, Shanghai doesn't have a casino.

Is there an indoor pool at Shangri-La Qiantan, Shanghai?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Shangri-La Qiantan, Shanghai?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Does Shangri-La Qiantan, Shanghai have a hot tub?

No, but this hotel does have a sauna.

Does Shangri-La Qiantan, Shanghai have a restaurant with a breakfast menu?

Yes, Shangri-La Qiantan, Shanghai has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Shangri-La Qiantan, Shanghai allow pets to stay free of charge?

No, pets aren't allowed at Shangri-La Qiantan, Shanghai though service animals are welcome.

Does Shangri-La Qiantan, Shanghai have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Shangri-La Qiantan, Shanghai?

The closest major airport to Shangri-La Qiantan, Shanghai is Hongqiao International Airport (SHA), which is 11.8 mi away (35 minutes by car). Another top airport is Shanghai Pudong Intl. Airport (PVG), which is located 27.8 mi away (40-minute drive).

Are there rooms with balconies at Shangri-La Qiantan, Shanghai?

No, there aren't any guestrooms with balconies at Shangri-La Qiantan, Shanghai.

Reviews

Shangri-La Qiantan, Shanghai Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 62 out of 80 reviews
Rating 8 - Good. 10 out of 80 reviews
Rating 6 - Okay. 2 out of 80 reviews
Rating 4 - Poor. 3 out of 80 reviews
Rating 2 - Terrible. 3 out of 80 reviews

Reviews

4/10 Poor

Rebecca

Business traveler, Traveled with family
The front desk didn’t give me the room I booked even I showed them the original order.
Stayed 4 nights in Jul 2025

10/10 Excellent

Yang

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is superb! Close to subway and lots of dining and shopping
Stayed 2 nights in Jul 2025

8/10 Good

Sherry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good amenities, close to the metro, and had large selection for breakfast. Our room smelled of cigarettes and had cookie crumbs on the couch.
Stayed 2 nights in Jun 2025

10/10 Excellent

Yaqi

Stayed 1 night in Jun 2025

10/10 Excellent

Yuting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean and well maintained.
Stayed 1 night in Jun 2025

10/10 Excellent

FEI

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Dek Ric

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome service
Stayed 1 night in May 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful. The rooms are immaculate and the amenities are wonderful.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Great, service, cleanliness and great food. Overall an awesome hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Omolade

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a couple issues initially but was resolved swiftly and beyond expectations were met. This hotel is sooooo beautiful. I would go as far to say probably the best hotel I have ever stayed! Yes it’s not in the main centre with the attractions but the service but the metro is 5 minutes away and a choice of 3 lines will get you into the tourist areas. The aesthetics of this hotel makes it all worthwhile and at a fraction of what you would pay if staying in Jing’An or the financial centre.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel , excelente ubicación, cerca del metro y el mall
Stayed 5 nights in Mar 2025

2/10 Terrible

You Jin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

ka lam

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff nice clean new property
Stayed 1 night in Dec 2024

8/10 Good

Kyungjin

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

No recommendation

This hotel fell far below expectations given its reputation. I arrived early in the morning and asked if early check-in was possible. I was told it was, so I came back at the given time, only to be told it wasn’t available, and I ended up waiting over an hour. When I returned from outside later, I found an apology note and some fruit in the room, presumably as compensation for the inconvenience. However, I noticed dust on the fruit, which was disappointing. The next morning at the breakfast buffet, a guide directed me to a table, so I placed my room key and belongings there and went to get food. When I returned, someone else was sitting at my table. I called a server, who moved the person to another table. However, when I went to get more food and came back, the same person was sitting there again. I had to ask the server once more to resolve the situation, and this happened repeatedly, making it difficult to eat in peace. Additionally, the staff placed a food waste container next to my table. I asked them to move it elsewhere, but they ignored me. I cannot understand how this hotel holds such a prestigious name. It was dirty, poorly managed, and lacked basic courtesy. What’s the point of being in a good location if the service and experience are this terrible? I absolutely do not recommend this hotel.
Dirty oily door
Not a fresh bed
Stayed 1 night in Nov 2024

10/10 Excellent

Ahmad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all was good and the staff were very friendly, it’s just they need to learn e bit more of English language.
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ahmad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is brand new, the service is very good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sondang Meyhwa Angeline, Jagakarsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the bed was very comfortable. The hotel was very handy for metro,bus and train to any places in the city. The staff were friendly,and the service at the free breakfast was fantastic, I would book this hotel this hotel again without hesitation.
Stayed 1 night in Sep 2024

10/10 Excellent

Kamaljit

Stayed 2 nights in Aug 2024

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

I never write reviews, but I have to definetly recommend this Shangri’La. Superb!
Stayed 1 night in Aug 2024

8/10 Good

Jianyi

Traveled with family
Liked: Cleanliness, amenities
It has great amenities and facilities. Convenient location for shopping and transportation!
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2024

10/10 Excellent

MANISH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service!

My stay was excellent! I appreciated Chef Melvin Kong, who was simply exceptional in providing the best service I have received from a thoughtful chef at any hotel around the world. And I travel a lot. I am vegetarian and Chef Kong ensured that specifically requested vegetarian dishes were prepared for me.
Stayed 5 nights in Jun 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and polite. Amanda served us well during our stay.
Stayed 1 night in May 2024

8/10 Good

will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024