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Shanghai Marriott Hotel City Centre

5.0 out of 5.0

Recent guest reviews

The room cleaning staff would fold nicely any clothes that I may have thrown on a chair or couch, really nice gesture on their part.

Very convenient location. Fabulous buffet breakfast!

Nice hotel located in city center, room is clean with good bathroom. Breakfast has a good selection of Chinese and western food. Lobby lounge has a good value of afternoon tea buffet, night time without a singer is a let down. Overall, it’s a good stay.

Good overall experience. Mmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Excellent location within a couple of blocks from the People's gardens and square and many other attractions. Excellent buffet breakfast but at an added charge.

Outstanding room in a first rate hotel with one of the best breakfasts we had on the first of a 12-day trip to the food heaven of Japan. We just had a 16-hour layover in Shanghai and were questioning whether it was worth the trouble to get from Pudong to the city center. Sure glad we did. Great pool. Friendly staff which upgraded us for our anniversary to a very special room. Highly recommend this hotel.

It was our first time in China, location of hotel is perfect. Very close walk to Nanjing Street, taxi readily available. The piperly itself was stunning, room was spacious and has all the luxury a.m. entities you could think of. We didn’t book the breaker buffet ahead of time but paid for it everyday. The buffet is top notch. Large selection of American style breakfast foods, omelette station. So large selection of Asian breakfast dishes as well as well as Indian. Would 100% stay there again and recommend for anyone looking where to stay in shanghai. The only comment I would have is that the hotel staff didn’t speak good English which at times was hard but that would not defer me from staying here again. 10/10!

Got upgraded to upper floor with view. A few suggestions: some furniture show some sign of aging, bed was too soft. Breakfast milk should use a pot with a cover because it stayed on the table till the end of the breakfast time. It is not a good idea to let different customers use the same pot time after time without a cover.It was never replaced when new customers came.

Only thing to note is that Wi-Fi is not included with room. Costs about CNY106, that is CAD21 every 24 hours. Otherwise, no issues.

Nice and convenient in location. About 5 minutes walk from the People’s Square Metro station. Staff are warming and cordial. Eager to help. They aslo sell SIM card to their guest which I found very convenient. Breakfast is awesome. Strolling to the shopping strips on the way to the Bund was fun.

The stuff were nice, the room is clean, only the food was so so .

the hotel is relatively new,5-6 years. The staff were first class and very helpful.

The location is excellent, close to everything. The room is clean and conformable. Check-in and check out could be a little faster. The most annoying thing is the security deposit. By the hotel policy, it takes 4 weeks to refund to my Visa card. This is an embarrassment to the name of Marriott. I spoke to the lobby manager by the name of Ms. D. Wu, She said there is nothing she could do. What a joke!

Good location in the Heart of Shanghai. Nice staffing. Will stay again.

With just a few days in Shanghai, proximity to popular sights and attractions was important. We walked everywhere. Took the subway as well. Hotel arranged one day excursion to River towns with a sub contractor. Not fancy, but we saw wonderful things and the guide was good.

This was my second visit to this hotel and as with my first visit, I found the staff to be extremely helpful professional and polite. Definitely an excellent hotel in all aspects. It is beautiful clean and was in close proximity to shopping, food and party area. I would definitely recommend this hotel. This hotel is my home in Shanghai.

Great hotel, great staff. Very willing to help and answer questions. Very, very clean. Very convenient to all of the sightseeing.

Nice hotel. Clean, friendly, and meeting expectations.

Checking in was fast and flawless. Suite was very clean and well-maintained. Bathroom is big and has both shower & bath. Executive lounge has good breakfast and nice selection of snacks during the whole day.

Very nice hotel. Stayed in the executive room very comfortable. Staff was very helpful, location is ideal. We are very happy with this hotel

Hotel highlights

  • Free WiFi in rooms and ...
  • Onsite dining
  • Spa
  • Indoor pool

Located in Downtown Shanghai, Shanghai Marriott Hotel City Centre is a short distance from popular attractions such as Nanjing Road Shopping District and People's Square. This 5-star hotel has 720 guestrooms and offers conveniences like 4 restaurants, a full-service spa, and an indoor pool. It's connected to a shopping center in central Shanghai and also close to The Bund.


Dining

This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning off right with full breakfast served for a fee.


Rooms

A 42-inch flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport down comforters and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include an iPod dock, a minibar, and a coffee maker.


Property features

Shanghai Marriott Hotel City Centre features a full-service spa, an indoor pool, and a 24-hour health club. Self parking is offered for CNY 80 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.

Room options

Executive Room, Business Lounge Access

Full 2 | Sleeps 3

Room, 2 Double Beds, View (Skyline Room)

Full 2 | Sleeps 3

Room, City View (Skyline)

King 1 | Sleeps 3

Executive Suite, 1 King Bed, Business Lounge Access, City View

King 1 | Sleeps 3

Guest reviews for Shanghai Marriott Hotel City Centre

Everyone (23) Couples (2)
5
Business Business Travelers

The room cleaning staff would fold nicely any clothes that I may have thrown on a chair or couch, really nice gesture on their part.

By on Apr 2, 2019

Review comment responded on May 1, 2019

I am glad you enjoyed your stay with us and that the services met your expectations. We appreciate the time you spent to share your experience with us. Happy exploring!

5
Everyone

Very convenient location. Fabulous buffet breakfast!

By on Jan 24, 2019

Review comment responded on Feb 1, 2019

Thank you for preferring our hotel when travelling to Shanghai. We are very pleased that you enjoy our services and location. Thank you for your loyalty and we look forward to serving you again upon your next trip to the city.

5

nice hotel but a bit expensive

Everyone

Nice hotel located in city center, room is clean with good bathroom. Breakfast has a good selection of Chinese and western food. Lobby lounge has a good value of afternoon tea buffet, night time without a singer is a let down. Overall, it’s a good stay.

By on Jul 29, 2018

Review comment responded on Jul 30, 2018

Dear Guest, I am glad you enjoyed your stay with us and that the facilities and services met your expectations. We appreciate the time you spent to share your experience with us. Happy exploring! Kind Regards, Muriel Shen Rooms Division Shanghai Marriott Hotel City Centre

5
Everyone

Good overall experience. Mmmmmmmmmmmmmmmmmmmmmmmmmmmmm

By on Jul 4, 2018

Review comment responded on Jul 4, 2018

Dear Guest, Thank you for staying with us and sharing your experience on social media. We were pleased to note that your stay was an enjoyable and comfortable one and we look forward to welcoming you back again soon. Kind regards, Muriel Shen Rooms Division Shanghai Marriott Hotel City Centre

5
Everyone

Excellent location within a couple of blocks from the People's gardens and square and many other attractions. Excellent buffet breakfast but at an added charge.

By on May 4, 2018

Review comment responded on May 7, 2018

Dear Guest, Thank you for preferring our hotel when travelling to Shanghai. We are very pleased that you enjoy our services and location. Thank you for your loyalty and we look forward to serving you again upon your next trip to the city. Kind Regards, Muriel Shen Rooms Division Shanghai Marriott Hotel City Centre

5
Everyone

Outstanding room in a first rate hotel with one of the best breakfasts we had on the first of a 12-day trip to the food heaven of Japan. We just had a 16-hour layover in Shanghai and were questioning whether it was worth the trouble to get from Pudong to the city center. Sure glad we did. Great pool. Friendly staff which upgraded us for our anniversary to a very special room. Highly recommend this hotel.

By on Mar 21, 2018

Review comment responded on Mar 22, 2018

Dear Guest,Thank you for staying with us and rating us with full marks.We are delighted that your stay was an all-round success and look forward to welcoming you back on your next visit to Shanghai.Crystal Chen Shanghai Marriott Hotel City Centre Executive Office

5

perfect hotel at the perfect location

Everyone

It was our first time in China, location of hotel is perfect. Very close walk to Nanjing Street, taxi readily available. The piperly itself was stunning, room was spacious and has all the luxury a.m. entities you could think of. We didn’t book the breaker buffet ahead of time but paid for it everyday. The buffet is top notch. Large selection of American style breakfast foods, omelette station. So large selection of Asian breakfast dishes as well as well as Indian. Would 100% stay there again and recommend for anyone looking where to stay in shanghai. The only comment I would have is that the hotel staff didn’t speak good English which at times was hard but that would not defer me from staying here again. 10/10!

By , from New York, USA on Mar 18, 2018

Review comment responded on Mar 19, 2018

Dear Guest G,Thank you for preferring our hotel when travelling to Shanghai. We are very pleased that you are satisfied with all of our services , hotel facilities, location and Food&Beverage. Thank you for your loyalty and we look forward to serving you again upon your next trip to the city.Crystal Chen Shanghai Marriott Hotel City Centre Executive Office

5

as a elite gold member i got upgraded

Everyone

Got upgraded to upper floor with view. A few suggestions: some furniture show some sign of aging, bed was too soft. Breakfast milk should use a pot with a cover because it stayed on the table till the end of the breakfast time. It is not a good idea to let different customers use the same pot time after time without a cover.It was never replaced when new customers came.

By , from New Jersey USA on Dec 12, 2017

Review comment responded on Dec 14, 2017

Dear Guest,Thank you for staying with us and rating us with full marks. We are delighted that your stay was an all-round success and look forward to welcoming you back on your next visit to Shanghai.Crystal Chen Shanghai Marriott Hotel City Centre Executive Office

5

classy, clean comfortable

Everyone

Only thing to note is that Wi-Fi is not included with room. Costs about CNY106, that is CAD21 every 24 hours. Otherwise, no issues.

By , from Canada on Dec 11, 2017

Review comment responded on Dec 11, 2017

Dear Guest,Thank you for staying with us and sharing a review. We will continue to focus on training our staffs and provide high quality services for you! Kindly recommend you to register as our "Marriott Rewards Member" in your future stay, it only need few minutes upon Check-in time,then you can get lots of benifits includes free wifi . Looking forward to welcoming you back again soon! Crystal Chen Shanghai Marriott Hotel City Centre Executive Office

5
Everyone

Nice and convenient in location. About 5 minutes walk from the People’s Square Metro station. Staff are warming and cordial. Eager to help. They aslo sell SIM card to their guest which I found very convenient. Breakfast is awesome. Strolling to the shopping strips on the way to the Bund was fun.

By on Dec 2, 2017

Review comment responded on Dec 6, 2017

Dear Guest,Thank you for staying with us and rating us with full marks in all areas. We are delighted that your stay was an all-round success and look forward to welcoming you back on your next visit to Shanghai.Crystal Chen Shanghai Marriott Hotel City Centre Executive Office

Shanghai Marriott Hotel City Centre

555 Middle Xizang Road, Shanghai, Shanghai 200003