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SSAW Boutique Hotel Shanghai Bund(Narada Boutique YuGarden)

4.0 out of 5.0

SSAW Boutique Hotel Shanghai Bund(Narada Boutique YuGarden)

4.0 out of 5.0

Recent guest reviews

Location is great. Breakfast is included and it is very good. The property is worn out though and Theor staff is welcoming but not professional enough

Great hotel with reasonable pricing. Close to everything.

This hotel has a lot of perks, but some major flaws as well: Perks: 1) excellent buffet breakfast 2) super comfortable bed 3) large rooms 4) excellent location (walking distance to metro station and many top sights) 5) front desk and restaurant staff were very friendly Flaws: 1) while the style of the hotel appears to be chic, it’s very dated and worn down. Many of the fixtures in our bathroom had large cracks in themed. 2) mildew and mold. Our room had visible water damage on the ceiling and near the heater vents. The entire room smelled like mildew. 3) the carpet in the hallway in front of our room and on every floor we went to smelled of mold. The smell in front of our room was particulate disgusting, so much so that we had to hold our breath when coming and going. 4) only 2 inefficient self-service laundry machines for a large hotel, and one was broken, so we wasted a lot of time waiting to do laundry. Also limited hours make it impossible to pin down an open time. 5) room cleaning multiple times a day: our bed was changed a few times in one day for no apparent reason, and the staff waited around for a tip at the end. We didn’t address the mold issue with the staff because we were only staying a few days, but I should have asked for a room change because we started to feel congested every morning from being exposed to the mildew all night. I’m sure the staff would have changed our room if we had requested. I can’t comment on the status of the other rooms.

Good breakfast with some international options. Good location, close to the subway line 10. Friendly staff.

We were conveniently close to a subway and many of the major sites, and they also had an amazing breakfast.

Wr loved staying here for a couple of days. Easy access, convenient location (very close to subway station and Yuyuan Garden area). Breakfast is a combination of western and asian food. A variety of meats, vegetables, bread, fruit, etc. Staff helpful and friendly. We would definitely come back here!

Beutiful place,the staff are wonderful. When you enter the room you relax right away. First class bedding,gre at views. The bathroom has high quality ammenites as if you were staying in a spa resort. Make sure you include the breakfast in your reservation and you will be well saying. At night after 10 PM they even open the restaurant and give you food for free! The manager was so kind to us he even helped us to the taxi when we left! 5 stars

Close to subway station and other attractive locations.

A nice hotel near subway station. The room was quiet and clean.

I like the hotel location and room decoration. It is close to subway station.

The breakfast included in my package is nice. Both Chinese and Western styles with lot of choices.

Nothing is cooler than a sip of a free cold drink after a long walk in a simmering summer day in Shanghai. This hotel is conveniently located in the down town area of Shanghai. It only took us 5 minutes to Chenghuang Miao area and 15 minutes to 16 Pu pier (the Bund) on foot. The staffs are very friendly and very helpful, too.

Well located..staff extremely friendly and helpful. 1 block from YuGardens and subway by the same name on line 10-15 min walk in a straight line to Bund waterfront with awesome view of Pudding.10 min walk in opposite direction and you are in the French concession district with pedestrian walkways and great restaurants

From the outside, the hotel is unassuming, though well located for all the adventures we were to do. BUT... Excellent staff aided us in every way. Most staff spoke English (thank you!) and was able to direct us and help us in getting around. The room was outstanding well decorated, big by western standards, bed comfortable and the bathroom well equipped. Common areas well maintained and clean. Breakfast was everything you could ask for both Asian and western fare. In a word, if back in Shanghai, I would stay here. Thank you Narada staff for a great couple of days

Our flights arrived well before check-in on the first day and left well after check-out on the last day, but the hotel allowed us to check in early on the first day, and leave our luggage in a locked secure room on our last day while we kept sightseeing. They had a nice complimentary crib for our one-year-old. The breakfast was quite good. The hotel room was clean and neat with very soft comfortable bedding and a luxury bathroom. It was perfectly safe for our little girl to run around the room freely. The location is excellent. You can walk to the Yu Gardens, the Shanghai Ocean Aquarium, the Bund, and the Shanghai Museum, and the nearby 10 Line metro station (Yu Garden Station) is very convenient to get to a lot of other attractions in the city. The front desk was very helpful and there were two European staff members whose English was excellent, and the Chinese front desk staff also had quite good English. Thanks a lot!

Very good and friendly staffs. They can help you anything (almost). Nice location, close to public transportation and walking distance to most tourist destinations. Room is good size and you would appreciate the bathroom and the shower .if you just got off from the cruiseship.

good location, near subway and easily accessible from Hongqiao airport (about 40 min on the 10 line). staff was friendly and helpful. breakfast buffet option was nice. i would recommend giving this hotel a try if your destination is shanghai.

The room, like the rest of the hotel, is tastefully decorated. All the amenities one could want are provided--drinks in the small refrigerator, packaged bath necessities such as toothbrushes, combs, shower caps. Excellent lighting with multiple controls. The agents at the reception desk were always helpful, even providing us with recommendations for a restaurant where we could entertain our relatives. Breakfast offered a phenomenal choice of both Western and Chinese dishes. From our rooms we could see the dazzling lights of the tall Pudong buildings that vary greatly in architectural style. I highly recommend this hotel.

Love the complimentary beverage and snacks! Polite and friendly staff were there to keep the place in tip top shape!

No. 839 Renmin Road, Huangpu District Shanghai Shanghai

Hotel highlights

  • Walking distance to Old Chinese City and Yu Garden
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Rooftop terrace

Located in Downtown Shanghai, SSAW Boutique Hotel Shanghai Bund(Narada Boutique YuGarden) is within a 5-minute walk of City God Temple and within 15 minutes of other popular attractions like Yu Garden. This 165-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a rooftop terrace.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM.


Rooms

A 48-inch LCD TV comes with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and the bathroom offers designer toiletries and slippers. Other standard amenities include an iPod dock, a minibar, and a coffee maker.


Property features

Guests of SSAW Boutique Hotel Shanghai Bund(Narada Boutique YuGarden) enjoy a rooftop terrace, free WiFi in public areas, and coffee in a common area. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include express check-in, express check-out, and free newspapers.

Room options

Family Room

King 1 | Sleeps 3

SSAW Room

King 1 | Sleeps 2

Deluxe Twin Room

Twin 2 | Sleeps 3

Executive Room ((Family))

King 1 | Sleeps 3

Guest reviews for SSAW Boutique Hotel Shanghai Bund(Narada Boutique YuGarden)

Everyone (22) Couples (1) Business (1) Family (1)
4
Partner Couples Business Business Travelers

Location is great. Breakfast is included and it is very good. The property is worn out though and Theor staff is welcoming but not professional enough

By on Jun 16, 2019

Review comment responded on Jun 17, 2019

Dear Valued Guest, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experiences with us. We are happy to understand you had an enjoyable time while staying with us and especially liked our extensive breakfast buffet and central location. Your comments about our property and staff will be shared with our management for improvement on our products and services and we apologize for any inconvenience caused. It was our pleasure having you as we now very much look forward to your next stay with us. Best regards, Seanna Pereira, Guest Relations Officer.

5
Business Business Travelers

Great hotel with reasonable pricing. Close to everything.

By on Apr 24, 2019

Review comment responded on Apr 29, 2019

Dear Henry, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experiences with us. We are happy to understand you had an enjoyable time while staying with us and especially liked our central location. With the major touristic attractions on walking distance and the nearest metro station just a 3 min walk away, it is indeed fairly easy to travel through the city. It was truly our pleasure having you. We wish you safe upcoming travels and now very much look forward to your next stay with us. Best regards, Seanna Pereira, Guest Relations Officer.

3
Everyone

This hotel has a lot of perks, but some major flaws as well: Perks: 1) excellent buffet breakfast 2) super comfortable bed 3) large rooms 4) excellent location (walking distance to metro station and many top sights) 5) front desk and restaurant staff were very friendly Flaws: 1) while the style of the hotel appears to be chic, it’s very dated and worn down. Many of the fixtures in our bathroom had large cracks in themed. 2) mildew and mold. Our room had visible water damage on the ceiling and near the heater vents. The entire room smelled like mildew. 3) the carpet in the hallway in front of our room and on every floor we went to smelled of mold. The smell in front of our room was particulate disgusting, so much so that we had to hold our breath when coming and going. 4) only 2 inefficient self-service laundry machines for a large hotel, and one was broken, so we wasted a lot of time waiting to do laundry. Also limited hours make it impossible to pin down an open time. 5) room cleaning multiple times a day: our bed was changed a few times in one day for no apparent reason, and the staff waited around for a tip at the end. We didn’t address the mold issue with the staff because we were only staying a few days, but I should have asked for a room change because we started to feel congested every morning from being exposed to the mildew all night. I’m sure the staff would have changed our room if we had requested. I can’t comment on the status of the other rooms.

By , from Oakland, CA on Jan 5, 2019

Review comment responded on Jan 9, 2019

Dear E, Warm greetings from the entire team here at SSAW Boutique Hotel Shanghai Bund. Thank you very much for sharing your experiences with us and the travel community. First of all, we are utterly sorry to read you did not fully enjoy your stay at our hotel recently. It is our goal to ensure all our valued guests are having an enjoyable time while staying with us and I do apologize for any inconvenience caused. Although we are happy to understand you think our team of associates were very kind and attentive, we are sorry to understand you also experienced discomfort due to various aspects of our hotel. Your comments will be shared with the relevant department head for improvement. We sincerely apologize once again and do hope for a second chance to show you on our improvements. Best regards, Seanna Pereira, Guest Relations Officer.

5
Everyone

By on Oct 25, 2018

4
Everyone

Good breakfast with some international options. Good location, close to the subway line 10. Friendly staff.

By , from Israel on Sep 26, 2018

Review comment responded on Sep 27, 2018

Dear Lev, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent stay with us. We are happy to understand you have enjoyed our extensive breakfast buffet with both Western and Asian dishes. Every day we select a wide range of dishes with care to ensure we can provide all our guests something up to their liking. On top of that, we are very proud to have such a great location, which is one of our hotel's strongest aspect. It was our pleasure having you here as we now look forward to your next stay with us. Best regards, Seanna Pereira, Guest Relations Officer.

5

conveniently close to everything

Everyone

We were conveniently close to a subway and many of the major sites, and they also had an amazing breakfast.

By on Jul 6, 2018

Review comment responded on Jul 26, 2018

Dear Carolyn, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your most recent experience with us. We feel delighted to receive your positive comments regarding our location and extensive breakfast buffet. In addition, we are glad to have met up with your expectations and would love to have you back sometime soon.

5

great hotel in a convenient/accessible location

Everyone

Wr loved staying here for a couple of days. Easy access, convenient location (very close to subway station and Yuyuan Garden area). Breakfast is a combination of western and asian food. A variety of meats, vegetables, bread, fruit, etc. Staff helpful and friendly. We would definitely come back here!

By , from Mint Hill, North Carolina on Jun 30, 2018

Review comment responded on Jul 5, 2018

Dear Mariel, Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing you erxperience with us and the travel community. We are delighted to hear you had a pleasant stay during your time in Shanghai. We appreciate your positive comments regarding our location, extensive breakfast buffet and helpfull staff. We thank you for recomending us to other and would love to have you back someday.

5

so many things from the staff to the room

Everyone

Beutiful place,the staff are wonderful. When you enter the room you relax right away. First class bedding,gre at views. The bathroom has high quality ammenites as if you were staying in a spa resort. Make sure you include the breakfast in your reservation and you will be well saying. At night after 10 PM they even open the restaurant and give you food for free! The manager was so kind to us he even helped us to the taxi when we left! 5 stars

By , from USA on Feb 16, 2018

Review comment responded on Feb 18, 2018

Dear Robert, In name of the entire team here at SSAW Boutique Hotel Shanghai Bund, I would like to thank you for choosing our hotel recently. We are all truly delighted reading your positive comments and thank you for sharing these with us. It would be our pleasure welcoming you here again soon. Best regards, Niels Taal, Operations Manager

4
Everyone

Close to subway station and other attractive locations.

By , from san francisco on Jan 15, 2018

Review comment responded on Jan 17, 2018

Dear Danny, Warm greetings from the entire team here at SSAW Boutique Hotel Shanghai Bund. Thank you very much for staying with us recently and for sharing your comments with us. We are glad to read you enjoyed our very central location in downtown Shanghai. We now look forward welcoming you here again very soon if you ever return to this beautiful city. Best regards, Niels Taal, Operations Manager

5
Everyone

A nice hotel near subway station. The room was quiet and clean.

By , from san mateo on Nov 2, 2017

Review comment responded on Nov 5, 2017

Dear Danny, Thank you very much for sharing your experience with us and the travel community. We are pleased to read your positive comments. Please be certain that we will share your comments with our entire team to show everyone your satisfaction. We now look forward welcoming you here again soon if you ever visit Shanghai in the future. Best regards, Niels Taal, Operations Manager

SSAW Boutique Hotel Shanghai Bund(Narada Boutique YuGarden)

No. 839 Renmin Road, Huangpu District, Shanghai, Shanghai 200000