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Recent guest reviews

Everything good, outside of urban, but just take 10-15 minutes walk to subway for everywhere of Shanghai.

The staff was very helpful, and the room was very comfortable

Very close to Pudong airport only 15 minutes driving,, nice rooms.good breakfast nice indoor swiming pool

Nice hotel. Comfortable bed and beautiful hotel room

Nice room except that it smelled like smoke. It was a little annoying that the free hotel shuttle only picked up at the airport every 2 hours, I ended up taking a taxi upon arrival. I tried to order room service for an early breakfast but they were still on the late night menu and could offering me a steak or burger but I could not get a coffee or croissant (no cooking needed) at 5:30 am. I thought that was weird.

I was double billed by them and you! I had to pay them as they didn't have my reservation for two nights that was paid in advance to you in the amount of 230$. I want a full refund as i had to pay them again by Visa for over 200$. What happened? I want to understand what went wrong on your end with this.

The hotel staff was excellent! The front desk assisted when we first arrived and were having issues with our taxi driver. The room was huge! All around a great experience!

Clean, modern, very well appointed rooms with full-size bath. 20 minutes drive from the airport.

I was pleased with the hotel. The room was beautiful and they had excellent food in the restaurant. I was a little concerned by the neighborhood as I was taken by taxi, but was very pleased when I got to the hotel.

Good airport option , deplorable shuttle Nice, large room. We arrived late and tried to have dinner at the Japanese restaurant on site. Service was quite mediocre, as was the food. We used the shuttle to go to the airport: no space to put your luggage but on your knees, old vehicle.

I only had one full day here and the Concierge was very helpful in finding me a tour for the day.

Nice amenities, very well thought out for the guest's experience and comfort. Would stay again!

China is China.... the contrast between the Airport and the commute (15min) to the property gives one a sense of the real China. Airport and Hotel incredible. Neighborhoods between the two 3rd world at best. BUT culturally valuable for people to see.

Good clean and modern hotel. Location a bit inconvenient but ok since there is free airport pickup and drop off. Good selection of food for breakfast.

Staff were excellent, some guests were obnoxious and rude, especially to staff in the restaurant.

Nice and comfortable. Staff is very polite and prompt to respond.

The hotel itself is good, but not excellent compare to other 4-5 star hotels around Shanghai. The hotel staff, on the other hand, needs better training in customer service. The hotel porter did not greet us when we got out of the taxi. He did not open the taxi and helped us with our luggage. I was surprised because the other 4-5 star hotels that we stayed at in China had very good customer service especially the hotel porters. We dined in at the hotel restaurant that same night, and the hotel staff at the restaurant refused to charge the bill to my room. Confused I just paid the bill in cash. They did not give me a very good explanation as to why they did not let me charge it to my room.

We arrived very late. Check in was quick. Rooms were clean and comfortable. Requested wake up call but never received one. Check out was also quick.

Friendly staff, very nice room with HBO and tv by the tub in the bathroom. Awesome Japenese resturaunt.

998 Xiuchuan Road, Chuansha Shanghai Shanghai

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Spa

Located in Pudong, Royal International Hotel is within a few miles (5 km) of sights such as Wu Changshuo Memorial Hall and Huaxia Culture Park. This 4.5-star hotel has 194 rooms and welcomes guests with 3 restaurants, a full-service spa, and an indoor pool. It's centrally located in Shanghai, connected to the convention center,7.6 mi (12.3 km) from Shanghai Disneyland©, and also 7.8 mi (12.6 km) from Shanghai Zhangjiang Hi-Tech Park.


Dining

Enjoy dining at Royal Cafe, one of 3 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start each morning off right with buffet breakfast served for a fee.


Rooms

All 194 individually decorated rooms provide refrigerators, minibars, and coffee makers. 42-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds with Frette Italian sheets and pillow menus ensure a restful night, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other standard amenities include free newspapers, free bottled water, and laptop-compatible safes.


Property features

Guests of Royal International Hotel enjoy a full-service spa, an indoor pool, and a children's pool. You can take advantage of free valet parking, along with a free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a health club, a spa tub, and free WiFi in public areas.

Room options

Executive Suite

1 King Bed | Sleeps 3

Executive Room

1 King Bed | Sleeps 3

Guest reviews for Royal International Hotel

Everyone (17) Family (3)
4
Family

Everything good, outside of urban, but just take 10-15 minutes walk to subway for everywhere of Shanghai.

By on Sep 12, 2019

5
Family

The staff was very helpful, and the room was very comfortable

By on Aug 20, 2019

5
Family

By on Apr 25, 2019

Review comment responded on May 22, 2019

Dear guests, first of all, thank you for taking the time to leave your comments here. We are glad to see that you are satisfied with your stay. We welcome you to visit our hotel again in the near future, and continue to provide us with valuable opinions and Suggestions! I wish you good health and a happy family!

4
Business Business

Very close to Pudong airport only 15 minutes driving,, nice rooms.good breakfast nice indoor swiming pool

By , from mexico on Mar 11, 2019

Review comment responded on Mar 19, 2019

Dear Guest, thank you for choosing our Royal International Hotel during your stay in Shanghai. We are really glad and appreciated a lot your positive feedback, we will try to do even better next time! We do hope to see you again in the future. Best regards

5
Everyone

Nice hotel. Comfortable bed and beautiful hotel room

By on Dec 26, 2018

Review comment responded on Mar 19, 2019

Dear Guest, thank you for choosing our Royal International Hotel during your stay in Shanghai. We are really glad and appreciated a lot your positive feedback, we will try to do even better next time! We do hope to see you again in the future. Best regards

3
Everyone

Nice room except that it smelled like smoke. It was a little annoying that the free hotel shuttle only picked up at the airport every 2 hours, I ended up taking a taxi upon arrival. I tried to order room service for an early breakfast but they were still on the late night menu and could offering me a steak or burger but I could not get a coffee or croissant (no cooking needed) at 5:30 am. I thought that was weird.

By on Dec 2, 2018

Review comment responded on Dec 5, 2018

Dear Guest, thank you for choosing our Royal International Hotel during your stay in Shanghai. We apologize if you had to face any unpleasant situation, we will take in consideration your feedback and will try to improve ourselves to do better next time! with the hope to see you again in the future, Best regards

1
Everyone

I was double billed by them and you! I had to pay them as they didn't have my reservation for two nights that was paid in advance to you in the amount of 230$. I want a full refund as i had to pay them again by Visa for over 200$. What happened? I want to understand what went wrong on your end with this.

By , from Arizona on Oct 31, 2018

Review comment responded on Nov 16, 2018

Dear guest, we are really sorry for the inconvenience you might face during your stay in our Hotel. If your are still waiting for an answer, we can try to help you to check, but we need to know the time of your stay and your name. Hopefully we will find an explanation to what happened to you. Regards

5
Everyone

The hotel staff was excellent! The front desk assisted when we first arrived and were having issues with our taxi driver. The room was huge! All around a great experience!

By on May 7, 2018

4
Everyone

Clean, modern, very well appointed rooms with full-size bath. 20 minutes drive from the airport.

By , from china expat on Mar 10, 2018

4

i was very pleased with the hotel.

Business

I was pleased with the hotel. The room was beautiful and they had excellent food in the restaurant. I was a little concerned by the neighborhood as I was taken by taxi, but was very pleased when I got to the hotel.

By , from North Carolina on Feb 1, 2018

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