Renaissance Shanghai Yu Garden Hotel

Great hotel location. Beautiful hotel and amenities Only complaint is Bath room lighting a little dim for putting on make up Also would have liked To have Laundry facilities to wash clothes while on long trip.

Wonderful service from start to ffinish Nash. The staff went ut of their way to be helpful. And the hotel is one block from the underground. Young lady named Chloe was particularly helpful. If you need a taxi, make sure you ask early enough as they need to call one to come to the hotel.

Very nice hotel. Came from USA, had everything we needed.

Excellent location and easy access to walk to the Yu Garden.

The location is excellent just across the street from the subway station with direct transportation to Hongqiao airport and within walking distance of the Bund.

Excellent hotel with great service. Want to particularly thank the night shift manager Mr. He and day shift manager Ellen, who provided great accommodation and professional service. The service is really true 5 star. Really happy with the stay and will stay again. The hotel is steps away from Yu Garden. Metro Line 10 is nearby as well. But the surrounding area is under construction. Bell "boys" are all girls.

Had a great experience, hotel Very close to everything I wanted to do.

We stayed almost 2 weeks at this hotel, and were very happy with our stay. Our room was always cleaned well. Stocked with bottles of water each day and nightly closed curtains, laid out towels/slippers. Lobby was clean, bright and had ATMs from 2 different banks. All staff were courteous and tried their best to help with anything guests needed. English is a bit limited, but most basic questions understood. Bonus: cute robot who brings you extra towels and other toiletries, was charging near the front desk. We stayed on the 20th floor, with access to the executive lounge included in our room rate. That lounge is the number 1 reason why I would stay here again. The lounge always had light snacks and a small selection of beverages. They served 3 light meals a day, with some wines and beers. They had comfy seating and a pretty view of Pudong, Yu Garden and part of the bund. It was nice to have a space to relax and unwind after long days out in the city. The attendants at the lounge were also better at English, which meant they sometimes made better concierge than the one on the ground floor. Somewhat convenient for using the subways: An entrance to Line 10 is right across the street from the hotel, but we were always transferring to Lines 2 and 8 for most of the city's attractions. Taxi to PVG airport was pretty pricey, about 250 yuan each way. Better to take Maglev (only 50 yuan) + transfer if you don't have much luggage, Yu Garden exit #1 for escalators.

Hotel,is very good. Beds are confortable. Staff is,always trying to help you. And best thing is the location : a room with a view on the bund + old Shanghai district + financial district. That’s great. We did it all by walk and it was great. I really recommend this hotel

Arrived on a Saturday afternoon. While busy, the hotel seemed quiet and relaxed. Hotel is conveniently located. Just minutes from Yu Garden and the Bund.

Good location for tourism; next to subway line, Yuyuan garden, the bund. good breakfast,

The lobby smelled terrible: very musty and damp with a foul odor. Also, my room had a very strong smoke smell on morning coming out of the ventilation vent.

Stayed for 3 nightts in June 2017. The good points: Staff was nice and helpful. Metro Station across the street (line 10). Good breakfast included. The shortfalls: Surroundings are ugly empty terrains/bus parking lots and cheap shops. Guess there will be big developments coming up soon. Only cool thing in the area is the Yuyuan Gardens. Hotel feels old and tired. Begging for overall updates. Barely a 3-star for me.

I stayed two nights in Shanghai for business and booked this hotel because three co-travelers had booked there. It is an excellent hotel in every respect other than the view is not ideal. But the common spaces are very nice, the room was wonderfully furnished, the staff is eager to serve, and the breakfast buffet is very good. It is located near very authentic neighborhoods that are a treat to explore.

This hotel is right on the edge of Old Town and the Bond districts with immediate access to the Metro Station to access all of Shanghai for close to nothing. The staff was very helpful and tried very hard to make sure we go where we needed to go if we used a taxi. We were all a bit nervous about being in China to begin with and the staff made that all go away. I would stay here again without even thinking about it.

In general it was good. The breakfast could have been better and rooms cleaner.

Very pleasant hotel, near Yuyuan garden and shopping areas; view of skyline and river; subway station on the corner. Nice breakfast included, as well as afternoon tea and evening snacks and drinks--these made for a relaxing visit. Staff incredibly nice and helpful.