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Renaissance Shanghai Yu Garden Hotel

4.5 out of 5.0

Recent guest reviews

The staffs are very friendly and helpful when asking help to exchange the money.

Great hotel location. Beautiful hotel and amenities Only complaint is Bath room lighting a little dim for putting on make up Also would have liked To have Laundry facilities to wash clothes while on long trip.

Wonderful service from start to ffinish Nash. The staff went ut of their way to be helpful. And the hotel is one block from the underground. Young lady named Chloe was particularly helpful. If you need a taxi, make sure you ask early enough as they need to call one to come to the hotel.

Very nice hotel. Came from USA, had everything we needed.

Excellent location and easy access to walk to the Yu Garden.

The location is excellent just across the street from the subway station with direct transportation to Hongqiao airport and within walking distance of the Bund.

Excellent hotel with great service. Want to particularly thank the night shift manager Mr. He and day shift manager Ellen, who provided great accommodation and professional service. The service is really true 5 star. Really happy with the stay and will stay again. The hotel is steps away from Yu Garden. Metro Line 10 is nearby as well. But the surrounding area is under construction. Bell "boys" are all girls.

Had a great experience, hotel Very close to everything I wanted to do.

We stayed almost 2 weeks at this hotel, and were very happy with our stay. Our room was always cleaned well. Stocked with bottles of water each day and nightly closed curtains, laid out towels/slippers. Lobby was clean, bright and had ATMs from 2 different banks. All staff were courteous and tried their best to help with anything guests needed. English is a bit limited, but most basic questions understood. Bonus: cute robot who brings you extra towels and other toiletries, was charging near the front desk. We stayed on the 20th floor, with access to the executive lounge included in our room rate. That lounge is the number 1 reason why I would stay here again. The lounge always had light snacks and a small selection of beverages. They served 3 light meals a day, with some wines and beers. They had comfy seating and a pretty view of Pudong, Yu Garden and part of the bund. It was nice to have a space to relax and unwind after long days out in the city. The attendants at the lounge were also better at English, which meant they sometimes made better concierge than the one on the ground floor. Somewhat convenient for using the subways: An entrance to Line 10 is right across the street from the hotel, but we were always transferring to Lines 2 and 8 for most of the city's attractions. Taxi to PVG airport was pretty pricey, about 250 yuan each way. Better to take Maglev (only 50 yuan) + transfer if you don't have much luggage, Yu Garden exit #1 for escalators.

Hotel,is very good. Beds are confortable. Staff is,always trying to help you. And best thing is the location : a room with a view on the bund + old Shanghai district + financial district. That’s great. We did it all by walk and it was great. I really recommend this hotel

Arrived on a Saturday afternoon. While busy, the hotel seemed quiet and relaxed. Hotel is conveniently located. Just minutes from Yu Garden and the Bund.

Good location for tourism; next to subway line, Yuyuan garden, the bund. good breakfast,

The lobby smelled terrible: very musty and damp with a foul odor. Also, my room had a very strong smoke smell on morning coming out of the ventilation vent.

Stayed for 3 nightts in June 2017. The good points: Staff was nice and helpful. Metro Station across the street (line 10). Good breakfast included. The shortfalls: Surroundings are ugly empty terrains/bus parking lots and cheap shops. Guess there will be big developments coming up soon. Only cool thing in the area is the Yuyuan Gardens. Hotel feels old and tired. Begging for overall updates. Barely a 3-star for me.

I stayed two nights in Shanghai for business and booked this hotel because three co-travelers had booked there. It is an excellent hotel in every respect other than the view is not ideal. But the common spaces are very nice, the room was wonderfully furnished, the staff is eager to serve, and the breakfast buffet is very good. It is located near very authentic neighborhoods that are a treat to explore.

This hotel is right on the edge of Old Town and the Bond districts with immediate access to the Metro Station to access all of Shanghai for close to nothing. The staff was very helpful and tried very hard to make sure we go where we needed to go if we used a taxi. We were all a bit nervous about being in China to begin with and the staff made that all go away. I would stay here again without even thinking about it.

In general it was good. The breakfast could have been better and rooms cleaner.

Very pleasant hotel, near Yuyuan garden and shopping areas; view of skyline and river; subway station on the corner. Nice breakfast included, as well as afternoon tea and evening snacks and drinks--these made for a relaxing visit. Staff incredibly nice and helpful.

159 South He Nan Road Shanghai Shanghai

Hotel highlights

  • Walking distance to Yu ...
  • Free WiFi in rooms and ...
  • Onsite dining
  • Indoor pool

Located in Downtown Shanghai, Renaissance Shanghai Yu Garden Hotel is within a 10-minute walk of popular sights such as Yu Garden and Shanghai Old Street. This 341-room, 4.5-star hotel welcomes guests with 4 restaurants, an indoor pool, and free in-room WiFi.


Dining

Enjoy dining at Yu Garden Cafe, one of 4 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start your day off with buffet breakfast, available for a fee.


Rooms

A 30-inch LCD TV comes with satellite channels, and guests can stay connected with wired Internet and free WiFi. The Select Comfort bed provides a full night's sleep and the bathroom offers hair dryers. Other standard amenities include a refrigerator, a minibar, and a coffee maker.


Property features

Guests staying at Renaissance Shanghai Yu Garden Hotel enjoy an indoor pool, a health club, and free WiFi in public areas. If you drive, self parking is CNY 160 per day, and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include a 24-hour business center, coffee/tea in a common area, and express check-in.

Room options

Club Studio, 1 King Bed, Business Lounge Access, View (Studio (Bund View))

King 1 | Sleeps 3

Club Room, Business Lounge Access, City View

King 1 | Full 2 | Sleeps 3

Premier Room (Premier Room)

King 1 | Full 2 | Sleeps 3

Club Suite, Business Lounge Access, View

King 1 | Sleeps 3

Guest reviews for Renaissance Shanghai Yu Garden Hotel

Everyone (19) Couples (3) Business (2) Family (3)
4
Everyone

The staffs are very friendly and helpful when asking help to exchange the money.

By on Mar 13, 2019

Review comment responded on Mar 14, 2019

Dear anonymous guest, thank you for sharing your experiences with us. We are extremely looking forward to welcoming you back!

5
Everyone

By on Jan 3, 2019

Review comment responded on Jan 4, 2019

Dear Anonymous, thank you for sharing your experiences with us. We are extremely looking forward to welcoming you back!

5
Everyone

Great hotel location. Beautiful hotel and amenities Only complaint is Bath room lighting a little dim for putting on make up Also would have liked To have Laundry facilities to wash clothes while on long trip.

By on Nov 9, 2018

Review comment responded on Nov 12, 2018

Dear guest, thank your for your suggestion. We will focus on the bath room lighting and improve in the future. We are looking forward to welcoming you back!

5
Everyone

By on Oct 4, 2018

Review comment responded on Oct 8, 2018

Dear guest, thank you for sharing your experiences with us. We are so glad to hear you are enjoy the travel. We are extremely looking forward to welcoming your back!

5
Everyone

Wonderful service from start to ffinish Nash. The staff went ut of their way to be helpful. And the hotel is one block from the underground. Young lady named Chloe was particularly helpful. If you need a taxi, make sure you ask early enough as they need to call one to come to the hotel.

By , from Plantation, Florida on Oct 4, 2018

Review comment responded on Oct 8, 2018

Dear guest, thank you for sharing your experiences with us. Our associate, Chloe, is so happy to serve you and make you more comfortable for stay with us. We are so extremely looking forward to welcoming you back and enjoy the city travel!

4
Everyone

Very nice hotel. Came from USA, had everything we needed.

By , from USA on Sep 30, 2018

Review comment responded on Oct 8, 2018

Dear guest, thank you for sharing your experiences with us. We are so glad to hear you have nice travel in Shanghai! We are extremely looking forward to welcoming you back!

4
Everyone

Excellent location and easy access to walk to the Yu Garden.

By , from Utah, USA on Sep 23, 2018

Review comment responded on Sep 25, 2018

Dear guest, thank you for sharing your experiences with us. Great location, it brings more convenient transportation. We are extremely looking forward to welcoming you back!

5
Everyone

The location is excellent just across the street from the subway station with direct transportation to Hongqiao airport and within walking distance of the Bund.

By on May 12, 2018

5
Everyone

Excellent hotel with great service. Want to particularly thank the night shift manager Mr. He and day shift manager Ellen, who provided great accommodation and professional service. The service is really true 5 star. Really happy with the stay and will stay again. The hotel is steps away from Yu Garden. Metro Line 10 is nearby as well. But the surrounding area is under construction. Bell "boys" are all girls.

By , from Los Angeles on May 6, 2018

5
Everyone

Had a great experience, hotel Very close to everything I wanted to do.

By on Mar 16, 2018

Review comment responded on Mar 19, 2018

Thank you for sharing your experience and for wonderful compliments about every area and part of our hotel, I personally couldn't ask for a better and more rewarding compliment. We are extremely grateful for you continues support and always look forward welcoming you back!

Renaissance Shanghai Yu Garden Hotel

159 South He Nan Road, Shanghai, Shanghai 200010