The staffs are very friendly and helpful when asking help to exchange the money.
Great hotel location. Beautiful hotel and amenities Only complaint is Bath room lighting a little dim for putting on make up Also would have liked To have Laundry facilities to wash clothes while on long trip.
Wonderful service from start to ffinish Nash. The staff went ut of their way to be helpful. And the hotel is one block from the underground. Young lady named Chloe was particularly helpful. If you need a taxi, make sure you ask early enough as they need to call one to come to the hotel.
Very nice hotel. Came from USA, had everything we needed.
Excellent location and easy access to walk to the Yu Garden.
The location is excellent just across the street from the subway station with direct transportation to Hongqiao airport and within walking distance of the Bund.
Excellent hotel with great service. Want to particularly thank the night shift manager Mr. He and day shift manager Ellen, who provided great accommodation and professional service. The service is really true 5 star. Really happy with the stay and will stay again. The hotel is steps away from Yu Garden. Metro Line 10 is nearby as well. But the surrounding area is under construction. Bell "boys" are all girls.
Had a great experience, hotel Very close to everything I wanted to do.
We stayed almost 2 weeks at this hotel, and were very happy with our stay. Our room was always cleaned well. Stocked with bottles of water each day and nightly closed curtains, laid out towels/slippers. Lobby was clean, bright and had ATMs from 2 different banks. All staff were courteous and tried their best to help with anything guests needed. English is a bit limited, but most basic questions understood. Bonus: cute robot who brings you extra towels and other toiletries, was charging near the front desk. We stayed on the 20th floor, with access to the executive lounge included in our room rate. That lounge is the number 1 reason why I would stay here again. The lounge always had light snacks and a small selection of beverages. They served 3 light meals a day, with some wines and beers. They had comfy seating and a pretty view of Pudong, Yu Garden and part of the bund. It was nice to have a space to relax and unwind after long days out in the city. The attendants at the lounge were also better at English, which meant they sometimes made better concierge than the one on the ground floor. Somewhat convenient for using the subways: An entrance to Line 10 is right across the street from the hotel, but we were always transferring to Lines 2 and 8 for most of the city's attractions. Taxi to PVG airport was pretty pricey, about 250 yuan each way. Better to take Maglev (only 50 yuan) + transfer if you don't have much luggage, Yu Garden exit #1 for escalators.
Hotel,is very good. Beds are confortable. Staff is,always trying to help you. And best thing is the location : a room with a view on the bund + old Shanghai district + financial district. That’s great. We did it all by walk and it was great. I really recommend this hotel
Arrived on a Saturday afternoon. While busy, the hotel seemed quiet and relaxed. Hotel is conveniently located. Just minutes from Yu Garden and the Bund.
Good location for tourism; next to subway line, Yuyuan garden, the bund. good breakfast,
The lobby smelled terrible: very musty and damp with a foul odor. Also, my room had a very strong smoke smell on morning coming out of the ventilation vent.
Located in Downtown Shanghai, Renaissance Shanghai Yu Garden Hotel is a leisurely stroll from popular sights such as Yu Garden and The Bund. This 4.5-star hotel has 341 guestrooms and offers an indoor pool, free in-room WiFi, and a fitness center.
Enjoy dining at Yu Garden Cafe, one of 4 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start your day off with buffet breakfast, available for a fee.
Renaissance Shanghai Yu Garden Hotel's 341 rooms are air-conditioned and provide refrigerators, minibars, and coffee makers. 72-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds grant a restful night's sleep, and bathrooms offer hair dryers and slippers. Other standard amenities include free newspapers, safes, and ironing boards.
Guests of Renaissance Shanghai Yu Garden Hotel have access to an indoor pool, a fitness center, and free WiFi in public areas. If you drive, self parking is CNY 20 per day, and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include conference space, a 24-hour business center, and coffee/tea in a common area.
Dear Anonymous, thank you for your comments and we are unremitting pursuit for your satisfaction. We will continue to make efforts to ensure the quality of our service and look forward to welcoming you back! Wish you have nice day!
Thank you for staying with us and taking the time to post a review. We look forward to seeing you again when you coming!
The staffs are very friendly and helpful when asking help to exchange the money.
Dear anonymous guest, thank you for sharing your experiences with us. We are extremely looking forward to welcoming you back!
Dear Anonymous, thank you for sharing your experiences with us. We are extremely looking forward to welcoming you back!
Great hotel location. Beautiful hotel and amenities Only complaint is Bath room lighting a little dim for putting on make up Also would have liked To have Laundry facilities to wash clothes while on long trip.
Dear guest, thank your for your suggestion. We will focus on the bath room lighting and improve in the future. We are looking forward to welcoming you back!
Dear guest, thank you for sharing your experiences with us. We are so glad to hear you are enjoy the travel. We are extremely looking forward to welcoming your back!
Wonderful service from start to ffinish Nash. The staff went ut of their way to be helpful. And the hotel is one block from the underground. Young lady named Chloe was particularly helpful. If you need a taxi, make sure you ask early enough as they need to call one to come to the hotel.
Dear guest, thank you for sharing your experiences with us. Our associate, Chloe, is so happy to serve you and make you more comfortable for stay with us. We are so extremely looking forward to welcoming you back and enjoy the city travel!
Very nice hotel. Came from USA, had everything we needed.
Dear guest, thank you for sharing your experiences with us. We are so glad to hear you have nice travel in Shanghai! We are extremely looking forward to welcoming you back!
Excellent location and easy access to walk to the Yu Garden.
Dear guest, thank you for sharing your experiences with us. Great location, it brings more convenient transportation. We are extremely looking forward to welcoming you back!
Thank you for your comments and we are unremitting pursuit for your satisfaction. We will continue to make efforts to ensure the quality of our service and look forward to welcoming you back! Wish you have nice day!