Renaissance Shanghai Pudong Hotel4.5 out of 5.0
Recent guest reviews
I stayed at the hotel from 3 September to 7 September 2017. It's a beautiful hotel with a wonderful ambience. The rooms are of the highest quality designed for total comfort. The gym facilities were to my satisfaction as was the pool. The dining facilities and food were excellent as well as their bar. The hotel is ideally located for someone who wants to do business and also offers a relaxing and tranquil environment. A bit of a challenge is the language barrier as some of the staff struggle to understand when you communicate in English, but for me that was part of the charm of being there.
From the start, a pleasant stay! The Front desk staff was very efficient,friendly and professional. It is hard to beat the Executive lounge staff as are very professional, friendly and attentive to your needs. Really enjoyed my stay.
Great breakfast, location is a bit far out from everything but still a nice stay. Room service meals were expensive and not appetising, order at your own risk. Shopping area is a good 10 - 15 minute walk down the road and by the subway. Take the umbrella if visiting during summer because I walked in 37 degs temperature. Not a smart move. Nice stay. I would look at other hotels though in the future. Room was tidy but a bit dark. Staff polite and spoke English.
Very nice hotel in the Pudong area, 30 minutes to PVG without traffic, convenient to most sites, close to Expo center. Nicely updated facilities, gym, and great executive lounge with a very helpful staff. Restaurant is very nice, and the breakfast is amazing with something for every one. Look forward to going back.
Stayed 5 days in this hotel and the service deserves a 5-star rate. The hotel is very nice and elegant as well but the service stands out from the reception, to restaurant, to the navigator staff as well as the helpful and friendly gym instructors. Good job!
I checked out from Renaissance Hotel last Friday, taking a flight back to home. However, after 7 hours struggling with airline companies, my flight was cancelled due to machanical problems. It was already 8pm and I was stuck at the airport. I tried to find a room at Renaissance hotel and called them. With their confirmation, I headed back to hotel weekend night. Out of my expectation, my room is ready only 40 minutes after my call, and my favorite drinks are already stored in the fridge. Even though I was not able to go home Friday, I felt almost at home with Renaissance.
The hotel has good location with convenient access to the stores and restaurants. The front desk staff were professional and helpful. The room has a good maintenance though the hotel is rather aged. The club lounge is great with a fabulous view over the city.
Love the location of hotel, just minutes to neighborhood amenities, restaurants and shops. Very convenient. Like hotel lounge service, staff are friendly. Douglas especially helpful when approach him for assistant.
Recently Stayed here for a Event at the Nearby expo hall. Good neighborhood nice location. Service Staff are great. Especially the executive lounge staff which are very helpful and friendly. Its near the Mag Lev station (less than 10 Mins ride) which make its easy to get in and out of the Airport.
Decent hotel in green residential area of Pudong. Proximity to restaurants and shops is convenient. Hotel furnishings are starting to tire a bit though and getting a taxi in the morning is troublesome, especially when there is a trade fair. The hotel's shuttle service fills up fairly quickly too. Breakfast is good and staff in general very friendly.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 565 reviews