Novotel Shanghai Hongqiao Hotel in Shanghai | Hotel Rates & Reviews on Orbitz

Rooms

The 367 rooms are soundproofed and have an array of amenities, including free minibar items, free bottled water, and safes. Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include phones, ironing boards, and desks.

Property features

Guests of Novotel Shanghai Hongqiao Hotel have access to an indoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and luggage storage. Additional amenities include a business center, a free kid's club, and coffee/tea in a common area.

Room options

Superior Room

King 1 | Sleeps 3

$61* Per night/room Oct 25 - Oct 26

Executive Room

King 1 | Sleeps 3

Deluxe Room

King 1 | Sleeps 3

Deluxe Room

Twin 2 | Sleeps 3

Executive Room

Twin 2 | Sleeps 3

Arrivals + Departures

The front desk is open 24 hours a day. Driving? This property offers free parking.

24-hour check-in
Check-out: noon

Special Check-in Details

After-hours check-in is not available at this property. Guests arriving late will need to wait until the next morning to check in.

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Payment types

Kids + Beds

Rollaway/extra beds are available for CNY 250 per night
Free cribs/infant beds are available

Pets

This property doesn't allow pets

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The following credit cards are accepted: American Express, JCB International, Mastercard, Visa, and Union Pay.
Only debit cards are accepted.
Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: CNY 128 per person (approximately)
Rollaway bed fee: CNY 250 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Novotel Shanghai Hongqiao
Novotel Shanghai Hongqiao
Novotel Shanghai Hongqiao Hotel Hotel
Novotel Shanghai Hongqiao Hotel Shanghai
Novotel Shanghai Hongqiao Hotel Hotel Shanghai

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Based on 263 reviews

TripAdvisor Traveler Rating

Value

Cleanliness

Service

Recent guest reviews

Hotel looks new, room size is nice, feel so comfortable during my whole trip even I just stayed for one night. What surprised me is that the robot delivery. I requested a sleeper from customer service and it bring me after 10 mins. But stuff service needs to be improved. After the check in process, the agent keep asking me where I come from and when I come from, I said I take train from Hangzhan, and I arrived Hangzhan by flight yesterday. She keeps asking me the airport name, I asked”isn’t there just one airport? I said the airport name is siu Shan airport” but she still ask me to write it down. I think at least she should tell me why she asked me such questions in advance, instead of keep asking me just like I did something wrong. I also requested to use laundry service, and I asked them to put it at front office so that I can pay and take it when I check out, they said yes but still take it to my room. When I check out. There is few persons queueing for check out or in, and the concierge just stand there without asking to help. I think the best investment for them is the robot, it should replace the human staff if the service still like this.

Checked in close to 8 pm and had dinner at Food Exchange. Food was commendable but service levels especially from Priscilla was excellent. They were backlogged with orders and she made the extra effort to keep me informed and was very sincere in ensuring that my wait for the food was a little more pleasant.

I stayed for five days. I must say i was really impressed by the level of the hotel. The reception staff are very active and always here to help. I checked in no time. Food was exellent. Breakfast and happy hour was a class above. For me its a perfect place to be in Shanghai. I really enjoyed my stay. The swimming and gym pool is nicely located. An special thanks to premier lounge staff (shelly and sara).

Today we had breakfast in the hotel, it’s was a very good and rich buffet and excellent service whit Pricilla the general manager. We had very appreciated the courtesy and standing. All the foods are very fresh and the cappuccino was perfect 👌. Very Good experience.

I lived in this Hotel for the second time for a short businessmeeting in Shanghai. Very convenient with the close distance to Hong Qiao airport. The hotel is really nice and clean, nice and modern rooms (with BBC and CNN 👌🏼). And also the breakfast is excellent for us Europeans who may prefer som more western style food, especially for the early meels. Great hotell, great staff and i will always try yo live here when i am in this area of Shanghai!

We picked this hotel due to its close location to the domestic airport and fast train station. Nice and quiet hotel for meetings. Executive rooms are big and the morning and evening lounge amenities are great. The staff are very attentive, want you to be comfortable, and go out of their way to make everything perfect!

We are staying Novotel Hongqiao for an expo at NECC. It's about 15 mins drive from the hotel to NECC. The room itself is very clean and comfy. The staff here are very friendly and helpful. A big thank you to Priscilla, great customer service. We enjoyed staying here.

I have loved to stay in this hotel located in a very beautiful location. Interior and exterior both are well managed. loved their food with many options. wide space around the hotel with green beautification is really fantastic.

I always stay in this hotel when I come Shanghai office. Good spread of breakfast, well equipment gym with swimming pool, and also gourmet bar for drink. The premier lounge is also a place you should explore for light bites or small meals. Thanks Gary for the warm hospitality during my visit.

It was my first time to Shanghai (visited the tradeshow nearby), and without Diana's help we would have struggled to have a great experience. Her tips and advice gave us a chance to see Shanghai in the best possible way. once again thank you. Richard A.

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Novotel Shanghai Hongqiao Hotel

Recent guest reviews

Hotel highlights

Dining

Rooms

Property features

Room options

Superior Room

Executive Room

Deluxe Room

Deluxe Room

Executive Room

Reviews from Trip Advisor

% of guests recommend this hotel

Novotel Shanghai Hongqiao Hotel

Hotel Amenities

Hotel Area

Hotel Policies

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Please enter your travel dates like this: M/d/yyyy