Moller Villa Hotel Shanghai4.5 out of 5.0
Recent guest reviews
Pros: The hotel is gorgeous - people were coming by at all hours to take photos in front of it. Location is superb and right in the French Concession: we were able to walk to about 2/3 of our "must see" sights. Staff was helpful and informative. Cons: Cleanliness of the room could have been improved and it is more expensive than other hotels in the area. Although it lists breakfast included, it's only included for one and is more expensive than other local shops. We used this as an opportunity to walk 10 minutes away from our hotel for coffee and breakfast.
When I originally booked this hotel, I looked at the reviews and hoped to be put in the old (more authentic) building (which turns out to be Building 1). But upon check-in, they put us in Building 2 and we decided to check it out, at least. The room was great! Later, we explored a bit and decided we made the right decision not insisting on a room in the old building. Building 1... smells. And we couldn’t find an elevator (which makes sense). And the doors are in fact physical keys (as opposed to key cards in Building 2). The reception desk is in Building 2, the lobby is in Building 2. For all intents and purposes, it seems like Building 2 is the hotel, and Building 1 is where you go for breakfast or if you want afternoon tea. So if you get Building 2, take it! Yes, you may definitely want to request a room that doesn’t face the school. Our room was on the second floor facing the school, in fact basically cheek-to-cheek with their playground area. Yes, it was plenty noisy when we checked in on Friday but blessedly silent during the weekend. Walls are a bit thin. Can hear loud conversations in either the hallway or other rooms. Can hear the tap and drain from other rooms. Can hear furniture shifting in other rooms, or windows being latched/unlatched. The WiFi is crap! Bath towels threadbare. But we requested/bribed for better towels and got them. Everything else is pretty damn decent. Extremely polite and helpful staff, very picturesque property, bathrobes, fuzzy slippers, turn-down service, the whole nine yards. Breakfast should be included, and the selection seems to change daily. There’s a good selection of eastern and western foods to choose from. Fruits. Salad. We stayed in a “Superior Room” which the rack rate is 1500 RMB/night. (That’s the lowest tier.) Yeah, don’t pay that. Book online. P.S. Afternoon tea is expensive!!! Close to 600 RMB. But do it anyway. When else will you get the chance to have afternoon tea in such a setting?
This is my first time and Shanghai, and this was my first hotel here. Service, luxury and location were top notch. However, there were 2 issues: the wifi is weak and the rooms come with smoke from other guests through the Airconditiining. Smog is bad enough in Shanghai, but adding involuntary smoking in the room at night does not make the experience any better. Breakfast was great and abundant. The hotel is. It as pricey as I thought. But it is on the lower side of expensive.
Despite the fact I was awoken at 7am on Christmas morning by a workman operating an angle grinder outside my bedroom window. I really like this hotel. It’s charming, quirky, well located and original. Maybe not for those who prefer sterile corporate skyscrapers and pointless opulence but this former residence of a European tycoon built in the style of a fairy-tale castle offers far more charm and romance. The rooms are large and well appointed, staff are particularly helpful, ordering taxis to the tourist hotspots, the breakfast buffet offers Asian and Western options with great coffee and the waiters wear full tailcoats, which is rather cool. There is also a modest garden with bridges over carp ponds and a few resident cats. You can walk straight into the former French concession with tree lined avenues and countless boutique fashion shops and cafes. There is even a coffee shop and convenience store a few steps away from the front door, if you miss breakfast or need essential supplies. ideal base for sightseeing in Shanghai.
The Moller is a really grand old hotel located on the busy and hip Shaan Xi South Rd, and only 45 min walk from the Bund. The breakfast was enjoyable and you could request an omelette made to order. Staff were a bit awkward and some of them need a lesson in customer service. We were astounded when they wanted to charge us RMB 3000 to use the meeting room. They eventually let us use a downstairs area for our meeting and all we were required to do was order some tea and snacks to cover the "costs", but it took a while to get this sorted. Similarly, when we asked if we could order a few beers at the bar they said that we had to order a meal. Eventually they agreed to serve us the beers but the staff watched us in unamused amazement as we cracked open our beers and drank from the bottles, as is normal practice in Australia.
We enjoyed our 3 night stay. The location is easy to find and very convenient for exploring the French Concession, The Bund and Old Shanghai. The hotel itself is a bit bizarre, with a modern but old style wing tacked on the side. We stayed in the new wing and the rooms are lovely and spacious, comfortable and well decked out with all the extras you'd expect from a more expensive hotel. The staff were generally really helpful (patchy English but this is my experience in China in general) with making reservations for us and ordering taxis. Our only complaint is that the hotel bar in the old building has been shut down, and the room directory is out of date and doesn't reflect this.
A 90 year old villa transformed to a small hotel keeping all old and charming characteristics. Nicely decorated and spacious rooms. Good breakfast. Polite and helpful staff eventhough English level of at least reception staff should be improved
Comfortable and extremely spacious room. Lots of space to settle in. There was always a very proficient bilingual staff person around to help with questions and arranging taxis, etc. The breakfast buffet was pretty good, a nice touch was the made to order omelette. Some of the food seemed a little stale though. Large bathroom, be careful with the shower and not flood the floor. Extensive grounds and common areas. There are no ice machines, but housekeeping will bring you 'bingkuai' on request.
It's not the most luxurious hotel... but so incredibly charming... it belongs in a romantic movie! It is timeless. I feel like I stepped out of a time machine into another place. I got to stay here and I loved it's antiquated charm. It is truly unique. It's not necessarily about it being fancy or anything... it's just like traveling through a time machine and stepping into another place and time. I was touched by the story of the father and the daughter. Apparently his little girl had an intricate dream one night... of a fairy tale castle. She explained it with such vivid wonderment and excitement that her father felt it in his heart to make her dream a beautiful reality and created her dreamland castle in real life by the detail... You can see the stunning details in the wood, and architecture of the stairways, as well as the love that was put into it by her wonderful father(there are even big hearts carved into the stairwell...!!!) How sweet is that???! It's not the most luxurious hotel in the world, but it's incredibly charming and worth a visit. Try the wonton soup, you will be saying "holy crap batman, that was freaking delicious!" lol the only things I would not give 5 Stars for... is the crew could have more people that speak "fluent" english(but they tried to accommodate me as much as possible with the language barrier), another is I can't believe such an awesome hotel has no spa! I love getting a massage or facial when I travel, but at least I felt inspired enough to sing "beauty and the beast" REPEATEDLY.... "tale as old as time..." during my stay xD !!! The last complaints that they commercialize it too much with the cheesy asian decor in the front of the building, it really needs to be renovated... the air conditioners can be hidden in a more clever charming way... They're just out in the open. Needs new carpet. Some of the furniture looks old, you can have antique furniture without it looking old,(it's called the victorian era) just saying, the outside of the building air conditioners should be hidden in plain site maybe decorative painted wood around them(like the room dividers, just an idea). There are parts of the outside of the building near the roof that need renovation as they appear to be crumbling or peeling, but I know it must be difficult to keep it authentic when renovating. It is still very beautiful. Anyway, I am not complaining at all I just appreciate the beauty and magic of this place and feel passionate that it should be taken care of. I stay at fine hotels around the world and really enjoyed this place. Please hire a few professional masseuses and replace the carpet and pieces of furniture that are outdated. Otherwise, your place is one of a kind. SPECTACULAR! <3 <3 <3 I got to stay in a lovely castle...
The colonial history of this hotel is fascinating and the architecture is picturesque. The rooms are absolutely delightful and well maintained. The location was for us very convenient. The food is fresh and varied, well presented and suiting a range of tastes. The service was amazing - even though few of the staff spoke English they tried so hard to help. Well worth a stay.
- Walking distance to Jing An Temple
- Free WiFi in rooms and public areas
- Onsite dining
- Fitness center
Located in Jing'an within a short walk of Jing An Temple, Moller Villa Hotel Shanghai is within a mile (2 km) of other popular sights such as Shanghai French Concession. This 53-room, 4.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and a fitness center. It's in central Shanghai and also close to The Bund and Shanghai Tower.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start your day off with breakfast, available for a fee.
All 53 air-conditioned rooms provide refrigerators, minibars, and free newspapers. Guests can enjoy satellite TV and stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and memory foam beds with premium bedding ensure a restful night. Free bottled water, safes, and phones are other standard amenities.
Guests of Moller Villa Hotel Shanghai enjoy a fitness center, free WiFi in public areas, and a meeting room. There's limited parking, and an airport shuttle (available on request) for CNY 600 per vehicle one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a business center, coffee/tea in a common area, and express check-in.
Reviews from Trip Advisor
82.0% of guests recommend this hotelTotal of 215 reviews