Crowne Plaza Shanghai Nanjing Road by IHG

4.5 star property
Luxury hotel with 2 restaurants and a 24-hour health club

Choose dates to view prices

Photo gallery for Crowne Plaza Shanghai Nanjing Road by IHG

Daily buffet breakfast for a fee
Reception
Exterior
Suite, 1 Bedroom (Worklife) | 1 bedroom, premium bedding, minibar, in-room safe
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym

Explore the area

View in a map
700 Jiujiang Road/719 Nanjing Road, Huangpu District, Shanghai, Shanghai, 200001
  • Place, Nanjing Road Shopping District
    ‪1 min walk‬
  • Place, People's Square
    ‪6 min walk‬
  • Place, The Bund
    ‪2 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪37 min drive‬

Room options

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(8 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Worklife)

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed (Kids Theme)

9.4 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Twin Beds (Worklife)

8.8 out of 10
Excellent
(5 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom (Worklife)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Twin Beds (High Floor)

9.0 out of 10
Wonderful
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

2 Twin Standard

  • Sleeps 2

1 King Standard

  • Sleeps 2

Premium Room

  • Sleeps 2

1 King Junior Suite

  • Sleeps 2

1 King Junior Suite High Floor

  • Sleeps 2

Deluxe Suite

  • Sleeps 2

1 King Bed 1 Bedroom Courtyard Suite

  • Sleeps 2

2 Twin Bed 1 Bedroom Courtyard Suite

  • Sleeps 2

1 King Premium Kids Theme Sofa Bed

  • Sleeps 2

1 King Premium Worklife

  • Sleeps 2

2 Twin Premium Worklife

  • Sleeps 2

Suite - Courtyard-View (Double Bed)

  • Sleeps 2

Suite - Courtyard-View (2 Beds)

  • Sleeps 2

Suite

  • Sleeps 2

Standard Room

  • Sleeps 2

2 Twin Standard Room High Floor

  • Sleeps 2

1 king Standard Room High Floor

  • Sleeps 2

1 King Premium Room

  • Sleeps 2

1 King 1 Bdrm STE Worklife

  • Sleeps 2

1 King 1 Bedroom Suite

  • Sleeps 2

2 Twin Premium Room

  • Sleeps 2

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About the neighborhood

Shanghai

Located in Downtown Shanghai, Crowne Plaza Shanghai Nanjing Road by IHG is adjacent to Nanjing Road Shopping District and within a 10-minute walk of other popular attractions like People's Square. This 390-room, 4.5-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Nanjing Road Shopping District - 1 min walk - 0.1 miles
  • People's Square - 6 min walk - 0.3 miles
  • West Nanjing Road - 10 min walk - 0.5 miles
  • The Bund - 2 min drive - 1.2 miles
  • Yu Garden - 2 min drive - 1.2 miles

Getting around

  • People's Square Station - 11 min walk
  • Shanghai South Railway Station - 13 min drive
  • Hongqiao International Airport (SHA) - 27 min drive

Restaurants

  • ‪CHAGEE 霸王茶姬 - ‬2 min walk
  • ‪味香斋 - ‬1 min walk
  • ‪Dexing Guan 德兴馆 - ‬1 min walk
  • ‪Old Town Road Bistro - ‬1 min walk
  • ‪Asador - ‬1 min walk

About this property

Crowne Plaza Shanghai Nanjing Road by IHG

Luxury hotel with 2 restaurants and a 24-hour health club
Guests staying at Crowne Plaza Shanghai Nanjing Road by IHG enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for CNY 120 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury hotel include a business center, coffee/tea in a common area, and a meeting room.
Guests can expect to find free WiFi and TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and electric kettles are also standard.
Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CNY 120 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 256 to 256 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Champs-Elysées Bar
  • Comely All-day Dining
  • Regents Restaurant

Things to do

  • 24-hour health club
  • Indoor pool
  • Shopping mall

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for CNY 286.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 500 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 256 to 256 for adults, and CNY 0 to 128 for children
  • Self parking fee: CNY 120 per night
  • Rollaway bed fee: CNY 286.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • No cribs or infant beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Majesty Hotel Shanghai Plaza
Majesty Plaza Shanghai
Majesty Plaza Hotel Shanghai
Majesty Plaza Shanghai Hotel Shanghai
Majesty Plaza Shanghai Hotel
Majesty Plaza Hotel Shanghai
Majesty Plaza Shanghai
Crowne Plaza Shanghai Nanjing Road by IHG Hotel
Crowne Plaza Shanghai Nanjing Road an IHG Hotel
Crowne Plaza Shanghai Nanjing Road by IHG Shanghai
Crowne Plaza Shanghai Nanjing Road by IHG Hotel Shanghai

Frequently asked questions

Is free cancellation available at Crowne Plaza Shanghai Nanjing Road by IHG?

Crowne Plaza Shanghai Nanjing Road by IHG offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Shanghai Nanjing Road by IHG?

As of Oct 14, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Shanghai Nanjing Road by IHG on Nov 11, 2025 start from $119.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Crowne Plaza Shanghai Nanjing Road by IHG?

This hotel is situated in Downtown Shanghai within a 10-minute walk of Nanjing Road Shopping District and People's Square. You'll also find The Bund and Xintiandi Style Shopping Centre within a short drive.

Is there parking available at Crowne Plaza Shanghai Nanjing Road by IHG?

Yes, parking is offered for CNY 120 per night. Accessible parking is also available for guests.

Does Crowne Plaza Shanghai Nanjing Road by IHG include a casino at the property?

No, Crowne Plaza Shanghai Nanjing Road by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Shanghai Nanjing Road by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What do couples enjoy most about Crowne Plaza Shanghai Nanjing Road by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Does Crowne Plaza Shanghai Nanjing Road by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza Shanghai Nanjing Road by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Shanghai Nanjing Road by IHG has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Crowne Plaza Shanghai Nanjing Road by IHG allow pets to stay for free?

No, pets and service animals aren't allowed at Crowne Plaza Shanghai Nanjing Road by IHG.

Are there connecting rooms at Crowne Plaza Shanghai Nanjing Road by IHG?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Crowne Plaza Shanghai Nanjing Road by IHG?

The closest major airport to Crowne Plaza Shanghai Nanjing Road by IHG is Hongqiao International Airport (SHA), which is 9.2 mi away (27 minutes by car). Another top airport is Shanghai Pudong Intl. Airport (PVG), which is located 28.8 mi away (45-minute drive).

Can I book a room with a balcony at Crowne Plaza Shanghai Nanjing Road by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Shanghai Nanjing Road by IHG.

Does Crowne Plaza Shanghai Nanjing Road by IHG offer wedding services?

Take advantage of the wedding venue at Crowne Plaza Shanghai Nanjing Road by IHG if you plan to say "I do" during your trip.

Reviews

Crowne Plaza Shanghai Nanjing Road by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 285 out of 462 reviews
Rating 8 - Good. 118 out of 462 reviews
Rating 6 - Okay. 35 out of 462 reviews
Rating 4 - Poor. 12 out of 462 reviews
Rating 2 - Terrible. 12 out of 462 reviews

Reviews

10/10 Excellent

Siddique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Siddique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An honest review

Crowne Plaza is located at the end on Nanjing street in Shanghai and this excellent location had excellent dinning and shopping. The checkin and checkout was easy and a shout-out for Kathy who upgraded us to a VIP room with a view of the Shanghai skyline and my wife loved it. One thing I would recommend is that the breakfast buffet should clearly identify vegetarian dishes to avoid any confusion. We highly recommend this hotel for visitors who have a few days to see the city.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is right smack on the busy street of Nanjing East Road and so it provides easy access to the MRT (People's Park Station is just 5 to 10 minutes away). Food is a plenty so there are a lot of options. Hotel itself is very clean. We love that the hotel provides self-initiated services such as replenishing water / water bottles and changing towels on a daily basis even though we did not ask to make up room. The hotel is clean and elegant. Front desk folks are very courteous.
Stayed 4 nights in Jul 2025

8/10 Good

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the upgraded room
Stayed 4 nights in Jul 2025

2/10 Terrible

anthony

Disliked: Cleanliness
public restroom dirty
Stayed 3 nights in Jul 2025

8/10 Good

Erica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is fabulous, right on Nanjing Road but not loud or overly busy. Rooms were somewhat dated in feel, but still very nice, comfortable and quiet. Breakfast buffet was vast, but a bit pricey for the quality. Would definitely stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Renwei

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Premium location and nice staff!
Stayed 2 nights in Jun 2025

8/10 Good

Som

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very clean. Daily cleaning.
Stayed 4 nights in Jun 2025

6/10 Okay

Mohammad

Traveled with family
The location is superb bang right in the middle of pedestrian street. But what was odd is that they wouldn’t give us an extra umbrella. Only 1 per room they said. Wasn’t the crowne plaza service I was expecting.
Stayed 2 nights in May 2025

10/10 Excellent

Oscar

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

10/10 Excellent

darwin

Stayed 1 night in Jun 2025

6/10 Okay

Diana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The building is old but beautiful inside. My only complain is the air quality inside. The air condition blows out dust. We turned off the AC to reduce the dust, and it worked.
Stayed 3 nights in Jun 2025

10/10 Excellent

vinod

Stayed 1 night in Jun 2025

10/10 Excellent

imad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay and nice rooms

Pleasant stay. very comfy room, spacious, clean and well equipped). good location, not far from Subway. Poor quality of breakfast
Stayed 5 nights in Jun 2025

8/10 Good

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very busy area. Nice hotel and it advertises multiple bar areas but I was told there is only one bar on the first floor and that was it.
Stayed 4 nights in Jun 2025

4/10 Poor

Lynda

Disliked: Staff & service, property conditions & facilities

Bad staff service and outdated room furnishings

Most of the staff there are either inexperienced to understand or handle our queries and they are not very helpful. The only person I can comment is the lady that processed our check-in although rooms were not ready as we were early. I understand she requested for a clean and if possible, refurbished room. Think her last name is Zhang. All the other front desk staff are mostly unfriendly although I speaks Mandarin. They were selective on guests and my simple request for a power plug got ignored as they say it’s all taken up (for 2 nights!)
Stayed 2 nights in Jun 2025

8/10 Good

F

Stayed 2 nights in Jun 2025

2/10 Terrible

Jude, Los Angeles

Traveled with family
Disliked: Amenities, property conditions & facilities
This hotel would have been lovely 20 years ago. Now, it is tired, and not very clean. This hotel has the most unwelcoming lobby I’ve ever seen. There is nowhere to sit! The back door/taxi drop off/pick up has a massive open space for luggage…it’s unsightly and unwelcoming for guests. There is also zero seating in the front lobby. It’s strange and has bad curbside appeal (aka bad feng shui!)
Stayed 5 nights in Jun 2025

8/10 Good

XIAOJING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great price for the loaction.
Stayed 1 night in Jun 2025

8/10 Good

LUIS

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Jun 2025

10/10 Excellent

Ka Meng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good value overall, excellent breakfast
Stayed 5 nights in Jun 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this property are exceptional,they spoke very good english and helped us book taxis as well as aiport shuttles. Clean and central would totally recommended 👌
Stayed 3 nights in Jun 2025

10/10 Excellent

Jorge

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2025