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Recent guest reviews

Rooms are big and comfortable. Breakfast is perfect, los of things. Hotel stuff dont speak english and are not helpfull

The best service and goog location in Shanghai, the staf is very friendly and the hotel very nice.

excellent customer service.. received free room upgrade for being platinum orbitz/expedia member a night after. Great views. Must opt for river views.. shanghai suite or deluxe is the best better than the bund.

Second stay there, still very happy, and would return for a third. Location and views from the rooms overlooking the river are great. Only demerits: sewer smell (same as it was months ago) in the first floor reception ( but thankfully it doesn’t permeate to upper floors) and stale breakfast pastries mixed with fresh ones.

The shower in my room did not work and could not be fixed for two days. On the third and final day of my stay I was given a new room. I expected some consideration/adjustment to my bill, but got none. (I paid for 3 rooms for a family reunion).

Great location, friendly staff, perfect room and view

Hotel is located by the river with beautiful views, only if you book a room with river view. River view of the Bund was the only reason for me to book this hotel. I purposely booked a “room with a view”. But Orbitz is ambiguous about the views. I was very disappointed when the hotel reception told me that it was not river view but city view. The hotel staff appeared cold too me. It took the bellboy 30 minutes to deliver one medium sized suitcase and that was after two inquiry calls. The doormen did not seem willingly helpful when asked to get a taxi.

Had a great experience overall! Close to everything and the staff was helpful...

This hotel is right on the Bund. Literally, just across the street. From both the coffee room on the 3rd floor and the restaurant on the 2nd floor, you overlook the Bund and a view of the area across the river. The breakfast caters to a wide variety of tastes: omelets, bacon and other assorted "western" foods to Juk and other Asian foods served buffet style. I was impressed by the variety and quality. The coffee is consistently good and freshly brewed. Our room was also pleasing.

Diseño excelente, servicios todos, limpieza impecable, ubicación una de las mejores de las ciudad

1 East Jinling Road Shanghai Shanghai

Hotel highlights

  • Walking distance to The Bund and Yu Garden
  • Free in-room WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Onsite dining
  • Fitness center

Located in Downtown Shanghai, Maxx by Steigenberger on the Bund Shanghai is a leisurely stroll from popular sights such as The Bund and Yu Garden. This 162-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 7:00 AM to 9:30 AM.


Rooms

42-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Minibars, espresso makers, and free newspapers are also available.


Property features

Maxx by Steigenberger on the Bund Shanghai offers a gym, conference space, and a business center. Transportation is made easy with limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this boutique hotel include coffee/tea in a common area, a library, and express check-in.

Room options

Shanghai Studio

1 King Bed | Sleeps 3

Shanghai Suite City View

1 King Bed | Sleeps 3

Bund Studio

1 King Bed | Sleeps 3

Shanghai Studio with City View

1 King Bed | Sleeps 3

Guest reviews for Maxx by Steigenberger on the Bund Shanghai

Everyone (8) Couples (1) Family (2)
5
Everyone

By on Oct 2, 2019

Review comment responded on Oct 11, 2019

Distinguished guest: thank you for your valuable time to leave your comments here. We sincerely welcome you to visit our hotel again and continue to provide us with valuable advice and Suggestions.

5
Family

Rooms are big and comfortable. Breakfast is perfect, los of things. Hotel stuff dont speak english and are not helpfull

By on Sep 22, 2019

Review comment responded on Oct 11, 2019

Distinguished guest: thank you for your valuable time to leave your comments here. We sincerely welcome you to visit our hotel again and continue to provide us with valuable advice and Suggestions.

5
Family

The best service and goog location in Shanghai, the staf is very friendly and the hotel very nice.

By on Mar 26, 2019

Review comment responded on Mar 29, 2019

Distinguished guest: thank you for your valuable time to leave your comments here. We sincerely welcome you to visit our hotel again and continue to provide us with valuable advice and Suggestions.

5
Everyone

excellent customer service.. received free room upgrade for being platinum orbitz/expedia member a night after. Great views. Must opt for river views.. shanghai suite or deluxe is the best better than the bund.

By on Jan 28, 2019

Review comment responded on Feb 11, 2019

Thank you for making Les Suites Orient your home away from home on your recent visit to Shanghai. We look forward to welcome you back again in the near future.

5
Everyone

Second stay there, still very happy, and would return for a third. Location and views from the rooms overlooking the river are great. Only demerits: sewer smell (same as it was months ago) in the first floor reception ( but thankfully it doesn’t permeate to upper floors) and stale breakfast pastries mixed with fresh ones.

By on Dec 17, 2018

Review comment responded on Dec 21, 2018

Distinguished guest: thank you for your valuable time to leave your comments here. We sincerely welcome you to visit our hotel again and continue to provide us with valuable advice and Suggestions.

3
Everyone

The shower in my room did not work and could not be fixed for two days. On the third and final day of my stay I was given a new room. I expected some consideration/adjustment to my bill, but got none. (I paid for 3 rooms for a family reunion).

By on Nov 2, 2018

Review comment responded on Nov 5, 2018

Dear guest:Thank you for your comments. We apologize for the problems encountered during your stay. We never want to let guests experience bad experiences. I will ensure that you will thoroughly examine the problems you mentioned. If it is convenient, I would like to know more about the stay so that we can improve the hotel facilities and services. Thank you for staying in our hotel. I hope to continue to serve you next time.

5
Everyone

Great location, friendly staff, perfect room and view

By on Aug 20, 2018

Review comment responded on Aug 23, 2018

Distinguished guest: thank you for your valuable time to leave your comments here. We sincerely welcome you to visit our hotel again and continue to provide us with valuable advice and Suggestions.

3

good location but service needs improvement

Everyone

Hotel is located by the river with beautiful views, only if you book a room with river view. River view of the Bund was the only reason for me to book this hotel. I purposely booked a “room with a view”. But Orbitz is ambiguous about the views. I was very disappointed when the hotel reception told me that it was not river view but city view. The hotel staff appeared cold too me. It took the bellboy 30 minutes to deliver one medium sized suitcase and that was after two inquiry calls. The doormen did not seem willingly helpful when asked to get a taxi.

By , from US on Jul 14, 2018

Review comment responded on Jul 16, 2018

Distinguished guest: Thank you very much for staying in our hotel and sharing your stay with us. We regret to say that our service has not satisfied you. As for the problems you mentioned, the management of the hotel has attached great importance. We will continue to improve the service quality and strive for better. Sincerely looking forward to your coming again!

5

great views of the bund and awesome breakfast!

Everyone

Had a great experience overall! Close to everything and the staff was helpful...

By on Mar 28, 2018

Review comment responded on May 3, 2018

Thank you for making Les Suites Orient your home away from home on your recent visit to Shanghai. We look forward to welcome you back again in the near future.

5
Partner Couples

This hotel is right on the Bund. Literally, just across the street. From both the coffee room on the 3rd floor and the restaurant on the 2nd floor, you overlook the Bund and a view of the area across the river. The breakfast caters to a wide variety of tastes: omelets, bacon and other assorted "western" foods to Juk and other Asian foods served buffet style. I was impressed by the variety and quality. The coffee is consistently good and freshly brewed. Our room was also pleasing.

By on Apr 10, 2019

Review comment responded on Apr 30, 2019

Distinguished guest: thank you for your valuable time to leave your comments here. We sincerely welcome you to visit our hotel again and continue to provide us with valuable advice and Suggestions.

Les Suites Orient, Bund Shanghai

1 East Jinling Road, Shanghai, Shanghai 200002
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