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InterContinental Shanghai Wonderland by IHG

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Photo gallery for InterContinental Shanghai Wonderland by IHG

Building design
1 bedroom, premium bedding, memory foam beds, free minibar
Garden views, open daily
1 bedroom, premium bedding, memory foam beds, free minibar
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
5888 Chenhua Road, Songjiang District, Shanghai, 201619
  • Place, Tianma Mountain
    ‪10 min drive‬
  • Place, Huzhu Pagoda
    ‪10 min drive‬
  • Place, Shanghai Chenshan Botanic Gardens
    ‪11 min drive‬
  • Airport, Shanghai (SHA-Hongqiao Intl.)
    ‪48 min drive‬

Room options

View all photos for Club Room (Premium)

1 bedroom, premium bedding, memory foam beds, free minibar

Club Room (Premium)

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony (Ruby)

Deluxe Room, 1 King Bed, Balcony (Ruby) | 1 bedroom, premium bedding, memory foam beds, free minibar

Deluxe Room, 1 King Bed, Balcony (Ruby)

8.0 out of 10
Very good
(1 review)
  • Hill view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Balcony (Garnet)

Superior Room, 1 King Bed, Balcony (Garnet) | 1 bedroom, premium bedding, memory foam beds, free minibar

Superior Room, 1 King Bed, Balcony (Garnet)

  • Hill view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed (Premium)

1 bedroom, premium bedding, memory foam beds, free minibar

Club Room, 1 King Bed (Premium)

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony (Sapphire)

1 bedroom, premium bedding, memory foam beds, free minibar

Deluxe Room, 1 King Bed, Balcony (Sapphire)

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony (Turquoise)

Deluxe Room, 1 King Bed, Balcony (Turquoise) | 1 bedroom, premium bedding, memory foam beds, free minibar

Deluxe Room, 1 King Bed, Balcony (Turquoise)

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Waterfall Suites

Waterfall Suites | 1 bedroom, premium bedding, memory foam beds, free minibar

Waterfall Suites

  • Mountain view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Underwater Suites

Underwater Suites | 1 bedroom, premium bedding, memory foam beds, free minibar

Underwater Suites

  • Water view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room Underwater King

Premier Room Underwater King | 1 bedroom, premium bedding, memory foam beds, free minibar

Premier Room Underwater King

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Duplex Underwater Suites

Duplex Underwater Suites | 1 bedroom, premium bedding, memory foam beds, free minibar

Duplex Underwater Suites

  • Water view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room Garnet Twin

1 bedroom, premium bedding, memory foam beds, free minibar

Classic Room Garnet Twin

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Balcony (Ruby)

1 bedroom, premium bedding, memory foam beds, free minibar

Deluxe Room, 2 Twin Beds, Balcony (Ruby)

  • Hill view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Room, 2 Twin Beds, Balcony (Ruby)

1 bedroom, premium bedding, memory foam beds, free minibar

Club Room, 2 Twin Beds, Balcony (Ruby)

  • Hill view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room

Classic Room | 1 bedroom, premium bedding, memory foam beds, free minibar

Classic Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Shanghai

Located in Songjiang District, InterContinental Shanghai Wonderland by IHG is 2.7 mi (4.4 km) from Tianma Mountain and within a 15-minute drive of other popular attractions like Sheshan Hill. This 5-star hotel has 330 guestrooms and offers conveniences like 3 restaurants, an indoor pool, and free in-room WiFi.

What's nearby

  • Tianma Mountain - 10 min drive - 2.6 miles
  • Huzhu Pagoda - 10 min drive - 2.7 miles
  • Shanghai Chenshan Botanic Gardens - 11 min drive - 3.7 miles
  • Tian Ma Country Club - 12 min drive - 2.9 miles
  • Sheshan National Forest Park - 19 min drive - 6.9 miles

Getting around

  • North Taiwushi Town Tram Stop - 6 min drive
  • Shanghai Hongqiao Railway Station - 27 min drive
  • Hongqiao International Airport (SHA) - 44 min drive

Restaurants

  • ‪苏小柳 - ‬7 min drive
  • ‪The Quarry - ‬13 min walk
  • ‪渔火 - ‬12 min walk
  • ‪逅山咖啡 - ‬3 min drive
  • ‪星巴克 - ‬6 min drive

About this property

InterContinental Shanghai Wonderland by IHG

Guests staying at InterContinental Shanghai Wonderland by IHG enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a conference center, a business center, and a kids' club.
Guests can expect free WiFi and 55-inch LCD TVs. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include washers/dryers, free minibar items, and electric kettles.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Hilton Shanghai Songjiang Guangfulin
Songjiang District
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 19 reviews
$118 nightly
The price is $127
Jun 28 - Jun 29
Total with taxes and fees
Hilton Shanghai Songjiang Guangfulin

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 188 to 188 for adults and CNY 94 to 188 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cai Feng Lou
  • Commune
  • Mr.Fisher
  • She Shan Lounge
  • The Quarry

Things to do

  • Children's club
  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Children's club (surcharge)
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 6 meeting rooms
  • Business center
  • Conference center (9,688 square feet of space)

Outdoors

  • Garden
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchairs on site

More

  • 16 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between noon and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 188 to 188 for adults, and CNY 94 to 188 for children
  • Late check-in fee for check-in between noon and 6:00 PM
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Intercontinental Shanghai Wonderland Hotel
Intercontinental Wonderland Hotel
Intercontinental Wonderland
Intercontinental Shanghai Wonderland
InterContinental Shanghai Wonderland by IHG Hotel
Intercontinental Shanghai Wonderland an IHG Hotel
InterContinental Shanghai Wonderland by IHG Shanghai
InterContinental Shanghai Wonderland by IHG Hotel Shanghai

Frequently asked questions

Are free cancellation options available at InterContinental Shanghai Wonderland by IHG?

InterContinental Shanghai Wonderland by IHG offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at InterContinental Shanghai Wonderland by IHG?

As of Jun 25, 2026, prices found for a 1-night stay for 2 adults at InterContinental Shanghai Wonderland by IHG on Jul 26, 2026 start from $255, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of InterContinental Shanghai Wonderland by IHG?

This hotel is situated in Songjiang District, close to Shanghai Chenshan Botanic Gardens, Sheshan Hill, and Sheshan National Forest Park. You'll also find Tianma Mountain and Sheshan Basilica within a short drive.

Will I be able to park at InterContinental Shanghai Wonderland by IHG?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, free RV/bus/truck parking is also available.

Does InterContinental Shanghai Wonderland by IHG have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, an ocean-view restaurant, and a bar/lounge at this hotel.

Does InterContinental Shanghai Wonderland by IHG have a casino?

No, InterContinental Shanghai Wonderland by IHG doesn't have a casino.

Will I find an indoor pool at InterContinental Shanghai Wonderland by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is InterContinental Shanghai Wonderland by IHG a good place to stay for couples?

This waterfront hotel offers plenty of amenities for couples including an ocean-view restaurant, an indoor pool, and proposal/romance packages.

Are there hot tubs at InterContinental Shanghai Wonderland by IHG?

No, there isn't a spa tub at this hotel.

Does InterContinental Shanghai Wonderland by IHG have a restaurant that serves breakfast?

Yes, InterContinental Shanghai Wonderland by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will InterContinental Shanghai Wonderland by IHG allow pets to stay for free?

No, pets and service animals aren't allowed at InterContinental Shanghai Wonderland by IHG.

Are there connecting rooms at InterContinental Shanghai Wonderland by IHG?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from InterContinental Shanghai Wonderland by IHG?

The closest major airport to InterContinental Shanghai Wonderland by IHG is Hongqiao International Airport (SHA), which is 22.1 mi away (44 minutes by car).

Can I book a room with a balcony at InterContinental Shanghai Wonderland by IHG?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy mountain and water views.

InterContinental Shanghai Wonderland by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 45 out of 89 reviews
Rating 8 - Good. 28 out of 89 reviews
Rating 6 - Okay. 12 out of 89 reviews
Rating 4 - Poor. 4 out of 89 reviews
Rating 2 - Terrible. 0 out of 89 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Esther

Liked: Cleanliness, amenities, property conditions & facilities
It was a very pleasant stay. The hotel and the staff service were great.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lee Hoi Yin

Liked: Cleanliness, staff & service, property conditions & facilities
I great architecture and friendly staff
Stayed 1 night in May 2023
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was amazing from the opulence to the service this hotel has it all. This hotel should be classed as one of the wonders of the world.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

WEILIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unforgettable 5 star hotel experience

It was very unique experience at this location and got 5 star hotel treatment, nothing can be complained for.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Hendri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best hotel so far, the front desk is very helpful & upgraded our room automatically. we are very happy & satisfied with the services.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Kwok Hou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No comment

Very goog
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Xuefei

Liked: Cleanliness, staff & service, property conditions & facilities
n.a.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Chan

Breakfast is fantastic. Hotel lobby and outdoor environment a bit worn out. The night performance with drones could be better. Staffs are nice and helpful
Stayed 1 night in Mar 2024
Verified

4/10 Poor

Casey

Disliked: Amenities, property conditions & facilities
Food was okay. Room service took over 2 hours to be delivered. No food options outside of the hotel. Check in takes a long time.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Shanghai Wonderland was an amazing experience. The food tasted amazing, the property was extremely well managed and the nightly events were excellent. The part that I mostly enjoyed during my stay however was the amazing staff who were all extremely polite and friendly. Especially Betty Wang and Sandy Lin, who explained to me the various things I could do around the property and told me all about the delicious foods I could eat at the hotel. Also, I would like to mention how Betty showed me around the property, told me all about the foods and what they were if I didn't know and even taught me how to use chopsticks better!!! Betty truly helped me with everything I needed and was honestly my best friend at the hotel. Thank you for an amazing experience and an amazing stay!
Stayed 7 nights in May 2024
Verified

6/10 Okay

Wei

Liked: Cleanliness, amenities
The interior of the hotel room does not quite match the standard suggested by the hotel's star rating. However, the bathroom is very nice—equipped with a top-of-the-line Dyson hairdryer and luxurious toiletries. Although the property is designated as non-smoking, there was a noticeable smell of smoke in the room. I reported this to the hotel staff, but unfortunately, they were unable to offer us a similar room, as the hotel was fully booked at the time.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

MICHIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地上から地下に降りて行く不思議な感覚になるホテル。 　HOTELは非常に綺麗で部屋も広くスタッフも朝食も素晴らしい。 　ぢ、上海中心地やディズニーランドまとはかなり距離が有りますね
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Katrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of a kind hotel med topklasse service

Et lukusus hotel til et "one of a kind", som overrasker igen og igen. Superlækker indretning og arkitektur. Servicen er i topklasse og langt over det forventede. Et oplevelseshotel fra øverste hylde, som man vil fortælle om igen og igen. Man glemmer aldrig opholdet på Wonderland.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

HARUNA

Liked: Cleanliness
Disliked: Staff & service
立地が最悪でした。外国人が行くのには不便です。また、サービスも悪くタクシーの手配を頼んだのにも関わらず2回も忘れられました。スタッフの情報共有が上手くいっていないように感じました。さらに、荷物を運んでもらう際に手荷物を入れていたバッグを破られました。目の前でされたにも関わらず謝罪はありませんでした。また、英語を話せるスタッフはわずかでした。しかし、朝食ビュッフェは美味しかったです。
Stayed 1 night in Dec 2023
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
晚上水舞表演值得看，餐廳職員態度親切，並盡力解決客人要求，目測每位員工都很認真，即使食客不多，仍然每人表現出懶散感覺；此外，帶領我們去房間的小哥也很清晰介紹房內設備及使用方法，很感謝他。這酒店食物亦很新鮮，下次有機會也想再來。
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務上面非常好，但客房保養的狀況不是很ok淋浴間的門無法完全關閉會漏水，客房內有一台不知道是清淨機還是除濕機運轉聲音非常大影響睡眠
Stayed 1 night in Aug 2023
Verified

8/10 Good

FANGYI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
入住的时候，前台建议我们付费升级房间，我们额外付了20%的费用，入住了行政房。结果，当晚降温，房间的空调有故障，我被冻感冒了。第二天向酒店反应了，酒店又给换了房间，还送上了姜汤。服务还是挺好的。酒店的生意很好，据工作人员介绍，自从开业以来，入住一直很火爆。所以，房间内总有一些地方会有些故障。第二次换的房间也是存在着一些问题，住进去后工人来修了几次。酒店的服务还是不错的。
Stayed 3 nights in Dec 2021
Verified

8/10 Good

Kang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
元旦期间入住，人多！办理入住手续花了较长的时间！早餐种类感觉一般吧，没什么特色！服务还算可以！
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Wen Hsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay

和老公來過結婚紀念日，客房服務還幫我們佈置了一下很貼心，環境舒適風景好，有機會還會再來～
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice space for vacation

Overall it's good. The water curtain show looks great.
Stayed 1 night in Jun 2021
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unique view and setting, which did not disappoint. Everything else was, at best, underwhelming. Overpriced to start with, it constantly underdelivers on almost every moment of the stay. No-one to help with luggage, no food options on arrival (2:30pm), bar does not serve cocktails before 9pm, phone in room is not working (out of batteries), pool water is cold, room service gets the order wrong each time, etc... Nothing terrible, but nothing positive either.
Stayed 1 night in Jun 2021
Verified

8/10 Good

Xiaoxia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

愉快的经历

行政套房比想象的小，设施整体很好，隔音很赞，早餐种类太少了
Stayed 1 night in Mar 2021
Verified

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but overpriced

Very nice location and well done, but not much to do in the area and everything was very expenive. Went to Mr Fisher for dinner however for nearly ¥1000 rmb would of expected a little more and more than 1 complimentary drink. Worth seeing but wont be returning.
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適でキレイ

朝ごはんが美味しかったです。サファイアの部屋にしましたが、小さな子供と3人で泊まるにはちょうど良かったです。噴水ショーも楽しかったです。
Stayed 1 night in Mar 2021