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ibis Shanghai Xujiahui

3.0 out of 5.0

Recent guest reviews

Neat and functional room. Meets the basic requirements. Mattress is rather hard. A further let down to spot others' pubic hair on the fresh bath towel. Hotel is a short distance to Hongqiao Road Metro station which links 3 Metro lines, very convenient to move around the city.

The location is fantastic, with about 15 minutes walk to Jiaotong University Metro station, quite central for Shanghai city. The normal Ibis finishing, though the floors and common areas were a bit worn. The general internet computer was not working. Also, I felt as if the hotel was a bit hungry for hiking the rates. The first night took some haggling to get them to come down to the previously advertised rate of my booking. And I had to skip one night because they "claimed the rare was not available", and was available again only the subsequent night. I stayed both in the windowed and windowless rooms. With windows, the few was so appalling, I had to keep the curtains closed. The cleaning was also less than what I expected of Ibis. I didn't wish to do DNA tests to identify previous occupants, so there was no need to leave their hairs behind. In all, the stay was okay. They lent me an umbrella to go out when it was raining. There are lots of restaurants around, and it was easy to get a taxi.

This is the hotel whose reception can speak english cause most of chinese hotel doesnt have front desk officer who can speak english and abother thing they serve english breakfast too which is plus point for the foreigners who dont like chinese breakfast.They have got good wifi,hot shower over all nice one.

During my Shanghai visit I had stayed in this hotel for two days,rooms were quite small but is nice,provided six types of toiletries,good hot shower,healthy breakfast provided,good location with many restaurants just nearby for lunch and dinner, will back again in next visit!

OK hotel, good location. Receptionist can speak English. Standard IBIS room, no complain, quite clean and acceptable. 20 minutes walking distance to crowded area. Many small restaurants around the hotel.

I like the location but for a room with no windows it's a rip off. I've stayed here many times and had an ok room for the same price but this time they told me I need to pay 469 to get a room with windows. I won't be going back.

We liked the location in the former French Concession area. Lots of small shops and restaurants. Easy access (10-15 min. walk) to two subway stations. Breakfast however was not to our European taste. Had breakfast in a nearby cafe instead.

I stayed there on a 2 week business trip in June 2014. The rooms are ok, larger than in Hong Kong. The bathroom is strange, a plastic cabin, with everything pre-installed inside, and then put in the corner of the room, but it does the job. No window views to speak of. There is a small breakfast buffet, the procedure is funny, communist style, you buy a breakfast voucher at the reception, then you go over a few feet into the breakfast room, where you redeem the voucher and get your food. The person selling you the voucher and the person taking it from you in the breakfast room is often the same... ;-). the breakfast is a small selection of snacks, including hard-boiiled eggs and small sausages, as well as steamed chinese buns with meat, or veg, some cereals and coffee/tea. If you are planning a big lunch around noon, this will tie you over, but if you are a person who eats a big breakfast and goes on till 3pm or so without food, you may need to seek alternatives. The rooms are clean, and cleaned daily, make sure you follow the instructions, and leave your towels on the floor if you want them changed, otherwise they will be dried and hung in the way that would make you think they are fresh. Same goes for bed linen, if you don't leave the tag on the bed, the crew will make the bed up, but will not change the sheets, it's up to you, how often you want it done, we stayed for 2 weeks with 2 changes. The air-conditioning in the rooms is equipped with smart electronic controls, and you can set it to the temp you want and enjoy, which is not always the case in budget places, so a plus. The wifi is good, not great, but good enough, you get wifi in the lobby and the rooms, also ethernet cable is in the room for a direct connection, you can ask for a router for your room, they will plug it into the outlet and connect the ethernet cable, and you have good wifi in the room. Just ask, they do it all the time. There are many websites that are blocked in china, i recommend using ExpressVPN, it works well, on all devices. Word of advice, you can access the Express VPN site on your computer, and Apple devices, but you cannot download the required app on your android devices, google play store being one of the blocked sites, so download ExpressVPN app onto your android before entering china, you can then set up the account on-line while already in china and enter all the info into your phones app, and if you decide not to use it then it doesn't cost a penny to have the app, but if you need it, and don't have it, there is no way around it on android, for us simple folk anyway ;-). The hotel is a short walk away from the Metro stop of line 10 and 11. You are then connected to the rest of Shanghai, so not bad. Also there are taxis everywhere, and the hotel Metro stop is a cheap ride costing 18RMB. There are restaurants all around the Hotel, all local, good seafood, good noodles. If you Want some western food, there are a few choices, but a short walk away. Turn left out the front door, straight for 2 blocks, you will come go past the cinema complex on your left, after that there will be Crowne Plaza Hotel on your left again, restaurants inside, or Wagas across the street with great salads, pastas, sandwiches and all that kind of stuff. After Crowne Plaza turn right and first left, for a great expat bar, The Tipsy Fiddler, home made stews and such, also great atmosphere with good live music every night, but in a good cameral setting of a guitar and voice. Happy hour till 8pm everyday. I think that the bar is here on TA but under Thirsty Fiddler, well they might have been tipsy ;-). The trip from Pu dong airport costs around 250RMB. Take metered taxis, otherwise you will be taken for a ride, like we were... you live you learn.

The hotel generally is okay as I used to stay in IBIS in different countries. but those in china is the worst in terms of te tidiness. i saw a sign saying that there is late breakfast that they offer drink and bread till 12noon . when i asked they said they have coffee only. .. a bit disappointed

The Ibis Xujiahui is located probably around a 10-15 minutes walk from Jiaotong University Subway station (line 10 and 11) giving you access to attractions in Shanghai. However, the hotel itself is located near Jiaotong University. The malls in Xujiahui area is around a 15-20 minutes walk away. The quality of the rooms here are pretty worn down. The wall paper is peeling off and the room stinks of stale air. Looks like the hotel hasn't been renovated in a long while. Beds are hard and the toilets are small just like other IBIS hotels. It was pretty worrying to see outsiders being able to come into the hotel at night to post 'call girl cards' under the guestroom doors at this hotel at night. On a positive note is the staff who are more than enthusiastic to help you.

No. 858 Panyu Road Shanghai Shanghai

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour front desk

Located in Changning within 2 miles (3 km) of French Concession, ibis Shanghai Xujiahui is within a few miles (5 km) of other popular sights such as Jing An Temple. This 76-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Located centrally in Shanghai, it's also near St. Ignatius Cathedral and Grand Gateway.


Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Start your day off with breakfast, available for a fee.


All 76 air-conditioned rooms feature coffee makers, phones, and ironing boards. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Desks and free toiletries are other standard amenities.

Property features

At ibis Shanghai Xujiahui, guests have access to free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables.

Room options

Standard Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Standard Twin Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 2

Classic Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

73% of guests recommend this hotel

Total of 61 reviews