Skip to main content
Beginning of main content

Recent guest reviews

The cost of the room was very reasonable and the hotel gym is great. The breakfast was very good. The wireless was spotty, so be sure to bring a connector for the internet in the room. The restaurants are expensive except for breakfast so think about exploring the area. The former French concession area has good food of all sorts and it’s walking distance away.

Excellent stay especially for the price I paid. Has definitely seen its years but the lobby is very well-maintained and food was decently priced and good taste. The room I had was of the older design (I hear they are upgrading the rooms), but it still felt of a good quality and standard, especially the bed is so comfortable! Noticeable wear in the fixtures and furniture, and the bathroom could get an upgrade as well but nothing off-putting really as compared to other local hotel brands which can be a hit and miss. Location is fantastic, short walk to the Jing An metro station and shopping area with everything! You will need to cross an overhead bridge to get to the metro though, so for those with big luggage, it's best to take a taxi to the hotel.

Great location, easy to get to the metro. They area is very western. After staying at the mostly Chinese areas, it is easier from me to stay in the western area. Breakfast was a ok. The pool is big, empty and I enjoyed that. They have a number of restaurants, but then you are into western prices. ;The rooms are great, a little small, but fine. However, the bathroom had this light urine smell. These days I carry lemon oil, so swishing it with water and spilling it around gets rid of any smell. They give you 2 waters everyday. That's nice.

Standard room very comfortable and quiet. Close to many restaurants, Pudong Airport Bus stop and Jing’an Metro station.

Hotel grounds and location is excellent. Only problem is the wifi is useless, as in you can't load a single page. Most of the staff was nice and helpful, although one lady at the front was pretty rude when I was short on cash for a package that needed to be shipped out. I requested the hotel to charge me so I can pay them back after checkout and she was unwillingly and rude. The rest of the staff was great though.

The location is hard to beat, a very short walk to JingAn temple and MRT station. Cross Yanan road towards the temple and you are right in one of the major shopping, business and eating districts with many cheap and high end restaurants. Stay south of Yanan and you have more of a neighborhood feel, with more local shops, cafes, and restaurants. The hotel room is quite comfortable. I had a king size bed for just over US$100, which is a great rate for the JingAn area. Pretty standard size for an international 4 star hotel. The lobby though is pretty average: no high ceilings, pretty lifeless lounge bar. Gym is good for a Chinese hotel and also has indoor pool. Main downside I found was the porters / captain outside never help with taxis. I have stood there several times obviously looking to hail a taxi and no one ever came over to help. Every time I just went to the road and hailed one myself. I once heard the porter say in Chinese to another staff member "I only helped that foreigner get a taxi because he gave me 50 yuan. Otherwise I would ignore him." That kind of attitude and service is a 1 star level, not 4 star. I stayed almost an entire week so this attitude was not just one bad experience. On the other hand, I found the front desk staff very courteous and helpful.

I've stayed at this hotel twice and it's been great both times. It's located within two blocks of the Jing'an Temple and subway station as well as all of the shops on Nanjing Road.

Everything was perfect. The only problem is you have to walk overhead bridge to cross the street. All the bridge escalator are not working so u have to climb the stair.

The Hotel was beautiful and staffs were nice and warm. Location was great. However, this kind of the hotels don't provide air-condition until June except those real 4 or 5 stars hotel. I think it is the China policy. Averagely, China gets very hot from April. So, I will chose a hotel with independent air-conditioning. Check with the Hotel if then turn on the cold air instead the wind.

Love this hotel...location, value, and spa. Have stayed here a few times and have always had a good experience.

Excellent location in Jing An, though hotel is under remodeling. Excellent value for quality. Reception desk is professional but not friendly.

I really enjoyed my stay at the hotel. Staff were friendly and handled English well. Very clean - a great value.

65 Yanan Road West Shanghai Shanghai

Hotel highlights

  • Walking distance to Jing'an Temple
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Jing'an, Hotel Equatorial Shanghai is adjacent to Jing An Park and within a 10-minute walk of other popular attractions like Jiuguang Department Store. This 4.5-star hotel has 506 guestrooms and offers conveniences like 3 restaurants, a full-service spa, and an indoor pool. It's connected to the convention center in central Shanghai and also close to Jing'an Temple and Shanghai Exhibition Center.


Dining

Enjoy dining at Cafe 65, one of 3 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6 AM to 10 AM and on weekends from 6 AM to 10:30 AM.


Rooms

The 506 accommodations feature a separate bedroom. LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, minibars, and coffee makers are also standard.


Property features

At Hotel Equatorial Shanghai, guests enjoy a full-service spa, an indoor pool, and a fitness center. Self parking is offered for CNY 120 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include an outdoor tennis court, free WiFi in public areas, and a conference center.

Room options

Executive Suite, 1 Bedroom

1 King Bed | Sleeps 2

Family Suite

1 Twin Bed and 1 Queen Bed | Sleeps 2

Deluxe Double or Twin Room

1 King Bed | 2 Twin Beds | Sleeps 2

Club Room

1 King Bed | 2 Twin Beds | Sleeps 2

Guest reviews for Hotel Equatorial Shanghai

Everyone (7) Business (3) Family (1)
3
Everyone

The cost of the room was very reasonable and the hotel gym is great. The breakfast was very good. The wireless was spotty, so be sure to bring a connector for the internet in the room. The restaurants are expensive except for breakfast so think about exploring the area. The former French concession area has good food of all sorts and it’s walking distance away.

By on Jul 3, 2019

Review comment responded on Jul 10, 2019

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and your splendid comments regarding all most every aspect of the hotel. Your satisfaction is the best praise and recognition on our works which will certainly encourage our team to continuously contribute our efforts to maximize the guest’s satisfaction. Thank you very much for your time and we’re looking forward to seeing you again in the near future.

5
Business Business

Excellent stay especially for the price I paid. Has definitely seen its years but the lobby is very well-maintained and food was decently priced and good taste. The room I had was of the older design (I hear they are upgrading the rooms), but it still felt of a good quality and standard, especially the bed is so comfortable! Noticeable wear in the fixtures and furniture, and the bathroom could get an upgrade as well but nothing off-putting really as compared to other local hotel brands which can be a hit and miss. Location is fantastic, short walk to the Jing An metro station and shopping area with everything! You will need to cross an overhead bridge to get to the metro though, so for those with big luggage, it's best to take a taxi to the hotel.

By , from USA on May 29, 2019

Review comment responded on Jul 10, 2019

Dear Guest: Thank you for taking time to review Hotel Equatorial Shanghai and your comments is very important for us. Hotel Equatorial Shanghai is strategically located at Jing'An in the heart of downtown Shanghai. It’s known for our warm hospitality and excellent customer service, the imperial hotel offers extensive business, meeting and recreational facilities. Thank you for choosing to stay with us and hope to your next visit.

4
Everyone

Great location, easy to get to the metro. They area is very western. After staying at the mostly Chinese areas, it is easier from me to stay in the western area. Breakfast was a ok. The pool is big, empty and I enjoyed that. They have a number of restaurants, but then you are into western prices. ;The rooms are great, a little small, but fine. However, the bathroom had this light urine smell. These days I carry lemon oil, so swishing it with water and spilling it around gets rid of any smell. They give you 2 waters everyday. That's nice.

By , from Santa Fe, NM on Oct 14, 2018

4

excellent hotel in jing’an neighborhood.

Everyone

Standard room very comfortable and quiet. Close to many restaurants, Pudong Airport Bus stop and Jing’an Metro station.

By , from Chicago, IL on May 6, 2018

Review comment responded on May 7, 2018

Dear Guest: Thank you for taking time to review Hotel Equatorial Shanghai and your comments is very important for us. Hotel Equatorial Shanghai is strategically located at Jing'An in the heart of downtown Shanghai. It’s known for our warm hospitality and excellent customer service, the imperial hotel offers extensive business, meeting and recreational facilities. Thank you for choosing to stay with us and hope to your next visit.

3

great location, lousy wifi

Everyone

Hotel grounds and location is excellent. Only problem is the wifi is useless, as in you can't load a single page. Most of the staff was nice and helpful, although one lady at the front was pretty rude when I was short on cash for a package that needed to be shipped out. I requested the hotel to charge me so I can pay them back after checkout and she was unwillingly and rude. The rest of the staff was great though.

By on Apr 6, 2017

Review comment responded on Apr 11, 2017

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and your comments. We are deeply appreciated by the defects and suggestions you pointed out for us. These matters have since been brought to the attention of the hotel management. A thorough investigation will be conducted and close supervision and training will be organized accordingly to better staff’s skills of guest’s problem resolving and service awareness towards all other aspects of the hotel service standards. To assist our guests in any way possible is the primary task for every staff member at the Hotel Equatorial Shanghai to complete. To ensure guest satisfaction is our ultimate goal which we strive to achieve guest requirements. Thank you for your time. We look forward to seeing you again soon.

4

great location, soft bed and comforter, bad porter

Everyone

The location is hard to beat, a very short walk to JingAn temple and MRT station. Cross Yanan road towards the temple and you are right in one of the major shopping, business and eating districts with many cheap and high end restaurants. Stay south of Yanan and you have more of a neighborhood feel, with more local shops, cafes, and restaurants. The hotel room is quite comfortable. I had a king size bed for just over US$100, which is a great rate for the JingAn area. Pretty standard size for an international 4 star hotel. The lobby though is pretty average: no high ceilings, pretty lifeless lounge bar. Gym is good for a Chinese hotel and also has indoor pool. Main downside I found was the porters / captain outside never help with taxis. I have stood there several times obviously looking to hail a taxi and no one ever came over to help. Every time I just went to the road and hailed one myself. I once heard the porter say in Chinese to another staff member "I only helped that foreigner get a taxi because he gave me 50 yuan. Otherwise I would ignore him." That kind of attitude and service is a 1 star level, not 4 star. I stayed almost an entire week so this attitude was not just one bad experience. On the other hand, I found the front desk staff very courteous and helpful.

By , from Singapore on Apr 1, 2017

Review comment responded on Apr 6, 2017

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and your lovely comments. To assist our guests in any way possible is the primary task for every staff member at the Hotel Equatorial Shanghai to complete. To ensure guest satisfaction is our ultimate goal which we strive to achieve guest requirements. Thank you for your time. We look forward to seeing you again soon.

5

great hotel close to everything

Everyone

I've stayed at this hotel twice and it's been great both times. It's located within two blocks of the Jing'an Temple and subway station as well as all of the shops on Nanjing Road.

By , from Los Angeles, CA on Oct 19, 2016

Review comment responded on Mar 8, 2017

Dear Guest: Thank you for taking time to review Hotel Equatorial Shanghai and your comments is very important for us. Hotel Equatorial Shanghai is strategically located at Jing'An in the heart of downtown Shanghai. It’s known for our warm hospitality and excellent customer service, the imperial hotel offers extensive business, meeting and recreational facilities. Thank you for choosing to stay with us and hope to your next visit.

5

nice hotel and it 5 minutes walk to jingan temple

Everyone

Everything was perfect. The only problem is you have to walk overhead bridge to cross the street. All the bridge escalator are not working so u have to climb the stair.

By , from new york on Mar 14, 2016

Review comment responded on Mar 8, 2017

Dear Guest: Thank you for taking time to review Hotel Equatorial Shanghai and your comments is very important for us. Hotel Equatorial Shanghai is strategically located at Jing'An in the heart of downtown Shanghai. It’s known for our warm hospitality and excellent customer service, the imperial hotel offers extensive business, meeting and recreational facilities. Thank you for choosing to stay with us and hope to your next visit.

3

snow

Business

The Hotel was beautiful and staffs were nice and warm. Location was great. However, this kind of the hotels don't provide air-condition until June except those real 4 or 5 stars hotel. I think it is the China policy. Averagely, China gets very hot from April. So, I will chose a hotel with independent air-conditioning. Check with the Hotel if then turn on the cold air instead the wind.

By on Mar 3, 2016

4

family trip

Family

Love this hotel...location, value, and spa. Have stayed here a few times and have always had a good experience.

By on Oct 25, 2015

url importing http://www.orbitz.com/Shanghai-Hotels-Hotel-Equatorial-Shanghai.h490509-p2.Hotel-Reviews
There was an error importing /Shanghai-Hotels-Hotel-Equatorial-Shanghai.h490509-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Shanghai-Hotels-Hotel-Equatorial-Shanghai.h490509-p2.Hotel-Reviews