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Holiday Inn Express Shanghai Zhabei

3.5 out of 5.0

Recent guest reviews

I adored the Holiday Inn Jinxiu, however this Holiday Inn was the polar opposite of it. Granted the neighborhood didn't help (being next to the Shanghai Railway Station) you've got a lot of shady people coming for short periods of time (if you get the drift), as well as the entire building needs a one over with some paint, customer service was poor, and the customers inside the facility weren't really on their best behavior either (mean Chinese and mean foreigners). If you choose to eat the breakfast you will get la doozi (in Chinese that means spicy tummy-among other things). Rooms were big, the cleaning staff was nice, only issue was you are incapable of changing the temperature of the room unless you call and ask for help. Weird!

Stayed for 4 nights. Room was big with two gueen size beds. Bathroom and shower was very good. The beds were little hard for my taste. Staff was friendly and helpfull. Breakfast was more chinese style and not so many choices for people who like european style breakfast, but this is China. The price was ok and would say it was worth the money. Subway very close, station Shanghai railway station. If coming from airport, don't use line 1, as the station is very far! Use line 4 to arrive

First the good bits.... Spacious room, quite well equipped for a chain hotel. Free buffet breakfast and soft drinks. Free wifi and a safe in the room. Very convenient for Shanghai Railway station if you are arriving late or leaving early! The average bits... The room was not dirty but certainly not clean. The carpet could have done with a through vacuum (dusty) and the shower although not filthy had quite a lot of hair on the floor. The toilet and sink were however clean and the rest of the room cleanliness was acceptable. The TV had quite a few channels including 3 English language options. The breakfast was OK...quite a choice of Chinese breakfast dishes but not really many western options.... just toast some sausage and egg and a small selection of cereals but you can't complain for something that is free.....

Rooms are spacious enough for two, though not luxuriously so. You can enjoy basic and clean hospitality and stay. It is close to the Shanghai Railway Station, so that will help in getting taxis easily. The toilets are clean, but sadly there are no restaurants - apart from the buffet breakfast that is served, you have to go out for your other meals. Especially great for those who have a full day's work, and return to the hotel for a good night's sleep.

Location: very convenient if travelling to Shanghai Railway Station or via Line 3/4; From Pudong Airport or via Line 1 may walk for a while Price: Normally the most reasonable price across this area. Room: old dated room but the room was spacious. The bathroom may need to improve Breakfast: very very good! I was amazed by the variety and the quality Normally, you will see a lot of travel groups in this hotel.

Stayed there one night after long trip. The lobby was not very tidy to be honest, at least not the standard Holiday Inn Express I would expect. It looks like more than a storage room and not too welcoming at all. The staff were quite helpful, though. The breakfast was quite interesting since this is my very first time in China, it was quite rich although it lacks of Western style breakfast. Personally, I don't really mind with noodle soup with veggies for my breakfast, actually. The room was OK, but it seems they never cleaned the window (maybe it's a standard in China??). No TV channels in English, and remember that Google access is blocked through hotel's internet except you have VPN. Given the price of around 40 EUR per night including the breakfast, I think that is what you get for what you paid for. I wouldn't mind to stay there again, although I would consider another options in Shanghai as well.

I stayed in this hotel for 6 weeks for business. I was on Floor 6 and had a good view, but the higher you are, the better of course. I had a work colleague who was on Floor 4 and his view was rubbish as there was a roof of sorts that blocked his view. The maid service was excellent and very friendly, I would always joke and laugh with them when I saw them. They were very sweet. They always replenished me with bottled water every day without question (some hotels in China, this can be intermittent). There was a very good and able safe in the room which I used for valuables and a good wardrobe. There was a kettle with green and black tea and with instant coffee too. The TV has 2-3 English channels, including HBO. The bathroom was superb and I have to admit that the shower is one of the best showers I have ever had in my life anywhere. I loved the showers there, I miss them. The shower room was cool too with glass cubicles as the shower wall. I liked that. The wifi was very good, which again, in China, this can be a very intermittent thing, but here at this hotel, it was very consistent, and consistently good. The free breakfast was decent with Chinese and Western choices; Half of the time, I did not utilize this amenity as I simply got tired of the same thing, but that is not the hotel's fault, it's simply because I stayed there for so long. The food was good, but I would suggest going to breakfast as early as possible, as the crowd starts "rushing" in after 7-730am and it can be very difficult (sometimes impossible to find a table after 730am). I would usually go very early at around 6ish or late at around 930am, ergo, no crowds and plenty of seating availability. The hotel is in a good location as it's a 5 minute walk to the Metro, 5 minute walk to the bus terminal (both local and long distance buses/coaches), and a 2 minute walk to the train station. There are plenty of eating and shopping options around, both Western (Starbucks, McDonald's, KFC, etc.) and Chinese. There is a large Carrefour (French grocery store) about 10 minutes by bus from the hotel, it's very easy to use, just like London or any other big city. Getting a taxi was very easy, as well. I checked out, and within 30 seconds, the hotel clerk ran outside and flagged me a cab. Not only this, but there are taxi stands everywhere in this area and taxis are always pulling into the hotel at all hours. Between the Metro, the buses, the train, and the taxis (not to mention rental bikes/Mo Bikes right outside the hotel) will never be without transport. The hotel staff were wonderful indeed, they helped me in so many ways that I cannot possibly list here. Excellent staff and excellent management, very professional and exceedingly helpful. There is a laundry facility on the 3rd Floor that takes tokens which can be purchased or given by the Front Desk. In the same room are two irons and 2 ironing boards. Because I stayed there for so long, I could go on and on about how positive my experience at this hotel was, but for brevity's sake, I shall cease here. If you are in Shanghai and want a good hotel that treats you right and meets or exceeds your expectations (particularly, if you are from a Western country), then I would strongly consider this one as it certainly exceeded my expectations above and beyond. Well done!

I have never stayed at such a cigarette smoke filled motel,such as this ,in my life. We opened the apartment door and were nearly knocked over by the wafting stench of cig smoke.This came as a mortifying betrayal of disapointment ,as we had specified strongly, of a room for NON -SMOKING! It truly would not have been accepted had it not been for the fact that we arrived at 0230 after being held up at Pudong Airport. If you are a chronic smoker then this will save you from ever having to pay for them again, just suck it up,literally! Welcome to China!

Holiday Inn Express Shanghai The check in was very fast and easy. I think this hotel chain might have me as a frequent visitor because they didn't even want a room deposit. I like the way the shower door and bathroom door are the same door. You just swing it 90 degrees from one to the other. Everything was fine. One difference was that there was no soap bar, only soap dispensers. The free buffet breakfast was adequate with fruit to take away. My only concern was my room key for room 729 didn't work to open the door except after the 5th attempt for the 2 times I needed to enter. That was a frustrating experience, so I give this hotel 3.6 stars well worth the price!

After a wonderful six weeks cruise we terminated in Shanghai and stayed for three nights in this terrible Hotel,The rooms are adequate but the food was Horrid,they changed the price of beer on a nightly basis.and on the first night i accidently broke a glass,I cleared it up myself and handed the remnants to the bar tender,five minutes later i had a Manager ranting "You Break Glass,You pay" i argued how ridiculous it was but she demanded i pay,So not wanting to argue,i payed.i didn't have any more drinks from glasses.

No 1738 Zhongxing Road Shanghai Shanghai

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour business center

Jade Buddha Temple is within 2 miles (3 km) of Holiday Inn Express Shanghai Zhabei while other popular attractions such as The Bund are within 3 miles (5 km). This 472-room, 3.5-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking. Located in central Shanghai, the hotel is also near Jing An Temple and Nanjing Road Shopping District.


Free continental breakfast is included with your stay. You can get a quick energy boost at the coffee shop/café.


The 472 rooms are air-conditioned and have an array of amenities, including iPod docks, sofa beds, and coffee makers. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Free newspapers, hair dryers, and safes are also standard.

Property features

Guests of Holiday Inn Express Shanghai Zhabei enjoy access to free WiFi in public areas, a meeting room, and a 24-hour business center. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 400 per person one way. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, laundry facilities, and a porter/bellhop.

Room options

Standard Room, 2 Twin Beds

Twin 2 | Sleeps 3

Standard Room, 1 Queen Bed

Queen 1 | Sleeps 3

Junior Suite, 1 Queen Bed

Queen 1 | Sleeps 3


Twin 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

70% of guests recommend this hotel

Total of 870 reviews